Jeep Barely Runs...Dealer REFUSES Warranty!!

This 2013 Jeep Wrangler barely runs...only 111k miles on the odometer.
Doesn't take long to determine that it has engine mechanical problems.
Luckily, this issue is covered by a Jeep Extended Engine Warranty!!
OR IS IT??
THINK TOOL PROS:
www.amazon.com/dp/B08XXWHQVJ?...
Enjoy!
Ivan

[@Jpilgrim30]

I’ve seen a lot of this over the last several years and people should be outraged. There is absolutely no reason for them to be denying warranties when it’s the same exact cylinder head that’s being warrantied in other vehicles. They need to get together on a forum and file a class action lawsuit against these crooked manufacturers like Chrysler.

[@PineHollowAutoDiagnostics]

If they only spent a bit of extra time and money on R&D and Quality control, then they wouldn't lose so much money and so many customers over warranty claims! Sad.

[@robertwhite9898]

@@PineHollowAutoDiagnostics yep 🎯 it’s a crime shame a huge company like Chrysler to screw over its customers. I’ll never buy none of there products. After seeing that . AMC use to own Jeep . Until the late 80,s AMC sold out & Chrysler bought them out & kept the Jeep brand.

[@davidmelbourne5480]

I want to thank Ivan for helping all of us pick/avoid our next vehicle! If Jeep took a moment to realise that thousands of us just saw their "thumb", they might respond differently!

[@zachscott2604]

Off the grid, Truth. People all want something for nothing.

[@kevinkirschenheuter1479]

@Off The Grid ....you can get the same experience out of anything with ground clearance and 4x4. Except a toyota wont break down with 140k miles.

[@GP9railfan]

Lesson of the day, don’t take your jeep anywhere besides a CRDJ dealer for repairs, (or warranty repairs may get denied).

[@braddofner]

Have to laugh. You said "thousands" 2 years ago. The video had 211k views! I hope they lost a bunch if business over this.

[@charleshenshaw9099]

Jeep really knows how to screw the customer over. At least he found a dealer that would do the repair at a reasonable price. Great work and I love the content. Thanks for that.

[@Cheepchipsable]

Well this was a broken valve spring, not a faulty valve seal which is what the warranty covered. I feel Ivan glossed over that.

[@2nickles647]

It's not Jeep. It's the company that took it over. At times when companies took over. Customers have lost. If the Jeep is not covered under warranties or extended warranties. That's it. Ivan tried already. Again it's not covered. But the other Jeep dealer didn't cover the warranty. They diagnosis the truck further and found the problem. When I bought my sienna I bought extended warranty.

[@sblagg527]

@@2nickles647 Which company are you referring to? Chrysler, which took over AMC/Jeep, or Fiat, which basically took over Chrsyler?

[@michaelvangundy226]

They couldn't figure out what was wrong with one with about 25,000 miles. They had it back 6 times since I bought it new. Finally I went down to the dealership and read the service manual. After a couple hours I talked to the service manager. I found a bad connection on the tps. He replaced it and I get a letter from Chrysler that said that vehicle is now out of warranty. All repairs will be my responsibility. Never ever will I ever buy one again, ever.

[@JeffDeWitt]

@@michaelvangundy226 Many MANY years ago my Grandfather had a great little 64 Rambler American. The overdrive quit working and the dealer couldn't figure out why. Granddad got hold of a service manual, studied the system, and took the car back to the dealer telling them what part to replace. (The OD relay). That fixed it.

[@jeffreyfwagner]

As an ex-Chrysler employee, I learned that they usually treated the dealers poorly and the dealers then treated the customers poorly. Taking a car in for warranty work could do more harm to the car. It was better to do it myself.

[@froggy0162]

Same experience with a new Alfa Romeo here in Australia. The Fiat Chrysler dealers were hopeless and it was better to sort the issues myself…

[@ChewyToeNails]

Agreed 👍

[@mikefoehr235]

Crazy

[@darrellrichards2265]

Just dump. It. Junk

[@philpatterson7085]

@@darrellrichards2265 Just dump youtube because it's became obvious you can't take it seriously.

[@wackowacko8931]

From an old mechanic to a young one - if you have a obvious low cylinder on cranking, if at all possible pop the valve cover and check for bent/stuck valve, a bent pushrod, a loose rocker arm or a broken spring as long as it doesn't take forever to get it off. Yes it is fine to diagnose it using the computer or other diagnostic tools, but you still need to check the physical parts to identify the real source of the problem. It is too easy to jump to the conclusion that it has a bad head or a blown head gasket and write it off, costing your customer thousands.

[@PineHollowAutoDiagnostics]

"pop off the valve cover"...2 hour job on this engine. Customer paid for 1 hour of diag, so "cylinder head mechanical issue" was the call. Obviously the teardown would reveal the more specific cause of the misfire 🙂

[@joshsteig8951]

I can have that valve cover off in 30 minutes or less

[@PineHollowAutoDiagnostics]

@@joshsteig8951 Very Impressive

[@ReedsAuto]

@@joshsteig8951 Customer still would have to pay the 2 hour book time.

[@PreetSingh-kx6mk]

Well the key thing here is Ivan already verified low compression on one cylinder. That means something is not sealing properly or its out of the correct timing (more likely with adjacent or more than one cylinder misfiring). Working on plenty of these pentastar engines, I can tell you I always see issues with cylinder heads, lifters, roller followers, camshafts and timing components. Half the time the ignition coils on these are suspect. But in this particular case, Removing the plenum to remove the left valve cover just to find out there might not be anything physically broken on that side would put Ivan 1hr into the labor part of the job and would be inconclusive. A leaking valve (most probable cause) is not something you can see really unless you remove the head. Typical diag is 1hr unless authorized for more. Ivan already checked and confirmed cylinder leakage was present with other tools. He diagnosed this the same way any high level Mopar technician would. Quick, accurate, and efficient using modern diagnostic equipment.

[@josephwash109]

Jeep had a great engine known as the 4.0L inline six. Chrysler probably decided to stop using it because American Motors designed it, and it was too reliable, albeit fuel thirsty. Chrysler usually has the habit of messing things up. Discontinuation of this legendary engine was one of their biggest failures, in my opinion.

