Phone Interview with a Recruiter

[@jeffhsipepi]

Hi everyone, we tackle a ton in this video!! Visit the KZbin description for more information.

[@fleur257]

Hi Jeff - Are they now conducting in person interviews or is it limited to online interviews ? If you are away, and have difficulties travelling back ( temporary situation) becaus of vaccine policies etc, can you ask for an online interview ? Thanks much !!!

[@fleur257]

Great info Jeff ! Very grateful for puting all this information out there !

[@aadityagupta250]

I come back to this video every time I have a recruiter interview coming up. Super helpful stuff!

[@jeffhsipepi]

Aaditya, awesome, I like this video too!

[@4everirrelevant409]

Interview in 5 min. Thank you sir wish me luck!

[@jeffhsipepi]

4everirrelevant, I hope it went well!

[@nicks8776]

You are a legend, thank you for spending so much time and effort by making these videos. They have proven to be very helpful so far in my interview process for Google, and I plan on using your tips to navigate my upcoming phone screen.

[@jeffhsipepi]

@nicks8776, thank you so much for the positive feedback! Good luck on your upcoming phone screen!!

[@francescasala6746]

Hi, I really appreciate you taking the time to make those videos and help others including myself to understand what the phone interview is about and how to prepare accordingly.

[@jeffhsipepi]

@francescasala6746, awesome, I am so glad you are finding my content helpful!!

[@AP-fu3bj]

So so so soooooo very helpful - the perfect video, covering everything I was wondering about - I'm having a cathartic release as I write this! You're such a blessing to us all, Jeff. Thank you so much for taking the time to make this, and for the extremely helpful notes in the comment section. You have no idea how much this helps, and I can't stop feeling grateful!! I'm so excited for my call!!

[@jeffhsipepi]

AP, thank you so much for this positive feedback!!

[@Skywalkerbaby09]

OMG this is one of the most helpful videos I’ve found! Thanks so much Jeff for such incredible advice.. that too for free..

[@jeffhsipepi]

@Skywalkerbaby09, awesome, I love all the positive reactions to this video, because it is tricky!

[@duythanhish]

Jeff, the content you’ve pushed out has always been valuable to me. I’ve watched you since you had only a thousand subscribers and up until now I still think you’re underrated. Keep up the good work!

[@jeffhsipepi]

Duy Thanh Nguyen, thank you for continuing to watch my content. It took one full year to hit 1K subs, so to be over 24K feels great, I will keep at it!

[@mabeleain3320]

Your video is really great. Thanks Jeff.

[@jeffhsipepi]

mabeleain3320, awesome, I am so glad you found it helpful!

[@Oz1111]

thank you for adding the questions in the description. it makes it easier to copy and start answering rather than start/stop the video to note it down. recently found your content and i must say, it is fantastic. great job!

[@jeffhsipepi]

Oz, awesome, so glad taking this step was helpful!

[@traciewebb5191]

This was awesome thank you so much for sharing this information!

[@jeffhsipepi]

Tracie, thank you so much for the positive feedback!

[@DeVonAmbitious]

I missed a recruiter's call and saw it on my phone. I thought I scheduled it for Wednesday and thought it was a telemarketer. I was able to reschedule, but I knew the guy thought I was a bad fit. I was super prepared, but that minor mistake messed me up on a potentially high paying job. Good thing I had an interview earlier that day with another company and today's my 2nd interview with them 😁.

[@jeffhsipepi]

@DeVonAmbitious, thanks for sharing your story! Yes, it is really important that we double confirm all interview days and times for any interviews and confirm the number they will be calling us from because nobody picks up unknown numbers anymore. Good luck with the other interviews, you got this, prepare and practice as much as you can!

[@DeVonAmbitious]

@@jeffhsipepi Thanks, I just got off the phone with the one. I think I did fine, but also kinda nervous. 🙏🏾🙏🏾🙏🏾

[@jeffhsipepi]

@@DeVonAmbitious And nerves are 100% okay, if we are not nervous, we don't really want the opportunity! Good luck!

[@canakbay5793]

Thank you Jeff, Im preparing myself for a possible Google interview. This is a great source!

