Philips Sonicare 9900 Prestige Review

[@a11aaa11a]

I'm actually very glad they didn't include the cable attached: no frayed cables that require full replacement of the case, and I can use my USB-C to C cable instead of a USB-A one. It might have been nice to have a compartment for a cable though. My biggest gripe is that it only has storage for 1 head.

[@uranium5694]

Sonicare releases the DiamondClean Smart and Oral b releases the Genius X to battle Sonicare. Then Oral b releases the io and Sonicare releases the Prestige 9900 to battle Oral b. It's like I'm watching a battle between Intel and AMD regarding CPUs or a battle between Apple and Samsung regarding Smartphones.

[@ElectricTeeth]

Very true.

[@retiredpianokid6792]

this toothbrush is absolutely fantastic, the best one I have ever had

[@greenerick]

Good brush but the Oral-B iO 10 or 9 is a better brush for cleaning 🤔 the tooth

[@johnbm70n.98]

Yesterday on android app, updated firmware to 113.4. It can come back to the area dont clean enough. Prestige is the best toothbrush I try so far, feel cleaner than oralb l used more than 10 years. It worth the money. My saliva is clean smell until the next brushed time. The new firmware, you can brush some area that is not clean enough, thake mre time than the normal but it isso good very satisfied.

[@Overflow066]

The USB-C charging may just be the best feature. So much better than micro and a million times better than a proprietary connector, oral-b. 11:25 this is an pro. It is just easier to carry 1 C to C cable to charge your various usb-c devices in a day from a usb c power brick. Usb A is just something too outdated for such an premium product.

[@stevesylin]

Does it work with USB C to C? Or just USB A to C?

[@Overflow066]

@@stevesylin don’t own this product and probably never will as my Oral-B cheap smart one is good enough. I just like to see the developments. In theory there should be no reason why one of those two shouldn’t work it is just an standard usb protocol.

[@kennethmackellar2032]

Great video John, really like the level of insight you provide on the product and regarding the USB-C cable storage...lets face it, most of us charge our mobile phones off one, Apple joining the USB-C party this September as well, so cable availability/ storage shouldn't really be an issue. Based on your recommendations, I'm ordering this brush in the blue and looking forward to playing around with the App whilst getting my 'Hollywood' smile!😁

[@shgazda]

Philips HX9992/12 Sonicare Prestige is the one that is available in my country, will receive it tmrw, ty for the review !! I have the second teeth only once :D

[@GuessWild]

Thanks a lot for informative review. All clear and good point on saying that the most important is not the toothbrush, but how you brush your teeth.

[@riskinhos]

the bluetooth thing actually saved my teeth. I love it because it tracks things and I don't want to fail. without it I would brush A LOT less often. you say it's a con

[@АнастасияПантелеева-ь7й]

hi, many thanks for your detailed review

[@savetheplanet9076]

thank you for this very informative video. Helped me a lot with my buying decision!

[@bradsplaining]

I wonder why they don’t just use white brush heads for all three new models. The black on blue looks like it’s mis-matched to me. Especially with a frosted glass base. I really love the case though.

[@jon4715]

With previous models, I always bought white brush heads to go with the darker handle colors. White brush heads just seem cleaner.

[@blue13x]

It lacks the glass holder of the diamondclean 9700. That made the 9700 special. Don't see why they removed that.

[@someoneelse7724]

Literally just bought this thing on accident over the io because the charging glass looked cool. Guess I didn't notice between tabbing back and forth. So bummed to open the box and see this junky plastic thing that sits over the charger lol

[@nucik]

The information I miss in this review is how many session the toothbrush remembers. I have Oral-B Series 6000 and it holds up to 30 cleaning sessions in the memory. Means to sync up with my phone it's enough to connect the brush every two weeks essentially.

[@ElectricTeeth]

Great question. From memory, I think it is a similar amount of sessions it stores. Although one of the benefits is the brush is supposed to connect seamlessly in the background.

[@nucik]

@@ElectricTeeth hmm that’s something I would really like to see especially on iPhone because I doubt it will connect to my phone on the background.

[@Novaradius]

mine broke in 3 weeks and I took good care of it... Pretty bad quality... but looks great.

[@ElectricTeeth]

What broke on it? Have you spoken to Sonicare?

[@ferdinandhe5239]

i bought the io7 couple days ago and doesn't connect to bluetooth. now I need to return it and just ordered 9900, it's gonna arrive on friday, hope this time I can have an good experiences

[@HenryTheBoilermaker3rdYear]

I have the 9700. It really feels premium when holding it.