[@I_Am_Michael]

the reason the engine was dropped because of emission standards starting in 2007. that design of the straight six could not meet exhaust standards and would need to be redeigned. cheaper for chrysler to use the minivan engine.

[@JeffDeWitt]

@@I_Am_Michael Or at least that's the excuse Chrysler gave.

[@ChicanoOne760]

Sign of the times. Lower quality and screw the customer

[@chadhaire1711]

You are full of crap-----4.0 was a old turd--only 180 hp and rotten fuel economy at 15/17 mpg, top speed of 85 mph in Rubicon form......the newer V-6 275 hp and 18/22 mpg, cruise at 85 easy......just because a few V-6 like this had bad parts.....there are plenty of these running 180,000 miles no issues.

[@chadhaire1711]

@@I_Am_Michael The mini van engine was better in every way

[@mikefoehr235]

I had a 13 Tacoma with the 4 litre v6. I can honestly say I drove the Snot out my Tacoma. I did all the required maintenance and even more. That thing never even came close to any problems. When I traded my Taco at 170 000 kms it was still running like the day it was made. JEEP may get you to your off road destination, but Toyota will also get you home.

[@pucmahone3893]

LOL

[@thomasdemooka4341]

I have a 2006 Lexus LX470 with the 4.7, 147k with good care and proper maintenance and it runs, drives and looks like new. Well worth it's initial cost.

[@juiced1073]

Interesting you give all credit to Toyota but not yourself for keeping up on maintenance.

[@samlwackson8696]

Well tbh, 170,000 kms/105,000 isnt much at all. That taco could’ve gone to 300k Miles and been fine (leaving rust out of this) I’m sure. I’ve got an 89 ranger, 2.9 v6 5 speed, bought it 6 hours away never seeing it in person until the day I looked at it, had 134k on it, it’s at 140k now as this was just a few months ago. My point in saying this is that damn near anything will get you home, even a 34 year old ford that’s gotta make it 6 hours, but then… then there’s Chrysler.

[@mikefoehr235]

@Sam L Wackson I traded the Tacoma because it worked hard towing our RV. The Tundra I have now is way better. Towing with a V8 is more relaxed. I would have kept the Tacoma if it wasn't for the towing issue.

[@independentshadow1]

As a former Chrysler tech I can confirm not all vehicles with the 3.6 had warranty extensions for the left cylinder head replacement.

[@the_r0cket_man]

Mine ended up being out of warranty in November on my town and country 87k on it and now I'm replacing the cylinder head next weekend cylinder 4 is miss firing replaced plugs and coil still doing it fuel injector is good just sucks as I legit just bought the van a few weeks ago as is from a dealer when I told them they just looked at me dumb founded will never buy another vehicle from them again

[@garygarrison594]

I work at a chrysler dealer it goes by vin and depends on where the heads come from. That’s why it’s not covered.

[@PineHollowAutoDiagnostics]

Why wouldn't they put that simple info in the warranty document?

[@garygarrison594]

Now that is a question I don’t have the answer to. I’ve had this same conversation about 5-6 times with customers I’ve not been able to answer that one

[@jasonash9121]

I don't want to bash on Jeep, but this whole scenario is the reason I only buy Toyotas.

[@volvo09]

Guess this is why I see jeeps of this vintage rolling around with angry eyelid grilles, big chrome wheels, and flashing rainbow lights... They're just toys unless you put big $$ into them.

[@richardkehrli2400]

Unfortunately all manufacturers are experiencing quality control issues Toyota is off to a bad start with turbo Eastgate issues with the new Tundra

[@Adam-bw4lw]

@@richardkehrli2400 and subscripion based remote start

[@richardkehrli2400]

@@Adam-bw4lw subscription is a joke you are paying for the cost of the features in the price of the vehicle but can't use them unless you pay a fee .bring back base model vehicles and source your own accessories in the aftermarket.

[@gillesthibault429]

One of my best friends is a Mr. Toyota, and I'm Mr. Honda, and both of us only have good things to say!

[@samwiggins5349]

I saw on youtube by (Motor City Mechanic) I think, there is an aluminum after market replacement for oil filter housing

[@walterk1221]

Sadly or not that Dorman item is not applicable to 2011-2013. Motorcity mechanic explains why.

[@phprofYT]

Yes. Dorman. He said it is actually good.

[@glennbrady5326]

20 year tech plus 20 year tech trainer for FCA here. Unlike most channels I am very impressed with your technical procedures! It embarrassing that someone did injectors, plugs and coils when you can hear a dead hole during cranking. I like how you used cranking current to detect #2 cylinder. Nice work!

[@PineHollowAutoDiagnostics]

Thanks Glenn!

[@rovhalgrencparselstedt8343]

Maybe the shop thought it was firing only on the dead hole and not on the other 5 cylinders.

[@willemstreutgers1154]

Those oilfilter housings often crack due to the fact that one think you can use a big wrench. Instead one have to be carefull to HOLD the housing firm when releasing the filtercap gently..

[@PandaMan02]

the caps have too much tension and nowhere to really hold the base from to "gently" release the cap. chrysler failed design attaching a long plastic neck to the oil cooler assembly for the oil filter housing without having something to secure it up top. its a design that is still failing on newer chrysler vehicles.

[@jamesmorrison2464]

It's amazing how Jeep (and others) are able to work the "gummit" since Fed. recall push goes by customer complaints; takes so many complaints; bean counters don't care that different models are same.

[@paulstandaert5709]

A good example is the recall on the GM 3800 engine valve cover gaskets. They recalled seemingly everything except the Buick Park Avenues. Yeah, it's the same engine. Everything's the same in that area. But nope, apparently Park Avenues don't have the problem.

[@blueskiesmobileauto4253]

“Cool jeep what does it have in it? “Oh just a minivan motor with a laundry list of common problems.”

[@smithraymond09029]

Unfortunately most people buy a vehicle based on looks and whey they hear is cool. They end up getting surprised later.

[@kain0m]

Lookong at the repair invoice, it seems Jeep was correct in refusing the extended warranty. That is for a failed valve seat, but in this case the valve spring failed. It didn't need a new head, thus the bulletin didn't apply.

[@PineHollowAutoDiagnostics]

The warranty just said "cylinder leakage" in general...

[@timewa851]

seat. spring. both made of steel. usually. never saw a personal auto of mine lose a valve spring at 111k. unusual situation all around.