[@jeffhsipepi]

Can Akbay, awesome, good luck!!

[@andriidanylov9453]

Appreciate for advice. Nice review

[@jeffhsipepi]

Andrii, thank you for the positive feedback!

[@mrgaaviles]

this was fantastic. thanks!

[@jeffhsipepi]

Gabriel, thanks for watching!!

[@Liberdara]

This was super helpful! Thank you for taking the time and sharing this knowledge

[@jeffhsipepi]

DL, thanks, I am so glad you found it helpful!

[@colec1494]

So much value in 20 min

[@jeffhsipepi]

@colec1494, thanks for the positive feedback, I am glad you found this video helpful!

[@simranchawla6]

Hi Jeff! This video is incredibly helpful! Thank you so so so much for making this one. Absolutely love it!

[@jeffhsipepi]

Simran, thank you for watching!

[@whachagonnado]

Thank you so much Jeff. This will definitely get me ready for phone interview next week.

[@jeffhsipepi]

Dongwoo Kim, good luck!!

[@plidjeezy2542]

Great video and great video description. Thank you for the information. Great channel!

[@jeffhsipepi]

Plid, thank you so much!

[@yunshuhuang2065]

Hi Jeff, thank you so much for the content. I've watched most of your videos and learned a lot. I kind of used the mindset and logics to answer a GCA question today from my recruiter about the Agency Account Strategist position, which was that "you have 100 clients, but you only have 3 weeks, and you have just achieved 40% of your targets and what are you going to deal with this situation". I answered the question by asking for more clarifications about the priority of the team , is it ROI, or is it how "critical"the project is, or is it the amount of budget etc. and she said I should assume it by myself. And then I said that I would manage this by using excel or Monday at first, and prioritize the list according to the deadline, the urgent of objectives, the risk that we may hold if we delay, the amount of budget or the resources we have etc. And after the interview, when I got the time to ask her questions, I asked are there any gaps or skills needed that I do not have? She said that I should answer this question with details, say what exact actions/tactics that I am going to take instead of introducing the strategies. I was so confused, but I still sent the following content to her later in the follow up email and I hope it helped. Could you please give me some insights? Thank you so much. "For my answer to the first scenario, I think it's necessary to explain more to you: When I have 100 clients, 3 weeks to finish 60% of my achievements, I would still expect 1. to try my best to let all of my clients satisfied 2. to get the work done and try to achieve the business objectives as planned To realize the first goal, I would A. separate my clients into three categories, which include urgent, less urgent, least urgent, instead of important or not, because they are all important (split 10 days to the most urgent group, 6 to the less urgent group and 5 days for the least urgent group) -by using Monday or creating Excel forms to list and organize client information clearly including client's needs, objectives, due dates, budget, etc. -list them in order of highest to lowest priority based on the due dates first, and adjust it according to how "critical" "dangerous" to the team/department, or based on potential ROI or the company's objectives, or based on clients sentiment level in order to avoid losing loyalty -review the list of clients and identify if there are opportunities for them if we extend the timeline B. communicate with clients -the group of least urgent clients: -explain with the situation -provide insightful market insights or business advice and let them know possible opportunities if the timeline has been extended, eg. We are going to meet the next long weekend in the U.S if we extend our timeline to one more week -try to meet the targets, apologize when necessary and discuss what compensations we can offer such as gifts, free subscriptions, etc. -the group of urgent and less urgent clients: -discuss if it's possible to extend the timeline -identify if there is historical data that can be taken as reference such as surveys, records, reports etc. -work with internal teams such as technical team, PR team from the client side to accelerate the speed To realize the second goal, I would A. take extra effort to communicate with the team and supervisor -showing reports, infographics, presentations to emphasize the situation, and discuss with the team and see what to do next -working with other internal teams to identify opportunities to accelerate the progress B. learn from the lesson and avoid it again -summarize why this situation/workload happened -organize the timeline properly before starting the implementation next time

[@jeffhsipepi]

Yunshu, I always want you to get into the details in your solution, but setting the stage with a good framework is also critical. Good luck!

[@fallenangelrulz]

Thanks so much. This is great!

