Phone Not Connecting to PC, Only Charging | Issue Resolved

If you encounter this problem when connecting your phone to your PC via a USB cable and it doesn't show up on your computer or provide many options on the phone itself, try this solution first before delving into numerous articles and forums on how to fix your phone.
This method is very simple and works in 99% of cases but what appears obvious is often overlooked.
As with any troubleshooting process, always trace the entire circuit. In this case, it's 1) YOUR PHONE → 2) USB CABLE → 3) YOUR PC. Start with the simple steps and then move on to the more complex ones.
The most vulnerable part of this circuit is YOUR CABLE. It can become kinked, broken, or misplaced, leading you to buy a new one. However, not all cables are the same; there are TWO types:
CHARGING CABLE - only used for charging
DATA TRANSFER CABLE - used for data transfer and charging.
Here's the troubleshooting procedure:
Check the type of cable you have. Ensure it's the original cable that came with your phone or an aftermarket data transfer cable.
- Inspect the cable for any damage such as kinks or tears.
- Examine the USB connector on your phone for looseness or dirt.
- Try using a different USB port on the computer.
- This should resolve your problem in 99% of cases.
I hope this video will help you solve this issue.
*Please like, comment, and subscribe for more*
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#PulsarTECH #PhoneNotConnect #Phone

[@PulsarTECH]

* Like, comment, share & subscribe!!! * To support the channel please use SuperThanks to donate!

[@jaybrake5141]

I thought at first "This can't be right" but it turns out you were right. I tried a couple different "Older/dollar store" cables with no connection. Used the official in box cable and worked without problem. Thank you for the vid, well done.

[@PulsarTECH]

Thanks for sharing!! 👍

[@engineeringcanada]

Good to know about the cable issue, will check this next time before trying anything else!

[@PulsarTECH]

Please do, it's such a simple things, but usually forgotten when looking for a solution!

[@genxer74]

Dude! I was banging my head against the wall for HOURS trying to get my PC to see my android phone. My cable was a charge only cable. This is the ONLY video that offered that as a solution... all the others were going on about the USB debugging, etc. smh

[@PulsarTECH]

I'm glad it was helpful. Thanks for your feedback 🙂👍

[@rtroadtimelapse2297]

Wow, thanks for the video. I had this issue as well with an aftermarket cable!

[@PulsarTECH]

Those are the worst! Look for a USB 3.0 or 3.1. It will definitely be a transfer cable not like older USB 2.0.

[@edruttledge342]

Many thanx. This information just saved me from a lot of unnecessary hassle.

[@PulsarTECH]

Great to hear! Thanks for your feedback!

[@vampireteddygram720]

Thanks a lot man, I had no idea there were different types of cables.

[@PulsarTECH]

You're welcome! I'm glad it was helpful for you, thanks for your feedback 🙂

[@abeginnerspov5968]

@PulsarTECH my phone still works, it's an Intex Aqua Music... It's an Android 6.0 smartphone. My "Device Manager" on PC shows errors but doesn't recognise my phone at all. Can you suggest me an option please? Thank you.

[@PulsarTECH]

Hello, yes try to use a different USB port on your PC, because one can be damaged and not working properly. Let me know how it goes!

[@Arakaize]

Totally helped me out!! I was following the advice of so many other video's and this was the problem the whole time. Wrong Cord! Thanks!

[@PulsarTECH]

Absolutely, glad it was helpful to you!

[@unclephil440]

Very, very helpful. Thanks a million

[@PulsarTECH]

Absolutely, glad it was helpful! Thanks very much for your feedback and subscribe for more helpful videos!

[@AjayKGupta-uo7lw]

We have a saying in hindi which loosely translates as "Don't use sword if issue can be resolved using needle". Your video is a "Hence Proved" video. Thanks. I was at my wits end as I needed to download photos from my mom's phone to factory reset it and nothing seemed to work. I used the original cable, and voila, issue was resolved...!!!!

[@PulsarTECH]

Hi Ajay, thanks for your feedback and comment! That's a great saying, absolutely true, thanks for sharing. When troubleshooting you always want to start with the most simple and cheap repair first and then progress to the complicated and more expensive. Many times we oversee the most obvious things like that. Glad it helped you and others! 🙂👍

[@mcschneeman1]

Thank you! I was misled into thinking it was a larger problem, just like ya said, good job

[@PulsarTECH]

I'm glad it has helped you! Thank you very much for your feedback! Indeed, in most cases, it is a cable issue but since it is so obvious and lays right on the surface, it is often missed and forgotten. Appreciate it if you have subscribed to my channel! Cheers!

