ORDERING DoorDash for the 1st Time (not what I was expecting)

[@cleot151]

Very impportant video. I order from Panera. Sometimes I go to pick it up and sometimes I get doordash. The prices for the food sre higher when delivered and there is a delivery fee and a "convenience fee." After taxes and tip one meal costs me an average of $28. Yes, it's a luxury. Hoiwever I am a senior citizen and I can see a day coming when it won't be safe for me to drive. Delivery would then be a real "convenience." Also, I didn't realize that dashers are only paid a few dollars and that the tips are vital. People need to know this. Thank you for addressing this topic.

[@cyoohoos]

What is sad is now ….if you get in your car. Use your gas. Drive to a restaurant. Order at the counter…no app. Pay at the register….they STILL ask for a tip??!!?

[@SaraElizabethYT]

Yes! That's so crazy.

[@KentPetersonmoney]

@@cyoohoos it's like dude I'm not even a customer I'm a delivery driver.

[@WendyLaSue]

That’s been the case forever. I’ve always tipped on to go orders.

[@DaveDepilot-KFRG]

they can ask all they want

[@rachmunshine9474]

They want you to order on the app and make it easier for them but as soon as the app has a glitch or anything they don’t know anything about the app! 😂

[@lilboybluenotes7042]

I’ve never ordered DoorDash. Never felt the need. After watching this, I’m certain I never will.

[@cyoohoos]

I will say that this is also why I stopped even ordering pizza. You used to just tip the driver. But after service fee, delivery fee, higher pizza prices and tip.i just get them from the grocery store and add toppings

[@rachmunshine9474]

Some local pizza and Chinese food places still have a delivery driver for within xyz # of miles. No fee for most I’ve seen beyond the tip you would normally pay but without the extra fees!

[@redfive5856]

DD is a luxury service.

[@NiftyThrifty24]

Exactly!

[@freedomfirst4489]

I have delivered 3,000+ doordash orders and never ordered from doordash. I don't care what you're ordering or how close the restaurant is, the bare minimum you should tip is $5

[@dianek1683]

Umm no lol. If I buy something for like 13-$16 and like 2 miles or less away Im not tipping $5. Ur funny😂 $2-$3 yes but $5 on top of all the fees isnt gonna happen

[@freedomfirst4489]

@@dianek1683 let's break this down. Hopefully driver is 5 minutes or less from restaurant while accepting order, what if driver has to wait 10 minutes for order at restaurant, then 5 minute drive to drop off order. That's 20 minutes. You want to pay the driver $3 tip and DD pay $2 for a grand total or $5 for 20 minutes, with an effective potential for $15/hr, before expenses, before taxes. You are the funny and out of touch one. $5 MINIMUM tip regardless or distance and order, or go get it yourself.

[@dianek1683]

@@freedomfirst4489 get over myself umm yeah ok. Im a dasher myself so I understand it all but Im not tipping $5 no matter what, depending on how much I spend and miles will determine the tip. The apps need to pay us more and if you think you deserve $5 no matter what then you need to get over yourself

[@freedomfirst4489]

@@dianek1683 so you're good with making $15/hr?

[@jeffw1267]

Not for you to decide.

[@Sunny_Chronicles]

A couple of years ago I ordered dd 1 time. As a new driver, I was trying to just kind of get an idea of what the customer was seeing/experiencing when they ordered dd. Well, first the app glitched and I couldn't see the process of any of it. No notifications or where the driver was on the map. Nothing. Big FAIL. Second, I bought one brisket meal (a $13-15 meal) from Hog Wilds. It was almost $40!!! (including the tip) Never ordered dd again. Thanks for the video Sara. Sorry about your car breaking down.

[@SeanCalvin-c2j]

This is why door dash needs to be paying their drivers more base pay

[@SaraElizabethYT]

💯

[@randielynrhodes9001]

I ordered through DD once before I started delivering just to see how it worked. I was unable to rate the driver as well, just the restaurant. And my delivery driver was 5 stars. I actually called DD to give my rating. Idk if it mattered, but to me it did!

