iPhone Can't Hear Calls Unless On Speaker? Here's The Fix!

David & David explain how to fix the problem when you can’t hear calls on your iPhone unless you’re on speaker.
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0:00 Intro
0:07 About The Phone App
0:24 Try A Different Device
0:57 Remove Case
1:16 Screen Protectors
1:34 Restart iPhone
2:11 Turn Off Bluetooth
2:37 Clean Out Earpiece
3:04 Clean Out Microphones
3:45 Clean Out Charging Port
4:08 Check Call Audio Routing
4:35 Turn Off Phone Noise Cancellation
5:30 Update Your iPhone
6:27 DFU Restore
7:21 Repair Options
The first thing to try when you can't hear calls on your iPhone unless you're using #speaker is to try making the call through another device, like Bluetooth headphones. Once you've made the call, try transferring it back to your iPhone handset.
If this works, your iPhone probably has a software problem. If it doesn't, try taking your iPhone out of its case and removing your screen protector. Either one of them could be obstructing the microphones on your iPhone. Those microphones work together to cancel noise when you're on a phone call.
Next, try restarting your iPhone. This can fix a minor software on your iPhone. If you still can't hear calls, check to make sure your iPhone isn't paired to a Bluetooth device. It's possible call audio is playing through that device rather than the earpiece on your iPhone.
Lint, gunk, and other debris could be obstructing the earpiece or one of the microphones on your iPhone, so clean them out with an anti-static brush or a brand new toothbrush. It's a good idea to clean out the charging port too, as any build-up could trick your iPhone into thinking that headphones are plugged in.
Two iPhone settings could be causing the problem when you only hear calls when using speakerphone. First, head to Settings → Accessibility → Touch → Call Audio Routing and make Automatic is selected.
If you have an iPhone 12 or older, head to Settings → Accessibility → Audio / Visual and turn off Phone Noise Cancellation. If you have an iPhone 13 or newer, open Control Center while on a call, tap on Mic Mode, and select Voice Isolation.
Another way to fix a potential software problem is to update your iPhone. Since #Phone is a native app, it can only be updated through iOS updates. Head to Settings → General → Software Update to check for a new version of iOS.
The final step to completely rule out a software problem is a DFU (device firmware update) restore. This is the deepest type of iPhone restore. Every line of a code is erased and reloaded, and a fresh version of iOS is installed. Make sure you have a backup before restoring your iPhone!
❗️How to back up your iPhone: • How To Back Up Your iP...
❗️How to put your iPhone in DFU mode: • How To Put An iPhone I...
If you still can't hear calls on your iPhone unless you're using speaker, there could be a hardware problem, especially if you've recently dropped your iPhone or exposed it to liquid.
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#iPhone #Fix

[@renemorales9169]

David & David. Thanks for your service. I wondering about complaints from iPhone, breaking up, not disconnecting the phone call, lately. In my case, I have been working with AT&T for fixing it. So far there was a setting change to do the reception better. Internet improves a lot with a new router… so far so good. I trust these expensive devices. Excellent report on bugs, Thanks 👍

[@wajidghilman4539]

Tried all but still problem persists

[@fastlane09]

You guys are the best! You have fixed my phone so many times😂

[@yvonnesantiago7637]

You help us out a lot. Excellent video.

[@carynlawrence1421]

Thank you so much! This was great advice and it worked for me.

[@user-jf4nb4hh2o]

You guys are awesome! Thank you!

[@gispeter]

Thank you for your help! The problem I’ve been having is that I can hear the caller better when I use the speaker, but the caller cannot hear me much. Thanks again!!

[@user-pu9zr4km8r]

Dear, have you found a solution to this problem? I also suffer from this problem.

[@aroo4177]

Hey you guys just want to say thank you so much. You guys are awesome and Amazing I love the way how you do these tutorials because you guys make it easy to understand and you go step-by-step and you don’t talk fast and you show us on the phone so thank you!! some of us are not tech Savy,

[@tauhkcaj]

This was so helpful. Turns out the screen protector I had on my phone was ruining my audio, and after watching this I realized I needed to take it off and it fixed the issue.

