Pat McGrath Star Wars Collection Review & Comparisons

[@carolynsteele9929]

This brand is WAAAY to expensive to be having customer service and shipping issues like this. Luxury products should be handled in a luxury manner from start to finish.

[@maimaimaired]

I was able to purchase all as well however i am yet to recieve my space duo I've been emailing however no response but they took the money out my account. I also got my hands on the star wars decadence which i wanted seems like forever now with that purchase i already received shipment, tracking, and delivery date but nothing on my space duos.SMDH i guess my next move will be filing for a refund.

[@victoriawashington565]

Exactly!!!!

[@carla3693]

I also ordered the deep space duo on the 13th and have yet to receive any shipping info. Hope i dont have any problem with decadence also 🙄 this launch has me all anxious

[@sophiarose7610]

My Rose palette arrived broken! Although they put fragile, the post office doesn’t care! But at least PM refunded my money.

[@carolynsteele9929]

Oksana B I purchased a bundle of brushes from Scott Barnes. They were out of 2 of the brushes but sent me the rest, gave me a 10z refund for the delay, still sent me the brushes that were out of stock PLUS gave me 20% off my next order ALL without me asking for anything!! Now that is amazing Customer Service and how folks spending luxury money should be treated. Scott Barnes will certainly be getting more of ,y attention in the future.

[@TheMicheleWang]

Ohhhh that Nabla palette is gorgeous!! And I wish she’d get the business side of her company together.

[@ISeeYouComeBackToMe]

Let’s just take moment to appreciate Mel rockin that scarf. Simply gorgeous!

[@carolynhutchin8984]

Yes! 😍

[@SouthernYankee]

For the price of those pallets you absolutely shouldn’t be getting repeats. I am not into Star Wars but I understand a ton of people are upset about the way this launch was handled. I would of liked to get the Devine rose pallet and that was a mess too. She likely could of gotten a ton of new customers with the Star Wars release and instead likely turned people off.

[@mainsailmomma1759]

I’m disgusted with PMGs last few launches. Codes late in arriving for those who signed up for early access only to find them already sold out! The company needs to figure out how to do a launch properly before they get any more of my hard earned money!

[@katiekline155]

MainSail Momma SAME here!!

[@irissantos4292]

What were those codes for? Were they discount codes? And how could the palettes be sold out before the codes were sent? I didnt keep up with this launch...

[@mainsailmomma1759]

Iris Santos the codes were sent for vip early access. They were supposed to be sent at 8 am EST. Mine was sent at 8:15 am. When I went to purchase the palettes they were sold out. Many people had the same problem or their codes never worked. Access to non vips was at 10 am EST. No products left at this point. There were no limits on how many could be purchased. Now many are being sold on eBay for over 250 dollars

[@irissantos4292]

@@mainsailmomma1759 Ouch!! That is unacceptable!!

[@HersheykissesLV]

Thank you for the comparison swatches; you've confirmed my suspicions. I skipped both palettes because it looked like what I already own. Glad for the Nabla dupe too, since that was the only shade that caught my eye. I hope Mothership VIII is more unique because even when she's not repeating shades, her palettes have been too similar.

[@svetlana7e]

In all fairness, Nabla released their palette before PM, and I would not call it a dupe just because Nabla more reasonably priced :)

[@HersheykissesLV]

@@svetlana7e I'm not even sure what you mean. For the specific color it is comparable, no one is saying it's the exact same formula.

[@domo_mother_of_plants]

Girl I have all her large palettes, 6 pans, and quads and I’m tired of the repeat shades too. ESPECIALLY because she does so many golds, bronze shades, and purples. Can we get an all matte palette or a more grungy green palette? Some bright yellows and oranges? 🙏 I was able to get all 3 Star Wars palettes and Divine Rose but the customer service over the last 5 weeks has been horrendous. I was only able to get Decadence because I was stalking the IG comments for the early access code. I saw someone post it at 8:08 and my email didn’t come in until 8:16 est. What a mess!

[@louisesharpy]

Domo it’s sad. I agree. I wish people would stop buying so she would “wake up” if they keep buying , she’ll keep doing this !! Her marketing team sees the money. Ugh. ! Not any shade to anyone for buying. Not at all !

[@maconreid]

Domo Oooh! Great idea, an all green palette.

[@MrAshtonone]

Domo - I would love to see an all Matte palette from her.