[@papagator7007]

Nice work Ivan, wish I had someone like you near me, you are a good person and an asset to the trade. You're a great teacher because you have such enthusiasm for what you do, it keeps me watching and coming back, I've learned so much here. Thank you for taking the time to make these videos and letting us all learn from you.

[@PineHollowAutoDiagnostics]

Thank you for the motivation!

[@joemilton7552]

@@tripac3392 they want to sell you a new car

[@Jo-hannson]

@@PineHollowAutoDiagnostics thank you sir!

[@moihernandez1262]

Lesson learned don’t buy a jeep🤷‍♀️🤷‍♀️🤷‍♀️🤷‍♀️🤷‍♀️ love the video thanks. I saw you using 5w20 but mistakenly said 5w40 but we all humans.

[@bobneuman8124]

Customer got lucky only needing a spring. Most of the time , it ends up being exhaust valve not seating on bank 2. Bank 1 valves are also a problem as well along with the cam lobes rounding out due to bad roller followers on both banks. Had 2017 Charger with a fish bite misfire that barely could be felt on cylinder 5. Used in-cylinder pressure transducer and found uneven compression peaks while cranking to find it. Valve was seating intermittently. Great case study Ivan !

[@Cheepchipsable]

Well the valve seal is what the warranty covered, not broken valve springs. 111k miles on the clock. Ivan didn't actually diagnose that, just a mechanical problem causing a loss of compression.

[@thadmachia9873]

Thank goodness they sent that vehicle to you!

[@ChewyToeNails]

I was a gm/hyundai tech over a decade ago. I was watching this same thing happen with jeep corporation as well as others. I've had so many jeep fans and die hard's rant and rave and brag up a storm about jeep products. I could never really agree with them. Nor would I argue with them (cause what's the point with hard head's..), Nor would I ever EVER own a new vehicle now days. 2000 and later models for me. No warranty to worry about, fix it myself. Have a broken part, replace, break out the welder, 3D print something, fabricate, ducktape, rig up a part from another vehicle, OR throw it away and get another one. I live in a town that is small and every road around here is 25-30mph. It takes ten minutes to get from one end of town to the other with the two lights green. Therefor I do not need some fancy mobile to cruise in luxury. I just need something that has a motor, enclosed, and gets me where I'm going a little faster than walking. Traveling down a highway at 70 average mph, you'd probably want something a little more sturdy, reliable, and cozy. So my advise to those out there not liking how these manufactures, dealers, etc., operate. Stop buying the shitty products they push out there. Let their bottom lines and pockets dry up. Only then will they even begin, to think about being more honorable. Make decisions of home and job accordingly so that you don't become desperate enough to put yourself in these positions where they have you bent over coals. Trust me it is WAY more freeing to know that your vehicle is paid for and you can do whatever you little heart desire with it and to it. I used to own a fancy sports car a long time ago in a big city. I'd park way far away where no one would likely park next to me. I would call in on snow days so I wouldn't chance others crashing into me. Sure we got insurance and warranties etc., but I hardly had time as it was to have to now deal with scheduling repairs, courts, phone calls with dealer and insurances etc. etc.. Now I park where ever I want. Someone hits me, eh. Car stops working, I fix it. Car stops working and is unfixable, I scrap it and move on to another one. No having to go through other's "approvals" of what to do with my stuff that I worked very hard mentally and physically to earn. Short story long... You get what you pay for! It's possible to polish a turd(mythbusters), but ya know what happens when you took a look inside? It's still a turd. I have a car right now that leaks like a sieve. I look at the positives. Just keep adding fresh oil and ya never have to change the oil lol.

[@salutations5749]

Sage advice !! I drove a beater until last year, didnt worry about anything particularly. I bought something new in early 2021, wasnt seeing anything used i felt good about when miles, price, and make/model were considered. I worried about keeping the interior spotless for about a week or 2. But, i found myself parking further away and worrying about carts in the lot. I didnt lock the doors on the beater, now i feel like i gotta lock the doors at the gas station. I did need a reliable runner for a commuter, but i miss the beater for reasons you've described.

[@ChewyToeNails]

@@salutations5749 Yeah I hear ya bud. Been there. Now I run shopping carts into my car just to watch others minds blow as I get in and drive away happy. I had little black sports car long ago. Loved that thing. Trying to keep it gloss glass black was exhausting. never again. My truck now is the color of dirt. I might hose it off once a year. If I ever own a new car off the show room floor, I will be very very researched on it. Trying to convince the wife that a Nissan GTR is a great car. All wheel drive, Four seater, great gas mileage..... lol so far she ain't going for it. The up keep on something like that is insane. Parts and labor for specialists... ugh forget about it. Go find another beater bud, you won't regret it. Save the nice car for special outings. Drive the beater everywhere else.

[@rickn8or]

Stories like this that Ivan is telling have made me resolve to never again put myself in a position that tethers me to a dealer for repairs.

[@graken22]

The Jeep brand took a huge hit as far as quality and performance when Chrysler/Dodge bought them out. I will NOT recommend any Jeep product newer than 1987! WTF happened to AMC???

[@conifergreen2]

@@graken22 I agree. Chrysler ruined Jeeps. The government should have never bailed them out. They were going to go put of business for good reason.

[@HeyBirt]

Bought a used late 90's Toyota pickup with 90,000 on the clock. Had it about 6 months and developed a bad head gasket leak. Found that Toyota had done a recall for bad head gaskets. This was the time frame they switched to non-asbestos head gaskets. I called Toyota and they covered it even though I was not the original owner and the recall had expired. My only cost was getting it towed to the dealer.

[@PineHollowAutoDiagnostics]

AMAZING!

[@juanrodriguez-ry6yt]

@@PineHollowAutoDiagnostics 3.0 bad 3.4 the best

[@mikeholt3545]

Not really I have heard quite a few similar situations.

[@mikeholt3545]

Buddy at work had a 08 Tacoma with 280k on the clock. Long story short new frame,lower control arms,brake and fuel lines all covered. Any other manufacturer would laugh you out the door.

[@HeyBirt]

@@juanrodriguez-ry6yt Other than the head gaskets it was a great engine. Some people thought it was under powered, but for a small truck it was fine. I sold it with 170K on the clock and it was still running great.