[@shirinejolaine]

Thank you so much! For a period of time, I thought I was losing my hearing. Once I confirmed my hearing was good, the next step was to take my iPhone to Apple for a check up. I am glad I went to google asking about this issue. Your video came up. Now I can once again hear callers on my iPhone.

[@thomasreid4077]

Thx. Was interfering with my hearing aids. Turned off Bluetooth. It fixed it. Thx.

[@bertoabarzua5372]

Don't have an iphone but you guys are different from the other guys. Great video.

[@dn2071]

Thank you so much guys. You fixed my phone . Thank you again

[@tammybarrett8259]

Wow, Screen protector was my problem.. Thank you

[@rajaspreetsinghbajwa7357]

Thanks. I resolve my problem.

[@lindaallebach4285]

Thank you Thank you Thank you 🥰

[@jazjillette]

Thank you it was noise cancellation!

[@washburn9999]

great video as usual butwhy don't you like screen protectors?

[@cjptv3198]

Great video. I had issues with my volume and I did everything that was told in the video and my problem was fixed. Amazing job gentlemen.

[@user-je1yb7nx4h]

thank you very much it was the freaking screen protector!

[@voosle]

You two are the best

[@colintaylorful]

Half way through the video and it WORKED!!! Thank you guys I thought I was going prematurely deaf … the grey I can take the hearing loss. I need my hearing!!! 😂

[@liakr3331]

Thank u so much it was my new screen protector!!!! I was going crazy ever since i changed it

[@TheHadouJHyrule]

Do you have any tutorial videos on calls dropping unexpectedly? I have an iPhone XS running the latest version of iOS.

[@pshiffman55]

OMG, thank you!!!!!! I had tried everything, and then decided to remove my nifty screen protector, and VOILA!!! The volume was so loud, I had to turn it down. You're my hero 😀😘

[@rickyt3961]

thanks! always great 👍🏾 …but i’m not removing my screen protector 😄

[@lalithmailipilli]

This is crazy good. I was really worried about low volume during calls. I thought it was a hardware issue. The 2nd trick did wonders.

[@Sadhanasharma.]

Tysm guys 😭😭

[@rncine]

Great advise. I have a question, why on my iPhone 13 with all updates, if I use any map app, I have to turn off Bluetooth in order to hear person navigating me? Which is not good because turning Bluetooth off, turns off my car speaker!

[@EvaderGuy]

Great video, as always. I’d like to say I’ve become a “power user“ because of your information, but I’m not there yet. The problem I am having is almost exactly the opposite of this video. Incoming calls, seemingly random numbers, go directly to voicemail. Text and voicemail seem to work fine but my phone doesn’t even register the call as coming in. No record of it in recent or missed calls. I called Apple and they are aware of the problem but I thought you guys might possibly have an answer that they’re geniuses back there at Apple have not figured out yet or at the very least you could make this problem more widely known so that Apple might actually do something about it. thanks again, I’ve been a subscriber for sometime now, and your videos have proven invaluable to me. I’m big on security, so I really appreciate that aspect of your instruction.

[@mam564]

I turned off blue tooth and now, for the very first time, I can hear, without fumbling to put my phone on speaker! Thank you!

[@christa7152]

Please recommend the iPhone 12 or over setting option the audiovisual please make sure that the people with lower numbered iPhones also do that the A/V thing that you asked us to do worked for me

[@haphartmann3394]

Great video. Fixed my inop vehicle speaker witn a new IPhone 15 promax with just a few easy steps. per your video..I called the selling AT&T store and they said they never geard of this problem. Said to wait and at&t will probably come out with an update to fix the problem.Needless to say my csi respnse on them won't be very good. Thanks again. p/s I subscribed to your channel

[@moneybox5733]

What a great video... Thanks guys for all the detail, I don't know if I've fixed it yet but I feel you've given me my best chance 🙃

[@yasmanygamboa2839]

I did everything and didn’t fix my issue. I can’t hear calls at all unless I put it in speaker. I’m annoyed because it’s not the first time that iPhones start acting weird once the launch the new version. 🤔

[@ElizabethNguyen24]

Same. Super perplexed...

