Pioneer NEX Firmware Update Tutorial from Android Phone 2022

[@johnjesus971]

Great video! Thank you. I tried over and over again using the USB method that's described on the firmware page, never worked. Using the app this way worked great

[@pioneerelectronics]

You can find more videos on Pioneer's KZbin Channel here: www.youtube.com/@pioneerelectronics

[@MrZeebz]

Just updated my 4600 via USB. Important note DO NOT FORGET to do this step!! Otherwise like me you will think its your USB/format settings fault for errors. Set the Audio to "Source Off." Ya welcome.

[@Alex121sm1]

I'm so glad I found this video !!! I was struggling until I found this video!!!!

[@pioneerelectronics]

You can find more How To videos on Pioneer's KZbin Channel here: kzbin.info

[@andy.hanway]

This worked perfect on both of our newly installed Pioneer 4660. We’re so glad we could just do this download and install through our iPhone 13 Pro Max phones into the Pioneer. Thanks for the detailed video it’s much appreciated!

[@pioneerelectronics]

You can find a full playlist of How To videos about DMH-W4660NEX here: kzbin.info/www/bejne/g3m6iIl9a5aBp68 You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@bigqdone]

Super job on the video it was greatly needed. Shame on Pioneer for the overcomplication of the process!

[@mattlong7350]

The update firmware feature is incredibly poorly designed. Junk

[@pioneerelectronics]

What is the model number of your Pioneer in-dash receiver? If you can't get the wireless update to work, I recommend to update the receiver to firmware version 3 or newer using USB. It's very easy to download the firmware update to your computer and then extract the file to a folder. Be sure to extract the file to a folder. Be sure to format a USB drive as FAT32 or NTFS. Transfer the update file to the USB flash drive and connect the USB flash drive to your receiver. From there go to Settings>System>System Information>Firmware update. Choose the USB option. You can find links to the latest firmware updates for selected Pioneer NEX receivers in description for the video above. You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@09T53]

Own 2 Dmh Wt-8600 units and they are trash. Subwoofer output stopped working on one unit. Can’t update either firmware. Stuck on firmware 1.3 both units show a Wi-Fi connection to my phone but transfers never happen end up with some error. Have done system reboots multiple times.

[@pioneerelectronics]

I recommend to update the receivers to firmware version 3 using USB. It's very easy to download the firmware update to your computer and then extract the file to a folder. Be sure to extract the file to a folder. Be sure to format a USB drive as FAT32 or NTFS. Transfer the update file to the USB flash drive and connect the USB flash drive to your receiver. From there go to Settings>System>System Information>Firmware update. Choose the USB option. You can find the latest firmware update for the Pioneer DMH-WT8600NEX here: www.pioneerelectronics.com/PUSA/Car/NEX/DMH-WT8600NEX#downloads This link is also in the video description above. If your receiver needs to be serviced, Pioneer Customer Service can help you find a Pioneer Authorized Service Center. You can contact Pioneer Customer Service in the US here: www.pioneerelectronics.com/PUSA/Support or by calling in the US 1-800-421-1404.

[@easydoesit5742]

Can you change the splash screen/loading screen to allow for better integration in newer vehicles? I know the previous generations you could? I hope we haven’t taken a step backwards in features or technology.

[@ljvargas1058]

Thank you for this video. It was very helpful and clear to understand. I did have to keep pausing & go back to replay but all the correct steps were there. Thanks!!

