Philips LatteGo No Steam Froth Milk FIXED!

Fix the Philips LatteGo coffee machine with no steam-frothed milk and no hot water due to a broken three-way valve in the coffee machine. This video shows you how to replace the three-way valve for the Philips LatteGo Coffee machine.
Disclaimer: Use this Video at Your Own Risk!
Warning :
You may be injured, shocked, or even die during repair work!
You may damage the coffee machine!
Find a certified shop for the repair!
Special Thanks to Eugene Gill for providing the solution and to the Philips LatteGo Owners Facebook Group.
Philips Three-Way Valve Parts link: philips.encomp...
This video applies to:
EP4347/94 Saeco Philips 4300 Series Fully Automatic Espresso Machine
EP3241/54 Saeco Philips 3200 Series Fully Automatic Espresso Machine
EP5447/94 Saeco Philips 5400 Series Fully Automatic Espresso Machine
#lattego
#lattego3200
#lattego4300
#lattego5400

[@paultmiller]

Called the factory, and they said it was because I wasn't descaling the unit enough. The warranty has now expired, and I gave up all hope that I would ever make a cappuccino again until I saw this video. This worked beautifully, just the cost of the solenoid and I'm back in business with cappuccinos. Thanks for this great video.

[@stevenelson4636]

Thank you soooooo much. This was the only help on this problem that I could find anywhere. Thanks to you, I don’t have to throw away my $1000 LatteGo 5400. I'm in Los Angeles. The closest authorized service center that Philips could refer me to is in Seattle.

[@papagagl]

I checked out 2 KZbin videos and changed 2 parts, which in the end, did not require any changing. Do yourselves a favor, and before going the extra step of ordering parts, and opening the machine, simply check the LatteGo frother, is not clogged, and does not allow the steam to pass through. Check the back end which makes contact with the machine, and look at the tiny hole, what may look like an O-ring, is actually milk accumulation, from taking the LatteGo and placing it in the fridge, with milk in it for a later period when needing the next coffee. Of course, for me, this happened after 2 years after this routine. So just do that simple check. Enjoy your Lattees!!!!

[@brianholly8654]

P E R F E C T… got the valve, fixed the machine- one note for anyone doing this valve swap: there is a little Allen head screw in the center of the round grinder hole cover In the bean hopper. Overall this is a 1k$ saving freaking awesome video! Thanks!

[@rockervhit]

what we would do without KZbin and videos like this. Thank you very much - this solved my problem and was so helpful to have the part number, still photos and video. Thank you for your time

[@twintippedweez]

Hugely helpful! After my 4300 produced steamed milk/hot water about 50% of the time(failure was just steam leaking out of the pre-ground chute), I spent time on hold with Philips customer service and it boiled down to their offering to help me find a service center to ship my machine to since it is more than 2 years old. I could google that myself and I don't even know what the cost would be. I didn't want the hassle & just ordered the part mentioned in this video. The whole procedure was well documented here. I took several pictures during disassembly to make sure I could put things back together correctly. I took care to keep my parts and screws organized as I worked. I really liked the marking of one of the two white power cables to ensure you get it right when you put it back together. I have 2 points to share with anyone thinking about taking this on: - I don't know how to remove the top panel without breaking the guide tabs. I spent lots of time pulling and wiggling before finally giving it too much and broke them. This is not really important in the big picture as I was able to reassemble without issue. If you managed to do this correctly, my hat is off to you. - Take care when working with the hose clamps. These little dudes will fly off during reassembly if you don't get it right the first time. I spent 20 minutes on my hand and knees finding one when it jumped off. I think it's important to get them outside the metal ring on the hose and not warped onto it, if that makes sense. I don't know how readily available they are at your local hardware store and I'm glad I didn't have to find out. I imagine you might have leaks when testing without them. Big thanks to the creator! Happily using my machine once again.

[@simsycracker6402]

Spent a similar amount of time looking for a flyaway clip as well. Ended up tieing some dental floss on the end so I didn’t lose them again!

[@MyGuru7]

In order to remove the top cover without breaking these 2 tabs, you simply approach them underneath and unclip with your nail, screwdriver, knife etc. Very easy when you know what to do, however I've had a lot of struggle figuring it out.

[@TheThyNguyen]

thank you so much,it worked om machine as expected.