[@alraizgunting308]

same problem, but my earpiece microphone don't work too

[@Brandon-cl5mr]

You will need to replace the ear speaker

[@ericsrightboot]

Screen protector removed… no difference. Now no screen protector 🤦‍♂️

[@gdnaveenkumar3695]

😂😂😂

[@LaxCorpSoon]

That's messed up😅

[@barbnd1512]

I hope you are going to do a review of Google passkey. Is it safe, is it worth using? I just am not sure what to do. Thanks

[@miniriver4865]

I love technology, im a bit mature 😂 and i have learned from watching you great guys ❤ thanks ! Btw who is the guy behind you? 😊

[@Sunset553]

I’m still using my 7s but this might help. I’ll see as soon as I have a call to make lol

[@kimazz1]

Thank you, fixed my device. You guys are great!

[@goofyrulez7914]

Is there a way to permanently turn on the speaker phone on an Android (Samsung Galaxy)? I get tired of having to turn it on every time I send or receive a call. I rarely use the "standard" mode and much prefer "speaker" mode. TIA

[@supercopjason]

#5 reboot works but I have to reboot like 5 times a day. Also anytime it’s like this I also get no sound notification’s also not sure it’s connected but a couple of time I get fuse errors in iTunes. Any ideas?

[@umitbattal7354]

What about if it occurred after ripped flex change. It has zero sound on ear and upper speaker. We tried different flexes and speakers no sound.

[@renatamedina1401]

Hello guys! If I proceed with the DFU Restore, will this affect my I-Cloud info? Just want to make sure this will not happen in any way. Thanks!

[@Ed_Gotti]

Bro, no cap, I lightly sucked on the ear piece, pause, while playing this video and it fixed the problem! 😂 🤣 😅

[@veronicadujela6051]

Didn’t work 😢

[@alexm20112012]

My issue is that I bought a refurbish iPhone 10XR and when I make a call I hear the ring to far and can’t hardly hear the other person but wen tsar person called I hear them Should I return iPhone ? Thanks and great video

[@juliejamron2403]

tried everything and no luck, I will just have to use speaker or through my car's bluetooth until I can get the newer model (I have iPhone 11 Pro Max)

[@KawakebAstra]

i’ve same … abysmal low sound .., always volume problems ‘n glitching

[@user-op8qg8is3g]

Same

[@whysprs]

Ive got this issue with an android running android 10 its a zte blade a7

[@michaelanthonytollan]

Thanks for the tips guys ,my problem is when I am on Bluetooth in the car . I am in a conversation and suddenly call er can hear me but I can’t hear caller ??? So irritating , I call again and same problem again using 15pro max new phone ??? I am start regretting already switching from Samsung to iPhone

[@trainerpritch1453]

The screen protector was my problem... I'm shocked. I've had that screen protector on since release day of the iPhone 11 Pro Max. Never had any real audio problems until recently and I was blaming it on a software update. I just assumed since it was on there for over 4 years that it couldn't be the problem. My mind is blown.

[@Xaxxa.s]

What about when you get calls from instagram what should you do then?

[@Funsoul8]

Can I ask plz do you guys know why my iPhone 12pro max overheats,?? It happens a lot when I’m uploading a KZbin video and it’s charging..? Ty.🙏

[@carolehanson5229]

When on my email on my iPad & I want to go to a website, it won’t do it ???? What can I do ???? It works fine on my iPhone !!!!

[@erawebt]

yeah but what if you hear only calls

[@itskevinmae]

hi. how about when i am using messenger, the person i am talking with does not hear me. when it’s audio they can hear me but when i open the video that’s the time they can’t hear me. thank you

[@no-name1084]

14 pro max plays notification sound through the same speaker which is being used for phone calls on an active call. Do you know a fix for this?

[@saadbinhashmat9187]

I turned off “noise cancellation” and turned on “hearing aid compatibility” It resumed 20 percent of the ear speaker voice which was died few days ago, never knew why.

[@olatundebasmarc6198]

Pls I did all the point listed out but didn’t work! I use an iPhone XS Max

[@quotesets]

In my phone it is not showing option iPhone only speaker and Bluetooth options are coming

[@trememarie]

Did the DFU Restore work for anyone?