[@thiccyj2682]

Changed cable, now it works fine, thanks man

[@PulsarTECH]

You're very welcome Oliver, thanks for your feedback! 🙂👍

[@allya8584]

Thanks for the video.

[@PulsarTECH]

You're welcome! Thanks for watching!

[@User-nn4ey]

Hi I just watched this video to get my internet back on my pc, I wanted to use USB tethering and I used my original phones USB port It only charges My phone is Realme c2 I ordered a USB data cable to make sure what to use Will this work?

[@SGKulkarni]

Sir I have taken LG V60 which was not launched in India,this is Japanese version.When I try to connect to LG Bridge it does not recognize the device.So I can not take backup on laptop.Pl suggest me solution. Regards

[@danealhazarul1010]

Thanks bro just exactly like u said and it works when i changed the right cable thanks again bro 😭 wasting my time with all those setting things to make it work but actually dont

[@PulsarTECH]

Hi Daneal, I'm glad it helped you sort out this issue! Please sub to my channel if you haven't yet to help me grow my channel! More helpful and interesting videos are coming! 😀 Thanks!

[@suzannem3923]

You are a life saver for such an easy solution. I tried several methods to no avail and yours worked immediately. Thank you!

[@PulsarTECH]

Glad it worked for you. Thanks for your feedback!

[@jxp2212]

Great tip as always

[@PulsarTECH]

Thanks for watching Rixsu!

[@ivanl184]

You are the besttttt.... I try so many ways........ I watch so many videos...... Nothing happened.....I turn to your trick cable and it works. Thank you....

[@PulsarTECH]

Glad to help

[@marcus5583]

Spent like 30 mins until I found you thanks

[@PulsarTECH]

Hi Marcus, I'm very glad this video could help! Thanks for your comment & feedback. Share it with others that might have the same problem. Hope you have a nice day! 😀

[@Johnny_Bea_Good]

FINALLY a solution that works!

[@PulsarTECH]

Awesome, thank you for your feedback!

[@ehop149]

thank you so much ,this video helps me a lot

[@PulsarTECH]

I'm so glad! Thanks for your feedback.

[@SaadKhan-sg4wh]

Really helped, Thanks!

[@PulsarTECH]

You're welcome Saad!

[@iamQuicklearner]

Very good Info. Thank you.

[@PulsarTECH]

You're welcome!

[@MomolandGirlsGroup]

I have 3year this issue today solved by you thankyou so much.i buyed 2 data cable useless😭😭😭.

[@PulsarTECH]

I'm very glad that it helped you fix this issue with your phone. Appreciate your feedback! I will have more helpful videos publishing soon 😀👍

[@PistonShack]

My phone started charging slow like never before. I guess that only USB cable issue. What you think? Thanks.

[@PulsarTECH]

99% it's your cable. Look for any kinks or tear on the cable. I suggest your get one with a cloth braid outside, it will last longer, and it didn't tangle!

[@Rose789]

What do I do if you had 2 usbs placed in the laptop and it doesn't recognize it

[@thedurrants5600]

Thank you!

[@PulsarTECH]

You're welcome, thanks for your feedback!

[@AKASH-sl3gk]

thank you very much.

[@PulsarTECH]

You're very welcome! Thanks for your feedback!

[@AgoraphobicNews]

Do you have amazon link for that USB?

[@PulsarTECH]

Hi, I have added a link in the description. Hope this helps!

[@breeziebetrams4701]

My Toshiba laptop just disconnect itself when I put a cable. Even when it shows all those USB options on the phone. What could be the problem. Please help

[@PulsarTECH]

Try to restart your phone, maybe it's just a software issue

[@ultron1060]

thanks for saving me from wasting my time on my damaged cable

[@PulsarTECH]

You're welcome, glad it was helpful!

[@ayushmishra9809]

I have done all the settings , change cable but my phone is only charging , but when I connect Another phone with laptop with same cable it works , Please reply , What should I do ? Phone Name Is MI note 5 pro

[@PulsarTECH]

Hi Ayush, have you tried to connect it to another computer?

[@asiangoosefly977]

Thank you bro!

[@PulsarTECH]

You're very welcome, I'm glad it was helpful!

[@Gythis]

2023 and you saved my day. Thank you!

[@PulsarTECH]

Happy to hear that, thanks for your feedback! Stay tuned for more content.