[@LisaTao]

Great video. I’m trying to convince myself to get a Sonicare 9900. The biggest selling point is actually the usb-c charging case. The fact that it doesn’t have a usb-a cable built in means that I can just use my existing usb-c cable charging system that I take with me on every trip. My oral-b’s proprietary charger is atrocious on the other hand.

[@771shadowolf]

ehh. i would stress over charging they all have good battery life 💪 invest elsewhere haha

[@uranium5694]

Will the A3 brush heads be available in Europe and they will fit all Sonicare handles? Like for example use the A3 brush head with the Sonicare Protective Clean 4300?

[@ElectricTeeth]

Yes it will be. And yes it will fit other brush handles.

[@uranium5694]

@@ElectricTeeth Thanks a lot!

[@kathleenng924]

Great video!!! I have a question. Due to limited budget, I am hesitating between the diamond classic line and 9300, 9400, 9500. However, only the 9500 has pressure sensor function if Im not wrong. Is it a very crucial function? I have sensitive teeth and tend to press the brush hard at times. Please help.

[@ElectricTeeth]

A pressure sensor is useful, but it is not essential. If you know you brush too hard you just need to adapt your technique. Of course those brushes with a pressure sensor will alert you. If you are on a budget, you may want to consider other brushes. You are looking at premium models that are expensive. There are much more affordable models that offer pressure sensor and other key features. You could look at the Sonicare ProtectiveClean 4100/4300 (subject to your location) or if you want a smart toothbrush on a budget, you might want to consider the Oclean X Pro Elite.

[@jon4715]

The pressure sensor function was useful for the first time or two brushing, but I never encountered it again once I figured out the proper pressure. I'd say it's not necessary, just don't press too hard and develop a bad habit.

[@TomWilson8003]

Excellent video. One has to wonder how the designers forgot to include a place for the USB charging cable in the case. This will be $199 within a year if Philips wants to drive volume and maximize returns.

[@ElectricTeeth]

Thanks for the kind words about the video Tom. It is a shame there isn't space for the cable in the case. They have clearly focused on size being a priority. I suspect also, there is the thought that USB type C cables will be so commonplace there is little need to actually carry on with you?!

[@RanNero]

​@@ElectricTeeth Good thing they manage to get them in different colors.... Your review was all I needed. I just paused at 2:52 and got online to get me two of those beauties, one champagne... for my sunny mornings, and one dark... for the night time.

[@alonkenett6055]

Hey! 1.Can you confirm that I can charge the 9900 with the glass cup charger of the previous models? 2. Is it possible to change modes without the app? Thanks!!

[@ElectricTeeth]

The Prestige works in the charging glass supplied with the DiamondClean Smart. I do believe it will work in the charging glass with some other previous DiamondClean models, but I can't guarantee compatibility/reliability. Yes it is possible to use the brush without the app, but you will be limited on configuring the brush and you won't be able to change brushing modes. You may need/want to connect the brush to configure it and then not use on a daily basis with the app.

[@Albinoni7]

I'm tossing up between this and the Diamond Clean smart, with the Prestige how do you change the different mode settings. I've played with one in the shop but can't seem to find any mode button on it

[@ElectricTeeth]

You have to change the modes from the smartphone app. No way to do it from the brush handle.

[@Albinoni7]

@@ElectricTeeth Ok thanks for that, what I thought. Was looking at one in one of the shops here in Perth, Australia, I am also looking at the Philips Sonicare Diamond Clean Smart, the lady said they have had quite a few returns due to the round buttons falling off.

[@garyzimmerman6367]

Great review both here and the written one. However I do have several issues with this new model. First, the price is just ludicrous...it’s just a toothbrush! Second, I don’t like that the cleaning modes can only be changed from the app. It’s just an extra step and extra time. Currently I have a sensitive gum area that I need to switch between sensitive and standard mode. Third, I really wish sonicare would have taken a step from oral b with their adaptive learning. If you don’t follow their exact brushing sequence, it leaves gaps in the charting. To me that’s dumb. And they don’t even chart the biting surface...even dumber. All the other innovations are great such as one brush head. Although I would like to still see a sensitive one. One question, can you use the older brush heads on the 9900? Thanks for the fantastic and thorough review.

