Oticon More Hearing Aids Exposed: Candid User Testimonial

You've maybe read about the new Oticon's More 1 hearing aids & the talk of "Brain Hearing" & the use of Deep Neural Networks but what you're really wanting to know is "will that help me hear better"? Matthew Pearson from zone1hearing in London discusses real-life experiences with this new technology.
Initial impressions are very promising & we have had an incredible amount of interest & will be fitting a lot of the More 1 rechargeables from Monday 18th January onwards, so watch this space!
Regarding tinnitus, our experience is that around 60% of our patients that have tried hearing aids report while wearing the aids the tinnitus is either gone or reduced to a tolerable level.
For around another 20% patients report that adding an environmental therapy sound in addition to the amplification reduces the annoyance of tinnitus sufficiently.
There are some patients that although may now receive the benefit of improved hearing do not find an improvement in tinnitus symptoms by using an aid it is recommended that if patients find tinnitus distressing they seek a medical referral.
zone1hearing.c...
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(Please let me know if he has gaps in his knowledge).
www.hearingtra...
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[@georgemoore6928]

Great presentation Sir, and easily understood, too!

[@zone1hearing]

Thank you very much for your kind words George, appreciated!

[@michaellawlor1267]

Excellent review, Matthew. So detailed yet understandable. Presently, I have Oticon Minirites and as I am a musician I am looking at all options. Opticon More sound like they're right up my street. Keep on doing what you're doing as you have "the gift" as it were :)

[@zone1hearing]

Thank you very much for the encouragement, means a lot. The new MyMusic program has been very popular and is a decent upgrade over the standard music program.

[@SuperThunder911]

Great video, I have my Oticon More aids for a month and I’m so glad I made this choice,thanks Matthew.

[@zone1hearing]

Thanks Victor. Really glad you are enjoying them.

[@user-lx5tj5np3i]

Пр то

[@nusratkhan723]

How much does it helps???

[@hughsommer9563]

I have used oticon more for 8 months. Mostly good experiences. My pet chewed one, to the point, I had to send in to VA Denver for repair. Wear them about 50%.

[@zone1hearing]

Thanks for the feedback Hugh. They are pretty solid aids. Looking forward to getting the Reals next week.

[@stephenswinbank5403]

Thanks for the best Hearing Aid 'review' I've ever witnessed based on real User experience which very rarely other reviewers take the time to do. Most others just read out the Hearing Aid 'Spec' which we can all read on the website from the Manufacturer !

[@zone1hearing]

Thanks Stephen, one of my patients inspired me to take this angle ;)

[@Rfinnshw]

Matthew, Great Video! This info might be helpful to anyone who is a musician ♫ and has the Oticon More 1 hearing aids. My Audiologist made these adjustments today and the problem I was having with sustained notes played on a piano oscillating or fluttering seems to have been eliminated. These are the settings that worked for me in the event you want to share this with your Subscribers. "Increase MPO by 3 steps, moved feedback manager to “low,” and adjusted compression ratios as close as possible to 1.0." We hope this helps someone else as much as it helped my music ♫ listening experience.

[@zone1hearing]

Thank you Ron, I appreciate you sharing too this may well come on handy!

[@richardhoenich9338]

Hi Mr. Finn...I too am a musician (bassoon) and am bothered by the fluttering I hear on long tones, most noticeably in the high register. Has the adjustment you describe helped when you are playing sax? It gets tiring constantly having to remove the Oticons in order to play with out distraction! Thanks. Richard

[@xtrips]

I have had my More 1 hearing aid for a week now and this is my first hearing aid ever. Being that my hearing loss only starts at around 2K my main goal was to get Hearing Aids to listen to music. I am amazed by what I hear. I have been fitted with Bass domes and the sound is filled with air and breathing. I can clearly hear the rich bass of my very high fidelity system and at the same time toggling the More 1 through the application only demonstrates how great they are.

[@zone1hearing]

Wow that sounds great Bernard, thank you for sending your experience!

[@nusratkhan723]

How much does wearing hearing aid helps in hearing. I've 60db will it become normal 20db after wearing an aid??? Please reply

[@zone1hearing]

The idea of a hearing aid is (as much as is possible with an artificial device) bring the hearing back to the normal level, 0 decibels. Speech tests before & after fittings are advisable to help quantify any improvement. Remote mics are a requirement for some patients to get the best possible result.