[@dreamEater99]

Thank you. Works like a charm on my LatteGo 3200. Couple of pointers: 1. The bendy pin should go over the hot water pipe. 2. There are 2 more screws to remove the base on which the part is sitting on. It's much easier if you remove this. 3. The power pins go into a small center hole. Don't try to directly pull it with a pliers, it won't come. Instead use the pliers to press the center, release it from the hole and then pull it up. 4. The white wires go over the small groove located on the plastic base.

[@GlitchBomb]

I'm surprised to see that the coffee are everywhere under that cover, i didn't expected it to look like that at all. Thanks for the guide man, i appreciate it.

[@derekw9973]

Thank you jbskies! Have my machine back up and working in no time. As for the grounds in the machine, it is simply misalignment of the seal for the grounds hopper under the plastic lid. When putting the top back on the machine, look down into the D-shaped hold where ground coffee is added and make sure the seal aligns with the top of the machine. Mine was off so I used a small flathead screwdriver to gently align the seal. Also, before you remove the top, note the alignment of the grinder adjustment.

[@itamardenis]

One suggestion to anyone trying this fix: before disassembling everything, open the top panel, unplug the hose that goes to the milk frother, and blow with your mouth. It worked for me, and I didn't need to replace the solenoid.

[@cturnell]

Awesome video, great walkthrough, saved me about $2000 (price of the machine my wife wanted to get to replace this one). $45 for the part and about 30 minutes start to finish to replace it, I can't say enough good things about your work here. Only hiccup I had was removing the top panel I broke some clips but nothing critical :) Thank you!!!

[@Briggs78]

I can’t thank you enough for this fix! I bought this for my parents two years ago and they used it maybe five times. As expected, it was past the warranty claim. I used your fixed and it’s working perfectly now. You probably saved me $200. Thank you so much! 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻

[@sparksongs-yf7qu]

Like others, had the exact problem. Ordered the part and 3-days later, followed the video and fixed our machine in about 1.5 hours (for me, getting the clips back on were the hardest part...just kept working at it...). Thank you so much for posting this video. Much appreciated!!

[@timmyvee59]

I followed the video but due to my machine's low usage, I suspected the solenoid was stuck rather than defective. I removed the solenoid and pulled the c clip from its side and freed the piston inside. After reinstalling, the unit works perfectly.

[@davidiasmatos]

I did the same thing and it worked for me too

[@user-jm5yg8fj2o]

This procedure worked perfectly for my Philips LatteGo 4300. Same part number too. Thanks for a clear, concise video.

[@CarlosBerlangaA]

Thank you so much! This was such an easy fix after watching this video. Life saver!

[@killerbye1985]

I am buying the 5400 this week and I have saved this video for the future. Thank you

[@PavolPranda]

Thank you, thank you, thank you! You saved us, coffee addicts! Great instructive video clip!

[@lamb237]

Thank you for this video, my 5400 LatteGo had no steam froth milk and no hot water. That did fixed it. I'm an happy coffee drinker again.

[@ChadWicKeD]

Thank you so much JBSkies for this helpful video and for referring me to the correct part. It's great that this video is only 5 minutes long. 45 minutes after removing the 1st screw, I'm drinking lattes from my Lattego 3200 again! I made 2 espressos to clear the last bits of beans in the hopper, and a celebratory Cappucino when it was fixed. Feeling happy and wired now!

[@mrliaoiching]

I was able to fix my coffee machine with your instruction. Thank you very much.

[@user-yp1zj3cl4n]

Thank you so much for your video. The grind adjustment knob came off with the hopper, so no need to pull it up first. Spending $50 for the part and shipping sure beats buying a new machine for $800.

[@dougbagnani7528]

Thanks so much for posting this video. My machine had the same problem. Now it works perfectly.😊

[@dlv0187]

I had this problem and found this video! I ordered the new part and it worked great...for about 6 months. It went bad again so I guess I will try it again. Thanks for the video, it really helped me out.

[@ENGELENHAELEN]

Mij machine had the exact problem, with you're video I could fix the problem and for that, thanks. You make my girlfriend very happy. She can drink Cappuccino again. Thanks

[@jbskies]

Great to hear!

[@elsupremo19]

Thank you so very much for making this video. I bought the part you recommended and followed your instructions and it works perfectly now. Thank you!

[@erniehills8973]

Thanks JBSkies for an excellent fix-it video. I replaced the same valve in my Philips 2200 and it's working again like new. I am most appreciative!