[@ElectricTeeth]

Thanks for the kind words Gary. Yes the price is high. But many top of the line smart toothbrushes now are. The Oral-B iO is pricey too. Do they need to be this expensive? No. I hear you on changing the cleaning modes. I initially thought (before going hands on) that you would be able to change the modes from the handle. It definitely won't be something that everyone agrees on. I can see both sides of the reason behind this. Perhaps a step too far in simplifying the daily use?! In your particular instance might reducing the brushing intensity (controlled from the handle) be an option? As with the charting in the app this is something I noticed. I don't know what the best solution really is. Sonicare's method enforces a repetitive approach to brushing. The lack of recording of biting surfaces is something I have fed back on and they acknowledge this is an area for potential improvement. I believe the brush is able to track it, the software needs configuring so. And yes, the other brush heads will work on the Prestige brush handle. Just be aware you won't get the mode pairing.

[@youarehere0]

Does it understand what part of your mouth you are brushing and track the time you are there for, i.e. front outside, front inside, rear outside, etc.?

[@ElectricTeeth]

You have to follow the pattern set by Sonicare. If you are brushing the upper rear, but the app wants you to brush the lower front, then it won't mark the upper rear as brushed within the app. Presently it only tracks the inside and outside surfaces, so it can tell the difference between these. It doesn't currently track the biting surfaces.

[@adurgh]

Can it be charged from the glass charging cup of the Diamond Clean series?

[@ElectricTeeth]

Yes it can.

[@m.d.chaika]

Good afternoon, the a3 nozzle does not fit back on, do you know what the problem is or how to put it back on correctly?

[@ElectricTeeth]

I don't/ The head should just pull off and push back on.

[@colinsmith7537]

I'm waiting for a Sonicare Toothbrush replacement this will be number 3 of this type reliability never gets mentioned in these reviews because their straight out of the box. But sonicare reliability is that poor it won't be long before their failing straight out of the box. May you have better luck with yours than I am with mine

[@ElectricTeeth]

Hi Colin. Which Sonicare model do you have and what is the fault? We get a lot of feedback from users and of course inevitably some fail. It is hard to put any conclusive numbers around failure rates etc with a lack of information we have. Always keen for extra data points.

[@jhPampoo]

Hello, does Adaptive intensity auto turn on, or we have to turn it on inside app, so without app we can't use this feature?

[@ElectricTeeth]

Great question. I am pretty sure it is turned on by default. So you use the app to turn it off.

[@MrStormy024]

I have an oral B IO 8 and I need to order new brush heads my brush is 3 years old and I am l thinking of replacing it with either the IO 9. Or the prestige. Can someone help me with suggestions? Thank you

[@ElectricTeeth]

Does it still work fine? If so why do you feel the need to replace it? Neither the iO9 or Prestige are going to offer anything radically different or better.

[@Rami-Jarrah]

Can my wife and I use the device and both have separate apps on our phones connected without sacrificing any features auch as AI etc.

[@ElectricTeeth]

No, unfortunately not. It is engineered for 1 user. Yes, technically you can share the handle, but the app/brush isn't configured to separate brushing data between multiple people.

[@TraceyBenfield]

Purchased on your recommendation. Have synced with App. But if I don't open App and brush without Bluetooth does the next time you Bluetooth and Sync does stored data automatically update on App? Cos mine doesn't. I loose my days brushing. Does it only keep data on app when Active? Cheers??m

[@ElectricTeeth]

It should store the data on the brush and sync to the app next time you open it.

[@TraceyBenfield]

Have checked with Philip's and toothbrush head does not have capacity to store data to upload later. It can only track location in mouth in real time using bluetooth and not store. Guess it can only store uses so they can sell you another tb head.

[@Jocheque]

Excellent video, I was looking for information on this toothbrush. Now I am undecided to buy the 9700 or 9900 😂🙄. But I think the best thing is that only 1 head is needed instead of the many others that exist. Consult, to clean the tongue is the only head that includes the 9900, or is another necessary? Greetings.

[@ElectricTeeth]

Hi Jose. Great question. You can happily use just 1 brush head. You can use the A3 brush head to clean the tongue. Or invest in a tongue scraper. As to whether you get the DiamondClean Smart (DCS) 9700 or the Prestige 9900 its a tricky one. Technically I think the 9900 is better. But the 9700 my well be more cost effective. There is little between them, so really pick the one that stands out to you and just make sure you use it correctly.

[@rowan7133]

I have Philips Sonicare DiamondClean HX9353/56 but I'm not sure if it has Bluetooth or not. I can't connect it to the app.

[@ElectricTeeth]

It does not have Bluetooth Rowan.

[@rowan7133]

@@ElectricTeeth Thanks for the answer, but when I bought it came with app information and how to connect it. It has also a wifi sign on the brush what does is mean this?

[@ElectricTeeth]

That is probably a BrushSync enabled head - more info here kzbin.info/www/bejne/ip-mYaOAn7iWpas

[@rowan7133]

@@ElectricTeeth Thank you.