[@tohearsolutions]

Love the comparison with Luis Hamilton :). Good review, about to fit my first More today.

[@zone1hearing]

Thanks Martin! I'm sure your patient will be impressed.

[@kimberlyskach]

More 2 didn't work with my Google Pixel 3a. It was on their approved list but I had one connectivity problem after another. Had to return the hearing aids. The company obviously didn't test the app adequately.

[@zone1hearing]

Sorry to hear that. I have a 3AXL works One Plus Nord doesn't work & an iPhone X works. ReSound ONE?

[@davidwood639]

Very informative information Matthew. As a former army Bandmaster I was trained to listen for mistakes in music (so we could correct them). Maybe a video about hearing loss would benefit (for me at least) without background music. Just waiting for my first Oticon More pair of hearing aids.

[@zone1hearing]

Thank you for the feedback David, really hope you enjoy your hearing aids.

[@jimivy6019]

As a former band director myself, I hope the Oticon More will be better than my Oticon Opn S. My Oticons are about as useful for hearing and performing music as sticking sharp sticks in my ears! They turn every musical experience into a painful experience. I am not new to hearing aids and have previously worn everything from top line Phonaks to Costco. None of them are really good for music, but the Oticons are the worst of all. There is no possibility of wearing them while listening to music. Even worse is trying to perform while wearing them.

[@zone1hearing]

@@jimivy6019 Hello Jim. The new MyMusic program has received a lot of praise from the patients we have added it on for since the recent firmware update. Might be worth a try!

[@stevenolmstead]

Thanks for the video. The More was recommended to my 91-year-old Mom. The audiologist did not cover what level 1-2-3 would be best for her - but simply showed her the price difference. While she has an active lifestyle for 91 it is what I would call a quiet one. For her, would there be a real difference in her hearing experience between the different levels.? Or best to save some money and just buy the basic level? Thanks!

[@zone1hearing]

Full disclosure I have only ever fitted the 1. She could always try the 3 & she would still have the option to upgrade. Oticon say you should fit the highest level unless that isn’t within your budget, as you go down the ranges you will have, less clarity, less channels to adjust & less noise reduction. It will also depend what she is using now or not as the case may be.

[@stevenolmstead]

Thank you!

[@reaperronin8898]

Hello.... Thank You for posting and sharing..... tons of great info... I am waiting for my very first pair of hearing aids, after so many years of suffering from hearing lose.. Wish I found your video sooner.... lol.. I was told that the Ruby would serve me better.. Kinda liking everything I’ve been able to find on the more.. Any advice or help would be greatly appreciated...

[@zone1hearing]

We have had zero returns & the More 1 remains are most popular aid (full disclosure we have had no More 2 or 3 enquires, so hard to know how they compare). Happy to recommend someone if you haven't yet put pen to paper [e-mail]

[@maxxwell1771]

My left ear completely deaf and right hear 50% able to hear. Plz advice which suit me better,plz. I try signia,but the device so bad.

[@zone1hearing]

It sounds like you may benefit from a BiCros system so sound from the dead ear ban be sent to the good ear. Or possibly a cochlear implant.

[@stevebardfield7391]

I am into my first week with the Oticon More. Night and day better than the Open S for me. The music mode added a whole new dimension to listening to music in my car. The only issue I have had is that with My Note 20 Ultra I have to turn the Bluetooth on and off occasionally or the streaming only comes to 1 ear.

[@zone1hearing]

Thanks for the feedback Steve, seems like a pretty glowing report overall. I might try adding a music mode for more patients. I have typically had prog 2 as a Custom "Mask Mode" & then a Telecoil so I think most people I have fitted will have a spare slot.

[@daviddegraff1799]

Does the More app include a music mode by default, or does this need to be custom programmed by the audiologist?

[@timothyporr]

Excellent review, thank you! My hearing specialist has just ordered the lastest Unitron Moxi Blu's for me to try, to potentially replace the Phonak Paradise which I've had for the last two months. I'm kind of sold on the deep learning neural network concept tho that the Oticon have...I would really appreciate your input, thanks!