[@pioneerelectronics]

You can find a full playlist of How To videos from Pioneer about NEX receivers here: kzbin.info/www/bejne/g3m6iIl9a5aBp68 You can find more videos on Pioneer's KZbin Channel here: www.youtube.com/@pioneerelectronics

[@tlv82]

So. Freakin. Frustrated. I'm a mecp installer and STILL can't get my 4660nex to connect to my Samsung S21+. It worked fine since I bought it, but all of a sudden it won't recognize my phone automatically and I have to manually pair the headunit to my phone every time like it's a new setup. I tried updating firmware though wifi/my phone/Hotspot., but no luck. PLEASE HELP because I'm losing my mind trying to fix this. Having to "update" your own headunit is kinda ridiculous too. I miss the days of not having to do that. About to put back in my 2005 cd playing head unit If I can't get it to work, cuz this very disappointing

[@pioneerelectronics]

I recommend to do the firmware update for your Pioneer DMH-W4660NEX using a USB flash drive. Be sure your USB flash drive is formatted as FAT32 or NTFS. EX-FAT does not work. When you download the firmware to your computer, the data is compressed. Be sure to extract the firmware update on your computer before transferring it over to the USB flash drive. You want the firmware update on the drive alone. No other data or files should be on the drive. You can find the latest firmware update for the Pioneer DMH-W4660NEX here: www.pioneerelectronics.com/PUSA/Car/NEX/DMH-W4660NEX#downloads After you do the firmware update, I recommend to take a few steps to get things connecting properly again. First, do a restore settings on the in-dash receiver. Settings>Restore Settings>Restore All Settings. The receiver will automatically restart. Next, delete all phones from the in-dash receiver's Bluetooth memory. Next, on your phone, delete the in-dash receiver from the phone's Bluetooth memory. Next, on your phone, delete all references of the in-dash receiver, or vehicle from the phone's Android Auto memory. Next, Restart your phone. Next, make sure your phone is not connected to any other devices such as a headset or a portable speaker. Next, begin the phone pairing process from the beginning.

[@surround1969]

So was it a mistake that I bought dmh - c5500 nex ?????? Why no update !!! Feels disappointed ☹️

[@Eric2300jeep]

Same for my DMH-C2550. Hopefully they do. This looks SO much nicer

[@pioneerelectronics]

The Pioneer DMH-C5500NEX is a great receiver. It's a different product platform, or group, than the products mentioned in the firmware update video. Pioneer does firmware updates as necessary for groups of similar products. You can find the latest firmware update for the Pioneer DMH-C5500NEX here: www.pioneerelectronics.com/PUSA/Car/NEX/DMH-C5500NEX#downloads You can find a full playlist of How To videos from Pioneer about NEX receivers here: kzbin.info/www/bejne/rqfTY2xnZamkh9U You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@surround1969]

@@pioneerelectronics I am checking the update page from time to time and still the same as last update was on 2019 … any how thanks a lot for your nice reply… by the way ::: I’m a pioneer customer long back .. more than 30 years no subs or head units or speakers and tweeters but pioneer … 👋🏻

[@pacificmainlander]

I'm assuming based of the list that the DMH-1700NEX/DMH-1770NEX models cannot be updated?

[@pioneerelectronics]

The above video and firmware update does not apply to the Pioneer DMH-1700NEX nor the Pioneer DMH-1770NEX. However, please note: As of 2022 July, Pioneer US has not issued a firmware update for the DMH-1700NEX or the DMH-1770NEX. When Pioneer issues an appropriate update, the firmware for 1700/1770 can be updated. You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@vinniekilla369]

I updated to 3.00 now my radio doesn’t output sound from any source. Not bluetooth. Not the radio nothing. It shows it playing. Just no sound.

[@pioneerelectronics]

What is the model number of your Pioneer in-dash receiver? Please explain more about your system. External amplifiers? SiriusXM? Maestro RR? How did you install the update? Through USB? Or did you use a phone for a wireless update? Did you try to do a System Restore on the receiver?

[@skidudeaa]

SAme exact on my 4500nex. Hd radio doesn’t work. Rr is hooked up but no steering wheel controls do anything. All audio streaming from iPhone X iOS 15 shows as playing on phone and the head unit but no sound. All apps on phone like podcasts are the same. Phone calls and Siri are perfect. It’s so frustrating

[@vinniekilla369]

Dmh wt7600nex.

