Pool Guy & Gal Rookie Mistakes: Bidding Mistakes and Common Business Errors

[@microsoftwindowslover8346]

I really like these podcast shows you do and I love the music as well😀👍

[@SPL]

Thanks for the great feedback! The music was done by my long time friend Steve Guiles, who also writes music for TV Shows and Movies. 👍

[@microsoftwindowslover8346]

Any time and your my favorite youtuber ❤️ and I love your vids great job 👍

[@alo300wsmsako7]

Thanks, David I am listening to to this I am shaking my head I'll admit, I have made every single mistake you have mentioned. On the positive side, I did wait close to a year to raise my customer's service rate I just need to correct the other mistakes I have made in my pool service. Thank you again That's a good approach to identifying bad customers.

[@SPL]

I know, been there done that too. 😜👍

[@alo300wsmsako7]

kzbin.info/www/bejne/Y5K1nmNsjdSDj7c now this is great pool advice lol.

[@oren5230]

Thumbs up. I don't do pool service but I learn from this video on how to hire person. Thank you.

[@SPL]

Thanks! 👍

[@florentan]

All excellent advice! The best advice you give in this podcast, in my opinion, is: 'during the initial bid, touch nothing.' Imagine how stupid I felt when I realized that I had changed the two-way switch on an automated valve during a bid. It literally kept me up that night. The next day I serviced the account, fully expecting an empty above-grade spa and a swamped backyard. Luckily, though, when I arrived, my error was a good one -- I had changed the actuator setting for the returns, not the drains. Whew!!

[@SPL]

LOL - glad it wasn't a disaster. I speak from experience on that one too. Thanks for the great feedback! 👊

[@jbooze9920]

I really enjoyed this podcast! I'm about to buy my first pool route and all this information was very helpful. Please make more of these

[@SPL]

Thanks for listening Jordan and for the positive feedback! More to follow. 👍

[@austinwoodard659]

Liked your video! Very applicable to what I do on bidding commercial accounts.

[@SPL]

Thanks for the positive feedback! 👍

[@az-bm9pd]

I learn so much from your channel. Thanks. I bought an 85 pool route 3 months ago and I have gotten 9 more since I started. I have one customer who is just not an easy person to work with and I want to discontinue service. Only problem is that 86 of my pools are in the same gated community as him as well and he knows this. How should I go about telling him I can't service his pool anymore when I can't say "I am no longer servicing the area"?

[@SPL]

That is a tough one. There are a few options. You can raise his service rate and hope he balks and lets you go (although he might question someone about it and find that his was the only rate that went up). You can also say that you are overloaded with service accounts and that you need to let some pools go - including his. At 94 pools that is not far from the truth. Or you can grin and bare it and pray for a "For Sale" sing in his front yard. 😜

[@JesusPaidItAll]

I have a question that I hope you guys can answer. When a person buys a pool route, how much of the business would you say is retained? I would hate to but a pool route and then find that a lot of the accounts discontinue their service.

[@Hammajangd]

how long do you set your agreement for?

[@SPL]

It is a month to month agreement.

[@Hammajangd]

@@SPL thanks you the man!

[@capturedmoments5024]

Pool life is not made for everybody .