[@zone1hearing]

Thank you. The Blu's look really good. I like that the tap feature is available on all levels & the fact you can upgrade them if you don't start on the top level. The More 1's have been our most popular aid ever so I am a fan!

[@handymancam5787]

Thanks for a real review and not just the specs lol. I’m work outside and my hearing aids in the past always had trouble with the wind. How does the oticon more handle in a windy environment?

[@zone1hearing]

Our pleasure! I think often it is what is not said rather than what is said which tells me how effective a device is. We haven't had any complaints about wind noise with the More 1. (We did have to set up a speech in wind mode for a patient for a rival device so not all devices seem to work as well in noise). Definitely worth a try! Let me know how you get on. Matthew

[@royfitz612]

Hi and thank you for your video.. Very informative and it will help me in my buying decision.

[@zone1hearing]

No problem Roy, thank you we are glad it helped!

[@JRock-vf4fw]

Hi, thank you for the informative video. Your quick thoughts on the Oticon More 2&3 and Zircon Please?

[@zone1hearing]

Oticon’s advice is to be choose the best unless you are unable to, then get the best you can afford. I have only fitted the More 1’s so I wouldn’t be the best person to comment.

[@JRock-vf4fw]

@@zone1hearing thoughts on the Zircon?

[@JRock-vf4fw]

@@zone1hearing thoughts on the Zircon?

[@zone1hearing]

I haven't fitted the Zircon either as I mentioned I am in an area where people go for top of the line devices so I don't have any any hands on experience

[@zone1hearing]

I haven't fitted the Zircon either as I mentioned I am in an area where people go for top of the line devices so I don't have any any hands on experience

[@gringo1217]

Great video! Has Oticon mentioned to you or others about bringjng this latest "more" tech to their cross hearing aids. My dad's phonak cross that are 6 years of of just gave out and would really love for him to try these out. Thanks for your video.

[@zone1hearing]

Hi Diego thank you, very much appreciated . At the moment they have just launched with a rechargeable RIC, the 312 aid, 312 with telecoil, portable charger, cros, ITE versions (I'm hoping) will come later but no specific dates yet unfortunately.

[@Inspectergadget69]

Hi Matthew. Helpful and professional review thank you. So now having the Signia AX come out and you trying the More also. What is your opinion? I am about to try the Phonak Paradise Audeo 90 but SS here in Perth also have the Signia and I have a 90 day period to try the HA but have already booked next month to try the Oticon More 1 with another audiologist. I might add I have this planned openly so my audiologists know what I am doing. Tamara seems genuinely interested in the Oticon/Phonak comparison with one of their new audiologists wearing the latest More they are interested in her trying the Phonak Marvel.

[@zone1hearing]

You are right the Signia AX 7 is also a fantastic aid & that & the More 1's are our most popular aids. I think as you say trying them both should give you an idea if you have a personal preference which is the most important person's opinion. You wouldn't go to far wrong with either.

[@alexeigolovco5107]

Thank you!

[@zone1hearing]

You are most welcome!

[@kassam7]

Thank you for the great video... Very informative! Do you recommend Oticon More for someone with profound hearing loss?

[@zone1hearing]

Thank you! It really depends on the individual hearing loss the aids can cover a loss up to 105dB but there are Ultra Power devices that can cover up to 120dB

[@kassam7]

@@zone1hearing Thank you for the information!

[@zone1hearing]

Our pleasure!

[@nusratkhan723]

@@zone1hearing I've 60db will it become normal after wearing a hearing aid.. I'm only 26😭😭😭😭😭😭

[@timsmith5980]

Thanks for this assessment Matthew! Just a couple of comments; disappointed that ios12 users have not been included in the rollout of the new Oticon On app so if we need the streaming adjustment we must buy a new iPhone! Regarding your comments concerning Genie 2 software (I presume it is still called Genie 2?) are the new challenging listening environment settings available for OPN and OPNS models or just for the ‘More’ range?

[@zone1hearing]

Hi Tim, thank you for your feedback. The adjustments for individual areas of difficulty are for the More range. I will look into the ios 12 situation the people I have seen have had ios 14.3 so I hadn't been aware of this. Thanks.