[@domo_mother_of_plants]

@@louisesharpy I feel that! After all this craziness over the last 2 months with PMG, I'm done collecting every one of her palettes. I'm skipping the Golden Opulence because there are just too many similar shades in her existing line. I really hope her next large palette has all new shades with a unique color scheme to her line 🤞

[@domo_mother_of_plants]

@@MrAshtonone Me too! Hopefully at a lower price point than $125 or a 15 pan matte palette 🤞

[@xgreydovex]

I agree, I don't hate the folding cover packaging but I hope she keeps the new style of the 6 pans. I feel so bad for the people who weren't able to grab them who wanted them. I hate scalpers/resellers so much (they're a pain when it comes to concert tickets too). My obsessive checking of Instagram paid off because that's where I saw that the palettes dropped. If I'd waited until the official launch time I would've missed out. Same thing with Decadence - except that time I knew to be checking early because of the previous messes.

[@taratalksmakeup3525]

The shipping and buying experience has been a total mess for awhile now! I LOVE PM and I’m a huge stars wars fan. I tried to buy everything, couldn’t get anything! It honestly does sour the brand for me, I don’t have a large amount of extra money and am choosey with what I buy-I want the experience to be enjoyable and not a chore or a pain....I hope get team figures it out soon! And makes the buying experience for customers smoother....as much as I love her products and as much I think her eyeshadows are unique and special, they are almost becoming not worth the hassle, there is a lot of competition out there in the makeup industry...I think if she doesn’t get straightened out quickly she may loose a lot of loyal customers 🤷🏻‍♀️ (and just to clarify; I’m not ‘salty’ just because I couldn’t get it and it sold out; the entire process was a TOTAL MESS!) You’re looks are Goregeous AS ALWAYS! :)

[@jenniferlovett4941]

Yes! I agree with everything you wrote. I’m a HUGE Star Wars fan & love PMG eyeshadows. I have a very strict budget so I opted out on the 6-pan palettes & hoped to get the Star Wars Decadence palette. I got the email late & the palette was already sold out. Now I don’t have any Star Wars palettes. Extremely upset & disappointed. 😰

[@katiekline155]

Tara Talks Makeup AGREE!!!

[@roselynmvm]

dobcsek - that Clionadh collection is insane. I’m not spending my money on repeat shades and “wannabe” unique shades from PM when there is so much better stuff at a better price out there. You can even now swatch and buy Nabla in person at a Morphe store.

[@taratalksmakeup3525]

Florecita I wish there was a morphe store near me! So I could try the nabla in person! I am super interested in trying the clonidah and also Sydney grace.

[@taratalksmakeup3525]

Jennifer Lovett Same! I wanted the decadence palette because I have all her other large palettes and I was in the site at the time of launch couldn’t get it in my cart, the email came 9 minutes after lunch and it was already showing sold out for me at that point! NINE MINUTES after it launch time 🤦🏻‍♀️

[@annar.3564]

I don’t think I will ever do these looks but everytime I got mesmerized by your incredible skill. You are so talented Mel, it’s pure pleasure watching you 😘

[@asomersk]

The eye look you are wearing here is my favorite dramatic look you have ever done! GORGEOUS!

[@laughhappy_1426]

I really appreciate your comparisons swatches!!! I wasn’t able to purchase the two 6 pan palette and I was really bummed out! But this made me feel a lot better... I have a lot of the shades!!! 😃

[@angeltangle]

So Gold Standard is the PML equivalent of Nars Orgasm or CTs Pillow Talk

[@nonilady1577]

It’s always a wonderful morning when it starts off with you and especially eyeshadow tutorials! Love the looks you created and you look absolutely stunning!!! Hope you feel better soon and have a wonderful weekend 💕💕💕

[@gia6743]

Good Morning Mel, I picked up both of these palettes and I think they are gorgeous! Your eye look is so beautiful. Thank you for a great review and comparison swatches. I am so impressed with how much you know your shades! ☀

[@jentillas5529]

Honestly I wish influencers would stop giving these hyper limited edition releases any air time. Maybe then the brand would change the way they handle these releases. The last two PM releases were a total disrespect to her customers. I understand a limited edition, I don’t understand not having enough stock to even come close to the demand. Totally sours me to the brand. At the end of the day it’s still just make up.