[@Hellender992]

I fucking love you! And I rarely leave a comment

[@majorbriggs8876]

@PulsarTECH I have a Google Pixel 3 I have done all the above, cleaned the USB port yet it only charges and not been detected by my PC this just happened suddenly

[@PulsarTECH]

Hi Major Briggs, there could be a number of reasons why it does not connect. Unfortunately, the tips in this video can't help resolve all of them. If you have tried to connect your phone to a different PC or laptop with a genuine or 100% USB transfer cable and it still doesn't work, try to reset your device to the factory default settings. If still doesn't work it could be a mechanical problem with your phone aka USB port damage or shorted. You would need to take it to the local repair shop and ask them to diagnose it and give your an estimate to repair. Let me know how it goes.

[@majorbriggs8876]

@@PulsarTECH okay I would try that but the major issue now is how do I back up my phone before resetting it as I would loose everything in it

[@PulsarTECH]

@@majorbriggs8876 does your wifi or mobile internet works? You can backup to Google and then restore it later

[@majorbriggs8876]

@@PulsarTECH Yes they do work but I do not know how to go about it

[@PulsarTECH]

@@majorbriggs8876 you just need to go to settings then backup and backup to Google drive. After you reset your phone your can restore data from Google drive. If you have photos and videos, you can also log in to your Google drive on the computer and make sure they are all backed up. Hope this helps!

[@letstalktv2935]

Thanks it really worked

[@PulsarTECH]

Glad it helped

[@GameRushTVLive]

Thank you bro

[@PulsarTECH]

You're welcome! Thanks for the feedback.

[@samerhamod326]

even with a trasnfer cable, my old phone still has the same problem, but my new one doesn't...any help please?

[@PulsarTECH]

Hi Samer, maybe you have a problem with your USB port on the phone. Sometime they burn or get dust, try to clean any dust from the port and try it again. If everything's good, you can try to factory reset your phone because you might have installed some software that causes that to happen. I hope this will help!

[@chuba1]

i've got 2 cables that i have used for data transfer between my phone and pc, neither of them won't work. They do charge just fine. Last time transferred files 1 week ago

[@PulsarTECH]

Try to connect it to another PC or laptop. If it doesn't work, try to factory reset your phone but make sure to copy everything you need first from the phone. Hope this helps. Let me know if you find was the issue was.

[@chuba1]

@@PulsarTECH For some reason in the developer options the USB-debugging was disabled. That was the only reason. And pulsars are interesting :)

[@PulsarTECH]

@@chuba1 great, thanks for the update!

[@goldengoodra2941]

I'm confused as to why the cables I have been using will connect my files to my PC, sometimes, and after a few minutes, stop working.

[@PulsarTECH]

It could be a problem with a USB port on your phone or PC, if there's a short circuit it automatically turns off to prevent damage to the phone or PC. Maybe your charging USB port needs to be replaced. Or maybe your USB cable is broken and it creates a short circuit, try another cable or different USB port on a PC. If it doesn't works, most likely it's a physical problem with a USB port. But of course, there could be a problem with drivers on your PC. Try a different computer to eliminate this cause. Let me know how it goes!

[@someoneidkwho2936]

cable is not the issue. i've been using the same cable for almost a year, and it worked perfectly fine. but one day, it won't detect it. tried using other cables, didn't work.

[@fs0cieety]

Same.

[@enufots4621]

and? Did it turn out to be the cable afterall?

[@someoneidkwho2936]

@@enufots4621 it's not about the cable, but it's about the USB configuration. I changed it from MTP (media transfer protocol) to PTP (picture transfer protocol), then i switched it back to MTP (media transfer protocol) and it worked! (USB CONFIGURATION IS AVAILABLE AT DEVELOPER OPTION)

[@enufots4621]

@@someoneidkwho2936 Hey that's great. Thanks for responding so quickly. I was really curious. My 2 cents - There are videos out there that says 90% it's the MTP/PTP/Developer configuration, then there the others who says 90% it's the USB cable, then there are those who says 90% it's because your screen is locked, and to keep the list short some claims 90% of the time it's the USB device driver on the PC for your phone. My experience: A Samsung S7 edge - 1st everything is work fine initially, but at some point later in time because of frequent software upgrades somehow the MTP/PTP settings automatically changed (in addition, they frequently change where you need to find the settings.Them design engineers are trying to play musical chair with us users) and you had to reconfigure it to the MTP settings like you did. 2nd - at some point in the future you realize when you plug your phone onto the computer...it frequent connects and reconnects (you hear the diff sounds for the connect and disconnect). In addition, you phones icon appears and disappear in sync with the sound in file explorer. Making it almost impossible to transfer any lengthy amount of data (ie. photos & videos) So, you research the Internet and you make sure the screen is not locked, and you make sure to use the USB connectors in the back of the PC instead of those in the front of the PC, etc. You wiggle the USB cable connections on both ends. 3rd - ultimately you buy a new cable and it works! There's a heck of a lot more to this but let me leave you with this thought...I believe they've designed these USB cables with planned obsolescence (pretty much they try to do the same with the phone itself and some people have to buy a new phone with couple years because it was designed so you can change the battery) and I might be needing another USB cable soon because there is some level of intermittent connection and re-connections again and I don't throw my cables around. Also, it makes me think about the design quality of USB connectors.