[@rinleeds]

Brilliant video. Does the brush head oscillate? I always thought only round circular heads oscillate where as these lozenge heads only vibrate or sonicate (not sure that's a word, but hope you see what I mean). It looks like the three central brushes perhaps do oscillate. Can you confirm?

[@ElectricTeeth]

Sonicare brush heads/bristles move side to side (back and forth) in a sweeping motion. They don't oscillate.

[@johnbm70n.98]

I just get some idea, in the future the app can be added more than 6 modes. It cannot select mode from the tootbrush.

[@justjojo1666]

Are they going to release other prestige toothbrushes for Phillips Sonicare? Like their other series, should I wait for another release, how long will it be??

[@ElectricTeeth]

It is possible they might in the future. But, I highly doubt they will launch anything soon, the Prestige has only just been released.

[@justjojo1666]

@@ElectricTeeth Yeah. I just don't want to buy it then a better brush comes out. Looking a their other series. It's okay I have both Sonicare and Oral B . I use the IO 9 from Orbal B and I have Diamond Clean from sonicare, thanks for replying so fast!! Wowzers. Can you make more videos about invisalign? Say you finished your weeks but you want your teeth or smile to be greater than it is, ya know.

[@ElectricTeeth]

I really do think it will be some time before any better brush comes out. We would like to do more on Invisalign. I can't say if and when this will be as yet. But, yes little tweaks to your smile after Invisalign would be something we would consider covering. In most instances this is tooth whitening & bonding. I will report on this in a few months time in an update video as I am having this done myself.

[@TT-lw4le]

Nice review. Can you please advise if this toothbrush, and more specifically the A3 brush head, is suitable for receding gums. Thanks.

[@ElectricTeeth]

The A3 brush head has soft bristles so it should be fine to be used on receding gums. You may be best off taking personalised advice from your dentist based on your personal circumstances.

[@TT-lw4le]

@@ElectricTeeth Thanks.

[@eunnice67]

Does anyone have issues with the adaptive intensity? I have mine turned off and set at high intensity, yet every now and again the intensity setting will drop by itself to low.

[@ElectricTeeth]

Does it drop to low without you brushing too hard?

[@eunnice67]

@@ElectricTeeth Yes, it does. I rarely apply hard pressure. It's a bit erratic though. Sometimes it'll be fine for weeks, maybe up to a month, no change in intensity. Then one day the drop will happen midway through brushing and I'm having to change the settings again a few times per week.

[@ElectricTeeth]

Odd. I don't recall anyone else telling me about this issue. The suggestion from Philips is likely to be ensure it has the latest firmware alongside resetting the brush and then see if it continues.

[@aaronpaul06]

Could this charging case also work on a diamond clean model? I just bought a diamond clean and love it, but this case is much nicer and compact.

[@ElectricTeeth]

No, it does not. the size and shapes of the handle are a little different, so the DiamondClean will not fit in the Prestige case.

[@jon4715]

I found the Sonicare 9000 series to perform considerably better than the previous model. My question is, how does the performance of the 9900 compare to the 9700 (without any smart features)?

[@ElectricTeeth]

What makes you feel it performs better Jon? From a cleaning perspective they are comparable. Can't say switching to Prestige is going to result in cleaner and healthier teeth compared to another Sonicare brush.

[@jon4715]

@@ElectricTeeth I had the Diamondclean, then the 9500, then a second Diamondclean. I found the intensity and to be much stronger with the 9500 with each transition, and thus clean better. Surprisingly so.

[@kbuzbee]

Jon, you don’t state whether the case itself contains a battery. I’m assuming it doesn’t. A charging port is a nice option but an internal battery would be significantly better. Yes, I realize there would be yet further increased cost and yes, adding components adds additional points of failure, from an engineering perspective. Even so… I’d never experienced a case with this design until I recently purchased a pair of Bose QC earbuds. They are brilliant. I occasionally plug in their case and each time I return the earbuds to their case they recharge, plugged in or not. Before getting these earbuds I wouldn’t have placed much value on this design unless the device was out in the world, away from a handy electrical outlet. Now, having used it for several months, I love it! As an added benefit, for those who travel extensively, it would effectively double the battery life (or, alternatively, I suppose, allow the brush handle design to be much smaller as it would recharge every time you placed it back in it’s case.) This sort of option was less viable back in the days when rechargeable batteries developed “memory”, but modern day, lithium ion batteries prefer to be kept well charged anyway. Just a thought. Great review!