[@pioneerelectronics]

@@skidudeaa As of 2022 June, Pioneer has not issued a firmware update for your AVH-W4500NEX. According to your comment, you have many issues happening with your receiver. I'll try to address them individually, with more information from you. First, I recommend to press the receiver's microprocessor reset button. You'll need a paperclip or some other small point to press the microprocessor reset button. You can find the microprocessor reset button on AVH-W4500NEX on the hard key panel to the far left beside eject. For HD Radio doesn't work. Please be more specific. What to you hear when you change the receiver to the HD Radio source? Do you have a vehicle antenna connected to the in-dash receiver? If not, you will not be able to tune in any radio stations. Please take a look at this How To video from Pioneer about using HD Radio: kzbin.info/www/bejne/rqfTY2xnZamkh9U Maestro RR must be flash programmed correctly in order to operate. Did you do this programming? What is the vehicle, make, model, and year? How did you connect the maestro rr steering wheel controls to the receiver? Are you using Apple CarPlay to play music from your phone? Wired, or wireless? Or are you just using Bluetooth?

[@pioneerelectronics]

@@vinniekilla369 Are you using iOS 15? I recommend to do a complete system restore on your receiver. With the vehicle safely parked and the parking brake engaged, Touch the gears and scroll down to Restore Settings >Restore All Settings. Be sure to disconnect any device connected to USB before the restore settings command.

[@MitchHeil]

I did every step listed here and when I hit transfer it spins for a while and then says "Transfer Failed, please try again" and i got that message several times. I know my hotspot works because i watched a youtube vid on my headunit to verify the internet worked. DMH 4660 NEX, Pixel 3a, Google fi.

[@pioneerelectronics]

I recommend to update your receiver's firmware using USB. It's a very simple setup. Step 1. Download the latest firmware update to a computer. You can find the latest firmware update for DMH-W4660NEX from Pioneer here: www.pioneerelectronics.com/PUSA/Car/NEX/DMH-W4660NEX#downloads Step 2. Be sure to extract the file on a computer. Step 3. Transfer the contents of the extracted folder from the computer to a USB flash drive. Make sure there is nothing else on the USB flash drive. Step 4. Be sure the vehicle is safely stopped with the parking brake engaged. This will take a few minutes. Insert the USB flash drive into the USB extension cable connected to the back of your DMH-W4660NEX. Step 5. Be sure the vehicle is safely stopped with the parking brake engaged. This will take a few minutes. Touch the receiver's Gears>Tool Box>System Information>Firmware Update> Choose the USB option. Please be patient. It will take a few minutes for the new firmware to transfer and update on the receiver. You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@MitchHeil]

@@pioneerelectronics I tried that too. I kept getting "USB Error, Please Try again" or something similar. Your provided usbc to female usb 2.0 failed on me so I put in an oem google pixel usbc to usbc that I plug in. That's why I tried the hotspot. The only option I have now is to buy a USB C thumb drive and rip my head unit out of my vehicle to plug direct in. I don't understand why I can transfer the settings and background images via car av assist and a cable but not the firmware. Why does that have to be via hotspot or USB when there is no easy way to plug in a usb thumb drive.

[@cowboys20004]

@@pioneerelectronics I will try this as well.

[@pioneerelectronics]

@@MitchHeil Please confirm that the receiver's USB port is operating correctly. Can you plug in a USB flash drive and play MP3, or FLAC, or WAV music files? Please be sure to format the USB flash drive as FAT32 or NTFS. Do not use ex-FAT. It does not work.

[@wakurenai482]

YEA, same here

[@richroj]

should i download this app for my 4400NEX on my iphone 11 or just disregard this ?

[@pioneerelectronics]

You don't need the app for your receiver. The Pioneer AVH-W4400NEX does not work with the Pioneer AVAssist app. You don't need to worry about it. Please be sure to have the latest firmware installed on your Pioneer AVH-W4400NEX. You can find it here: www.pioneerelectronics.com/PUSA/Car/NEX/AVH-W4400NEX#downloads You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@richroj]

@@pioneerelectronics thanks Pal. one more thing before I let you go. I'm using the AVH4400NEX with the OEM Harmon Kardon amp and speakers in my 2015 Subaru ForesterXT. The difference between the Subaru OEM head unit and the Pioneer 4400NEX is unbelievable. no need to change the amp and speakers. my friend did the work. thanks for listening✌

[@Eric2300jeep]

Any chance we'll get this for the DMH-C2500 series NEX units?