[@someoneidkwho2936]

@@enufots4621 they should improve the data transfer via cable system to be better in the future 😆 glad to hear that it's fixed!

[@myangel9052]

My computer charges when connected to USB, but does not show any opportunities to share..... Can you tell me some option please ♥️

[@PulsarTECH]

Are you using a genuine cable that came with the product?

[@myangel9052]

@@PulsarTECH yes

[@PulsarTECH]

Is it a new phone? Was it connecting to your computer before?

[@myangel9052]

@@PulsarTECH yes ..my phone androi version 9 huawei Y5 2019

[@PulsarTECH]

When did it stop connecting to the computer?

[@victorgatelljr.5753]

I was going nuts, but I finally realized the phone charger port was corroded. I used the tip of a knife and scraped away some of the corrosion and it fixed it. Go figure

[@zackm4091]

My phone charges in sockets but doesent charge on a laptop its not the cable or the laptop because other phones work its my phone what do I do?? I want transfer a file but won't connect or charge Phone:Samsung Galaxy A20e Cable:Anker Usb-c

[@PulsarTECH]

This seems like a software issue than. I would factory reset the phone and see if it will help. Make sure to copy everything you need before doing that.

[@Martedits]

How to not charge when I connect my phone on my PC with cord?

[@PulsarTECH]

Hi Mart. edits, unfortunately, there's no way to turn off the charging of your phone when connected to a USB on your computer because a USB port is always supplying voltage when the computer is on (and even when it's off but still plugged into the electrical wall socket) and when anything is connected to it, it will receive power whether needed or not. I hope this helps! Let me know if you have any other questions! Please subscribe to support my KZbin channel! Cheers! 👍

[@Martedits]

@@PulsarTECH ohh okay bro thank you

[@ukaryotik]

ok so i used the one that came with my ph and it still did not work wtf

[@PulsarTECH]

Have you tried to connect it to another computer or laptop?

[@kovaipradeep]

I was scratching my head till yesterday why my phone was not connecting to PC. Now I realized i was using CHARGING CABLE!!!

[@PulsarTECH]

Great, glad it was helpful! 👍

[@leenapinto312]

please help I tried many cables still it showing not connected

[@PulsarTECH]

Hi leena, like I said in the video this only one of the possible things that can be wrong and why your phone is not connecting to a PC. But it is very obvious and many times it is neglected. I would try a transfer cable that is 100% working and that you can test on a different device as well. You can try a different USB port on your computer or even try on another computer, maybe it's the issue with the PC itself. Then if it still not working, you can try to restart your phone or even do a full factory reset but keep in mind it will delete all the data on your phone (so be careful). If all this doesn't work then it's probably a hardware issue with PCB or USB port component. Hope it helps! Let me know!

[@leenapinto312]

@@PulsarTECH I tried everything nothing is working

[@PulsarTECH]

@@leenapinto312 when did it stop connecting?

[@PulsarTECH]

@@leenapinto312 I think this must be a problem with the USB connection port on your phone. What kind of phone do you have? If it has a Micro USB type of connection is it non-reversible and it not connected properly it could damage the port for good.

[@PulsarTECH]

@@leenapinto312 You can also try using USB Debugging on your phone if nothing else helps. 😀 For USB Debugging go to Settings > System > About phone > Build number > Tap 7 times on it. Then go to the Settings > System > Developer options > USB debugging. Let me know if this works for you!

[@walterzimmermann915]

Finally, someone who understands the word "SIMPLE"! May the tech gods stay with you and keep you smart.

[@PulsarTECH]

Glad it was helpful!

[@nigelpereira3056]

My phone is only chrging when connected to pc...but wont charge on a wall charger...tried many cables and adaptors.. but its not helping... Please help.

[@PulsarTECH]

Hi Nigel, that's odd, what phone do you have?

[@nigelpereira3056]

Samsung m21 bro... It happened couple of days aftr i updated my phone. To 3.0

[@PulsarTECH]

@@nigelpereira3056 sorry for the delay. Did you try to charge your phone when it's turned off? Let me know!