[@ElectricTeeth]

The case itself does not have a battery in it. So it does not work like your Bose headphones. No toothbrush cases I have come across to date do. I see the appeal for some.

[@mehmetturkcan1775]

Hello.which one do you prefer. Oralb io or sonicare?

[@ElectricTeeth]

As a complete package. Sonicare. Here is a detailed comparison (video coming soon) www.electricteeth.com/oral-b-io-vs-sonicare-9900-prestige/

[@i95smuggler]

😀👍🏾 great review. Thanks

[@Djmode925]

My Prestige was getting only 1 week of usage between charges out of the box for some reason. I wonder if this improves over time. In any case, I'll likely be opening a ticket because I was unable to toggle the brush replacement feature as well. This was the same toggle issue I had with my DiamondClean Smart., but that did give me about 3-4 weeks of battery life. Maybe I just have bad luck?

[@totalabgeneigt]

Same here. Mine doesn‘t get over a week either :/

[@VaughnWTF]

I also don’t get past a week on one charge which is disappointing since most reviews state 3 weeks or more on one charge. Are you both using the toothbrush on high setting and deep clean?

[@sudeshsalian]

@@VaughnWTF I’m facing same problem!! It is set on high and deep clean. I wonder did you manage to fix this ?

[@mytrung]

What is the best brush for smart brushing features for technique?

[@ElectricTeeth]

This is the best 'smart' toothbrush in my opinion. For technique, both Sonicare and Oral-B have tips etc given by their app, but I can't say one is really better than the other as each have their pros and cons. In truth, mastering the correct technique comes down to you holding and moving the brush correctly more than the app.

[@marekkowalski3814]

Hello everyone, What is the minimum and maximum charging time for this Sonicare DiamondClean Prestige electric toothbrush?

[@ElectricTeeth]

Philips suggest a full charge can take up to 16 hours. Exactly how long will depend on what power remains in the battery before you start the charge.

[@marekkowalski3814]

@@ElectricTeeth Hello, How to check the amount of energy left in the battery? Can I check it using the application installed on my phone?

[@ElectricTeeth]

Yes, it does show this in the app.

[@marekkowalski3814]

@@ElectricTeeth Can I set the battery charging speed of this electric toothbrush using the application installed on my phone?

[@ElectricTeeth]

No, it charges at one speed only. The brush has technology built-in so that when it is fully charged, it stops charging to protect it from over-charging.

[@delelillie1]

If I buy it now Philips aren’t just going to release a new one are they?

[@ElectricTeeth]

Can't promise anything, but I would be very surprised if they did launch anything more premium than this for the foreseeable future.

[@delelillie1]

@@ElectricTeeth what a speedy reply, thank you so much! The video is very professional and informative, amazing work.

[@Youdude2]

Is the charging stand also USB-C?

[@ElectricTeeth]

Oddly no. USB cable hardwired into the stand, but it's a USB type A connector at the end of the cable.

[@igenr8]

Great review. It is expensive but I have had great experiences with Phillips standing behind their products so willing to pay extra for that. Question. Will the 9900 charge in the glass cup base from 9300?

[@ElectricTeeth]

Yes Al. It is compatible with the existing DiamondClean Smart charging glass. It is not compatible with the charging glass for the original DiamondClean (non smart variant).

[@ElectricTeeth]

What makes you say this? We have been told by Philips that it does.

[@ElectricTeeth]

Tested in the charging glass provided with the DiamondClean Smart 9700 and it is charging. 👍

[@ElectricTeeth]

Have you bought the right charging glass/stands as there are different ones.

[@igenr8]

9900 charged just fine in a 9300 glass cup

[@Igor_Itkin]

Can two people use it if everyone has his own brush head?

[@ElectricTeeth]

Yes and no. Technically nothing stopping you using it, but no way to separate your data/use profiles so the smart elements of the brush are limited considerably.

[@Igor_Itkin]

@@ElectricTeeth so you mean that the brush is not smart enough to distinguish between the head of my of and my head?

[@ElectricTeeth]

The handle can track and monitor 2 brush heads. What the app can't do is track and log separately the data of 2 people. It would get combined into 1 profile. So it would look like you brushed 4 times a day for example.

[@Igor_Itkin]

@@ElectricTeeth and if everyone would use his own phone?

[@NihonRP]

Can this be use by 2-3 family members with different brush head?

[@ElectricTeeth]

Yes, you can use the brush between multiple people. But, it can't differentiate between different users. So all the app/data is merged into one rending the app/smart tracking virtually useless.