[@Sefier85]

After 3.5 years, it looks like my 3-way valve has also kicked the bucket like everyone else here. Time to order one and try it out. I'll provide an update when my replacement part arrive!

[@KarimcornelisGP]

Did you fix it yet? Very curious

[@Sefier85]

​@@KarimcornelisGPyes actually! Thank you for reminding me! I received the part fairly quickly from the website. The reinstall was quick, like everyone else, maybe a little less than an hour. The old 3 way valve had 3 gaskets (two on the top and one on the bottom), but I could only replace 2 of them (one on top and bottom), the 3rd couldn't fit. Nothing is leaking and all is well! Back to having my Lattes ❤

[@anonymous6237]

Thank you so much! Had this exact problem and now it's working again.

[@simsycracker6402]

Thanks for this video - your information was exactly what I needed. New part received (under warranty) and installed. Machine fixed - thank you so very much!!

[@reeeeeeeeemmmmmmmmmm]

Thanks for this video! Helped a lot. It's not necessary to pull apart the ground adjustment knob; it just pulls out of the mechanism below when taking off the cover, and pulling it apart probably breaks the very fragile hooks keeping it together. It's not normal you have that much ground coffee everywhere inside your machine. You may have to look into replacing the coffee outlet (Saeco part 421941230122) which is pretty fragile and I discovered was broken when opened the machine up to repair the steam problem. I have to say I'm pretty disappointed in the build quality of this machine. In 3 years I've replaced the coffee outlet (421941230122), both solenoids (421945001441 and 421944082931), the pipe that feeds water into the brewer (421945045521), and the fragile plastic piece connecting the boiler to its outlet tube (422224777123). On the upside, it's all available and pretty easily replaceable..

[@MrRaphisan]

The quality is very pour. No wonder there is a amazon subscription option for the froth... But 4 years are also to short...

[@jaroslavmandik2554]

I actually tested the valve first by applying 20 V (from a power tool battery) and it wasn't switching. Then I disassembled the valve, lubricated the solenoid, assembled it again, tested with 20 V and it was switching! So in my case (machine was around 2 years old only) I didn't even need a new valve. It's worth trying before ordering a new valve.

[@VarrasseK]

What type of lubrication did you use?

[@jaroslavmandik2554]

@@VarrasseK Oh just some vaseline for coffee machines, it's actually delivered with the machine to lubricate the espresso mechanism.

[@erwins4119]

I too removed c-clip from solenoid and found it was hung up. I did not lubricate it and machine was quite clean. We’ll see how long it last before it hangs up again in the next round I will lubricate. Thanks for the good pointers!

[@2fernandi]

This is our second K-Classic. We had our first one for many years, so when we had to replace it, we wanted nothing else but this exact kzbin.infoUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf model. We use it for about three people everyday in the morning. The taste and quick brew is one of the reasons we like it so much. There are so many choices of brands of coffee that we would grab what was on sale and test the different brands from there. I would definitely recommend trying different brands of coffee to find the ones you like the most because there are brands that quite frankly taste horrible.

[@rebeccapalmer791]

Thank you so much for this video!! I was able to fix my 3200 and it’s working great now! Pretty easy fix! Thank you again!!

[@erwins4119]

I found solenoid was hung up. Removed c-clip with needle nose pliers and freed up plunger (just popped loose on its own) , cycled few times with my finger and reassembled machine and all is working well again!

[@johnc5074]

Thank you for posting this tutorial. It solved the problem with my Philips machine.

[@danielsacom]

Just fixed my coffee machine thanks to you!!! Exactly like you explained.

[@mzalam]

I do have a similar problem. Thanks for the video. I will attempt it soon once the part arrives.

[@kinkentsta]

Thank you, this is a very good teaching video, thanks for sharing

[@toddjwood]

Thank you! Fixed my 4300 with your help.

[@AndreiCsibi]

It worked like a charm. Thank you so much!

[@GerhardStoltz2014]

Very nice instructions and video. I can plan to fix my machine which makes steam out the side. I had the same problem when the machine was still new and it went away. Now it started making loud steam and boiling noise and frothed steam is weak. Will let you know how my repair goes

[@tomkocur]

Engineered to fail. I bought 4300 with 100 euro discount and then spent what I saved for 5 years of extra warranty, so that's the route I'm gonna choose, but it's nice to find out it's not me doing something wrong (descaling argument would be stupid, I always used Aquaclean and have supersoft water at home). Thank you.