[@jimalcott760]

I have a iPhone 14 pro max, it’s 5 months old. Since I normally just use speaker phone I did not notice there was a problem with the microphone. All calls are normal when using the speaker phone function but if I turn that off and put the phone to my ear the person I’m talking to says that I sound like I’m underwater and they can’t understand me. At first I went to Apple Store and it seemed fixed for a few hours. Then it returned. A few days later I returned to the Apple Store and another tech tried to fix the issue but couldn’t even after wiping the phone and reinstalling to os again…. Apple Care will be sending me a new phone. We’ll see if that works. Please note I also changed cell provider in the middle of dealing with this because the first tech said it may be an issue with them. Changing cell provider did not fix the issue. Update: as of today, Monday, June 12, 2023 Apple Care replaced my phone with a new one. I transferred all settings and apps from original iPhone to the new replacement… the phone now works perfectly. There is now no problem with the microphone audio that call receivers were hearing when the phone is held in the “ up to the ear position “. Therefore this proves to me that it was a hardware problem with the original iPhone…..

[@philosophers-riddle]

Please do one on blurry camera or shaky camera!

[@MidwestFarmToys]

Turn of HDR. That's almost always it.

[@batman2099]

How do I fix my Bluetooth in my phone when it keeps disconnecting my Bluetooth headset use the mic for voice-to-text I have an Android 🤔

[@angiejones968]

My microphones are so packed with gunk that I can’t get it out with anything you suggested. Can I try a needle. I won’t mess anything up will I? FYI. It’s so bad I can only here out of 1 speaker; barely.

[@MurrayAtherton]

My iPhone 13Pro goes onto MUTE when a call goes through. Messes up any concept of hands free! Have to stop the car…get the physical phone and unmute it! Any help??

[@narutouzamaki598]

GUYS HELP ME MY IPAD LIKE WHEN I OPEN AN APP AND THEN GO TO ANOTHER APP LIKE A BIT OF THAT APP FAINTLY APPEARS ON THE OTHER APP OR ON THE HOME OR LOCK SCREEN AND MY IPAD IS VERY LAGGY

[@jaynardparaguya8408]

im always in messenger videocalls & zoom meetings.. is it to charge it while in the zoom meetings or any calls?

[@user-ww8is1gp7u]

I just bought my iphone x new and I've tried restarting and phone cancelation and mute and unmute . I don't want to remove my screenguard I'm scared 😭😭

[@matthewheber8202]

latest is beta 4

[@ReligousFeed]

I think there was water on iPhone. It’s after that the problem started

[@EvaderGuy]

No way what’s up today May 5, 2023. This problem has been going on for about a month and a half. I had an apple 10 hour and recently fired for 14 and the problem persists. Thanks.

[@flipflopsneeded]

Didn’t work third phone I have to send back.

[@Stizyella]

None of this works for me

[@BillRodgers2]

How can I make the volume even louder

[@XianyeePlayz]

Bass booster app or audio booster

[@Natashatriplett_85]

@@XianyeePlayzthat’s super cool to know! I had no idea you could I had no idea you could improve your improve your volume was just an app was just an app!

[@robertrowen2182]

2:45PM Washington State

[@citrused8571]

@@robertrowen21822:45 PM Massachusetts

[@Rubyy0558]

removed my screenprotector and now i have to buy new one, always said it's not related i have tried all of your options and nothing works on my 12pro

[@loveemissary]

Same here 😢 If anything works in the future, please let me know! Thanks

[@Rubyy0558]

@@loveemissary ​​⁠ I went to one of iphone stores and he told me, if it’s from iPhone itself we will fix it for free but if it from your usage we will charge you but we need to erase all your data on iPhone plus removing the screen so we can check the system from inside the phone itself “ actually it’s a long process so I didn’t leave my phone 😂 now I am using the speaker or headphones

[@loveemissary]

@@Rubyy0558 that’s tough🥴 thanks for replying

[@techwithA]

Hi the issue i am facing is when i am on call and phone is not on the speaker phone then the reciever is not able to hear me but when i switch to speaker phone they hear me clear Please help

[@user-pu9zr4km8r]

Dear, did you find a solution to this problem? I also face the same problem.

