There are a number of people having the same issue with Avada around the world. We are based in Australia and the live builder doesn't work at all. The second you hit Live Edit, it endlessly loads a blank page. Any help without having to put in a support ticket would be great.
@AvadaVideos7 ай бұрын
If you need assistance, please submit a support ticket here my.avada.com/submit-a-ticket/, and a member of our team will gladly assist you.
@globaltravelfanatic10 ай бұрын
I bought the theme but very frustrated trying to get the imported sample MUSIC site to work. If I modify existing blog posts the sample text remains on the thumbnails. Can't find it anywhere. Should be simple. I guess I am a too old New Zealander to be playing with this. Does anyone have any ideas?
@AvadaVideos10 ай бұрын
If you just bought the theme, it's perhaps a little early to be getting frustrated. Read the Documentation - avada.com/help-center/ and watch our videos - www.youtube.com/@AvadaVideos and if required, submit a support ticket - my.avada.com/submit-a-ticket/ In this instance, the post thumbs are displayed with a Post Card and the Image Caption in that Post Card is pulling the post excerpt. This has been added manually to the post, so it you change that it will update. If you need assistance, please submit a support ticket at my.avada.com/submit-a-ticket/, and one of our support staff will assist you. And no, you're never too old. You just have to learn your way around.
@angelanjuguna9921 Жыл бұрын
So I tried importing the website and followed all instructions including the fixing the status, but the website layout is off, it doesn't load as the template is, everything is disorganized not sure what am not doing
@AvadaVideos Жыл бұрын
If you need some assistance with this, please head over to My Avada and submit a support ticket. Our team will gladly assist and guide you > bit.ly/3WBiskw
@Infinytyx-gs3du10 ай бұрын
is this possible to just use a prebuilt website with avada and delete some elements on the site like the weed logo on your avada dispenser template for exemple ?
@AvadaVideos10 ай бұрын
You can import any prebuilt you like and customise it as little or as much as you like. If you need assistance, please submit a support ticket at my.avada.com/submit-a-ticket/, and one of our support staff will assist you.
@Infinytyx-gs3du10 ай бұрын
@@AvadaVideos thanks for your reply
@MIGolfLive2 жыл бұрын
Does each prebuilt site come with a summary of the various image sizes? Knowing I'll be replacing a lot of them, it would be super helpful to know the sizes up front instead of having to find each one in the gallery.
@AvadaVideos2 жыл бұрын
There's no list as such, but you can just edit them and the sizes are visible in the Media Library. If you need some assistance, please create a support ticket and our team will gladly assist and guide you > bit.ly/2XjZwXW
@MIGolfLive2 жыл бұрын
@@AvadaVideos Thanks. Haven't purchased yet. Trying to figure out if I need to completely delete my existing site and start fresh. Your tutorials indicate I should not import a new site over an exiting site. Other than completely deleting the current site, I'm not sure how to go about this.
@AvadaVideos2 жыл бұрын
You should consider steting up a staging site. The license covers that. Info here - theme-fusion.com/documentation/avada/how-to/how-to-set-up-an-avada-staging-site/
@MIGolfLive2 жыл бұрын
@@AvadaVideos Thanks...if I don't do that, do I need to erase my existing site before installing new one? I'll likely tackle this between CMas and NYear when traffic to our site is at its lowest.
@AvadaVideos2 жыл бұрын
It's hard to give specific advice but typically, you would just installl Avada, activate Maintenance mode, and redesign your pages with Avada Builder. No need to go nuclear. But if you need some assistance, please create a support ticket and our team will gladly assist and guide you > bit.ly/2XjZwXW
@hookahleaks69912 жыл бұрын
how i can change the post card image ???????????????
@AvadaVideos2 жыл бұрын
If you require some assistance, you can submit a support ticket, and our team will gladly assist you > bit.ly/2rbLnxz
@Magicsmilesphotobooth6 ай бұрын
how do i edit in the background without messing around with my live site
@AvadaVideos6 ай бұрын
Best practice is to have a Staging Site - avada.com/documentation/how-to-set-up-an-avada-staging-site/
@shawnd980 Жыл бұрын
I dont have the avada live button. Is there some other way to access the builder? Thanks.
@shawnd980 Жыл бұрын
Actually I found it but I get this error message: TypeError: Cannot read properties of undefined (reading 'push')
@AvadaVideos Жыл бұрын
If you need some assistance, please head over to My Avada and submit a support ticket. Our team will gladly assist and guide you > bit.ly/3WBiskw
@carronlodgecheese81302 жыл бұрын
how can you change the little icons next to refrigerated delivery etc?
@AvadaVideos2 жыл бұрын
In this case they were added with an icon class in the text block, but you could also use a nested column setup and the icon element. If you need some assistance you can submit a support ticket, and our team will gladly assist you > bit.ly/2rbLnxz
@HaifengZhu-pn3uq Жыл бұрын
are Avada templates built by Gutenberg or Elementor
@AvadaVideos Жыл бұрын
They are built with the Avada Builder. If you need some assistance, please reach out and create a support ticket and our team will gladly assist and guide you > bit.ly/2XjZwXW
@Hi-tk4he2 жыл бұрын
How to show register/login section in header?
@AvadaVideos2 жыл бұрын
Build a custom Layout, and use the User Login / Register Elements. bit.ly/3LdRys1 . If you require some assistance, you can submit a support ticket, and our team will gladly assist you > bit.ly/2rbLnxz
@swanskambakua2985 Жыл бұрын
Interesting
@AvadaVideos Жыл бұрын
Glad you think so...
@oscarzezatti91952 жыл бұрын
But how did you import the prebuilt site?
@AvadaVideos2 жыл бұрын
Please have a look at this help file, or reach out to our support team for assistance - theme-fusion.com/documentation/avada/prebuilt-websites/how-to-import-a-prebuilt-avada-website/