[@jeffhsipepi]

fallenangelrulz, so glad this video helped!

[@sunpark9257]

Hey Jeff, I had a call with TA for the screening. I expected such as screening call but it was more like technical…been heard get back to me by this week but no so far..:( hope to get positive response………

[@jeffhsipepi]

Sun, yes, while at least half these calls are casual, some will have more probing / technical questions to determine role fit, good luck!

[@sunpark9257]

@@jeffhsipepi thanks for the kind reply!! Fortunately I could have an interview with hiring manager (got the feedback on the interview day) and then had two interviews with xfn stakeholders today. Recruiter said will be back with the final decision by next friday…. Will be there additional round…or its the matter of going further to hc or not …? Nervous….😭😭😭

[@Clouyl]

Hi Jeff, thank you so much for all your videos! A question, If I passed the Google HR screening, and the recruiter said she will passed my resumes to a few different hiring managers, what's the chance that I won't get the opportunity to chat with hiring manager? (assume if the hiring manager doesn't like my resume, even though the recruiter thinks I am a good fit)

[@jeffhsipepi]

@yupeilin311, I can't tell you the chances, but it is great to have a supportive Recruiter who can go to bat for you! Good luck!!

[@Clouyl]

@@jeffhsipepi thank you Jeff!! You are the best!

[@swagatasarma4933]

Hi, I wanted to ask how the candidates are expected to respond right after picking up the call? Is it okay to say hello, hi? Should we be formal and start with greeting the interviewer and identifying ourselves with our names? What is an ideal way of starting the discussion?

[@jeffhsipepi]

Swagata, casual professional. Hi, how are you, is totally fine, you do not need to do a formal introduction.

[@vado4003]

This was really helpful, thanks so much for sharing!

[@jeffhsipepi]

Vado, glad this video was helpful!

[@lynda.h6]

Hey Jeff thank you so much for the informative content love from Algeria 🇩🇿❤️

[@jeffhsipepi]

Lynda, thank you!

[@yvonnechen0202]

Hi Jeff, Thank you for much an informative video. I'd like to share my experience with G recruiters in Asia but don't feel comfortable leaving a public comment. Can I message you elsewhere? Thanks.

[@jeffhsipepi]

Yvonne, you can email me at [e-mail]

[@CSneedInc]

Great video, Jeff. So helpful. I do have a question. I am currently in Los Angeles but the ad says 5 locations are available. It doesn't list remote. The closest city would be MTV. I am okay with that. I have visited the MTV campus as a TVC. Am I able to negotiate working remotely? Right now, Google is using the hybrid model but with people getting Covid notifications everyday, I do not feel comfortable being on campus. How can I bring this up? I am new to negotiations. I know colleagues from previous jobs have gone remote as part of their package.

[@jeffhsipepi]

CSneedInc, focus on getting the job first, then worry about location. When they want to hire you, it becomes easier to negotiate working remote.

[@CSneedInc]

@@jeffhsipepi Thanks for this perspective

[@margauxlundeen2483]

do you need to answer these in CFAS or STAR? or just a more normal conversation?

[@jeffhsipepi]

@margauxlundeen2483, most Recruiter Phone Interviews are casual and they are more likely to ask you common questions like tell me about yourself, and why the company. But be ready for anything!

[@cookingsection568]

Jeff should I expect behavioral questions in the initial recruiter call?(non tech)

[@jeffhsipepi]

Cooking Section, it is always possible, be ready for anything!

[@mohibquadri4053]

Superb 🌟 tips ! Sir could u tell how to effectively start & get freelancing clients quickly as a design construction engineer bcoz there is heavy competition in my field so how can i get through this problem & thrive in the uncertain phase of becoming a great freelancer ?

[@jeffhsipepi]

Mohib, thank you for the positive feedback. My best advice for getting clients, regardless of the industry is to produce free content on platforms like KZbin, TikTok, Instagram, etc.

[@mohibquadri4053]

@@jeffhsipepi Thanks man 😊

[@azlinafiza5864]

Hello Jeff. Thank you so much for the video. There is so much information and will help prepare for my screening interview for Policy Solutions Consultant. I've already signed up for your practice questions app, very helpful! I have the screening interview tomorrow and hopefully I'll pass it and be able to do the on-site interviews. If I do pass, I look forward to doing mock interviews with you and the other coaches.

