Panel 2 : BUILDING AN AGILE WORFORCE FOR A RAPIDLY EVOLVING TECHNOLOGICAL LANDSCAPE

PANEL
Simona Gandrabur, Principal Director, Conversational AI Lead, Cloud Contact Center, National Bank of Canada
Bill Johnston, Executive Director, Morgan Stanley
David Ouellet, Senior Vice President and Chief Technology, Data and Operations Officer, PSP Investments
MODERATOR
Conor Delanbanque, CEO and Founder, Strategio
Financial services organizations are under immense pressure to transform and modernize their technology organizations. This transformation starts with building high-performing teams that are prepared for the challenge. How do the panelists hire, retain and train their workforces to meet the rapidly changing technology landscape? What are some of the challenges these leaders face today?How have these challenges, especially those related to technical skills and workforce transformation, shifted over the past 5 years?