Our Rivian is Undrivable at 8 Days | All of the Issues With Our R1S. Service Issues and Failures

[@Living_NYC]

Can confirm - the 12V replacement + software update solves all the issues. I had the same issue 2.5 weeks ago. Had vehicle back for 1.5weeks now and it's better than new.

[@0920121908250727]

My R1T is a year old with 15K and has been flawless. I hope Rivian makes this right for you asap. It’s such an incredible vehicle.

[@jeremyp3630]

Situations like this are probably why rivian has slowed deliveries to people who are not close to a service center. We don't have a delivery window yet but we're 250 miles from a service center.

[@robp3431]

It's such a nice looking vehicle, but the magnitude of the problems is a deal-killer for most.

[@BigEightiesNewWave]

At 21 years and 207k miles, I finally did my clutch and flywheel, all in parts/labor, $950. That is value.

[@MrKul04445]

Thanks for ur honest review I just change my mind I was thinking to buy used from Autotrader

[@bretthaberle7229]

Thanks for sharing this. I have an R1S on preorder and can take delivery later this year if I want to. Things like this make me want to wait longer. Looking forward to future updates.

[@im4udevco]

So sad to see this and hope Rivian does the right thing. We're expecting delivery of our R1S in Q3 2023 and now I'm nervous. I'm following your channel and please keep us updated.

[@sitharob1]

Did you take delivery? I’m two weeks out and communication from Rivian has been horrid.

[@im4udevco]

@@sitharob1 just confirmed configuration past Sunday. They are promising Aug -Sep so I'm assuming Sep. Hang in there as Rivian doesn't do well with communication. I'm hanging in there because of the pre-pricing hike last year.

[@JDTaylor]

I have owned my Rivian R1T for over a year (April 2nd, 2022) and have had very few issues with it. TOTALLY LOVE THIS Truck! With the number of issues you have had, it should have gone in for service a while back. They should have paid for transport both ways. Note that with EVs (especially with new companies), issues happen early and things get better the longer you have it. The opposite of gas cars which get worse over time.

[@BigEightiesNewWave]

WORSE? At year 19, my car needed a couple used parts from the wrecking yard that set me back $30.

[@brucebarry2354]

I have a R1T Launch Edition, and thank goodness have not had any problems with it. I have 20,000 miles on it and the only issue was tire ware. You had an option to return the vehicle as I believe they give you 1000 miles and 7 or 10 days trial. You obviously received a lemon which in some states protects the consumer against these kinds of situations. I am sorry you have had such a bad experience with your R1S and wish you had a more positive experience like the one I and many others are experiencing. I wish you the best of luck. As you mentioned, Rivian service is exceptional and I am confident they will solve your problems.

[@GA-wq8xq]

You had legitimate concerns about servicing, and in some ways you should have not gone ahead until they open more in your area.

[@bdlii]

10 months ago but it's obvious it takes a certain type of person to own this car. You are so forgiving and level headed. This is not normal or acceptable to most people. One day will be ready for general consumption. As of now they should require a psych test to make sure the purchasing party can handle the ownership experience.

[@BigEightiesNewWave]

Buffer overflow, force-restart x 3, then run Dism /Online /Cleanup-Image /CheckHealth after running CMD as administrator.

[@williamelkington5430]

Sorry to hear about all your trouble with the vehicle.

[@GA-wq8xq]

This is terrible and I hope and expect Rivian to fix this, please keep everyone updated.

[@darinbrazil5496]

Really frustrating how many times I have heard or read of owners that have been told by Rivian that something is normal that absolutely is not normal and at no point in time would anyone who purchased even a much less expensive vehicle think these things were normal or expect these things to be described as normal. Rivian is going to loose credibility if they continue to tell customers that these types of flaws are normal as if we all haven't been driving vehicles all our lives.

[@bravomalice7238]

They’re still telling us it’s normal lmao

[@Eric-xp1kl]

Don't keep trying to change the ride modes or height. Have you tried a hard reset? Hard reset usually solves most issues.

[@PureJoyFarms]

Yes It has been hard reset many times without success.

[@yuzhou1]

You have very good manner..

[@mikeyc7072]

So - when Rivian comes to Service they are in a Mercedes Sprinter (Diesel?) Van?! That pretty much says everything - doesn't it🤦‍♂🤦‍♂!! You Sir, are incredibly patient!!

[@PureJoyFarms]

😂😂👏🏻

[@BigEightiesNewWave]

My 21 years old ICE car, I just stick the key in, turn it, shift the manual into 1st gear, and GO.

[@wydryfly]

Your equanimity is saintly. My head would have popped off dealing with an $80,000 brick in week 3. I think your video was the tipping point for my 3 year Rivian order. Waiting for cybertruck.

[@gz1876]

The mild hybrids MB and BMW get bricked all the time

[@fpartidafpartida]

Ordering a 1st year model from a 1st time manufacturer, it would be unrealistic to not expect issues. I would say the vast majority of us early buyers were planning on dealing with some of them. I for one am actually surprised how little service I’ve needed for my R1S (also have one in MN where cold could affect it).

