Operating Model Design in Successful Digital Transformation

[@6thistari]

Excellent Jesper. Lunch is on me.

[@javedposh]

Understanding strategy through operating models was a major challenge for me, and this video made it easy to comprehend with real-life scenarios. Thank you.

[@JesperLowgren]

Thank you !! 😁

[@TimHolmes222]

Fantastic content, easily digestible and a much nicer alternative to ploughing through lengthy, expensive books to get to the nitty gritty. You're doing a great job in distilling the core concepts and getting the message across.

[@JesperLowgren]

Thank yo Tim, much appreciated !!😁

[@blanco2773]

Complex and often confusing subject explained so well and simply. Thanks a lot

[@JesperLowgren]

Thank you for your kind feedback 😁!

[@tonyabode-mark8081]

Great and concise presentation. Thanks for the "Operating Model Canvas" ppt. Thanks again 🙂👍likes

[@JesperLowgren]

My pleasure Tony 😁!!

[@kushalmatthew4375]

Thank you so much for making this, i have an interview today and this helped me a lot! :)

[@JesperLowgren]

I am glad I could help 😁.

[@PersonPowerProfessPerform]

Yes; it’s very easy to do more harm than good with a business IT project or transformation. There are many ways to get it wrong and not many ways to get it right. This video is pretty sensible… many are not. Regds.

[@charonneb]

Superb!!!! Very comprehensive explanation here. Thank you so much for sharing this!

[@JesperLowgren]

Thank you Sharon !!

[@JessicaPincombe-fn4ji]

This breaks down complex overwhelming processes so well, thank you!!! Hugely helpful

[@JesperLowgren]

Thank you Jessica !! 😁

[@RaisingtheGroundNews]

Thanks Jesper - this is the best summary on the design model I've seen! Definitely subscribed - really useful for team trainings!

[@JesperLowgren]

Thank you! It is comments like this that keeps me going 😁.

[@Depaxa]

I’ve been in the corporate world for decades and watched hundreds of people explain various aspects of strategy through to operations. None as well as this. Excellent.

[@JesperLowgren]

Thank you Depaxa!

[@ProfileRNP]

Jesper - What a spectacular context shared by you in this video... It clearly shows the "basic" ingredients required to "thriving" ...👍

[@JesperLowgren]

Thank you Rashmin !!

[@jackc1196]

Thank you! This is terrific information!

[@harrisonwoodard6721]

I’m a huge fan as always! Great work, and thanks for sharing!

[@JesperLowgren]

Thank you Harrison !! Much appreciated 😁.

[@GrowthScience1]

Top content, keep it up brother.💪

[@LoveOfJesusChristMinistries]

Excellent. Kindly put many such.

[@RamirezVB]

Thank you for this. I am restructuring my department and would like to use this process. It seems that the canvas is built from one value stream. Can there be multiple value streams by area, or is it better to develop a canvas for the overall department? Alternatively, is it a better approach to define what the value stream of my department is, then build the canvas from there?

[@ntcuong01ct1]

Hi everyone, I have a case like this: The CEO of company X wants to build X as a retail chain with coverage of the entire country Y (this is the business model). The operating model is: Company X is a holding company covering the entire country Y and establishes 3 level 1 subsidiaries covering 3 regions, 10 level 2 subsidiaries covering several large provinces and cities of each region. Question: Are the business model and operating model defined correctly?. Thank you.

[@iboschvf]

Hello Jesper. Well explained. In the MHA exercise I am wondering why the practitioner who applies for a membership is not listed in the Inputs (suppliers) box? Is this because the practitioner triggers the value stream? Thank you!

[@JesperLowgren]

Great question! It is because the practitioner is the customer and part of the value proposition. 😀

[@Cysops]

Although still a bit abstract, it is good. We extend it with a BRACI-X MODEL. B=BPMN model of the processes. RACI = IS NORMAL RACI Then X = eXtended. Where Operating model is eXtended to include repositories for all components (governance policies, standards, procedures, reports, HR job descriptions, tools used, training needed, awareness campains needed. ) At center is the RACI. Upper left is the goverance docs that say WHY and who is responsible in raci. The B, bpmn, is in lower left and is linked to a task so one alwats knows HOW to do the task. To the right the RACI is extended to include the TASK (Tools, attitude, skills, knowledge) needed to complete that task. Above the raci is a link to the irganizational diagram and each positiin linked to a job description, that includes the TASKs and TASK (tools, attitude, skills, jnowledge) so we know if the hired persin needs training.

[@chubblord4611]

This is very nice!

[@JesperLowgren]

Thank you ChubbLord !!

[@ravneetgill86]

Wonderful and thanks for the great content, if possible can you make a video or share a document for the application architecture of an organization, like how I can list different type of applications used in a public sector under one single architecture

[@JesperLowgren]

Thank you RS Gill! I have added your suggestion to my list of potential future videos 😁.

[@cme64]

Hmm it's not bad but focuses on a single value stream at a time. A TOM should be comprehensive as I understand. So thr components would be org structure, goverance model/framework, people & responsibilities (RACI), other sub-organizations interactions and scope, communication, major processes and services, tools and systems, and kpis & metrics. Please tell me if I missed something

[@DeepakKhandelwalOfficial]

Amazing...

[@polyglotdev]

We need a comprehensive tool to capture all elements and to display all perspectives in a digital transformation project. Is there such thing yet? I'm interested in building one.

[@JesperLowgren]

Yes that would be great! And no, I haven't seen anything that takes everything into account.

[@Tony-l9j]

System Architect or Cameo

[@polyglotdev]

@@Tony-l9j I could be wrong but products like Cameo and CATIA Magic etc are deep modelling tools for industrial systems. EA doesn't really leans towards using such rich and comprehensive modelling anotations. It would be overkill for most EA endeavors.

[@PersonPowerProfessPerform]

I might be able to help you as I have built a framework over last thirty years that is value focused and far more holistic than else available .

[@froufou100]

I just discovered your channel, and I am in heaven as a work-in-progress business architect :) ps: what do you mean by " how should capabilities be configured"?

[@JesperLowgren]

Thank you! Excited to help 😁. In which video did I say that?

[@MosabAbolila]

Great ..Thanks

[@JesperLowgren]

Thank you Mos'ab!

[@CesarGonzalezRFMonk]

I feel that the Operating Model Canvas is good idea from the BMC but still abstract to get tangible results.

[@JesperLowgren]

Thank you Cesar!

[@chris8949]

Great thx a lot..;-)

[@Tony-l9j]

What experience do you have with government sectors ?

[@vasilesavaofficial]

The audio !!!!! Please optimize it!!! Just a constructive feedback

[@JesperLowgren]

Hi Bill and thanks. I am an amateur KZbin maker and I am trying my best 😁.

[@toddajohnson93]

Yep and remove the transition sounds with text