[@ScottDLR]

This is the main reason I haven't replaced my Diesel Ram with a new one. Ram is getting a terrible rep for lousy quality and poor support.

[@sweetmatthew662]

They've always been lousy, if it wasn't for the Cummins engine, they probably wouldn't even exist anymore.

[@glennbaz2]

I have a 12' Rubicon unlimited with 75 k for around 8 months. Well taken care of by prior owner. He had all the repair records. I was amazed at all the trips to the shops he had. Since I've had it I've had to replace the power steering pump, seat heat module, hand brake clock spring and a few more. Only put 6k on it. On the other hand I have 06' Nissan Frontier with 110k on it. Have not had to change even a light bulb. That is the truth. One pair of front bake pads, disks are like new. Looks, sounds and drives like new. I like my Jeep but quality is at the other end of the rainbow compared to the Nissan. By the way, I'm a previous Master Porsche/Audi tech and have over 50 year of automotive experience so I'm not shooting from the hip here.

[@frankenstook]

That response from the dealer is par for the course in my experience. On my 2015 RAM 1500, I've experienced 105 days of downtime since June 2019 for warrantied work, and 130 days of total downtime. Most recently, they threw $600 worth of parts at a cabin leak that did not fix the problem. It literally leaked again on me as I drove it off the lot after the 'fix'.

[@sweetmatthew662]

Save all your papers and get a hold of a lemon law lawyer.

[@sblagg527]

Sure glad us taxpayers saved Chrysler with that bailout

[@kens97sto171]

Buy a Toyota next time. I know it's cliche and everybody says it. I can't imagine putting up with that kind of nonsense. No car is perfect Even Toyota's have their issues. But buying a car is like gambling a little bit. You might as well roll the dice in your favor if possible. I'm driving around in a 13-year-old Toyota Prius with 394,000 mi on it. Still rolling on the original hybrid battery, still has all the original suspension components except for the struts themselves one of the shocks was leaking so I replaced them. Engine doesn't leak a drop of oil, it does burn a little bit but not enough to be seriously concerned about. And surprisingly it's actually a pretty easy car to work on. Parts are readily available and not that expensive if you're willing to wrench on the car yourself. I drive for a living so for me the car is only a tool for the job. I don't drive it because I'm some eco warrior. I drive it because the car costs me $0.08 per mile to operate.

[@frankenstook]

@@sweetmatthew662 lemon law in South Carolina only applies to the first year of ownership, and the truck was problem free for just over three years, though I'm now told it's had a water leak the entire time I've owned it.

[@alex4alexn]

@@frankenstook leaking through the windshield or through the condensation hose, i think i have something similar, cheers

[@_RiseAgainst]

I've never heard a recall affecting different trims differently with the exact same motor. The only explanation i can think of is Stelantis or FCA did the absolute minimum to avoid a pending class action lawsuit.

[@Leonard.Darren]

I had a similar experience with a Toyota Tacoma. Recall was for a spiral cable (clock spring) in the steering wheel. My year and VIN were both within the range of the recall but yet my vehicle did NOT qualify. I pressed Toyota for an answer because the situation didn't sit well with me. And after a bunch of back and forth, their answer was that "the year and VIN range in the recall are vehicles that COULD be affected. Using your full VIN, we determined that your vehicle is not affected." How could this be? My thought (no proof) is that they may have had more than one supplier of the part and only one was affected. Is it possible? I suppose. It's the only thought that makes sense because Toyota has been known to use parts from more than one manufacturer. Case in point - my truck, and many other V6 Toyotas, will come from the factory with 3 Denso and 3 NGK spark plugs. No lie.

[@VigilanceTech]

IOW, "divide and conquer"

[@walterk1221]

It's not necessarily the "exact same". The VIN would reveal the bill of materials used in the individual vehicle. No VIN match for the affected/afflicted component equals no extended warranty coverage. Apparently, a bad batch of valve guides not valve springs was the problem. Sorry but not applicable.

[@_RiseAgainst]

@@walterk1221 This time is was a spring and I don't know enough about the design of these engines to know if the spring failure was just another symptom of the same bad design Also a simple google search shows people having left cylinder head problems on the penstar well before 100k and being told "those parts were made right" and those aren't covered by the extended warranty. My point is do you honestly trust the company to make the right call with regards to which specific parts are problematic. I have a recent example. I worked on a 2019 ford ecoboost with a failed purge valve, just out of warranty. Every year prior had a recall on that part. Ford says the 2019s were not covered. I have compared the parts and they are identical minus a quick disconnect being swapped to a more-expensive-to-replace heat shrinked plastic line. Do I trust that Ford retooled and redesigned the part and this was just a freak accident. Hell no.

[@jeremydavis2595]

GM did this as well from a personal experience. My mom's 2009 Malibu kept having the electronic power steering stop working intermittently while driving, which would make the wheel very hard to turn. I did some research and found where there was a recall for this very problem, however I called three different GM dealerships and they all said they would not cover it under that recall because the car was built at a different plant than the recalled ones. I asked if it had the same part, and their answer was yes but even though it was has the exact same part and part number because it was built at a different location they could not honor the recall. How's that for a crock of crap?

[@timlawrence3264]

It’s a great morning when I wake up to one of your new videos, or Wes or Eric O’s. I learn so much from you guys and Ivan I wish I had a neighbor like you. You and your wife seem like some very fine down to earth people.

[@bluegrallis]

I'm glad I found Wes when I did. He grew up right up the road from me, I've known his dad for years, but just found him on youtube 2 years ago. He's fixed my 95 E350 7.3 truck and my 1960 OC46 track loader 😎 Yes, it's good to have a competent mechanic withing driving distance of home!

[@docfischer7291]

Honestly, after having a Journey with a 3.6L I went forward and did the repairs and recalls all myself , like the oil filter cooler, I honestly would not trust having any of the parts changers at the dealerships touch anything more internal than that. I had gotten into discussions about a Challenger that was there for a wrist pin (yup, 3.6L) that decided to take a crap and busted through a piston. After that discussion it confirmed my thoughts . That Pentastar engine is a great design and powerful but the materials they used were all geared to being a throw away unit.

[@longreach207]

Ty Doc.

[@sneaks01]

Great job man!! You always go beyond the call of duty for your customers! I second the “kudos” for that other dealership who went to bat!