[@Sparky7775]

@@dobcsek I agree totally! I just ordered the new Nabla palette for $35, it has 12 shades and 5 different formulas. Indie brands are killing it! PM using repeat shades in these palettes is BS!

[@MakeupbyKeylaR]

I agree. I waited weeks to get the galactic gold, and same I couldn’t get the Decadence and I was so pissed, I have a small channel and at this point I am like I will not bother to make a review on the galactic gold if people can not get it anymore, so what’s the point? 🙄🤷🏻‍♀️

[@jentillas5529]

I agree the “special” shades are dupable. I can get the same look (with less fallout) from the hourglass scattered lights shadows by layering them over other shadows. They are cheaper and don’t require you to play games in order to purchase them.

[@lavendermystic]

@@Sparky7775 I have fallen hard for Nabla, and I keep telling people, check out Kaleidos makeup, OMG their shimmers are like silk on the eyes and their customer service is top notch. When I ordered the very first palette they launched and they first got started, it got lost in the mail and they were on it immediately, apologetic and just so kind. I got all of their eye palettes and all are amazing and infinitely more affordable than most brands.

[@lizbakeslemons940]

I agree!! No more limited edition nonsense. Make it permanent or don't make it at all.

[@saundragrose7550]

Gorgeous scarf and it looks amazing on you.

[@justinejustice_league1857]

Girl this whole launch was a mess, Pat's Instagram tells the story of unhappy customers.

[@Sunshine-8229]

Yep. I didn't get a passcode and was waiting right at the launch--all sold out. I'm only interested in the Star Wars packaging. I don't have the Decadence palette, but I really like it. Pat lost some potential customers who are also obsessed with Star Wars. Shame.

[@justinejustice_league1857]

@@Sunshine-8229 I'm salty for all of us that didnt get it. Boycott those scalpers! 400 dollars on Ebay? its a crime!

[@Sunshine-8229]

@@justinejustice_league1857 $400?!?!?! People are insane! Pat needs to find a way to make this right. If it's out of stock and not coming back, she should at least take the advert off her site or put up a note saying that the collection is not coming back. Such a shame. Her products are way overpriced, anyway, and I shouldn't be getting any more palettes as it is. smh

[@lizbakeslemons940]

it's really too bad. She's an amazing artist but her website is a joke.

[@deettekearns9092]

@@lizbakeslemons940 - Agreed!

[@tahina9686]

Love your outfit and scarf in this video and as always thanks for remaining honest in your reviews!

[@wendilafever7357]

Yes!! This weather is crazy!! Hope u feel better 🥰

[@mykitm7104]

I hope you feel better soon Mel! I was lucky enough to be up at 5am so I managed to snag both from Selfridges, they should be on my doorstep by tomorrow, I hope! I also managed to snag the decadence palette this time, I missed both previous launches of it and was trying to purchase it on eBay with no luck, so I’m actually really thankful to be able to have it now. I saw your video about which brushes should be used with Pat McGrath’s eyeshadows, and wanted to ask if you know of any dupes for them with Sigma brushes? I’d also love to see more looks with decadence! The looks you created are so beautiful! I will definitely be re-creating them when my palettes arrive.

[@michelleisabel]

Mel your makeup skills are always amazing but I just gotta day you are rocking that Gucci scarf - you look so glam, I love how you are wearing it!

[@moonlightlegend8502]

I'm also jealous of Kinkysweat! That color story is right up my alley and since I'm of chinese descent, I'm even more hyped 😂😂😂

[@crypticlolita]

Me too, I'm Chinese and those colors just SCREAM "Asian". 😂 Those are all colours I wear daily!

[@carolynhutchin8984]

I'm half Asian and couldn't agree more! I will be stalking for that palette. ❤️

[@cammiemr5172]

LOVE the purple shadow on you!!! Hope you're feeling better soon. 💖

[@lisajmakeup]

Looking so beautiful Mel!

[@melthompson2856]

Thank you, love 💜💜💜

[@cynthiaalvarado3287]

Good morning mel I enjoyed your video on the collector's item of Pat McGrath I enjoyed your tutorial on the Tulips that you created they both came out awesome and I enjoyed your outlook on both of them I personally don't have all her collection I would love to have all her collection I enjoy her beautiful colors and shimmers and mirror light colors anyways thank you for taking the time to show us these beautiful pallets have a wonderful blessed day mel

[@carriekernel5564]

Beautiful , No matter what you do with makeup , you are always spot on Beautiful ! xoxoxo

[@lesleawitter5534]

I love your eye look, Mel! It has such an ethereal quality to it! It also goes perfectly with your Gucci scarf! Btw, that scarf looks gorgeous on you! It's really amazing!