[@pioneerelectronics]

The Pioneer DMH-C2500NEX does not have built-in Wi-Fi hardware. The Wi-Fi connection is used to transfer the firmware file from the phone to the receiver. With no Wi-Fi hardware, you can't do a wireless firmware update on the DMH-C2500NEX. Firmware updates for the Pioneer DMH-C2500NEX are done through USB. Simply download and extract the firmware on a computer and transfer extracted file to a USB flash drive. Plug the USB flash drive into the receiver and start the firmware update from the receiver. It's very easy. You can find the latest firmware for the Pioneer DMH-C2500NEX here: www.pioneerelectronics.com/PUSA/Car/NEX/DMH-C2500NEX#downloads You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@Eric2300jeep]

@@pioneerelectronics I was meaning if the DMH-C2500 series will be getting a new firmware update with these widgets and what not. It looks nice!

[@pioneerelectronics]

@@Eric2300jeep The latest models of Pioneer receivers that have wireless Apple CarPlay and Wireless Android Auto, and wireless Alexa are the ones that have the on screen widgets. This is a newer and more powerful platform than that of the DMH-C2500NEX. Additional firmware updates may be issued for the DMH-C2500NEX if necessary. However, I can not promise operation like on screen widgets as seen in the newest NEX receiver models from Pioneer.

[@ozgisch]

Can I update for 1700 nex unit at all?

[@pioneerelectronics]

@@ozgisch There is at least one firmware update available for the pioneer DMH-1700NEX. You can find it here: www.pioneerelectronics.com/PUSA/Car/NEX/DMH-1700NEX#downloads This update is done through USB. Please be sure to download and then extract the downloaded file to a new folder before transferring it to a USB flash drive.

[@obs4life228]

Will this work for the c5500 nex

[@pioneerelectronics]

No. The Pioneer DMH-C5500NEX firmware updates go through the USB port using a USB flash drive. You can find the latest firmware update for the Pioneer DMH-C5500NEX here: www.pioneerelectronics.com/PUSA/Car/NEX/DMH-C5500NEX#downloads You can find a full playlist of How To videos from Pioneer about NEX in-dash receives here: kzbin.info/www/bejne/hZPTfIutp7Nrq9U You can find more videos on Pioneer's KZbin Channel here: www.youtube.com/@pioneerelectronics

[@workout439]

Have the 7600NEX. Was finally able to update to version 3, but now missing icons for KZbin and Spotify. They will play but you cannot see or touch the icon to choose it. Please help.

[@pioneerelectronics]

Please be more specific with your question. Where are you seeing the Spotify icon and the KZbin icon? In Apple CarPlay? Or in Android Auto?

[@riponop8288]

Can i update firmware in DMH-Z5290BT Model?

[@pioneerelectronics]

As of 2022 July, I'm not aware of a firmware update for DMH-Z5290BT. Any firmware update that may become available for the Pioneer DMH-Z5290BT can be found here: pioneer-india.in/buy/car-entertainment-car-stereos-touchscreen-dvd-players/dmh-z5290bt/ You can find a full playlist of How To videos from Pioneer about similar receivers here: kzbin.info/www/bejne/hZPTfIutp7Nrq9U You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@Alwaysfuntime-rb8hf]

Sir I am follow your steps for installation but why not transfer file in to the system my system is working on 1.2 firmware and my update is 3.0 but not transfer in system

[@pioneerelectronics]

What is the model number of your Pioneer in-dash receiver?

