Plan-Do-Study-Act: A Step-by-Step Approach to Quality Improvement

Process improvement is an essential goal for all practices. However, it can often sound like a daunting and overwhelming undertaking given the resources available to an organization. Where to begin? How long will this take? When will results begin to show?
The Plan-Do-Study-Act (PDSA) method provides an iterative approach to quality improvement in your practice. The PDSA framework is easy to adopt regardless of practice size or resources. As ongoing quality improvement becomes part of your practice's culture, your team will continue to find opportunities to improve existing processes.
Join Laura Lee Hall, PhD, author of the recently updated AMA STEPS Forward® PDSA toolkit, and Marie Brown, MD, MACP for a live webinar on how to improve quality, workplace culture and equity at your organization.
Learn more: bit.ly/AMAEdHub_STEPSforward
00:00 Welcome
02:52 What is PDSA? How will this help me? Laura Lee Hall, PhD
07:41 Plan - Setting your improvement goal
16:16 Do - Implement your plan
19:01 Study - Analyze the results
21:55 Act - Adjust the plan or process
30:00 How do you find the time to improve outcomes? Marie Brown, MD, MAAP
39:14 Question 1 How is PDSA different than DMAIC?
39:48 Question 2 What are the top tips to break down barriers when there is a lack of key team member engagement?
56:35 Wrap up and learn more about STEPS Forward®
AMA STEPS Forward content is provided for informational purposes only, is believed to be current and accurate at the time of posting, and is not intended as, and should not be construed to be, legal, financial, medical, or consulting advice.
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