[@NihonRP]

@@ElectricTeeth thanks

[@barood3]

Is better than sonicare diamond smart and OI series 9..... Great review thanks

[@ElectricTeeth]

I will be creating detailed comparisons of the Prestige vs the Oral-B iO and Sonicare DiamondClean Smart (DCS) in the coming weeks. The short answer is yes, I do think the Prestige is better. It is the ‘Ultimate Smart Toothbrush’ available today. But….. All 3 clean the teeth well. If you already own one, it is not worth switching. Defining what is better is not easy and everyone has opinions on what is better and why. The differences between them are relatively small, particularly with the DCS. The A3 brush head included with the Prestige is great, but this can be purchased separately and fitted to the DCS. The 9900 Prestige has some simplification to it and encourages a much better routine/habits. That said, it may well be possible to pick the older DCS up for less money. If the difference was $50 or more, I would opt for the DCS and save the cash. As much as I like the iO, the battery life, and more enforced routine on the Prestige are more appealing. The travel case is also more practical. If you want to know more, just ask.

[@pfm143]

@@ElectricTeeth I am making my first purchase of an electric toothbrush but can't decide between the DCS and the Prestige. I just really like the case of the Prestige. It's smaller and seems better for travel. What are your thoughts regarding this? Also, for someone who has never used an electric toothbrush do you see any advantage to getting the Prestige over the DCS? The cup charging method also seems nice in theory but the newer charging stand just seems more practical. The A3 brush heads are also much cheaper than most others on the website. Any Ideas as to why that is? Your videos have helped so much!

[@ElectricTeeth]

Hi Perry. Simply put for your first electric toothbrush you don't need a brush this capable or expensive. If you want to opt for the very best, then by all means go for it. I would pick the Prestige over the DCS. But, the DCS might be cheaper (depends when & where you buy it) so that can have an impact. If there is a reasonable saving to be had, go with DCS. The Prestige case is smaller, but bear in mind you have to carry the charging cable separately, whereas it is built-in with the DCS. From a cleaning point of view, there is no real advantage to go for the Prestige over the DCS. In fact, even the more entry level ProetectiveClean 4100 cleans as well and that is a fraction of the price. The A3 brush head can be fitted to almost all Sonicare handles. So you can get the benefits of this brush head on almost all Sonicare toothbrushes. It can be fitted to the DCS for example. As for the price o the brush heads, I am not sure. Prices always change so tricky one to answer.

[@pfm143]

@@ElectricTeeth awesome, thank you!!

[@Vahan210]

Are you still using that brush? How has it held up? I'm looking to purchase one but reading reviews on Amazon I'm not sure now. Great video by the way.

[@ElectricTeeth]

I don't use this brush everyday as I am busy testing many others. But, I use it occasionally and it is still working.

[@user-dl1tq]

Hey I have got a question, can the A3 head be used with braces?

[@ElectricTeeth]

Yes, it can.

[@George2647g]

I would have thought that the best electric toothbrush has a round head like the oral b and not simply 'vibrating' head like this one... Doesn't that make a big difference in how well your teeth are cleaned?

[@ElectricTeeth]

It isn't quite as black and white as that. The evidence would suggest round brushes clean better, but more research is needed to say conclusively. Technique, brushing time and frequency all have a part to play. We only recommend this as the best if you want all the features. Our top best overall/value choices have round brush heads. 👍

[@pioneer2321]

Is it better than a io10 oral b.

[@ElectricTeeth]

It depends what is most important to you. But as an overall package, then yes I believe so.

[@Pietro97007]

Has anyone had trouble with the travel case? I’m not sure if I’m putting in the head wrong, but I can’t close the case all the way?

[@ElectricTeeth]

Not had any issues myself. If the head and handle are seated correctly it should close easily.

[@Pietro97007]

@@ElectricTeeth It works without the plastic covering on the head. Do you know if this is the intended way to store the brush head in the travel case? Just seems a bit unusual.

[@ElectricTeeth]

No. Don't use the plastic covering. This is used for production/shipping purposes. It can be used to protect the bristles at other times, but generally best to have them uncovered more, to encourage more airflow around them.

[@rufinoramirez2925]

Which one is a better buy diamond clean 9700 or 9900 prestige

[@ElectricTeeth]

I will be creating detailed comparisons of the Prestige vs Sonicare DiamondClean Smart (DCS) 9700 in the coming weeks. The short answer is yes, I do think the Prestige is better. It is the ‘Ultimate Smart Toothbrush’ available today. But….. Both clean the teeth well. If you already own one, it is not worth switching. Defining what is better is not easy and everyone has opinions on what is better and why. The differences between them are relatively small. The A3 brush head included with the Prestige is great, but this can be purchased separately and fitted to the DCS. The 9900 Prestige has some simplification to it and encourages a much better routine/habits. That said, it may well be possible to pick the older DCS up for less money. If the difference was $50 or more, I would opt for the DCS and save the cash.