[@Alwaysfuntime-rb8hf]

@@pioneerelectronics WT8600NEX

[@pioneerelectronics]

@@Alwaysfuntime-rb8hf I recommend to install the firmware update via a USB flash drive. You can download the firmware update for the Pioneer DMH-WT8600NEX here: www.pioneerelectronics.com/PUSA/Car/NEX/DMH-WT8600NEX#downloads Be sure to extract the file to a folder before attempting to install the firmware. Be sure to format the USB drive as FAT32 or NTFS. exFAT does not work. Choose the USB update method as seen here: kzbin.info/www/bejne/gIfSnIyNo5mqqMU

[@antrieger472]

Are you doing one for IOS?

[@pioneerelectronics]

The operation is nearly identical for iOS. However there is one important difference. You must temporarily disable Apple CarPlay on the receiver / phone to do the update. Once the update is complete, you can enable Apple CarPlay again. The other option is to do the update through USB. It's very easy. Simply download and extract the update on a computer. Then transfer it to a USB flash drive. Insert the USB drive and go to System Information>Firmware Update and choose USB. You can see it here: kzbin.info/www/bejne/gIfSnIyNo5mqqMU You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@andy.hanway]

We just did ours wirelessly through our iPhone 13 Pro Max on our Pioneer 4660 and it was easy and worked perfect. Updated to 3.0

[@magnumcamty]

I need the upgrade from 2600nex. I hace problemas with the weblink apps.

[@pioneerelectronics]

Please be more specific with your question. What's the trouble? What is the model number of your Pioneer in-dash receiver? Is it DMH-2600NEX? In what country are you using this receiver? Are you using an Android Phone or iPhone? What model of phone is being used? What is the OS version from the phone? Does Apple CarPlay or Android Auto work correctly with this phone and receiver? Have you tried a different USB cable? Are you using the "Weblink Host" app from your app store? "Weblink Host" is the only version of Weblink that will work on a Pioneer receiver. You can learn more about using "Weblink Host" in this How to video from Pioneer: kzbin.info/www/bejne/iYKxn3mHq9Z-pbs As of 2022 July, I'm not aware of a firmware update available for Pioneer DMH-2600NEX. You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@GerresRyan]

I have a DMH-W4660NEX on v1.31 and I can't get an update to work via the app or USB.

[@pioneerelectronics]

Please be sure to extract the firmware update file before you put it on the USB flash drive. I recommend to do the update through USB. You can find the firmware update for Pioneer DMH-W4660NEX here: www.pioneerelectronics.com/PUSA/Car/NEX/DMH-W4660NEX#downloads When you download the update to your computer, it's compressed. You'll need to extract the file. Put the extracted file on a USB flash drive with nothing else on the drive. Be sure the drive is formatted as FAT32, or NTFS. ex-fat does not work. You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@GerresRyan]

@@pioneerelectronics yes, I extracted the update file and tried 5 different USB drives.

[@pioneerelectronics]

@@GerresRyan Please be more specific with your question. Are you seeing an error message on the receiver screen? What does it say? Can you confirm that the USB port is operating correctly? Can you put some MP3, or FLAC, or WAV music on a flash drive and playback the music through the USB source? Please be sure the drive is formatted as FAT32, or NTFS. ex-fat does not work. Does the music play through the receiver? Are you seeing an error message on the receiver screen? What does it say? Are you using the USB extension cable that came with your DMH-W4660NEX? Are you also using the USB-C to USB-A adapter that came with the receiver? If you are using the USB-A to USB-C adapter, try to disconnect it, flip it over and re-connect the adapter. Does this make any difference?

[@alexxolosm9644]

@@pioneerelectronics i have the same issue… cant make the transfer ive been vetting frustrated and the usb file didnt work either.

[@pioneerelectronics]

@@alexxolosm9644 Please be sure to extract the firmware update file before you put it on the USB flash drive. I recommend to do the update through USB. You can find the firmware update for Pioneer DMH-W4660NEX here: www.pioneerelectronics.com/PUSA/Car/NEX/DMH-W4660NEX#downloads When you download the update to your computer, it's compressed. You'll need to extract the file. Put the extracted file on a USB flash drive with nothing else on the drive. It's super important to put the extracted file on the USB flash drive with nothing else on the drive. Be sure the drive is formatted as FAT32, or NTFS. ex-fat does not work. If you have the DMH-W4660NEX or DMH-W4600NEX, try to flip over the USB-C to USB-A adapter and try the update again. You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@joseo911]

Don’t update, you can’t mirror your iPhone to use Netflix, Hulu, Vudu etc. with this firmware. Only works with KZbin.