[@jrbpit1]

I have a Silverado with a 5.3 LM7. Back in 2010 I got stuck with the dreaded Castech cylinder head failure. Truck had 119k miles on it. GM told me to pound sand. Dealer quoted me $5k to fix. Told them to pound sand!!

[@johnadams3152]

There is a metal filter housing replacement available for that engine and it fixes multiple issues with that filter housing. I don't have the part number for but you can look it up easy enough on the web. My neighbor did his and loves it.

[@n9wox]

I smell the makings of a class action lawsuit.

[@louiscongionti3591]

Pull the valve cover you might have a broken valve spring cause usually when the valve leaks engine will still run but have a misfire . in this case the valve is stuck to far open . I work for Jeep and i have seen broken valve springs cause this . I have replaced many cylinder heads per that TSB but like i said engine will still run. I would pull the valve cover and check cause all you might need is a new spring .

[@itsnotme07]

Wow, that is just sad that FCA won't stand behind their product! Way to "easy" to just tell the customer "Sorry, your VIN isn't covered". Kudos to that dealer who found a less expensive fix.

[@jamiepatterson1214]

If the recall notice only lists the year vehicles covered and not vin numbers covered, how can a dealer say certain vin numbers aren't covered? Sounds like the dealer is making sure they get out of working on recall work. 17:44

[@dwindeyer]

@@jamiepatterson1214 FCA chooses which VINs are covered and that's entered into a database, the dealer and customer service are reading from the same database

[@nickpatoka7096]

Wish all mechanics were thorough like you. Great job !

[@christopherbriden8403]

I complain about working in Florida heat. I just noticed you are working in the snow. That looks much worse. I am binge watching your vids this weekend. I admire your work.

[@QBRX]

You should charge extra for working outdoors in the cold.

[@AFatherToTheFatherless]

I was thinking about doing the same

[@Sandmansa]

I just had a Jeep in my shop this week with low compression on cyl's 2 and 4, broken upper and lower intake manifold, broken ground wire for the B2S1 02 sensor and a failing post recall fuel pump relay. It was a 2011 Grand Cherokee with the 3.6 Liter V6. There was simply too much damage to repair. No one seems to be able to get a head in a reasonable amount of time, so wound up having to replace the entire engine with a good, used one and then chase down all the remaining problems. Turned out to be quite the project. I don't blame you from shying away from wanting to rebuild one of those cylinder heads Ivan. They can be a nightmare. If I had the option, I wouldn't touch them either.

[@sohailrabani]

Keep coming good videos.and keep up the good work Mr.ivan👍

[@jgeorges3061]

IVAN, AWESOME work brother helping this customer by going extra mile and calling the dealer and thanks for all the information that u share.

[@jeremyanthony9300]

Super awesome excellent video Ivan. You know, when doing the cylinder head and valve spring you have to take the intake off first. So for all the trouble the owner of this jeep went through, the dealership could of just replaced the oil filter housing while they had the motor apart to begin with. Eric O and another channel called fix it Angel both have videos on replacing those. Also, I want to tell you that I still love watching your channel man.

[@PineHollowAutoDiagnostics]

I don't think they took the head off...just the valve cover. :)

[@RichardHeadGaming]

Old Customer of mine called Ford itself not the dealer, ordered a F350 or better built to haul trailers and prefabbed homes so he could deliver for Fema. After Ford graciously sold him a new F350 tow package etc not a F450 etc. After he started hauling for Fema FORD itself not the dealer canceled his warrantee for overloading the truck lol.

[@StarsAutoSport]

Your content is pure gold! Keep up the amazing work.

[@bassman7365]

We own a 2007 Wrangler with 190,000 miles on it. Have had it since 2011 and have to say, other than basic repairs, it has been very good to us. Must admit, did have to have repairs done for a fork and flywheel problem. Was not into DIY repairs, so didn't pay too close attention, other than the cost, $1500. Obviously, with a 15 year auto one has to expect some repairs. Now, being retired. I've begun to learn automotive repairs. Have changed a water pump and radiator, a bad coil assembly, plugs and wires. Being well over the expected life span of a 3.8L V6, I've been vigilant when it comes to oil changes and keeping an eye out for any sign of trouble. Fingers crossed. I did recently go to the dealer for bolts for the hood cowling and a small can of touch-up paint. $50 and a cluster fuck of a time getting it to me has me not wanting to deal with 'Jeep' at all. Hace to say, all in all, it has been a great vehicle to own. But, now that Fiat owns it, I'm hearing lots of stories about shotty quality control and build quality. We're gonna keep this one, forever, and try to find a small, convertible roadster to keep it company, in the garage

[@janetyeoman1544]

A Gen 3 Miata is really fun. Very reliable. Power hard top if you can find one.

[@arnaldofettuccine5227]

Just one more of dozens of people left by the roadside by Chrysler over decades. I never owned one because of all of the black marks they got in Consumer Reports magazine and that's going back 45 years! I did love that old 318 engine though. 😁

[@imatalkin4358]

This is a great time to sell before something else breaks.

[@baldoh.6897]

Nice work 👏, keep them videos coming, you have a great attitude and patience.

[@mikerobbins5049]

It is great to know that there are tech’s out there that understand the info that your scanners , etc tell you so that correct repairs can be made. Makes me nervous that I own a Jeep with the Penestar v-6.....

[@Jonathan11225]

dont be nervous they are fantastic engine, very reliable engine

[@billrimmer5596]

Excellent vid as per PHAD normal. Could a little of the fuel trim numbers been affected by the huge exhaust leak? In addition to the fuel saturation of the engine oil? I’m thinking yes, a little. Thank u as always. Replacing a Gates water pump on a 5.3 that I installed about 3 or 4 years ago. Not using another Gates. The bearing went completely out. Using a Delco. Hoping it’s a little better. I remember your experience with Gates. Used to b great quality. They should have stuck to belts. Instead they buy all the low ball China stuff and become Gates Every Part On Your Car Company. I hope my Delco or Delphi pump is at least medium ball China

[@shanedickens7418]

The dreaded 3.6 pentastar just replaced left head in my 2014 promaster with 60k. The valve guide wore out, so even after there update it still has issues.

[@volvo09]

I was wanting a promaster till I saw the reliability issues with the valve train.