[@stanislavnikolov3581]

hello, Thank you for this review! I don't understand it too with the colours I hope they will match the colours - to make a midnight-blue head or black handle or both witch will be best to have both options - so white and pinkish be girls and midnight and black will be boys :) easy and stylish this blue black mix isn't stylish for me!

[@pomidorowazryzem]

i was just about to buy this brush and I've read your remark. now all I can see is this clash of colours, and in a brush for this money you want simple black in black.

[@stevesylin]

Does it work with USB C2C charging?

[@ElectricTeeth]

The charging stand has a USB type A connector on the end of the charging cable. The travel case has a USB type C connector on it and the cable for that is USB type A to USB type c. I see no reason with the travel case why a USB type c to USB type c cable wouldn't work, if you have one.

[@That1randomguy92]

If anyone knows should I get the g3 premium gum care or the a3 premium all in one? Which one is better for your gums? The a3 says 15x better gums and the g3 says 7x

[@ElectricTeeth]

The A3 would be my choice if I were to pick between both. Great all over clean.

[@Death_Saved]

The brush heads always look like a cheap knock off when visually compared to the handle, that cheap glossy plastic look.

[@annalaferla3044]

How can I store the toothbrush in the case?

[@ElectricTeeth]

The head detaches from the handle. The head fits beneath the handle in the case. Is this what you need to know?

[@annalaferla3044]

@@ElectricTeeth It does fit in the case but if I cover the toothbrush and put it in the case the case doesn’t close. Do I have to insert the toothbrush in the case without a cover?

[@ElectricTeeth]

What cover? The small clear cover/cap that goes over the bristles? If so, then yes, you don't put this on the brush head. It is designed to fit in the case without the cover over the bristles.

[@annalaferla3044]

@@ElectricTeeth thanks

[@navyplumberboy8274]

I bought the 45 dollar one. Is the 160 dollar one really better?

[@ElectricTeeth]

You mean you bought a Sonicare toothbrush that cost you $45? I am guessing possibly the ProtectiveClean 4100? A more expensive toothbrush doesn't actually clean the teeth any better. It has extra features and aids that make the experience more enjoyable and can help encourage better habits. But, it doesn't actually clean the teeth any better than a cheaper model.

[@brandongary8234]

400 400 for a toothbrush man I'm getting the diamond clean

[@user-dl1tq]

no, now 300 300

[@Powerman3000]

This one or Oral-B IO9s ?

[@ElectricTeeth]

When considering all features, this brush, the 9900 Prestige is our choice.

[@Powerman3000]

@@ElectricTeethThank you!

[@bellgallardo7116]

What to do if doesn’t vibrate?

[@ElectricTeeth]

Speak to Sonicare to help diagnose the issue and find a solution.

[@MrPvptibia]

You mentioned that there are cheaper toothbrushes that do the same job. Could you name a few??

[@ElectricTeeth]

Check out this video with some recommendations - kzbin.info/www/bejne/n3TUpJuHbdp3bs0

[@yesnotoaster6149]

What toothbrush would you recommend that cleans as good but doesn't ask me to sell my soul to the Devil to get it.

[@ElectricTeeth]

If you are in the UK/EU look at the Oral-B Pro 2 2500. This is our top pick. If you want sonic cleaning action then you should go for the Sonicare ProtectiveClean 4300. If you are in the USA look at the Oral-B Smart 1500. If you want sonic cleaning action then you should go for the Sonicare ProtectiveClean 4100. Any questions, just ask.

[@KParks]

I've been using a diamond clean since 2014 and it's still working with no issues. I'm looking to see what improvements have been made over my older model.

[@Dustyscorner1111]

I used to use an oral-B pro- 2500 and it did amazing, or so I thought, using the *EXACT* same brushing method with a Sonicare, I got soo much gunk 🤢🤮

[@swisstrader]

What’s difference between 9900 and 9700?

[@ElectricTeeth]

We cover the main differences in this video Paulie - kzbin.info/www/bejne/eIuwl4R5p7GAba8

[@SilvioManfredDante]

You would be foolish to pay full price for this. They are going for around £130 brand new on Ebay.

[@victuringan1429]

My money my problem. Fool!

[@7Lukasz7]

Hi Electric Teeth. Could you please test if the new A3 Premium head brush works with Philips Sonicare 9500? I mean it has a chip inside it - Apple blocks non Apple chargers without authentication chip.