[@jonniewalker1725]

That’s all good and everything, but yet you can’t put out firmware for the 2018 “1400” units so iOS 15x will work with them.

[@pioneerelectronics]

Please be more specific with your question. What issue are you experiencing with the AVH-1400NEX? What phone are you using? Your Pioneer AVH-1400NEX should be working well with iOS 15 and Apple CarPlay. I recommend to install the latest firmware for your Pioneer AVH-1400NEX. You can find it here: www.pioneerelectronics.com/PUSA/Car/NEX/AVH-1400NEX#downloads If you install the latest firmware and still can not use Apple CarPlay with the AVH-1400NEX I recommend to try a couple different things: First: Restart your phone. If this does not correct the issue, do a hard restart on the phone Clear CarPlay on the iPhone. Go to Settings > General > CarPlay. In this menu, swipe left and delete any radios shown. Now do a flush reboot on the iPhone. Anything newer than the iPhone X: Press the volume up button once, let it go. Press the volume down button once, let it go. Press and hold the power button. Continue holding this button until you see the Apple logo. This could take about 90 seconds to appear. After the restart, connect your phone to the receiver again. If this does not correct the issue, I recommend to try a different cable. Be sure to use a fully certified Apple cable. A $1 cable from a gas station that charges your phone may not carry the data necessary to use Apple CarPlay. You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@jonniewalker1725]

@@pioneerelectronics I will try the particulars you mentioned again. I ram through this steps a couple of weeks ago. Cable is a certified cable and not overly long It works, but drops out / disconnects at random times. I had no issues until the iOS 15.3.1 update. I’m running an iPhone XR. My 1440nex is at firmware version 18.15 from website dated April 2020. Wish me luck!

[@pioneerelectronics]

@@jonniewalker1725 An intermittent disconnect issue can often be solved with a microprocessor reset on the in-dash receiver. You'll need a paperclip or some other small point to reset the microprocessor. You can find the microprocessor reset button on the Pioneer AVH-1400NEX at the top of the hard key panel beside eject. Additionally, for an intermittent issue, please check the USB extension cable from the back of the receiver. The connection from the extension cable to the Apple Lightning cable can become loose over time. This receiver was manufactured back in 2017. Please be sure the cable has not worn at the connection area. It may be worn on the inside and not immediately noticeable with a simple inspection. If flexing the cable in one way or another can cause a disconnection, it may be time to try a different cable.

[@GeneRogers-vj8rg]

My wife has the MVH-1400NEX and I use an Iphone 12pro with iOS Beta 15.5.1 and have 0 issues issues connecting. We did have a USB issue that required the unit to be sent for service, but otherwise its been rock solid.

[@vinniekilla369]

After update 3.00 weather stop working

[@pioneerelectronics]

Please be sure to check the Wi-Fi hot spot settings on the phone and on the in-dash receiver. You may need to re-connect or set up this Wi-Fi hot spot again for the on-screen widgets to work again. You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@2DeepDrizzle]

I keep getting errors trying to update my deck over WiFi

[@pioneerelectronics]

I recommend to use a USB flash drive to do the firmware update. What is the model number of your Pioneer in-dash receiver?

[@breenicole4205]

I’m getting the same message. This is so stressful!

[@pioneerelectronics]

@@breenicole4205 I recommend to use a USB flash drive to do the firmware update. What is the model number of your Pioneer in-dash receiver?

[@breenicole4205]

@@pioneerelectronics I did use a USB and it worked. But I have a problem with my gps since I had the radio installed. It happened when I’m connected to the radio. Like my gps get confused about my location and sometimes have me located in areas where this are no roads.