[@vw5056]

@@volvo09 Get a Sprinter or Transit.

[@crbourret]

We've had to replace both heads on my daughters 2012 Wrangler 3.6, one covered by warranty, one not. Also had them replace the oil cooler while they were in there too.

[@Vespastendert]

Promaster sucks. Hate the driving position. Suspension for the european ones also is harsh

[@volvo09]

@@vw5056 👍 (edit) I found out the other day that those Nissan cargo vans have CVT's in them... Can you imagine that? A delicate Nissan CVT in a utility vehicle?! No onder you don't see any of them around!

[@iceman9549]

Ivan your awesome! You really try to help the customers. You called dealership for the customer. When you don’t have to. 👍👍👍👍🐋

[@user-kw5ze5ky5q]

1 minute into the video hearing it crank I would say it has a misfire on 2, 4 or 6. Bad cylinder head. Extended warranty is 10 years or 150k miles I believe Edit:I was right! The thing is the bad cylinder heads were put on all 11s and 12s, but only some 13s. That’s why some 13s aren’t covered. That doesn’t mean it can’t fail though. I worked at the dealer and did many of the loose pinion nut recalls on Rams, but I came across many loose pinion nuts on trucks that were not part of the recall. I’ve seen a couple broken valve springs on 3.6s too. The worst was a GC with 30k and the valve dropped and caused the worst engine damage I’ve ever seen. There was so much damage it took me a while to figure out the cause was a broken valve spring.

[@atikovi1]

A warranty recall affects a limited number of vehicles that for example, got a bad batch of left cylinder heads installed on a certain range of vehicles built from VIN x through VIN y. That doesn’t mean ALL 2013 models got that head and were subject to that recall. Apparently this example wasn’t, and that just a valve spring replacement fixed it, shows this.

[@ICantBreve]

*Another quality classic product by POS chrylser*

[@markfrost8745]

Unfortunately, attitude comes from the top down. So, the Italian salute is given to customers now that FIAT owns them. Does anyone know what FIAT stands for? Fix It Again Tony or Feeble Italian Attempt at Technology.

[@thehemiolds455]

Why pay extra on warranty if a particular model is not covered, that's waste of money. It makes me think twice on American cars with cheap,generic warranties, that's a shame in mopars part😑😎.

[@A2Wx8]

Reminds me a lot of the kind and considerate care I received from Chrysler and its dealers during my ownership tenure with my Dodge Charger. One of the reasons I now own an import.

[@rodvan-zeller6360]

Great video as usual. Right approach. On another note, thanks for using this scan tool and for providing the amazon link for purchase, best aftermarket scan tool I have used, also, I got the printer that attaches to the back of it, great documentation tool.

[@n9wox]

At least the valve spring wasn't on intergalactic backorder.

[@timewa851]

pulled one off one of those recalled cylinder heads stacked by the lavatory.......... : ) charge on bill: $111- part, spring, pre-tested, pre-compressed.

[@Sonichu_is_watching]

Imagine if the pentastar rocker arm failure happened shortly after doing all this work.

[@danfalley9296]

Thanks for the video Ivan.

[@randytheapplianceguy8838]

Nice one Ivan. Kinda funny there was a Ram commercial after the video. 😆

[@cullenmiller8170]

Great video. I'm glad to hear about all the issues since my daughter is looking at Jeeps to replace her Mini Cooper. That be jumping from the frying pan into the fire since I rebuilt the Mini engine due to excessive oil consumption.

[@toma.6942]

Well I can also tell you I've daily driven a 04 jeep grand Cherokee since 05 been most reliable vehicle I've had. So your mileage may vary

[@dougowens2686]

Get your daughter a Honda far less issues Mini or Jeep are both money pits fun to drive while under warranty at the end of the warranty dump and run

[@cullenmiller8170]

@@dougowens2686 She is not a Honda kind of gal. 😂 I think she rather keep her Mini then, but she is old enough to buy what she wants and she knows she has to work on whatever she gets.

[@bradleycross5987]

RAV4 Hybrid. Get the SE version if she like likes to "feel the road".

[@mikeholt3545]

Oh God it might be an improvement

[@kristinabrown4951]

I remember something about this company being just a LLC and that being they run business with this they are protected from being liable for any warrantable claims. That's why I will NEVER own a vehicle built by Chrysler/Fiat LLC.

[@luchaDor]

That's click bait Scotty Kilmer's video. It's just a business/financial thing....the liability would go to Stellantis. Stellantis would be liable...not Chrysler, LLC. Not a big deal, and does not protect them like he claimed.

[@jcbecker2800]

@@luchaDor I gave up on Scotty 2 years ago or so. It's all click bait. Ain't nobody got time for that. I think he was the first person I watched for car videos, but I dumped him.

[@chadhaire1711]

@@jcbecker2800 serious click bait...plus a lot of what he says is bullcrap.

[@RoboGeeeeeek]

Great content as always. This should be required viewing for any potential Jeep buyers.

[@khalidkfy7368]

Excellent diagnosis Excellent riper great video

[@dtandfam8100]

Well done Ivan. It's a shame FCA picks and chooses which cars/trucks, with this engine they will honor for warranty. Minimize loss I suppose. But at the risk of minimizing customers (big picture). Yeah those 3.6l are notorious for the oil cooler assy leaks. Your awesome man!

[@ronaldnielson8591]

$1000 to replace a couple (maybe only 1) valve springs? Crazy high. Dealers probably know what the problems are (bad valve springs) and add extra diagnosis and repair times for a relatively simple job.

[@JeffDeWitt]

It would be a simple job on my Jeep 4.0, but I expect there is a lot more involved with one of these engines, and isn't it an OHC engine?

[@jeffeaves5399]

good of you to try i like the way it used to be . glad you let jeep know what is going on an us people

[@jamesspash5561]

Liberty's had this same broken valve spring issues. Years back, owner quoted 3.5K for new engine from several shops. I repaired for a $5 valve spring, gaskets and as you an oil change.

[@AFatherToTheFatherless]

Don't think I've heard a compression test sound that bad in my life

[@dmc9535]

me too, very obvious.. my question was why engine would barely/not run with just 1 missing cylinder? maybe all cylinder #2 air being pushed up into the intake manifold kept other cylinders from running right?