[@nigelpereira3056]

Yea.. tried this also...but its not helping

[@saeedhaidar1584]

Hey, I have a Samsung A8 and yesterday it was working fine but today it won’t connect to any pc. The usb cable works fine with other devices, I checked for any updates but there is no recent updates for both devices, I use VScode with this phone, so I enabled debugging mode and in usb configuration it is set to MTP(media Transfer Protocol), When I connect different devices it connects normally without any issues but when I connect this phone it only charges and the usb option won't appear. I tried restarting both devices and changing cables, I even formatted the phone but nothing worked. Can anyone help. Thanks.

[@PulsarTECH]

Hi Saeed, by formatting do you mean you reset it to the factory settings?

[@saeedhaidar1584]

@@PulsarTECH after i tried everything and searched for a solution but nothing worked, yes i reset it to factory settings.

[@PulsarTECH]

@@saeedhaidar1584 did you try to connect it to a different computer?

[@saeedhaidar1584]

@@PulsarTECH yes but it didn’t appear while other devices worked fine and by using the same cable too

[@PulsarTECH]

@@saeedhaidar1584 if there were any issues with software, restoring factory settings should fix it. I think it's gotta be a mechanical issue with the port on your phone. Did you drop it or was it charging for a long time?

[@mrcurious7697]

The computer doesn't even recognize my phone it used to connect and do what it should do but after a while it doesn't connect with any device at all

[@PulsarTECH]

Does your usb port works?

[@mrcurious7697]

@@PulsarTECH yep it does I mean the whole concept here is my phone doesn't connect with any device with any cable except for data threatening

[@mrcurious7697]

@@PulsarTECH yep it does I mean the whole concept here is my phone doesn't connect with any device with any cable except for data threatening

[@PulsarTECH]

@@mrcurious7697 try to reset your phone to the factory settings. But before that make a copy of all your files from the phone.

[@loganfidler8612]

i’ve tried so many cables and even apple cables and it still won’t work

[@PulsarTECH]

Hi Logan, maybe you have an actual problem with a USB port. Try on a different PC, different USB port, check if there's anything in the USB port on the phone like debris, dirt.

[@DarkaArtist]

tried 3 cables they dont work even the one that came the the phone

[@PulsarTECH]

Have you tried to connect it to another computer?

[@DarkaArtist]

@@PulsarTECH yes if a find a solution Al let you know

[@George-em2rt]

doesnt work

[@PulsarTECH]

Sorry to hear that George! Also try to use a different USB port on your computer, because one can be damaged or not working properly. And see if there's any dust or dirt in the port on the phone. Let me know how it goes!

[@TECHNOGAMERS197]

I am change three cable but still this problem 🤧🤧🤧

[@TECHNOGAMERS197]

Please reply 💓

[@PulsarTECH]

Hi Techno Gamer, what phone do you have and when did it stop working?

[@TECHNOGAMERS197]

My phone is Qmobile E2 noir when my phone is drop down into water to face this problem

[@PulsarTECH]

@@TECHNOGAMERS197 there could a mechanical damage or water damage to your phone. In this case, you will probably need to replace the USB port on your phone. Is there any visual damage or corrosion in the port??

[@buji07]

but it works for my other phone just not this phone

[@chiomanwosu7518]

What if I tried changing the cable and nothing happened

[@PulsarTECH]

Hi Chioma Nwosu, like I said in the video this only one of the possible things that can be wrong and why your phone is not connecting to a PC. But it is very obvious and many times it is neglected. I would try a transfer cable that is 100% working and that you can test on a different device as well. You can try a different USB port on your computer or even try on another computer, maybe it's the issue with the PC itself. Then if it still not working, you can try to restart your phone or even do a full factory reset but keep in mind it will delete all the data on your phone (so be careful). If all this doesn't work then it's probably a hardware issue with PCB or USB port component. Hope it helps! Let me know!

[@scottymeffz5025]

7:54 to tell us to get a different cable? ugh. No help here

[@milkyway6515]

I have a galaxy :x

[@adeldragon8785]

it didnt work..

[@PulsarTECH]

Hi ad el dragon, what kind of phone do you have and when did it stop working??

[@adeldragon8785]

@@PulsarTECH xiaomi m a2

[@PulsarTECH]

@@adeldragon8785 are you using an original cable or aftermarket?

[@adeldragon8785]

@@PulsarTECH i have 2 originals

[@PulsarTECH]

@@adeldragon8785 are you connecting it to a laptop or PC?

[@flyingglitch]

did not work

[@PulsarTECH]

Sorry to hear that