[@jeffhsipepi]

Azlin, I hope your interview went well, good luck!

[@王一飞-y6q]

so so soooooo very helpful! the perfect video

[@jeffhsipepi]

@user-pq7hx9vo3p, I am so glad you found this video helpful! Thanks for watching!

[@eyayo1]

Thank you Jeff. I find your video very informative. I have a screening interview for a Transportation Analyst position coming up soon. Any advice on what to expect with regards to this role?

[@jeffhsipepi]

Emmanuel, yes expect questions around collaboration and you ability to dig into the data, visit our app for practice questions - www.practiceinterviews.com/signup

[@preet7331]

Thank you so much for the information. I have a interview with Google for a role in Recruitment Coordinator. Any recommendations on what type of interview questions to focus on?

[@jeffhsipepi]

Preeti, the RC role is all about organization, prioritization, and strong communication skills. You may also want to watch the ABP role video as those positions have some similarities - kzbin.info/www/bejne/jHXVdZaun62JlaM

[@ste4053]

Hi Jeff, Thanks for the content! You said I could ask the recruiter what would be the process if I am also interested in a different position within Google. Would it still be okay to ask if I am interested in a different position when I am already having the screening interview for a different position?

[@jeffhsipepi]

ste4053, yes, you can always ask. You don't want to put the current opportunity at risk, but you can always ask!

[@blahblahblah1111]

I am not able to open the app link for the job description exercise. Any help?

[@jeffhsipepi]

blahblahblah1111 - The app is no longer available, but I rebuilt a number of free resources on my website available here - www.practiceinterviews.com/free-resources

[@JessKP]

Thanks so much for this video! I have a Hangouts video call with a Google recruiter in a few days for a marketing role - do you have any tips on dress code / attire?

[@jeffhsipepi]

JessKP, never more than Business Casual with Google unless you are going for a Sales role and in that case sometimes candidate will step it up a notch. GOOD LUCK!

[@JessKP]

@@jeffhsipepi Thank you so much! I’ve been watching all your videos to help prep - super helpful! 😀

[@tracy7275]

Hopefully the candidate is able to read the room or vibe - asking 20 questions to a recruiter may not be prudent in all situations

[@jeffhsipepi]

Tracy, 100%!!! It is a lot of questions and they can be prefaced by simply telling the Recruiter, "I like to ask a lot of questions, cut me off any time." And also by checking in while asking and making sure it is okay to proceed. But it is also the Recruiter's job to answer questions and if they reject a candidate for asking too many that would be really sad. Of course, I agree, since we cannot control what they do, we want to make sure we pick up on the verbal, sometimes non-verbal cues to stop asking!

[@georgejetson9801]

HI Jeff. Thank you for the video. My question is, how do you handle it when recruiters message you saying they have a role in x and invite you to call them for a chat? There's no job description or anything else so nothing to work with other than role x. Sometimes I message back asking for a job description and and occasionally they will send it but most of the time, it is either, they will discuss it on the phone or they don't have one yet.

[@jeffhsipepi]

EL F, yes, this can be frustrating. I want you to still connect with them, but continue to set the expectation that you would like to interview for a specific role. You are doing the right things!

[@Bluesky3708]

Hi Jeff! Thanks so so much for making this type of videos, they’ve been very helpful in my job search. I have a question - so I applied to Google for a couple of senior roles. I heard back from a recruiter but for a different position that is not a senior role (so more like an entry level) asking if I’m interested. I’ve been working as a senior for about 5 years so it kind of feels like a demotion. I’m connecting with the recruiter soon. Should I share my concern upfront? I don’t want to miss an opportunity bc it is my dream to work at Google, but at the same time I’m not sure if it would be better to ask her for other available opportunities instead (now and in the future). Appreciate your input on this. Thanks!!

[@jeffhsipepi]

DK, have this honest conversation with your Recruiter, say the exact same thing to them, you don't want to give up the opportunity, but you feel like you are little more Senior than the roles being shared with you, good luck!