[@TPornsethmetakul]

The way you blend eyeshadow is so satisfying I could die 😂💕

[@valerievalois6263]

Good morning Miss Mel, Already told you on Instagram how beautiful your look is but it bears repeating 🤩 I completely agree with you about the repeat shades. I am also really turned off by the mess of this launch on the heels of the mess of the divine rose palette. Now if we could just make that mess work for us like Alyssia at kinky sweat 🤣

[@DeborahCarlston]

I skipped this whole launch because I’m sick of her marketing. I have other things to think about other than these separate launch dates. Plus all the hype and changes are frustrating. I have all of her large palettes and use them. I love the quality but enough is enough. Especially because there are duplicate shades in the new ones. I love the looks you got from these. Especially that look you got from the gold one. But I’m not beating myself up over not having these. And now that I have missed a couple I no longer see myself as a collector. So I’ll be skipping the Lunar New Year one. And possibly more in the future unless she does something radically different. Thanks for this review. Very thorough and helpful. Happy New Year! 💚

[@crypticlolita]

You look absolutely gorgeous, you're giving me bohemian from space vibes! I 100% agree with you on everything you've mentioned in regards to PML... I love her makeup, but it's too much too soon, even for her. Loved the looks you came up with also.

[@ItsAllAboutAmber]

I wonder why everyone has had a different experience with the ordering and shipping process. I received an email and a code and was able to order all three palettes (2 minis and the decadence) Pat needs to get it together before she loses loyal customers.

[@caityc8048]

its weird right? i got my black friday lipsticks a few days after purchase while some people are still waiting for them to ship! what is going on ??!!

[@LBDBeauty]

I too had no issues buying the mini palettes or lipsticks. As much as these products cost, the experience should be much better. And consistent.

[@crypticlolita]

Even though I had a stressful time buying all 3 palettes, they shipped fine (on their end, anyway). However, my CM lipsticks arrived on Christmas Eve.

[@jacquelinepedraza3302]

chocolatenbeautiful I was too I had no problems yes shipping took a bit but I was fine with it

[@Barbie4943]

@@caityc8048 My Black Friday lipstick order has not shipped yet. Im so disappointed

[@frida3578]

I'm so sad I couldn't get the mini palettes 😭😭😭 I 100% believe that Pat McGrath is growing faster than they can keep up and that's the reason for this mess

[@laidamaria_]

Agreed!! She released the divine rose a few weeks ago, then this Star Wars collection and now the new palette that is coming, but Selfridges already started selling it, 3 launches in a few weeks and all have been a mess... Not that I mind that she releases more frequently, but when she released palettes with a certain time period in between things worked out more smoothly...

[@jennischipper5528]

Yes I’m very frustrated because I did not get either mini palette. And I was even on the early access email.

[@Loralarify]

I love your scarf!! The second palette look is so stunning!!

[@lizbakeslemons940]

I LOVE this head scarf look!!

[@BeautifulJess]

Pat is rereleasing shades like Michael Jordan does shoes & folks still gonna pay 💰

[@khadijammhmm6673]

😆😆😭😭

[@xxlittlekittyjess666]

Omg 😂

[@simonelehner7421]

I agree with you on everything you said about the current PMG situation. That's why I did not order anything from the Star Wars collection although I love Star Wars and I have all PMG pallets until now.

[@beckybertish7841]

Missouri is like that too! We had snow like two weeks ago then on christmas it was 70. Love the purple eyelook.

[@YT247Now]

The scarf looks absolutely stunning on you! I appreciate your honesty and thorough reviews. I didn’t order any because I have no interest in Star Wars and actually feel like it cheapens her brand going that route

[@Litsaki1000]

Hey beauty .... yassss ❤️❤️❤️ hope you feel better soon Mel

[@MariTheAmateur]

Yes-thank you for voicing your frustration. I’m disgusted when I want to buy something and it’s so absurdly limited edition that it is gone within the hour. Your work, as always, is stunning.