[@davidcandao1]

Great video. Thank you very much!!🙌🙏

[@redboot3872]

Thanks. This was super useful and saved me a couple of hundred bucks.

[@MMstlouis]

Thanks, it fixed my milk frother. Easy job to do.

[@1neothehacker1]

Worked Perfectly! You saved me 500€ 😁😁

[@user-ls1py1yb3w]

Awesome. Saved me a new machine. Thank you.

[@scottderrick1561]

Excellent instructions! Thank you so much!

[@user-bg1zj8kc4f]

Thanks for the video. I have a problem with steaming milk when I drink it warm, not hot.

[@pinhsuancheng5970]

I have very similar issues like this but the interested part is the machine can do the milk steam in the first round and it is totally fine. The second round will have issues like this. That’s why I feel it’s not the 3 way valves issue. Do you know if there is any way to fix this issue? All other things work fine.

[@miguelnavarro3741]

Muchas gracias, solucione mi duda de la valvula solenoide de 24 V, saludos

[@eddy_uk]

Thanks for the video. Do you happen to know if it is good for universal voltage or only for US (110)? Thanks

[@deedeeday7923]

We have a similar issue. The steam comes out fine when the machine starts. But the steam would come out from the top if I make another cappuccino right away. After about 15 minutes rest, the steam works again, and so on. Not sure if it’s the same issue…

[@JulieHorsfall]

Did this fix it? We have an ep2300/10 with the same problem as you..

[@deedeeday7923]

@@JulieHorsfall yes it did fix the problem I described in my comment. But now we have one more problem that I suspect is a separate one. when it froths, there’s popping sound, a little water dripping, and it makes less foams. We have cleaned the lattego attachment a few times to make sure the “tunnel” is clear of blockage. But maybe the lattego attachment has worn out after two years.

[@mtbmies]

Same problem today. Thx for the video

[@ricardodiaz8719]

I have almost the same issue but I can drop hot water but frother sometimes will not work. probably the 3-way valve is damaged.

[@tommyvercetti395]

Thank you so much for creating this video! My steam was coming from the front and getting weaker. It made less foam overtime. It was dripping water also from the sprout where the steam should enter the LatteGo. Could this also be the cause of the valve? Now it stopped working and only generates steam inside the machine.

[@KOLLERbz]

Thank you so much for this video.

[@Delphir]

I have a kinda similar problem. "Steam" is not working, and when I activate it - the steam goes from inside the machine (1:1 like was shown in this video). But on the other hand the "Hot water" works with no issues. Is this still the same valve issue or it may be something else?

[@jbskies]

Yes, this is the same issue.

[@tinelticu]

Thank you very much 🎉🎉

[@kevini1983]

@jbskies Thank you for sharing this detailed video for fixing the milk frother system. I ordered the part; replaced it as per your instructions. It worked fine. However after making 3 to 4 lattes/cappuccinos, the issue has started again. The system has stopped working. Any suggestions? I live in Dubai and it was difficult to get the replacement part. I had to order it from the US and get it delivered here through a relative.

[@eric-rt1jd]

Good job.Thanks a lot 👍

[@pricajmotomato8463]

Hi. the device leaked. we have opened. Heater connection broke. we replaced it and put everything back together. everything was working fine. today the device leaked again. took it apart again. one transparent tube separated. which brings water to the latte go. and when we put it together everything seems normal. like last time. everything back in place. but now the ignition button is not responding. does not receive at all when pressed. and the device does not turn on. we are not masters. The first time maybe we were just lucky with the repair. can you maybe give some advice? thank you very much

[@Profiliss]

Theres a way to fix solenoid aswell, all you got to do is open it from the bottom and clean it up

[@judygonzalez]

Im having the same issue but it’s does froth sometimes 🤷🏻‍♀️ I don’t know if it’s just me not putting in the brew group correctly or what am I doing wrong? It works when it wants?? Or maybe it needs a cleaning? Idk 🤷🏻‍♀️

[@MikeB42_1]

thank you very much. it worked.

[@billoliver1]

Quick question for you. I have the model 3200, close to the same without touch screen. My unit was working fine except for a small leak from somewhere within machine that leaked into dregdrawer. Today for some reason it did coffee grind as normal then all my coffee started pouring directly into dregdrawer and had nothing coming out of coffee spout. Any ideas?