[@blackbearhomestead]

I paid almost $200 for a bag of food for a friend. I tipped really, really well because she communicated really well and hand selected flowers and balloons to my liking.

[@danwilhite]

I’ve never ordered DD for myself, but I recently sent a pizza to a friend in need. Took a while! I was watching the app because as a driver I wanted to see what the customer sees. First driver picked up the order and was heading to my friends apartment. I was watching on the app. They got halfway there then took off going a different direction then disappeared! Then I got the message that my order was being remade. Second driver picked up the order and they disappeared too! Then I got a message saying my order was being made for the THIRD time! Third driver finally delivered the order…to the wrong apartment! I called him and he did go back and take it to the right apartment. With drivers like these, no wonder people don’t tip! 😂 I’m sure most deliveries go just fine though.

[@KentPetersonmoney]

@@danwilhite drivers probably had a hard time finding the address and gave up.

[@danwilhite]

@@KentPetersonmoney Maybe, but it was literally on the same road as the restaurant...not even a mile away! lol

[@BarryUnruh]

@@danwilhite - Maybe they couldn't get past the prison guards to deliver to the cell???

[@BeyondShirts]

I've only used Uber Eats once when I was traveling on business, so the company paid for it :) I had a good experience with a driver who was good at communication, polite face to face and offered a free bottle of water.

[@NiftyThrifty24]

That’s why I don’t order through these apps unless we had no transportation to get food ourselves like when we were in Nashville for my husband’s mom’s funeral. Because of being on a budget, I don’t have the extra funds to pay double on eating out. And when we do splurge, we like to actually dine in! I totally get the high cost to the customer but when you have working vehicles and want the convenience of having someone else pick up and deliver your food or groceries, you should tip, otherwise go get the stuff yourself! It be great if uber and all the other companies paid the drivers decently but it is what it is and drivers depend on tips and won’t take the no tip offers!

[@newportbeachdasher1453]

When I got my pup I had a DoorDash driver get his crate from Petco and deliver to me. I loved it . We got to play and get to know each other before training

[@imhappy-go-lucky4404]

Delivey apps over price food charge you for numerous fees I noticed that and stopped tipping.

[@Heart2HeartCreations]

Just outta curiosity, did you know drivers are only being paid $2, out of all of those charges? Prior to being a driver we’ve only ordered with apps in emergency situations (visiting a town we don’t live in for funerals, etc.), and never something we do at home, but I had NO CLUE drivers ONLY made $2 plus tips. We’ve always tried to tip 20% or more, but I feel like we would’ve added even a few more bucks for good service.

[@dougyoungs2599]

Doordash pays $2.00 to drivers for delivery if the miles are higher they may give you a few more bucks if your lucky so if customers don't tip your screwed 😮

[@rachmunshine9474]

Hope the car is fixed soon!!

[@SaraElizabethYT]

Thanks! I just went to the shop today 🤞

[@ronaldnichols5013]

Hard to believe you didn’t know this for the amount of time you have been doing this. A Big Mac meal at the McDonald’s a half mile from my house is $5 more with 0 delivery fee and 0 tip added. I do not believe the fees increase with larger orders but not sure, taxes would. I used to order DD quite often but with the fees and the quality of dashers no more. A dasher waiting on an order at McDonald’s a couple days ago, in pajamas looking like he just crawled out from under a rock, talking on the phone in I don’t know what language and wearing sandals with no socks. I could not eat anything this person brought me even in a sealed bag, it was in his car and touched by him. Sorry if I offended anyone.

[@elishabradley6889]

I understand exactly. Some of the drivers I've seen are straight nasty in appearance. Might be the reason they drive for DDash and don't have a 'real' job, as some call it. It's disgraceful to appear in public looking unkept. I'm not trying to offend anyone, but honestly... WE HAVE ALL seen someone, driver or not, look really bad in public. Sad part, they don't care that they look the way they do, which is a shame in itself. Have a great day!