[@kristenmosley3446]

I can’t hear either way. On speaker or regular. But I can hear videos etc

[@kathadvincula89]

Same

[@adriansuarez1256]

Wait, why did the video stop playing when I restarted my iphone? 😜

[@natureboy10]

my phone has a hissing sound when recording a video, it occurs on 5 secs of the video, anyone who know how i can fix it??

[@dafnievillamor2164]

In my case Iphone 12 not effective huhu

[@user-ng2hd6bi3p]

It's not a hardware or software issue. It's an Apple issue. THEY decide when it's time to replace your phone. I have an 11, and 2 people I know have 12's and we all have the same problem, it's extremely difficult to hear a caller. Mine started a year ago, then the other's phones started about 2 months ago. I've tried everything to fix it, numerous times. It's not the phone, it's Apple deciding that it wants my money for a new phone. Which is why I'm finally going to make the jump to Samsung

[@christa7152]

The fix that they recommended worked with the audiovisual voiceover whatever that was. The phone noise cancellation under audio visual works for me and I have an iPhone 11 Pro Max. They remember they recommended it for people with 12 or over but it worked for my 11 thank you.

[@mrsvirgotiger]

The cult of apple is strong in these two!

[@TheSideboom]

Hi Guy Jim here from Manchester in the UK can you help me please ? I have an Apple iphone 10 XR I'm running IOS 16.6, Now the phone won't allow me to make any international calls ,but it will allow me to make local calls and send texts i can also make internet calls via WhatsApp, Messenger, but everytime i try and make an International call the phone call does not connect and says ''Call Failed'' i have not got a clue whats wrong and as you are the specialists i have come to you for your guidance Please i have tried a few fixes removing the sim and put it back clean in its slot, i have tried turning the phone off leaving for thirty minutes and re-booting it all to nothing.

[@KawakebAstra]

social credit system being tested ..we’re not in control of our phones at all

[@leannekrueger1835]

I had to go back and take off my screen protector! 😂

[@Rubyy0558]

Nothing works I regret for removing my screen protector 😊

[@M.Ronnie]

My earpiece was working with turned on hearing aids only but very low audio and it’s hard to hear people talking while in the public. Is it software issue or hardware issue?somebody help

[@s10imran]

I have same issues.

[@anattuu]

@@s10imranme too Any solutions?

[@s10imran]

@@anattuu Not till now. If you find it, please let me know.

[@LaDyShO26]

To anyone watching and you’ve done all the above but it hasn’t worked. I started deleting videos/pics to get my ph ready to back up but my phone started working again - check how full your storage is

[@user-op8qg8is3g]

It won’t work

[@jaypanchal5638]

What case is that on your iPhone?

[@user-lu4nf7zh4d]

I can hear phone calls on my headphones, Bluetooth headphones, and speaker but cannot hear from my phone...videos play just fine and so does music..I don't understand what the issue is

[@smartmarketing173]

Same. Suddenly started a month ago, can only hear caller on speaker or headphones. Rebooted, etc many times😞

[@lucybunwa5833]

same idk why

[@akikchowdhury1833]

Same for me too... Did you find any solution😢

[@isa-fl6kc]

Umm some iPhone 12s have a manufacture FAULT AND NEED AN APPLE TECH TO FIX.

[@finesse6193]

What if theres no speaker option lol

[@NormaBryant-du5eo]

Not I phone

[@BA-nu9zz]

2 people to explain!

[@barnebychutneyjohnson5563]

I don’t understand how we’re moving the screen protector would make any difference. The speaker that you clean is above where any screen protector would be. This video is such a waste of time and completely unhelpful.

[@justmusti964]

Still didn't work man this iphone 14 sucks

[@KawakebAstra]

11 sucks more .. finished w Apple

[@abbesali]

Doesn't help

[@jonathanbaldwin2195]

Hi guys why don’t you like screen protectors that’s if you don’t bother reading this