[@pioneerelectronics]

@@breenicole4205 What is the model number of your Pioneer in-dash receiver?

[@predator1990]

Why can't install app ?

[@pioneerelectronics]

Please be more specific. What is the model number of your Pioneer in-dash receiver? To what app are you referring?

[@russells.rollins5369]

Hey guys, I need to update the browser to play KZbin TV, can anyone help me...?

[@pioneerelectronics]

What is the model number of your Pioneer in-dash receiver?

[@russells.rollins5369]

@@pioneerelectronics DMH-W4660NEX

[@russells.rollins5369]

@@pioneerelectronics will you help me with this please...?

[@pioneerelectronics]

@@russells.rollins5369 Please be sure to download the firmware update for the Pioneer DMH-W4660NEX. You can find it here: www.pioneerelectronics.com/PUSA/Car/NEX/DMH-W4660NEX#downloads Download the firmware onto a computer. Next extract the files in the folder. Next, get a blank, empty, USB flash drive formatted as FAT 32 or NTFS and copy the extracted files to the USB drive. No other files should be on the USB drive. Insert the USB flash drive into the extension cable that came with the receiver. Go to the settings menu and begin the update.

[@russells.rollins5369]

@@pioneerelectronics I've already installed the update... I need to update the browser ... I have you tube tv loaded in there but when I open it it says I need to update Chrome... Please reply with direction...

[@FNelson]

Quation: The demo mode continues to come back in every single time. I pretty much have a screen filled with advertisements every-time i turn the car back on.

[@pioneerelectronics]

Did you switch the demo mode off? Demo off is in the settings menu. If you switched off the demo, then, it sounds like you have the receiver installed incorrectly. If your clock and radio stations, or demo mode reset each time you start your vehicle, the in-dash receiver may have an improper connection for the Yellow Wire. The Yellow Wire must have constant power from the vehicle. This means if the vehicle is switched on or switched off, the yellow wire should measure at ~12 volts. The Red Wire is for accessory. You can view the red wire as the receiver’s on/off switch. The red wire should measure ~ 12 volts only when the vehicle is switched on. ---Do not connect the Red Wire and Yellow Wire together. --- Please take a look at this video for more information on wiring your Pioneer in-dash receiver: kzbin.info/www/bejne/Y5OpZKiwr8aHaZI You can find a full playlist of How To videos from Pioneer about NEX in-dash receivers here: kzbin.info/www/bejne/g3m6iIl9a5aBp68 You can find more videos on Pioneer's KZbin Channel here: www.youtube.com/@pioneerelectronics

[@FNelson]

@@pioneerelectronics this is probably the most helpful response I’ve received from anyone. Yes. DEMO mode was turned off. It was install professionally by a vendor. I’ll take it back to them with the information provided as I also suspected it was this. THANK you So much.

[@dayummimflyy]

Nice!

[@pioneerelectronics]

You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@MrVidsly]

This system is such a headache. I will never buy another pioneer product as long as I live!

[@pioneerelectronics]

Do you have a question about the operation of a Pioneer in-dash receiver? If so you can ask it here. What is the model number of your Pioneer in-dash receiver? What issue are you experiencing? You can find a playlist of How To videos about Pioneer NEX in-dash receivers here: kzbin.info/www/bejne/eYbVqZmdd95leK8 You can find more videos on Pioneer's KZbin Channel here: kzbin.info

[@Eggstasee]

It just says processing for hours, not sure what else i could do for my DMH-WC5700NEX

[@pioneerelectronics]

If you're having difficulty with the wireless update, I recommend to do the firmware update via USB. Download the firmware update to a USB flash drive and plug into the receiver's USB port/extension cable. You can find the latest firmware update for Pioneer DMH-WC5700NEX here: www.pioneerelectronics.com/PUSA/Car/NEX/DMH-WC5700NEX#downloads You can find more videos on Pioneer's KZbin Channel here: www.youtube.com/@pioneerelectronics