[@ElectricTeeth]

Yes it works.

[@7Lukasz7]

@@ElectricTeeth Oh thank you : ) Could you also add a video with measurement comparing the loudness of Sonicare 9500 vs 9900? My 9500 has this unpleasant high pitch when touching the teeth, I would upgrade solely on the lower volume premise.

[@ElectricTeeth]

We won't do a video on that alone. In our testing the Prestige is about 1 decibel quieter. So basically the same sound. Probably not what you want to read. 😕

[@sasha1551]

It’s kind of weird to me how this toothbrush is supposedly not available anywhere else except on Phillips’ website. And this is the only review I could find.

[@ElectricTeeth]

It is only just being launched around the world. Depending on your location will depend on availability.

[@nujtoogchannel]

I tried the electric sonicare toothbrush a few weeks ago and I dislike it because the vibration is terrible. I think Oral-B rotating toothbrush is better.

[@ElectricTeeth]

The vibration is terrible? What do you mean by this? Not good enough at cleaning? Too much vibration?

[@kbuzbee]

@@ElectricTeeth I think I understand what they mean. Until trying the Hydrosonic Pro, all vibrating toothbrushes were very uncomfortable to my mouth. Not pleasant at all.

[@kbuzbee]

@@drinkwater9891 Sorry, no, not paid. Just my experience. Then again, it’s been a couple years since I used that Sonicare. Maybe they’ve improved?

[@madnessmad6971]

Still not a better toothbrush then the “ Oral B io9🤷🏽‍♂️

[@ElectricTeeth]

Why do you think this?

[@madnessmad6971]

The Oral B Io9 has the led screen that provides a display of battery life, cleaning selection, cleaning time,etc… Also, the color illuminated ring that flashes when there is too much pressure applied is within eye sight. Amongst other things, such as the design itself. It is a far better electric toothbrush than the Phillips 9000.

[@someoneelse7724]

Fun fact: incase you're a complete moron like me and spent 20 minutes trying to charge the case while looking for an indicator light it actually charges via pass through and you can't actually charge the case itself like a set of Bluetooth headphones. 🤦

[@anupamapandey5791]

A me amazing product 👍

[@suchartboontid2560]

A toothbrush that will criticize me for brushing incorrectly? No, thank you, I have my parents for that.

[@islamalobeidi313]

Lol, epic comment!

[@LokeshThakur]

really didn't need those repeated closeups

[@BuildaBardi]

It’s a great toothbrush but this shit ain’t worth $400. Luckily I managed to cop a brand new one off eBay for $180. Legit and everything

[@stassji5041]

I hope it can brush away the gold which is on my teeth's. 😂😂😂😂😂😂😂😂🤌🏻

[@Well_Edumacated]

Does Sonicare sell the data to third party partners?

[@ElectricTeeth]

Not that I know of. But, I can't say for sure. This is a question best directed to Philips themselves. I have not experienced any issues that would suggest Philips have passed on my data.

[@adamogilvie6951]

Ridiculous. I bought a phillips sonicare for like $90.00 bucks and it works very well.

[@VelGoesBrrr]

Ridiculous. I bought a manual tooth brush for like $1.00 and it works very well.

[@adamogilvie6951]

@@VelGoesBrrr Lol!

[@VelGoesBrrr]

@@adamogilvie6951 (I meant no mocking btw, just made me lol too ^^). And I bought the prestige, can't compare with any other model since I never had another except for an early Oral-B that was awful at the time (I couldn't stand it because it 'tickled' and made my head vibrate with the brush o_O). But this one is absolutely fantastic and I don't regret buying it! I got it for about 200$ though, not 300 or 400$ which is indeed ridiculous (as most starting prices in tech).

[@equalitypeace1695]

Batten sonicare don't last two years . £300 ridiculous price

[@mattarcher1267]

I can’t floss because my teeth are too tight together

[@ElectricTeeth]

What products have you tried Matt? It is quite rare for teeth to be so tight a floss won't fit between them. You can use a water flosser if you do have this problem as this doesn't rely on the physical act of getting an object between the teeth.

[@stassji5041]

#Prestige

[@eden20111]

2 TIMES A DAY!? TF IS WRONG WITH YOU

[@xikefocus]

Go easy on the clips with your mouth, it's gross! I know you review toothbrushes, but keeps show you teeth and mouth while brushing, huh !

[@kbuzbee]

xikefocus - I had a similar thought 😂 And to me, the example with a manual brush is incorrect. I’ve been taught “small circles” not back and forth like that.

[@jasonjust-jason9489]

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