[@SeersantLoom]

@@dmc9535 @D Mc As Ivan stated - DTCs for running rich because one cyl not firing, but still supplied with fuel. Then oxygen sensor will measure the combustion gasses too rich. That affects other 2 cylinders on that bank too because ECU will try to compensate and runs those so lean they probably don't contribute much. Running on almost 3 out of 6 cylinders... it will certainly be felt. $350 for some kinda plastic oil filter housing... I would guess it is not a "cheaping out" but a designed and planned feature for emptying customers pockets. Sell cheap/affordable but make parts and service as pricey as possible. Unfortunately, it is not a Jeep-only thing.

[@johnnicol8598]

Yes really dont need any tools at all. One listen by a trained ear and it's obvious what is wrong. Dead cylinder.

[@mrdanomac7937]

I have, a friend's Olds only had one cylinder with compression, the other 7 were all dead...

[@joemilton7552]

@@mrdanomac7937 how did it run?

[@Abandoned_Brane]

I had a 1999 wrangler sport with the straight 6. I got almost 300k miles out of her without any major issues. The clutch didn't go till 250k miles. Best vehicle I ever owned.

[@gueyg3764]

Good to know, was just looking at a keep is not the first time hear about this problem along with others when they refused to honor warranty

[@randy1ization]

you have to be careful the old oring from the old filter doesnt stay in the cannister when you pull the filter out, it will puke oil if the orings get double stacked. this happened to me. when I changed the filter, I didnt notice the o ring from the old filter came off of the filter and stayed in the housing ,, it didnt leak at first but at higher rpms it blew the oil out., almost blew the engine if the check engine light didnt start flashing. pulled over and there was a puddle of oil under the van,, had it towed to the dealer and they found the stacked orings,, I felt like a dufus..

[@Ken_in_Wisconsin]

I have heard that the limit for running errands with one of these Jeeps is ONE bag of groceries at a time. You can't expect the manufacturer to stand behind a vehicle that has obviously been abused.

[@crackpotfox]

What indicates that it was abused? I mean it’s a Jeep, so abuse could be considered turning it on...

[@Ken_in_Wisconsin]

@@crackpotfox Point taken.

[@graken22]

I thought they were called Mall jumpers LOL

[@pl5624]

The old 3.3/3.8 was bulletproof compared to the pentastar...

[@golferpro1241]

Thanks for the diagnosis. I have a 2016, but it has a different engine. I bought the lifetime warranty at the time. So far it’s been good with some minor issues. Only 65,000 on the clock.

[@ekaftan]

Get the Dorman part for the oil filter housing. Yes, Dorman. Its WAAAAY better than the oem one. I have the same engine, replaced the oil cooler gaskets, then the whole cooler and it always came back. After the new aluminum part, no more leaks and its been over a year.

[@duanebuck193]

Ivan, for the oil filter housing - are you recommending the one from the Dealer, or the aluminum one from Dorman? I know, normally Dorman is a bad word for repair parts, but I know Eric O replaced one with the aluminum recently and spoke highly of it. I've started to notice in the cold snap we had a few weeks ago that my '15 has a very minor oil leak in the filter housing area and am planning on replacing it (once the parts are available again). Thanks!

[@UncleScriff]

Good call onto the Dorman all aluminum version. Decent quality, price, and it was available. Sitting on the shelf in the shop for Wifey's jeep when the inevitable happens!

[@jcbecker2800]

I believe the motor city mechanic said something good about the metal one last year....I could be wrong, since I watch about 5 different repair and diagnostic people....ok, maybe 10-12 people.

[@jcbecker2800]

I just looked....the motor city mechanic said good things 3 months ago.

[@ekaftan]

Get the Dorman one. I replaced mine with an oem one that broke again in months, then replaced gaskets, that lasted days... then the Dorman part and its been leak free for more than a year. I got so good at replacing them I can get them out and in over lunch break.

[@2491kridge]

I’ve replaced probly 2 dozen of those housings with the Dorman housing over the past several years and have never had one come back in for any issues

[@kevinbranger4953]

Was the filter housing leaking before you changed the oil?

[@russellhltn1396]

Ohhhh, the classic "you're the last one to touch it". Ugh.

[@JD-iu3vi]

@@russellhltn1396 Haha You breaka, you buya.

[@carnaubawax9405]

Probably not. I'm sure what happened is that when Ivan changed the oil (a complex service), he beat the living stuffing out of the filter housing ('cuz he's such a hack). /sarc

[@r.b.dickson8825]

We are so glad we got the lifetime warranty with our 2015 JK. So far all rocker arms have been replaced because of the tick tick tick.. water pump.. and now on my way to the dealer to pick it up because #3 and 6 injectors went south.. Each time the charge is only $109.00

[@JimmyMakingitwork]

Valve seat, low compression..... On to the video! ;)

[@draildiagnostics]

Not to stir the pot or anything, but I have noticed that there are a lot of click bait style headlines that tend to kind of single out the "dealer". Do you ever make videos that say ..."INDY SHOP MISSES FUSE" or is it just a normal diagnostic video. Coming from a past dealer tech and now working in the independent world, I find that ...honestly most of the messed up cars...well come from Indy shops. I love working in an indy shop and hate working at the dealer, but I feel the overall theme of dealer dealer dealer did this is kinda shitty to be honest. Do you ever use a TSB that really helped you out and thanked a dealer tech for basically working for free and spending ear melting time on a help line trying to sort that out to help future techs solve a problem quicker?

[@Mikeydude001]

An indy shop unnecessarily replaced the coils, dealers refused to fix the problem under warranty (due to manufacturer), but one finally did right by the customer. Did you even watch the video?

[@draildiagnostics]

@@Mikeydude001 why yes I did, did you watch all the other videos? I think you severely missed the point, a few mentions of a “shop” throwing coils at vs big ole headline on every video emphasis on the dealer this is what I am getting at.

[@draildiagnostics]

Also if you look up the TSB through NHTSA or through TechAuthority the warranty extension states "The warranty extension coverage period is 10 years/ 150,000 miles (whichever occurs first) from the vehicles In-Service Date. " I just see no need the with the bashing dealer undertone on a lot of the videos. The vehicle is out of warranty is it not?