[@timsmith5980]

@@zone1hearing Yes they wrote to me and said that they cannot support old phones which are soon to be phased out by Apple as supported devices for example iPhone 5s and iPhone SE but they tell me that the old Oticon On app will be available! I currently use a pair of Oticon OPN S3 aids and find listening to mask wearers very challenging but hopefully when the pandemic dies down I can visit you in London to get them optimised!

[@zone1hearing]

Thanks for the update Tim. It is actually possible to create a "Mask Program" (I think I talked about it on my Viron 1 review) where we rename a program in the Genie Programming software & adjust the frequencies affected my wearing a mask.

[@timsmith5980]

@@zone1hearing Wow! I’m sure that you really excel at your profession! Does it mean that with a P1 and a P2 I can no longer use the buttons to increase or decrease my volume but would have to use the On app to do that?

[@zone1hearing]

@@timsmith5980 I will have to look at the software later to check for you

[@Richard-mz7qu]

Hello Matthew AKA zone1hearing, thank you for a great review and explanation of the Oticon "More". I am curious about the battery life as it relates to streaming. is there a calculation available which would allow the user to determine the battery life based on the time spent streaming? I like the idea of streaming, but not at the risk of my device's dying when I need them. My Oticon miniRITER's Opn S are compatible with iPhone and iPad. I have an Android phone. Will "More" be fully integrated with Android as my current devises are with iPhone, or will there be a need to upgrade again to achieve the same level of integration? Thanks again Matthew Richard in USA

[@zone1hearing]

Hi Richard. Thank you for watching & for your questions. Regarding battery life a gent I am fitting in a few days wears his aids 17 hrs + & can be streaming 12 hrs of that time. He had the Opns with 312 batteries then tried Z-Power which failed miserably, his Opn S1's cope fine. I am due to fit his More 1's in a few days when his custom tips arrive & he will of course use these in a similar way so he is kind of my benchmark. I also have a lady who will be testing the bernafon Alpha 9's & uses them from 6AM till 11PM minimum & streams & as this aid will share a lot of the same components it should answer some questions about battery life (Signia Styletto ran out during the day for her). Re Android there are 30,000 different devices, so it is selected devices. The list is on the Oticon website. For example my Pixel 3A XL works my O

[@zone1hearing]

Hi Richard. Thank you for watching & for your questions. Regarding battery life a gent I am fitting in a few days wears his aids 17 hrs + & can be streaming 12 hrs of that time. He had the Opns with 312 batteries then tried Z-Power which failed miserably, his Opn S1's cope fine. I am due to fit his More 1's in a few days when his custom tips arrive & he will of course use these in a similar way so he is kind of my benchmark. I also have a lady who will be testing the bernafon Alpha 9's & uses them from 6AM till 11PM minimum & streams & as this aid will share a lot of the same components it should answer some questions about battery life (Signia Styletto ran out during the day for her). Re Android there are 30,000 different devices, so it is selected devices. The list is on the Oticon website. For example my Pixel 3A XL works my One Plus Nord doesn't. I think the only thing that differs is the "Live Listen" facility.

[@johnburrows4736]

The sound is good but I have to much pain in canal and top of ear.

[@zone1hearing]

Sorry to hear that. Did you try domes or custom tips?

[@LUKESTRONG4LIFE]

Thank you. Great review. What are the biggest differences between the More 3, 2, and 1? My audiologist is giving me a price of $4300, $5300, and $6300, respectively. Some hearing loss, age 50, but Tinnitus is my biggest issue. I’ve had it for 9 years, constant 24/7. Never goes away! Is the higher price justified for the model 1 and 2 over the 3? Any advice is greatly appreciated. Money is tight right now and I’d have to finance these. Thank you for any help. Thank you!!!

[@zone1hearing]

My take would always be get the best aid you can afford, without breaking your budget! It's the law of diminishing returns. Also even if you get the best aid in the world (always debatable what that is) there will always be a better one somewhere down the line, so don't over think it get stuck in & build a strong relationship.with your audiologist & maximize your investment by utilizing the service you are entitled to in your plan. If your audiologist fits using best practices & you have access to them should you need in person or remote adjustments, then the combination of an accurate test, real ear measurements & maybe the use of a tinnitus masker will hopefully put the "T" in the background. If you don't try the 3 you will never know. You can always upgrade as long as you do it in a timely fashion. Let me know how it goes!