[@user-de4jk8vj4c]

Yea, there is no vetting process with DD. Half of the dashers in my market don't even speak English. Not sure how that is supposed to be a god thing for the customer.

[@KentPetersonmoney]

I feel you girl. Last month my fuel pump went out so I couldn't even start my car. Probably should buy a new car anyway. Been driving the same car since 2008. Can't complain it held up pretty good. I only ordered from doordash twice and that was because inbox dollar offered to pay me. I usually order from ubereats especially when I have gift cards I earned from my apps.

[@cleot151]

Good for you! I have a 2007 Honda.

[@MariaGro]

I pay for the doordash membership . I do use it often so makes sense . Also I’m a great tipper regardless my total spend. I know how hard it is to make a dollar using this apps since I’m also a DD driver

[@newportbeachdasher1453]

When I first started in 2016 I was also a volunteer at an AA club and I used to order breakfast all the time with doordash because I couldn't go anywhere. My husband orders food delivery a lot more than I do but I ordered groceries a lot more than he does for delivery

[@MoneyMan28]

So how much did you tip

[@XfireKeenmike]

just wanna put it out there. I do accept tips in the form of canned goods, I like corn, I like beans, I like chili, tuna fish and such items please.

[@kevinmangold9857]

Door Dash made over 7 dollars on your order and only gives the driver 2 of it I can see why the companies need to give us more

[@dmreddragon6]

Dunkin donuts made more too. Since there wasn't a delivery fee, I bet they made a lot more than Door Dash.

[@RoamingRamble]

ok I am in canada and I can say for sure they have never asked us to take a picture of the food at all it could be because you are a driver they asked to help that way . also here in canda being a single income family of 4 we order lots off the aps and we find other aps will provide discounts that help sort of usually it remove the upcharge total we always add a tip we find uber eats and other are better at discounts then door dash

[@howardsny]

As a customer, they asked me to do anything extra. They should be paying me. They’re using that information for data and data is money. Pay 💰 back.

[@newportbeachdasher1453]

After 12:15 hours working these apps The last thing I want to do is go shopping when I get home

[@fieldysgrl98]

I’ve got dash pass so I don’t pay the delivery fee. You save money.

[@vickyk9694]

I only order through the apps for my dad. He's elderly and can't drive. We also don't live in the same state. But I also make sure to tip my driver.

[@BlackPearlMinistries]

Dunkin up charges here for drive through. I was shocked. I have never ordered delivery either. I just drive.

[@cejaybolaines4504]

Same here, my transmission out also order, but I ordered from uber eats and now I understand why they don't tip😅

[@tinamarcum6170]

If I can't pick it up myself I don't need it. 💯

[@Media_NewsTv]

I order DoorDash and Uber eats all the time and tip really good cause I know what they go through tips is important , but only if they meet my expectation I do sympathize

[@jswizzle29]

I think it's because of what you ordered. I live in Tampa and I order delivery alot and notice that that Doordash is much cheaper than Ubereats to order. Restaurants even have there prices higher on Ubereats...

[@carloslandivar9107]

Tyvm great info.

[@RoamingRamble]

ok here it is I just let my Wife listen to your short Vlog here she made a point , we are in Canada but the deal is about the same here, She tells me here she and her co workers have found away to make the cost more effective the more you order the more affordable Delivery gets. there rule Never order just for one place one massive order the over all price is better then only pay one delivery change to order Lunch for 12 and the driver makes out better and the tip is split between all who order .... it most effective here when she order uber and such for the meal whole family Including Desert and Drink then is she just order a single drink and donut or sandwich . so the tip is when Ordering if your in like an apartment and have load of friends who live in the building togeather all order togeather divide it up if the place you order From dont do that naturally . also she points out makes a difference on door dash where you order From McDonalds has a far greater mark up then wendys so it is possible Dunkin being a premium name for coffee like starbuck might have a larger mark up then other local stores in the area .