[@kijo215]

I’m new to Pat McGrath makeup and feel lucky because I didn’t have much trouble getting some of the Star Wars collections (other than the access code email arriving late for the Decadence palette). I fell in love with her packaging and the formulas are really smooth, but I’m also disheartened by the MANY issues so many have had, or are experiencing with her customer service. I was scared to hear about emails cancelling orders and not receiving refunds! I’d like to purchase more, but will wait (my wallet will thank me) until I see improvement. I’m so upset for you Mel 😡. You and everyone else should have been able to get the collection with no issues! 🖤🖤🖤

[@Sue-pn7mq]

I especially loved the first look, that red looks amazing on you. It’s one of my favorite colors for eyeshadow and the one I’m the most sad about missing out on.

[@bron1236]

Both looks are fantastic Mel ! 😍 I missed out on both & can feel your pain with setting alarms. The first release was 4am Australian time, so I was up at 3.30, the 2nd was at midnight. From the comments on social media there are a lot of unhappy PMG customers & can’t blame them. Hope you’re Christmas was wonderful! Cheers Bron 😊

[@hillarybrewer2266]

I thought I would like the gold palette better, but that red palette is taking my breathe away. Thanks for all the comparisons.

[@antoniac1234]

I live in Clarksville and this weather is 🌋. I have menieres disease and my dizziness gets awful when the weather is like this. I feel you. Hope you feel better soon.

[@mariannea.2140]

antoniac1234 so sorry to hear that. I never knew it could be cold weather induced. I have very bad vertigo and have to sleep on a wedge, my dentist leaned me back one and the vertigo lasted 3 days...I know that awful feeling..hope it goes away soon!!!! 🌺

[@patriciarivas2638]

As usual- you are gorgeous! You know your makeup! No idea what’s going on-bad customer service will kill her company.

[@ndines6237]

That head scarf is stunning. Retro vibe, you look gorgeous! ❤️💋

[@falsiesnflannel375]

Gorgeous looks ( as always!) and I agree with you about the repeat shades - it makes these palettes seem like a cash grab kinda. PM is lucky that her beautiful products have bought her more patience from customers then other companies are often afforded!

[@MsAntigonaki]

IDK about the launch, but I’m in love with your scarf.

[@keely_cn8924]

Well that's cool. I was most drawn to the red one. I guess I can just grab the new nabla palette then. Thanks for the comparison Mel! I feel like things for PMG started getting weird around the foundation launch and have been going downhill since then. I hope she gets it figured out.

[@donnatrocks]

you are stunning like always. I passed on this whole collection,

[@brandonswii]

Hi Mel! These 2 looks you did are so Beautiful as per usual! 😍 I was able to get all of the Star Wars Palettes! It was crazy the way she released them on different days, but that of coarse gets people worked up and causes the Buzz around her brand! Maybe she only went on how many likes and comments they received on their posts? As far as the amount of palettes were made, and she could defenintly do a restock? There are plenty of brands that sell LE products, but then restock them, like Tom Ford for instance...I've had no problems at all with CS in fact, they were extremely helpful to me and went out of their way to help me!

[@BrownGirlBella]

Ooh I definitely want to try look number two! Loving your Gucci scarf. SAME! Regarding my order frustration - one of my friends received 4 of the same color during Black Friday! I tried from all my devices as well and couldn’t get Decadence in my cart. Totally agree with the repeats as well...

[@ashley2724]

I guess I lucked out. I woke up the day they were released and bought what I wanted from the collection, without an issue. Did take forever to ship as I just got mine in yesterday. This was my first PM purchase, and while I love so many of her palettes that came before this, I just couldn’t pass up the Galactic Gold or the Gold Astral lip stick. I’m a geek of many hats so makeup (good makeup) collaboration with Star Wars was an easy buy for me. So glad you got it and gave us that demo!! 💛

[@sharontodd7761]

I am surprised your not on her PR list and Kinky Sweat also. You guys do a fantastic job reviewing her motherships and all her products.

[@cyates954]

You were spot on for calling ND out on repeat shades. Being a Star Wars fan I would have tried to make shades that fit the story better than purple and pink. Very disappointed in ND color selection. Mel thank you for the tutorial especially while you are ill.💖

[@EricaLeshea]

I wanted that C-3PO palette so badly!!! As soon as I went to buy it, it was sold out! 😭😭😭😭 I hope she rereleases them....