[@rcorybrown6630]

Sounds like a gasket problem- of which there is also another video on KZbin for this- you order the gaskets from Philips as well- good luck

[@shaw590]

What if the steam is comming at the front of the mashine, like in your video at 5:10. p.s. the milk container is clean

[@user-bg1zj8kc4f]

Hello Making cappuccino milk steam is not hot, what is the problem?

[@danlah1303]

So disappointed in this machine. Looks like I have the same problem, although only sporadically. This will be the 2nd major repair to my 3200 after the grinder chute cracked and caused buildup of coffee dust and burned out the motor.

[@danielschenk91]

My 5447 has it sporadically too now… first time it occurred it took hours to fix itself again. Power cycles don’t help. Questioning whether replacing the valve is really the fix we need, or whether it might be something else (eg a moisture problem causing a temporary short circuit).

[@jbskies]

​@@danielschenk91 My machine had the same sporadic problem at the beginning until it completely stopped working later. Just FYI.

[@danielschenk91]

@@jbskies Thanks for the reply. My machine now got into the stage of being able to froth milk once a day, and it stays broken for the rest of the day. I guess I'm gonna order the part.

[@brianstrizheus9457]

The coffee course adjuster broke when pulled off

[@cardude6987]

Anyone know of a cheap place to get the hose clips? Both of mine flew across the room trying to insert into the new valve. Don't want to pay Philips $12 + shipping for two of them.

[@twintippedweez]

I had the same experience. Spent 20 min on my hands & knees but I found them. This is a big pain point & should be pointed out but I wasn't careful enough. Got through it.

[@paulgal9966]

@jbskies thank you for the video but under that 3 way pump it’s connected another similar one ,the one under,can that be the problem ?

[@Crazymommato2]

Hi - I replaced the valve but when I test it drips. Any advice?

[@DanielSalazar-vj2ph]

Same thing here. I don't know if I have to jam the hose in harder or maybe I don't have the clamps on correctly. I have both rubber gaskets on each hose (top and bottom). I hope you figured it out.

[@Crazymommato2]

@@DanielSalazar-vj2ph I did! I had to tighten the clamps. Took a few tries but it works now!

[@samnedev7832]

No froth milk fix

[@aw6697]

Dat zat allemaal vast

[@syneman1]

For me,Philips coffee makers are not very good. I had one for two years and it started having water leaks from the bottom. I stupidly bought a second one and two years later the same problem and now the milk froth maker stopped. I will never buy this brand again. Buy only with an extended warranty or plan to be a repair man. What to buy next is the big question.

[@seemipakistan]

My go latte only spouts steam from the front but not milk? Does it have the same problem?

[@jbskies]

No. the milk container installation issue.

[@alexataman4114]

Where did you order part?

[@pricajmotomato8463]

​@@jbskiesHi. the device leaked. we have opened. Heater connection broke. we replaced it and put everything back together. everything was working fine. today the device leaked again. took it apart again. one transparent tube separated. which brings water to the latte go. and when we put it together everything seems normal. like last time. everything back in place. but now the ignition button is not responding. does not receive at all when pressed. and the device does not turn on. we are not masters. The first time maybe we were just lucky with the repair. can you maybe give some advice? thank you very much

[@jean-francoisrambeau4594]

Merci. Très bonne vidéo simple et facile à comprendre. Pour les machines européennes en 230 VAC, la valve 3 voies a pour référence #: 421945001441 (PLAST.3W.EV V395VN20PA02). Voir la documentation technique et vue éclatée Philips EP LATTEGO SERIES Exp.E74250 Rev.02 02/01/20 pour ma machine EP3246/70. Thank you very much. Very good, simple and easy to understand video. For European 230 VAC machines, the 3-way valve is reference #: 421945001441 (PLAST.3W.EV V395VN20PA02). See technical documentation and exploded view Philips EP LATTEGO SERIES Exp.E74250 Rev.02 02/01/20 for my machine EP3246/70.

[@thomasbayens3284]

Looks like the part listed in the video (421945004511) is no longer available, and was replaced by 421945024531

[@VarrasseK]

Probably a new version with more planned obsolescence built-in...😅

[@BenjaminShaw-o7p]

Called Phillips, and they guided me through some troubleshooting steps, to no avail. The warranty had expired, and I would have had to ship the coffee maker, at my expense, over 200 miles to the nearest certified repair shop - where they would have started the troubleshooting again. I had given up, until I found this video! Ordered the part (the number had changed, just as you said) followed along with the video, put it back together, and voila! Cappuccino again! Thanks for the helpful video!