[@LUKESTRONG4LIFE]

@@zone1hearing Thank you. The prices just amaze me. I figured a few thousand dollars, but not over $6300. Hard decision. I keep getting told it is the technology that is the biggest reason in price difference, but I can’t find a definitive answer. Thank you again.

[@e24mpwr]

You sound almost exactly like me - 52, enough hearing loss that some conversations are hard to catch and at least 10 years of 24x7 tinnitus (for me it's a constant "shiny" sound). It was debating 2 vs. 1 and when I searched "oticon more 1 vs. 2" I found an article on wizerlist that did a great job laying out the differences. I decided that over the 3-5 year life-span of these things, the extra capability was worth it for the extra capability. As it turned out, I checked with my insurance and they covered 90% after I met my overall medical deductible, which I was already pretty close to. I was already choosing the 1 when it was entirely out of pocket - hope you find your insurance covers some of it too. As far as tinnitus, my audiologist suggested that standard setup might help significantly and that I should get used to the hearing aids before I tried the tinnitus-specific capabilities. Mine arrive sometime in the next few days...

[@zone1hearing]

@@e24mpwr Definitely worth seeing if the standard program helps with reducing tinnitus but I have found personally if you need that little extra help Ocean Sound is definitely helpful but tinnitus is a very individual thing.

[@zone1hearing]

@@LUKESTRONG4LIFE The prices are not set by the manufacturer so you may well find by comparing providers there is a saving to be had however just check it isn't at the expense of the aftercare package you receive.

[@treblehealth]

Great video!

[@zone1hearing]

Thank you very much Ben!

[@mahalakshmivaranasi26]

Hi team,is octicon store available in Hyderabad,india.couldnyounpls let me know the address

[@zone1hearing]

We will check on Monday and let you know Mahalakshmi

[@daviddarlingUK]

great, informative video, thank-you Matthew. I like the way you set up a challenging environment. Deep Learning seems to have huge potential for hearing aids.

[@zone1hearing]

Thank you David. Yes masks, distance, restaurant noise & an a reverberant environment is a challenge for anyone I was impressed!

[@zone1hearing]

Thanks David. DNN's certainly do. I wonder if it will become a default feature in years to come?

[@hitochidiaz-ramirez6229]

I have flat severe hearing loss. Is this model RITE good for me?

[@zone1hearing]

We haven't fitted anyone with some More aids with that type of loss yet. There is a 105dB receiver that will allow fitting right into the profound loss area. Things like your QuickSin score come into play. If your score is 15dB or higher you may need an FM System (high end mic) so with just an indication of your audiogram it is hard to say.

[@eliakimsando2919]

Can anybody just sum up the cost of all this service please

[@zone1hearing]

The aids are available in a number of countries & some clinics will offer either bundled (with an aftercare program built in) or unbundled (with aftercare accessible on a pay as you go basis). Each clinic will set their own price but from my experience if they can buy stock of aids in bulk at the time of launch their are often discounts off the normal price. We did place a large bulk order & they were all sold pre-launch and those patients received an additional discount. You would need to check providers in your local area Eliakim.

[@Rfinnshw]

Matthew, Thank you for your excellent review and video. 👍Would you happen to know if the new Oticon More platform can handle sustained string instrument and piano sounds generated from an electronic keyboard without fluttering or TITF effect? 🎼 I have been using the Oticon S1 for 2 years and have been to 3 different Doctors of Audiology and none have been able to configure a music setting ♫ program that could generate the above-mentioned sounds without fluttering or TITF effect.

[@zone1hearing]

Thank you for your kind words Ron. Up to now the music patients & I have experienced has been streamed so it isn't an issue we have encountered. Sounds of 113dB can be produced. A standalone music program & no frequency compression & a set of custom tips would be a good starting point. As money back guarantee's are available from all hearing aid manufacturers the only sure fire way is to try & in the event they are unable to deliver the performance you require it might be worth trying another option or handing back.