[@deirdreevangelista856]

@EricaRay I asked Customer serviceable that ,and they said no since its limited edition ,which really pisses me off,since I was in able to get either and I did everything right when it came to getting on the website etc. I personal!y think she doesn't order enough into production to meet the demand, and she should know better! At this point it is souring me on even considering ordering/purchasing from her at all! I'm just really put off, and tired of the nonsense....

[@FDAaliyah]

I agree with EVERYTHING you said about Pat. I'm tired of the scavenger hunt that comes with her new releases. I'm a Pat McGrath stan and I'm frustrated. I was able to get galactic gold on Instagram and dark galaxy on her website but I was bummed that I missed the bundle option on her website because I was scared that I would miss out. Now on to the decadence rerelease. I signed up for early access on 4 different emails INCLUDING my work email and I didn't get the code until 10 minutes after the release. Thank GOD for my Pat McGrath Facebook group who gave me the code. I ordered the palette and tried to use the PMG10 code for the 10% discount but it wouldn't work. I was so scared to miss this palette (I dont have the original decadence) that I said screw it I'll just buy it at full price. I just love Pat so much but between palettes being released early and under the wrong names and email and cancellation issues I'm nervous. I love her but for a luxury brand I kind of expect a more refined customer service experience. Idk. Also your eye looks are fantastic.

[@kyab7094]

I didn't receive the email until 8:09 am but I was able to get the early access code from someone on Instagram 1-2 min before my email came through. I opened my email that she sent where you can preview the palette and was already at the VIP Early Access screen so that helped me since apparently the email link she sent with the early access code was not working for a lot of people. Email customer service and let them know you forgot to enter the promo code and they'll apply the discount to your order. Just thought I'd share this bit of info to make our Pat McGrath shopping experience a little less stressful if that's even possible 🤯

[@FDAaliyah]

@@kyab7094 thank you. I'm going to reach out to her customer service.

[@jalfisiflynn]

Feel exactly the same way about the Decadence palette. Tried to get it and had alarms set and the site wouldn’t work!

[@dali_n5659]

Great review Mel!! Thank you for the comparisons!! Makes me feel better about not having the mini palettes. I was able to grab Decadence. However, this release, regardless of the palettes being completely sold out, has been a total failure. Pat should not be calling this a success seeing as most of her customers are frustrated and her customer service team has not been helpful at all. They need to regroup, go over lessons learned, re strategize and deliver great service next time.

[@lucymcadory2014]

Mel I live in Mississippi and I know about our Southern climate. Love Par McGrath sooo much.

[@katezerfoss123]

I am so glad that I am not the only one that is upset with the Decadence situation. I got my early access code as soon as it came in my email and I went to purchase the palette immediately. Once I got to the site, the "add to bag" button wouldn't do anything! It was completely glitched out. This was right at the start of early access, so I know it wasn't sold out yet, but due to their website glitching out, I wasn't able to get the palette. I have reached out to customer service and I haven't heard a single word. Really disappointing and frustrating because I wasn't able to get this palette during the original release in 2018. Also, I love watching your videos, especially knowing that you are from the Nashville area too! You give the best/most honest reviews and I appreciate you!

[@kaylynnmae3332]

Same with the weather in Oklahoma! One day itll be beautiful and 70 degrees the next we have snow! No joke happened the other day!

[@Makeup_n_tattoos]

I just wanted the galactic gold palette... ugh I really can’t believe I missed it!!! 😭😢

[@mariahpierson9573]

This head scarf (name?) looks so pretty on you! You seriously are gorgeous and I love your videos sooo much! 🖤 I got the PML rose pallet with some hiccups and makes me sad of this release now! She needs to make way more for each launch!

[@leighbarrett6797]

I ordered the mini palettes the duo set on the 13th no issues but by Monday 23rd I still hadn’t had a shipping confirmation I contacted her on Instagram and she said would look into it. I got an email later that evening with shipping info. My palettes arrived yesterday. The decadence was one that was missing from collection, I was determined to get it. 8am est is 1pm here in UK. I set alarms on phone like you. I didn’t get my email till just after 1pm. Ordered no problem. But then last night I had a phone call from DHL saying I needed to pay custom charges (I’ve never had to pay customs on orders from her and have ordered many, many times). I contacted her again on Instagram and she is again looking into it for me. So not entirely sure what’s happening lately as it’s been a bit hit and miss service wise. Beautiful looks by the way, love the scarf xx

[@socialite8218]

I love the scarf Mel!

