Pouring Concrete & Handling an Angry Customer

For Episode 16 we find ourselves in Platteville, WI, where we removed some old landscaping, poured two concrete slabs, and tackling water drainage issues for a commercial site.
Stick around until the end for a unique twist - join Kaleb as he handles a customer service call in real-time. This unscripted interaction provides a candid look at the challenges and resolutions involved in customer service. Spoiler alert: it doesn't end as expected. Or maybe it does.
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#ConcretePouring #AngryCustomer #CustomerService #ConstructionChallenges #ConstructionIndustry #CustomerRelations #CustomerExperience #ProblemSolving #CustomerExpectations #QualityControl #ConstructionIssues #CustomerDissatisfaction #ServiceRecovery #CustomerFeedback #ConstructionProblems #BuildingProjects #HandlingCustomerComplaints #ConcreteWork #ConstructionManagement #customersatisfaction
00:00 Intro
00:41 Prepping site for 2 concrete pads
06:19 Holly runs over fence
08:35 Pouring 2 concrete pads
12:55 Boss handles angry customer

[@GRUBB-MUDD]

1 sub closer to 1 k my guy

[@pagelservices]

@grubb-mudd thanks for the sub! You keep up the great content yourself!

[@jermsbestfriend9296]

So he's basically ducking custies with legitimate complaints. Messed up. Instead of getting angry just recommend a lawyer or small claims.

[@northof7garage]

Its like customers thinks you got nothing to do lol 😅

[@pagelservices]

Haha, right? It's like we have a magical 'do nothing' button. If only! 😅 We're always working hard to make things better for our customers!

[@Sully4Real]

Never heard of using fiberglass in concrete. We use rebar way down here in the south. Looks like you fellas did a great job though

[@pagelservices]

Thanks 👍

[@benharris1018]

and that is why i don’t recommend anyone. Always comes back to bite you. They don’t want to pay your the mark up to him to be a subcontractor, so they can save money. Never works.

[@pagelservices]

Lesson learned for sure! Thanks for watching!

[@freymild]

Hunter doesn’t look a pound over 195

[@pagelservices]

He's just all man!

[@Jpizzle4]

This is way it sucks recommending ppl. It makes us look bad

[@pagelservices]

Sometimes it can come back to bight ya. Thanks for watching!

[@39supercharged]

This is like victory outdoor..if you order them from temu

[@pagelservices]

Haha! The is a compliment!

[@braydenwilliams7625]

😂😂 when it comes to concrete I can agree.. anything else I disagree too but aye concrete isn’t there profession landscaping and lawn care is

[@G17-911]

Well it’s not Odell quality, that’s for sure.

[@pagelservices]

The pads turned out pretty good in the end, you will see the finished product in the next video. Thanks for watching! (we're not professional, we're affordable)

[@G17-911]

@@pagelservices be sure to put that slogan on your business cards. “We’re not Professional, We’re Affordable. Haaa. Unreal.

[@juicewrld5884]

what's unreal is the fact you don't realize someone doesn't have to be a "professional" to be good at something. 😂😂. Unreal.

[@G17-911]

@@juicewrld5884 right. Keep leading a mediocre life. 🤡🤡

[@anthonyzink1576]

You should have recommended a KZbin vid to her. how to build steps and she can build her own steps before that dude shows up and stop calling you.

[@pagelservices]

Haha! Maybe next time. Thanks for commenting!

[@89Bullzeye]

It’s a parking space where are you 🇨🇦

[@pagelservices]

Pretty darn close! Thanks for watching!

[@user-wz5sd1tc6u]

Sounds like the guy in stitzer shoulda been your first call 😂 jk he's busy to an we try not to do to small of projects we're growing if i cant bring 1 or 2 guys and work aleast a full day im not interested

[@pagelservices]

Probably! Hey maybe in the future we can colab on some projects together!

[@braydenwilliams7625]

Everytime I see yall pour concrete yall pour it dry as crap like a 20 inch slump.. do you not know how to ask the driver to add 2/3 gallons of water.. it will really help yall out and be way easier to move

[@pagelservices]

Haha, we don't go a lot of crete. Thanks for watching!

[@jameslovitt994]

Couldn't that constant middle finger be misconstrued as sexual harassment?

[@pagelservices]

We are all pretty laid back here. Thanks for watching!

[@tysondaniels6001]

😂😂 what are you working on??🤔 My tibia’s (tibia)🦴 😂😂