[@Rfinnshw]

@@zone1hearing Matthew, Thank you for the courtesy of your professional opinion and much-appreciated help. BTW I am using Power Ear Molds on my Oticon S1s. I plan on trying the new model More in a few weeks. In my 17 years of wearing hearing aids in the USA Florida, I have found it challenging finding a dispenser that does not charge a restocking fee.

[@zone1hearing]

Your existing moulds would connect with the More’s. Maybe you could borrow some demo aids over night or over a weekend to put them through their paces to avoid potential fees?

[@philiphoverman8458]

I have worn Oticon Opn 1 hearing aids for almost 4 years. I am a musician experiencing the same thing that you have described. The effect while playing my trumpet is what I have called a "wobble" sound which is much like the sound of playing out of tune with another player or in the case of a piano having 2 strings on the same note not perfectly matching pitch. This has been very annoying, and my audiologist spent months trying to develop a program that would work for me. She has come fairly close but has not been able to eliminate the frequency disturbance. She called Oticon several times without any resolution. I would actually take my trumpet to my appointments with her as she attempted to develop a solution. The problem does NOT occur while streaming any kind of music. It is a result of the 3 difference microphones taking the external sound and producing slightly different frequencies when processing the sound to the speakers. The frequencies do not line up perfectly and produce the "flutter" or "wobble" sound disturbance. It would seem that an Oticon programer could create a program to correct this problem (line up the frequencies). The hearing aids are excellent but hinder my ability to play my trumpet in a group environment. This is the first time that I have ever encountered another person who has described this music-related experience. I wish that it could be corrected for us musicians who still wish to perform! My audiologist performed the following settings as a starting point: Feedback manager off; High frequencies greatly reduced (4,000-8,000); Noise reduction turned off; I have custom fit molds.

[@zone1hearing]

@@philiphoverman8458 Taking the trumpet to appointments is a great idea. Out of interest has this issue happened with any other aids or are these your first?

[@davidhachaturyan6363]

When will fx322 be available for buying?

[@zone1hearing]

Hi David. As it is still being tested to check it's efficacy & safety then would need approval it is hard to give accurate information.

[@lcollins2731]

Did the test indicate more speech clarity/understanding?

[@zone1hearing]

It certainly seemed to. We have a lot of More 1 fittings next week & more filming time scheduled, so we will either post some more content or report back here.

[@lcollins2731]

@@zone1hearing I appreciate the feedback. Thanks.

[@zone1hearing]

@@lcollins2731 Our pleasure

[@Louie200Seven]

Does the Oticon More hearing aid work for someone with Sudden Sensorineural Hearing Loss (Asymetrical)? Thank you.

[@zone1hearing]

It should do. It is important to see if there is an underlying cause to that type of loss. A demonstration is a great place to start. We have fitted to others who have approached us with this type of loss after seeing our content & had a good result so worth a try Lou. Thanks for your question.

[@Louie200Seven]

@@zone1hearing Thanks, there is a one-on-one demonstration for the Oticon More at a nearby hearing aid specialist.

[@zone1hearing]

@@Louie200Seven Where are you based Lou?

[@Louie200Seven]

@@zone1hearing my nearest hearing aid clinic is in Westerville, OH

[@zone1hearing]

@@Louie200Seven I'm just getting some info on alternative clinic options now.

[@Nahhmah]

Is this available for children?

[@zone1hearing]

I will check & come back to you Will, thanks for your question.

[@leighsutherland6222]

I do not know if the product sold in London is the same as the one sold in the USA. If it is, this video is a scam. I have had my More 3 hearing aids for three weeks, and am returning them tomorrow. There is nothing positive about them. The price is ridiculous. The sound quality is poor. The receivers and caps are enormous, and painful to wear. The charge is not long lasting, though I did not stream theough the aids. Do NOT purchase these garbage hearing aids.

[@zone1hearing]

So let me see if I have got this right you purchased different hearing aids from a different provider in a different country for more than we would charge, therefore my video is a scam?

[@earlsmithers8987]

They are garbage to me because they're not totally Android capable.

[@zone1hearing]

I will tell our hundreds of patients who absolutely love them, I'm sure they will be devastated.