OERTLI - CX Story international: Setz Fensterbau, Schötz (CH)

"We not only speak the same language, we also think alike." Benno Setz, Management
Setz Fensterbau AG has been manufacturing windows made of wood and wood/metal at its site in Schötz (CH) since 1960. Even though OERTLI has been a tool supplier for many years, when it comes to investments that point the way for the future, the company is compared with its market competitors, and the next order cannot be taken for granted. What Benno Setz (General Manager) and Roger Kaufmann (Head of Technology) have placed particular emphasis on and what is ultimately decisive for them, what QR codes and collaborative development have to do with it, is the content of this CX story.