[@PineHollowAutoDiagnostics]

@@draildiagnostics Vehicle is 2013 with 111k miles. CLEARLY within warranty limits. Not the first time I've run into this crap, especially with Chrysler. And the dealer service advisor was a dick, so my title is JUSTIFIED haha

[@draildiagnostics]

@@PineHollowAutoDiagnostics 2022 is the end of the 10 year extension. So it ended beginning of this year

[@craiggoodwin9704]

Ivan, I was with you. Thought you had it done and down the road. Great job! Maybe you should replace that oil filter housing with an aftermarket something or other since the original one from the manufacturer seems to have some failings! I'd guess most the plastic in that Jeep came from Mexico or China as well as OEM replacement part. A good follow-up would be what the customer does next. Thanks for Sharing!

[@walterk1221]

Replace the housing with the OEM 2014+ housing. This will eliminate the filter bypass valve issue as well. Note: others may say replace the OEM housing with the Dorman aluminum housing. Nope, the Dorman item requires a 2014+ cooler element which is not separately available. The Dorman item mimics the 2014+ housing. For reference the motorcity mechanic has the BEST series dealing with the 3.6/3.2 Pentastar engine.

[@mrsfgogo09]

I have a Jeep liberty and I found out that if you do get aftermarket parts they either don’t work long-term or don’t work at all

[@craiggoodwin9704]

@@mrsfgogo09 Shaun, I almost bought a Liberty because I really liked that vehicle and still do. However, my 97 Dodge Dakota keeps running at 290,000 miles. It just seems to me that for $350 dollars plus 3 hours Labor pushing $700 to $800 I'd try something different. Coincidentally, there are a lot great alternatives mentioned below which makes very good reading. On a side note, just last week I stopped in the local grocery store to pick up some Super Bowl food. The fellow parked next to me came out of the store, climbed into his Jeep, turned the key and nothing! He got on his phone to his Wife, I assume to come get him. So I asked if he wanted me to help him look at it? Sure. So he popped the hood and I was horrified at all the plastic. Fortunately, he removed some of it for me and we FOUND the battery. I stared a moment, then started wiggling the battery cables. Sure enough the positive was loose. I wiggled while he cranked and fine Jeep fired up. He offered me a beer for helping him which still makes me chuckle just to thing about it. Shaun, I hope your Liberty runs forever. But you have to admit, navigating this repair business can be really tricky. Appreciate you comment.

[@PatricksDIY]

Didn't you notice the oil leaking from where it was there prior? Did you crack the oil filter housing by accident when changing the oil?

[@AP9311]

Wow, Ivan, that's bad for jeep!! You're right, they definitely cheaped out on good quality stuff, glad i don't drive jeep anymore!!! That's the reason why! It's like every time you touch it, something goes wrong lol. Great video!! 👍 glad the client keeps coming back to you to verify things! Did you do the oil filter housing repair? I wonder?

[@Cheepchipsable]

Seems this issue would not have been covered by warranty since it was a broken valve spring, not a faulty valve seal. Had it gone in for a warranty repair as soon as the broken valve spring was discovered the owner would have been back on the hook for the bill.

[@PineHollowAutoDiagnostics]

If you read the warranty all they do is a leak down test and replace the head... That's it!

[@wetlandweasel]

FCA loves to screw its customer base, don't they? Why I will never own an FCA product!

[@mph5896]

It is a 10 year old Jeep. Stuff breaks

[@gthegreat153]

Thanks for the info of the classic Chrysler oil leak, filter housing. Shopping for a new van and checked a Chrysler minivan today. Didn't take it. All the bolts and nuts, in the engine compartment where badly rusted. Not sure if that's a Chrysler thing or not. But I'll check for this filter housing too.

[@williamgagnonroadboxservice]

You got ya love them engineer’s It really is sad what they get away with ie; dealerships and the manufacturers!!!

[@billsmith5166]

Really weird that the dealer didn't change the oil and filter. They almost had to know there was gas in the oil. Were they aware of the crack?

[@jonathanbelanger6574]

Most dealerships no longer have mechanics anymore,they are supposed trained technicians ,all they do is plug it in to see if there are any codes that appear , when there are none they claim they can't do anything about the problem

[@chekelley6861]

The invoice said “customer declined further repairs” I think. They took it back to Ivan for that.

[@jimmyb1451]

I understand JEEP owners as much as I do crApple customers. Just Empty Every Pocket.

[@mikefoehr235]

Just Eats Every Penney....Just Exchange Every Part

[@victorarevalo108]

Rocker arms will be next. Great video thank you

[@edthompsom9368]

My wife drives the 2011 JK with the 3.8. Between these heads and oil coolers, I'm so glad we don't have the 3.6.

[@JoseSilveira-newhandleforYT]

That's unfortunate! Maybe wash the engine, sell the Jeep and divide the misery with someone else.

[@TonyRule]

That's a lowlife thing to do.

[@JoseSilveira-newhandleforYT]

@@TonyRule Yep. But it's done everyday.

[@dansaver8247]

Wow. Good diagnoses and too bad for the problems.

[@OnlineMechanicTips]

Damm good video bud. Top notch diagnosing

[@HouseCallAutoRepair]

Seeing the TIPM in the opening scene... I see why no one wanted to dig into it, and yeah that cadence was really noticeable. Sounded like a 4cyl. with a dead hole. Curious why no one did a leak down test on Cylinder 2. and or going in with a bore scope. I would imaging an in-cylinder pressure waveform would have shown an intermittent valve function... Plug those pressure sensors!

[@micahharman1493]

Neighbor had a 97 Cherokee helped him do bearings in it several years back. Had it out by lunch and running by dinner. Super easy to work on and reliable vehicle. After about the mid 2000's they really went down the tube. Super sad.

[@neilmurphy845]

Glad that they finally went to Ivan to get it checked out how can the outher shops not know the serious compression issues I no very little about mechanics but that noise tells me it's low on compression and how does a Rubicon affect the engine when they all use the same motor if that happened to my Jeep if I owned one I'm telling you I wouldn't buy another one again

[@jacobuszwanenburg1629]

Atta go dealership #2 ! Good for you to share all the story Atta go sir

[@codyarizona4925]

Very nice. Yeah If Vin isn't listed then it's not an affected model ,they are usually accurate when it comes to that. I've come across a 2011 Cherokee with broken valve spring, only the misfire would also make a knocking noise from the timing chain. Was able to repair without removing head.