Podcast Ep24: ERP Lawsuit Trends, Overcoming Bias in Software Selection, Protecting Against Failure

[@sharonquarrington5488]

Key points - Lessons from Lawsuit trends: ERPs of all sizes are vulnerable to failure and lawsuits Customers coming into ERP do not have the experience they need to properly evaluate systems Sales reps sell the sizzle not the steak and message from Sales and Implementation are consistent which does not allow customers to do a real evaluation Objective advice is difficult to get, even independent consultants have a bias> Documentation of business requirements is critical. Customer needs to ask more questions to learn how much customization would be needed to meet your needs. Use the contract to mitigate risk. Document business processes. Have reasonable expectations. Better to do it right the first time - take the time to get your requirements documented. Spend the money to get the system you have selected done well. Change Management issues are real Employee moral is damaged when an ERP fails Streamline that implementation - avoid customizations. Address CORE business requirements first and get a functioning ERP,. Organizations have to own the project - don't be afraid to take the time it takes to get it right. Standards would help reduce the "wild wild west" of ERPS Beware of Sales incentivized to make the sale. Hire people who understand the technology to help you make the right choice. Get help up front - hiring consultants at the start is a lot less expensive - Contract review is valuable. (taking notes for myself and sharing them) Sharon - ERP CM specialist, Six S Partners

[@Educazions]

Thank you for sharing

[@sanjayasiriwardana9666]

All contingencies must be taken into account by the management after digital strategy Is aligned with business strategy to incorporate the overall strategy is under obligation by local and global legal strategy and legal compliances🌚