[@TH-fw1zb]

How crazy IS IT to Tip before the actual Service?

[@shopninja6732]

The problem is, if you don't tip up front, the driver sees such a low dollar amount that they won't accept the order. No one wants to work for $2 an order and people don't generally tip after the delivery is made. I'm pretty sure that with both DD and UE you can change the tip within an hour of the delivery. So, it's better to tip up front and then if the service was really bad, adjust the tip within the hour window.

[@TH-fw1zb]

@@shopninja6732i understand what you are saying but this is so far removed from what a tip is supposed to be: a reward for good service. This is like something entirely different.

[@LoLo_Berri]

They have to up charge in order to pay the drivers that’s how it works so it’s just basically if you want it delivered and want the luxury of having it delivered it’s gonna cost you.

[@ericeandco]

Paid $60 for 2 Pizza Hut Pizzas. Probably won’t be using them again.

[@djmt21]

Thank you for this. I am a Dasher in Toronto and have ordered from the Doordash app especially when they email the discount code. I can't blame the customers for not tipping as the prices are more expensive and delivery fees are quite high. Really would like to know how much us Dasher get from these delivery fees. Just a thought. Thanks again for sharing great content.

[@SaraElizabethYT]

Orders start with a $2 base pay. If the miles are high it may add a dollar or two. We mainly work for tips!

[@michaellewagoner3381]

I have from time to time ordered from both DD and UE knowing the cost so if I'm going to splurge I make sure I'm able to give a decent tip. Tipping is nothing new. I've always worked in the hospitality industry so tipping should not be a surprise.

[@Ontheroadbrogymgo]

And that right there is why we drivers get low pay and no tip. The customer thinks the driver gets the majority of that, when in reality it’s a small fraction. Same thing with Uber/Lyft.

[@cleot151]

The restaurants have to pay door dash so they raise their prices and add fees. DD must be earnng pretty well. The restaurants are getting hurt becasue people can't afford their prices anymore, even for dine-in.

[@RelaxRestoreReleaseRestart]

I stopped ordering on the apps, too expensive. When I do, I leave a $3 to $4 tip. I order from local mom and pop places who use their own staff. The overall experience is better.

[@dianek1683]

I recently ordered a few things from Meijer on uber eats and it said a female with a females picture was going to shop and deliver it. A male showed up with no female in sight, what would you have done if anything

[@jimkontos4221]

I order from Uber eats once in awhile if I'm feeling tired

[@katiewhelan5629]

My boyfriend found a used transmission! Saved us a ton and he is now at 280k!

[@jamietourand1947]

I'm in Western Canada I haven't seen the pop up for the customer to take detailed photos

[@xidreambigix1098]

I hate to say it, but ordering on these apps just like you said, it’s just a convenience. At least show some gratitude to the person who is actually bringing you your convenience, because they have families too.

[@tonyawilliams3708]

I rarely order from doordash because of the fees and I would rather drive myself or have the boyfriend pick it up for me. I have never seen the take a picture of the food thing though. I do use Uber Eats when I want to order though because they have more deals like 40% off grocery orders, etc. When I do that I will usually up my tip because i’m also saving on the grocery cost.

[@christine_lovelace]

Even 7.71 is too high

[@dmreddragon6]

Prices at the damn grocery stores are too much these days. A normal (smallish) box of Nabisco crackers was nearly $7!! Pre Pandemic they were $270- $3.70

[@randypowell5122]

I'm curious did you select the $2.50 tip or did you go with DD recommended tip amount?

[@SaraElizabethYT]

That was the recommended amount.

[@oadams5834]

i don't have the door dash app --i just deliver

[@johnblakley2130]

What grinds my gears as a driver the customers tips the restrestaurant and not the drivers

[@cleot151]

I'm a customer. I didn't know that the tip was only going to the restaurant. I'm chaniging my ways. I suspect that much of the problem is lack of information.