[@bravomalice7238]

This is still happening. Except we’ve had ours for almost a year. Same exact thing going on but the suspension hasn’t dropped yet 😅 my local service center says it has “no service appointments available” lmao

[@thatguy.7608]

Always wondered what these would look like in an ev seeing all these warning lights. Hope this all works out for you

[@danielam3829]

Commenting in this 1 year later. Here’s a tip that might help other owners. If Rivian provides you a rental as a service loaner from your local Enterprise near your home or nearby the area where your R1 broke down highway, and you’re far from the service center, insist you return the rental to Rivian as a 1-way rental, then they can figure out how to return it to enterprise.

[@nvptx]

that's why 48 v is the future as you can wait and see Tesla will transfer CT tech to S3XY. Rivian has no choice, since it is a a quality control. I doubt the inventory of 12voltst in productionise slow charge. Tesla has the same issue with 12volt. That is why 48 volt is the future.

[@piltg8568]

What are those x - rays on the wall ?

[@nvptx]

seems Rivian, will have at least 5 more years of improvement to catch up to Tesla. i was considering the R1S, needs to update to NACS charging

[@kraphtymac]

Title should be “when people try to fix complicated machinery on their own with no service manual, problems ensue”

[@BigEightiesNewWave]

Imagine when it is out of warranty, NONE of this can be fixed at home, and may cost more than it is worth. These types of vehicles do not age well, with so much complexity, and the used prices are going off a cliff, for good reason.

[@jamesjames7673]

rivian doesnt have a good repair team and there repair prices are astronomical 3k to change a window..2k to reset batteries...3k to repressure your suspension which is caused by a hydraulic leak on your passenger side. but rivian wont tell you that ...look for ch11fs on the floor greenish tint fluid.. system runs at 120 psi. slight hole and its over

[@BigEightiesNewWave]

Seen many videos where Rivian owner has a Ford electric truck, and the truck JUST WORKS.

[@chocktalk]

lmao, thats because they dont show you videos of the ford truck

[@BigEightiesNewWave]

Suspension manifold failures, he isn't the only one. Overly-complex, half-baked electric toy IMO.

[@Eric-xp1kl]

Can you charge 12 volts with the pigtails near the rear trailer hitch?

[@PureJoyFarms]

No. That can be used for emergency power to open doors but Rivian would not let me try charging batteries that way. The two 12volt batteries are apparently separate systems and don't necessarily charge that way. Essentially I could of voided my warranty by trying it. Also I did discover these batteries are only warrantied for one year.

[@jialinzhang61]

Try to let them replace the 12v batteries. I have had one new chrysler and one new Nissan that came with defective 12v batteries from their manufacturers with in the past two years. And one time when I called AAA for a jump start, the technician told me he had jumped started lots of new cars when he saw mine was new as well.

[@nerdbikes3841]

The 12v battery in my Tesla Model 3 failed after 3 years .. the replacement installed by a Tesla mobile tech failed after one day. The next replacement has lasted 1 1/2 years now.

[@danmike2305]

My friend had a rivian he sold it due to it's unpractical. No one can work on them. You have to take it back to the factory. No dealership.

[@akeyeguy7996]

Napkin in window fix 😁….. not looking good for Rivian

[@shadowmaster9780]

Do you get missile lauch codes? For that thing to run right?😂😂😂😂

[@solidsn8k3]

Were your multiple ticket placed for the same issue?

[@PureJoyFarms]

Rivian requested separate tickets for each item.

[@solidsn8k3]

@@PureJoyFarms from tech perspective they would probably treat every ticket separate so if they were related maybe it would have made more sense to keep your laundry list in on place for visibility?

[@PureJoyFarms]

I gave the service center the whole list as well.

[@rnursemd]

I wonder if lemon laws apply.

[@TRYtoHELPyou]

This keeps happening:(

[@TRYtoHELPyou]

Omg thumbs up for the blinker fluid

[@belitchenko]

Try Hard restart, it may help

[@shadowmaster9780]

Its got a virus😂😂😂

[@shadowmaster9780]

😂😂😂😂😂

[@christopherquinn4120]

While I appreciate this can be frustrating because we’ve all grown accustomed to everything in our lives running perfect every time, isn’t this sort of understandable as part of being an early adopter? You buy it knowing there may be issues but hoping for the best… and as long as Rivian resolves and resolves, that’s just the deal? My R1S will be here shortly and for two yrs, I’ve known and accepted this. Droning on for 20 mins about every little detail like Eeyore while Rivian is fixing things is a bit much. Have you been asleep for the last 2-3 yrs or however long you’ve been waiting? It’s a brand new start-up not a Ford w 100+ yrs experience. Even the Ford EVs are having similar issues - as are all manufacturers of EVs. If they blew you off and the customer service sucked, then you have a good reason to cry on KZbin. Seems like they’re taking care of things.

[@karlwilliams8208]

Electrical JUNK