It's funny in the video how one employee mentions to another "it's no wonder we're losing money." Even the video producers knew they were making a video for a sinking ship.
@bodyloverz306 жыл бұрын
They knew Pan Am was going under and even mentioned it in this official training video.
@theone66435 жыл бұрын
We had fun doing the video, i am looking at my self, LOL, 2:27, we did the part about 6 time until we had it right.back in 89, i was 29 years old. thanks for the upload, up to this day, i remember working at Pan Am, even though i been having my own business and making good money, but it was the best job i ever had, i loved working for Pan Am, i miss all the guys i work it with. may God bless all of them.
@pintarruffo5 жыл бұрын
Nice act!
@lucast30062 жыл бұрын
That was my favorite part of the video!
@cityofabscissae4 жыл бұрын
In my years of experience with various employers speech like this stems from management down. Oftentimes it starts with excessive cost-cutting and poor management and trickles down to the employees. It becomes apparent in their exasperation while struggling to remain positive despite threats of further employee and benefit reductions. Pan Am did this to themselves to a great extent by their poor decisions of yesteryear.
@evelynskirving44186 жыл бұрын
I'm embarrassed to say that's me in the video with the dark hair on the right. If I remember correctly it was either 89 or 90.
@theone66435 жыл бұрын
you know what Evelyn i remember you, you were a ticket agent , i'm also in the video, 2.27, see if you can remember me, pushing 60 now, lol
@kev85154 жыл бұрын
There is nothing to be embarrassed about. Pan Am was one of the greatest airlines to exist. I have flown on Pan Am, TWA, and Continental, really miss those days. Thank goodness, we still have Delta and they are trying their best!!!
@NickPWilde-el1tx4 жыл бұрын
@@kev8515 Some people hate on Delta and blame them for killing Pan Am. They point to them demolishing the Pan Am Worldport and say Delta wants to erase all legacy of Pan Am.
@francoc76984 жыл бұрын
@@theone6643 how time flies!!
@suhailshafi3 жыл бұрын
Excellent video. I am sure Pan Am was a superb airline.
@Stephie200710 жыл бұрын
Ah! If only other airlines took hints from this video, we would have better service.
@josephtafur9 жыл бұрын
+Stephie2007 sadly its before the days of 9/11
@nephi50592 жыл бұрын
I think that was Mary Goshgarin , the little old lady with brown hair at ticket counter. Later ran Pan AM Aware store, MIA. Mark Morgan. And yep the training was the best. No company gives a hoot, now a days
@martinxavier4631 Жыл бұрын
Imagining myself in the 80s being a Pan Am trainee
@VentureCapitalist2022 жыл бұрын
Sounds like Jetblue 🤣
@JanneLonk7 жыл бұрын
2:36 Lockerbie....
@tommyholden6028 жыл бұрын
Am I the only one who finds this video hilarious?
@honeydew50228 жыл бұрын
Tommy Holden ikr
@Shrimpo77 жыл бұрын
I wish I could agree with you that it's hilarious. However, I really found it painful to watch.
@ReneBuret5 жыл бұрын
In 2019 nothing has changed .
@waterygraves19 жыл бұрын
Is there more
@strafrag14 жыл бұрын
I worked 30 for airlines and I can't believe how stupid employees can be. Glad to say I never did any of this.
@lucast30062 жыл бұрын
2:25 🤣🤣😂
@Freebird_674 жыл бұрын
Nowadays, Hell ! Bring the bratt kids and shit why not bring our DOGs
@mikeyboy30542 жыл бұрын
The irony is the corporate clown is asking his employees to lie to the customer
@brettpatetto68474 жыл бұрын
They dont mention safety as it is priority one. Customer service is a add on. Pretty girls where given priority at that time. After 33 years with American I have had to use my safety skills to save lives a fire in the cabin and un planned evacuation. A old timer who came over from a different carrier never went to ART. How ? I have no idea. She did not even know where the halon extinguisher was in her section and how to use it. She used it as she did not properly assess the surroundings and injured a passenger.
@ericbonner84633 жыл бұрын
Loved watching this but what is strange to me is it’s all what not to do but no examples of where or when the employees should have these discussions. I’m assuming this video was part of some live in- person training to go over what you SHOULD do or how you SHOULD handle these situations?
@PoT_Documentaries6 жыл бұрын
What year was this? Do you know?
@alanhyett6 жыл бұрын
I am sorry no I don't know I worked for united at LHR and sure you know they took over their operation at Lhr united must have used old pan am training videos to put their own training videos on
@rapman57912 жыл бұрын
1989
@johnquinn63513 жыл бұрын
Ye is was like an Irish wake we all looking at a dead person
@benmiddleton99846 жыл бұрын
Back when Airlines actually gave a shit about customer service
@setha8834 жыл бұрын
Why is this in my recommended
@brkitdwn3 жыл бұрын
Back in the 80s, everyone was watching everyone, and judging all behavior and actions. Critiquing like mad.