[@svetlana7e]

Great review. I passed all the collection due to colors repeats and just was not into it, but I can see why people are upset that it was sold out so fast. There is a lot of indie companies that can actually match PM quality, like Looxie, Adept, Kaleidos Makeup or Clionadh and these companies have much more variety of shades and good customer service.

[@rosacastillokrewson8048]

I have the Metalmorphsis and Divine Rose. I would have liked to have the Decadence in the Star Wars packaging, but I just couldn't afford to get a 2nd expensive palette so close to Christmas. However, sounds like the launch was mayhem so I'm glad I didn't bother.

[@anniefranks6881]

Hi love, hope you feel better soon! Crazy weather you have but even crazier up here in Pennsylvania we’re having the same kind of weather! I’ve had the flu which triggered my asthma into full blown bronchitis for 3 weeks & now I’m down & out w/ ‘walking pneumonia’ (I’m not walking 😪🤒)! Then Mother Pat & her shenanigans re Decadence on Thursday! Although she/staff took my email & address & told me she was going to help me in a DM...I was beyond shocked but an hour later I was ‘updated’ to keep an eye on my email for a undisclosed site I’ll be able to order it from so🤷🏼‍♀️take it for what it’s worth!

[@emmanuellev5126]

I love your first look. The colours are so gorgeous. I've got the dreamy 2. I'm gonna play why this palette. Because pat mcgrath is too expensive for me. Have a nice week-end

[@deboraho6779]

Mel, I absolutely agree!!! Something has been amiss at McGrath these days. These limited editions have been crazy. Just go onto eBay and see how ridiculous people are selling multiple stacks of these palettes! There should be something set up for her VIP’S and first chance purchased. People should only be allowed so many per purchase. In all honesty, why keep creating such a frenzy with these releases? The only ones who are really making 💸💸💸💸on these, are the ones scamming and selling the palettes twice and triple the price that they were being sold onto eBay . I agree there shouldn’t have been repeated shades. Why not just have taken the two palettes and create one Star Wars Mothership and make it plentiful, so no one had to rush! Stop these drips and drops of limited editions/exclusives palettes, like Selfridges and the palette coming for Chinese New Year. Dearest Mother Pat, really stop pissing your fan base off. McGrath will lose in the end. These products are phenomenal. But, does Pat McGrath really want it coming down to folks just plain aggravated? And other just sucking the joy out of these releases by over purchasing and reselling onto eBay to those who missed out? 🤷🏼‍♀️That would be most unfortunate & quite preventable! Love you Mel! 💗Your eye looks are yet again STUNNING! 💫💫💫💗💗💗💐💐💐

[@ThePamelaJordan]

Hubby presented me with these as Christmas presents. The gold palette was damaged and I was heart broken. Apart from that... I love these with the exception of the repeat shades. I’m a PMG palette hoarder so I would appreciate new shades in every palette.

[@frddcs]

Totally agree, this launch was a mess.. customer service was awful... I bought the red palette and mothership IV ... took forever! Does anyone know if the divine rose palette is coming back????? Please let me know... love both looks.. stunning as always love...prayers to you and your mom always! ❤️❤️❤️🙏🏼🙏🏼🙏🏼❤️❤️❤️💯

[@jyanneskye2535]

Thank you Mel for referencing the close dupes. I love the looks you have created with these palettes but I just don't want to deal with all this unnecessary drama PM. Now I can recreate those looks with my current PM palettes. No need to spend extra money for repeat shades 😬

[@mortypickles]

Okay, first off you are slaying with that scarf and eye look combo! So gorgeous! Second, my Black Friday PMG order took so long to get to me that I couldn’t remember what I had even purchased (lipliner to go with Lisa Eldridge’s Velvet Jazz, which I had wanted to use while I was home for the holidays. It arrived after I returned from my trip. For the amount we pay for these items, shipping like that and all the black shiny packaging crap that’s now all over my house are just not cool 👎🏼

[@keodi1]

I love the look you fid mel! great review! I agree with a collab like this there should not have been repeats.