[@RomanHebura]

Do know how much Door Dash charges the restaurants ??? 30% of the order... so they have $ from increased prices in the app , they charge 30 % of restaurants , delivery fee and service fee ... but you get only 2$ base pay

[@adamrehbein9046]

Ubereats has better deals

[@adamrehbein9046]

They will usually credit you $ back if you take a photo…as a driver I got $1 added to my pay for taking photos of the menu

[@michaellewagoner3381]

But when you order on the apps. Ya gotta already know that you're going to pay more because of the convenience. Kinda the price you pay when you choose to do so.

[@MarysGigs]

You order thru the restaurant it's cheaper

[@cleot151]

I'm going to test that and find out. I've been ordering through the restaurant and it's really expensive. I plan to try using door dash next time.

[@DanaBrady-h9m]

A friend of mine owns a convience store a large part of his delivery business is people using food stamps they are too lazy for work or going to the store

[@wannabetrucker7475]

I would never order from a convenience store, ugh .. don't even go in those places.

[@Deborahstidham]

I can’t afford to order thru door dash or Uber. Grub hub is a little better but I think I’m the only driver in my area

[@dasheville7385]

Uber and doirdash encourage customers the 20 percent tip is awesome but order 1 coffee 😮 tiny orders customers must understand 20 percent is 2 bucks😂

[@1101-f6z]

If you can't afford to tip you have no business in asking anyone to delivery something for you. You know what's expensive? A fking car.

[@mcwups1]

The economy is not bad. It's just factually not true. No one lives within their means? That's more believable.

[@nigelbrown1362]

Maybe they wanted a photo to see what condition it arrived in.

[@elishabradley6889]

I think they ask for pics so they can show it off like, "look, Destiny ordered Chinese and it looks yummy!" Sales pitching or something... (hope that made sense)

[@mj242424]

But the powers that be keep telling me how GREAT the economy is! 🤣

[@cleot151]

LOL!

[@wannabetrucker7475]

Corporate is beholden to getting profit to their stockholders, a for profit hospital i worked for ......the ceo told us our first responsibility is to the stockholders.....not the sick people, once you realize how the system works, it makes sense. America runs on toxic capitalism and the ability to off shore any task they don't want to pay more for.

[@LLStacheLarry]

Interesting info.

[@MarysGigs]

It's stupid not to try out the apps you order from them duh

[@guybeingaguy]

The economy is BAD right now? Statistics show you are making bad decisions because the economy is RED HOT right now! Record unemployment. Consumer spending and GDP exceeded expectations. S&P 500, NASDAQ, gold ALL UP. Where do you get your information from exactly? Unsubscribed for spreading information you know nothing about. Do better there are people who actually believe the stuff you say without question and then regurgitate it.

[@donmoore5795]

🤔 So to "no tip" one would actually have to tap "other" to enter zero. No tip is a premeditated decision by the customer, not an oversight.

[@SaraElizabethYT]

Correct

[@rkworth1]

$15?? you could buy a good steak and cook it yourself. people are too lazy these days.

[@SaraElizabethYT]

I don't like steak. I like coffee.

[@keisha_renee]

Sometimes people don't have transportation to get to these places. I use it when I'm at work. I definitely can't cook a steak at work lol I wish I could

[@wannabetrucker7475]

​@@SaraElizabethYT i like to order a plain coffee from s.bucks and then make the tip big (they're a mile away)...i get a laugh out of UE getting bupkiss and the driver gets the tip ......

[@FeelinFroggy]

I order through DD but I always go and pick it up. It saves so much $$

[@mlwsmp]

Paying inflated prices by ordering on doordash. That is insane. Order from the restaurant. You're paying no less than $5 more every time. They still charge a service fee even for pick up

[@mariogalarza2580]

I do Uber and I order Uber jaja

[@billybongthornton4285]

Doordash drivers have gotten sloppy 😂 physical appearance as well as service