[@amystanley3434]

Here for the tutorial for my 2020 Mthership Mega- and of course, the love of Mel

[@susanyoungsusiesmakeuptoolcart]

Had to have both of these I agree about the shades repeating for the price they shouldn’t repeat but do love these I saw on her website to sign up for the mothership Limoges edition Star Wars for when it comes back in stock of your still wanting it! Love your looks!😊❤️

[@julianaglumac9804]

My Black Friday lipsticks just got to me in Australia so I am surprised they took so long to get to you in the US. I did get update emails which I was happy about they because at least I knew they were still coming.

[@MakeupwithMariela1]

Loving the new packaging!! The other one was fine but this one seems better thanks for reviewing these beautiful looks 💜

[@CARIBCULTURA]

Thank you for this video and for the comparison clips! I love Pat's shadows, and I see how the repeat shades can be a bit overkill to a collector, but when it comes to the limited edition palettes, I'm honestly thankful that there are repeat shades. As someone who has yet to score any of the Decadence palettes I'm happy I was able to find 6 of the 10 shades in other palettes.

[@jhy8191]

I too was tempted to get the Star Wars Decadence palette, even though I have the original. But I decided against it because a) I didn't need to spend the $ and b) the launch time was way too EARLY! Based on everyone's stories I'm glad I decided to skip it because I would have been so disappointed and exhausted if I woke up super early to try and get it. It sounds like so many people did not get to purchase it. Thanks for the great review.

[@S.Ja.]

Wow ,in purple. Topp! The palette is my wish ;-) have a happy new year.. ( sorry, for my bad english )

[@dr.randic51]

Thank you for a well informed review. I was able to purchase the dark galaxy palate and I find the colors to also be similar to the Coloured Raine Power Palette. The only thing missing is the gold shade.

[@angelawith2as]

The same happened to me! I ordered the pallet released through Instagram and the next day her website and I received a shipping notice for the second order first! I also didn’t get the Decadence pallet. I received the email with code and tried. I am sad about it but nothing I can do now. Your looks are stunning and thank you so much for making this video!! I am also annoyed with the release schedule. I hope it will be better with future releases.

[@aquilaalharthy6376]

I had the same issue with the new release of the decadence pallet.. I kept trying but it did not let me go through.. 😢😢 Un

[@debbiekershner8046]

I got these two pallets because they contain some of my favorite shades. They arrived 13 days after ordering, Christmas Eve day. But I was expecting shipping delays. I ordered all my gifts online this year and every company was promising delivery by Christmas if you ordered by the 19th. I don’t think the shipping companies have the capacity to deliver so many items across the country in such a short period of time.

[@jpaulswan]

No mattes, no problem! - Mel T. haha, I knew you'd have no issues without them. I too am so frustrated by the PMG issues. I didn't get my orders for weeks on end :( I truly think they know that no matter what, people will continue to purchase and purchase. So there's not much motivatiion to change.

[@JasperCatProductions]

Love your scarf, looks absolutely beautiful.

[@maconreid]

Thanks for the Nabla tip. Not having that Odyssey color was my one regret of not getting the "red palette" as you call it.

[@MrAshtonone]

Ritual Rose was released in the UK only as well. (I believe that was the palette). I did not find out about it until after it was sold out on Selfridges.

[@latigresseterritoriale428]

My experience is identical to yours....i am EXTREMELY EXTREMELY UPSET..

[@alleahsasseville]

So many releases by Pat this year!! 😆 and your head scarf...... to die for!! 😍

[@lejo_lipswatches]

YES! I received my MS palette and one of the shadows fell out!!👀👀 At 125$ I was pissed!! I was also upset because I ordered one of the mini palettes and they had to send me a refund because it was out of stock! I emailed them, and received an immediate response 👍🏾However, it took a while to receive a replacement

[@Sonicman415]

Repromotes and warm tones... I’m holding out for a legit cool tone palette. I’m happily on a low buy, enjoying my current palettes so much. Dark Galaxy would be my choice if I were going to purchase one of these. I keep wanting her to put all of the purple/pinks in one palette. The le thing is understandable but not making it available for everyone during the release is super boring. This look is beautiful on you!!!

[@ROXYBROWN1]

Thanks for the video Mel. I too didn’t get decadence - same story as yours unable to add to bag despite being in the site on time. Anyhow, I loved how you duped pat against pat with the red palette. I do own that one, but was wondering if you could do a video duping decadence against other pat palettes? Or do you already have one lol ! Thanks !