My Ather in the service center for 2 months | Part-2

In This Video Took My Ather 450X Gen2 For Battery Repalcement
Watch Part - 1 • Reality of my Ather 45...
Watch Full VideoTill The End to know more
#ather450x #AtherRangeTest #pradeeponwheels
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[@PradeeponWheels]

Part 01 - kzbin.info/www/bejne/Y3yVg5aml9eCaassi=-7sNOCV2JVGJoAsZ

[@prajwalgowda9890]

ನಿಮ್ಮ ಬಹುದೆಕ್ಕ ಮಾಹಿತಿ ಕನ್ನಡಿಗರೇ ನೋಡುತ್ತಿರುಹುದು 💛🙏❤️

[@K00711]

Ather promising their battery last longer, then how within 1.5yrs,in just 20k kms driven vehicle's battery degraded, They should give proper personalised reason for this

[@K00711]

If in case same happen after warranty period over,why they charge rs. 94k for rs. 48k battery? Why cost variation based on warranty period?

[@anbudroid]

Please ask Ather about the real battery cost after warrenty for gen 2. I called customer care they said it’s 54k. Ather people don’t have enough knowledge about their product , so each person give different answer. You people try same question to multiple Ather employees you must lest multiple answers. They don’t have any official part price on their website.

[@mohitajudiya981]

​@@anbudroidRs.84000

[@krishnamohanmishra8420]

If this is something done by ola everyone could have start crying on KZbin. You are one of them who speaks about Ather bad service as well. Good job.

[@soummyadipchakraborty1380]

Agreed

[@Ashgotnochill200]

Agreed

[@domnic-de1sg]

Absolutely...

[@chiragasnani92]

Just a correction, it is not battery degradation. It is misbalanced cells. OEM will open your battery and replace the damaged cells, won’t cost them much. Since service centers don’t have that skillset to repair battery, they just replace it and send the old battery back to OEM

[@akhildesigns2915]

Ok the, still 49k is too much right, replacing cost is too high

[@anbudroid]

Even though they replace mis balance battery battery once again need to repair. Because all the other cells they are les capacity then the new cell , so this new cell charge first and try charge other cells after charger removed. Cells must match with same capacity and manufacturing batch. This is too tedious process so company not repair the battery. They just replace with new one.

[@user-fo1gm7ut1t]

Who cares it costs 50000😂

[@nnlniclb]

@@akhildesigns2915 Compared to what? Batteries are expensive bro!

[@manoj.i.j]

IMHO, U r misinformed: cell balancing happens all d time while charging and during regeneration while braking. But if QA/QC is not good, odd battery cells which r defective gets incorporated into the pack, which over repeated cycles of charge/discharge, affect functioning of BMS and ultimately becomes dead units! So, all industry noise about NMC/LFP, cell-balancing and early intervention thru telematics, deep discharging are just useless talks. The pack's components ie battery units don't hav serial No. as per old industry norms: not even BMS! Only from April onwards with new regulations is there any way to track BMS & battery packs

[@vinaydalvi3902]

Hi pradeep, it's bad that the batteries degraded so fast, companies should take this seriously and probably that's why people are not sure of investing a premium price to buy a EV.... Lets say you have crossed the warranty period then god help you if you have to pay say 90k for a new battery... How many people can afford that..... Company should standardise the quality of the cells and have the technology to replace only the faulty cells so as to keep the cost low.... Else its like owing and maintaining a luxury car whereas the poor commuter is looking for a reasonable two wheeler to commute Pradeep you have to find a way to get to the company and make them answer this major issue... Pradeep you can do this and you should do this as no one has ever spoken of this issue or even addressed this Good luck on this to crack this issue with the Company

[@rammanikandan4150]

49k for a battery change during warranty that too for a vehicle whose cost is 1.5 lakh , looks too premium with that the timeline you used and depreciation involved..

[@haraprasad747]

He has paid Only labour charges i guess

[@HSandeep]

49k is for manufacturer

[@haraprasad747]

@@HSandeep got covered in warranty i guess

[@HSandeep]

@@haraprasad747 yes exactly ,it's manipulative to get more views

[@haraprasad747]

@@HSandeep It isn't manipulation bro. Already his videos are getting good views why would he do so. And I have had chat with him previously he is genuine. I own an Ather 450X he isn't manipulating anything is what I feel personally.

[@mnshkmr78]

3 months ago i too purchased the ather 450x and in my opinion vehicle build quality is good and design is attractive but the range is very less, also it discharge 2-3% sometimes 4% a day in standby mode. Post purchase service is very bad. My bike got syncing and connectivity issue just after 7 days of purchase and it got resolved just last week, means almost after 80 days.and for that also we have to visit the service centre so many times and have to do argument with the service manager. Surprisingly if you complain to customer support online they will advise you to visit service centre and when you visit to service centre they will say you that they will raise your concern to ather customer support on your behalf from customer service centre to resolve the issue. And until they will not get reply from customer support service centre people will not be able to resolve the issues 😂😂 This type of service ather will provide you.

[@vrushalrt]

Thank you for showing us BMTC. Banglore's infra improving drastically day by day 😀

[@syedhisham2594]

but the roads are the same pathetic ones except the concrete ones ..which are also having issues in some areas.. and there is nothing improving drastically.. the traffic management is still horrible.. there is no responsibility on the governing side... the municipal Corporation is basically dead.. our sewage system is horrible.. we don't have enough waste water management plants.. so if you actually like bangalore.. you will question these.. but people are not even aware of these issues.. like just look at our storm water drains.. they should be completely clean... but they are completely polluted...why? and no politician will point that out and no citizens will question them...

[@himanshusingh5214]

@@syedhisham2594 But atleast you got good water supply to homes.

[@syedhisham2594]

@@himanshusingh5214 I am not paying 30% of my whole income for only water which I am paying for (it's not free) .. there is nothing free here.. and on top of that 30 % I am also paying gst... and on top of that i am paying a whole sh*t load of taxes for what? to wipe their a**?.. why don't you understand that these politicians are using our money... you are paying for all that.. when I am paying for my road and all other facilities.. then why the hell should I not ask for justifications when they are not delivered... if you buy a car and they only give you the tires will you sit and say, "atleast they gave the tires"? what kind of nonsense is this?

[@BGRS937]

Even I purchased the vechile Gen 4 in eletronic city showroom and I saw your videos before purchasing after I got some confidence to buy Thank you sir

[@ChetanMehta-gg5vl]

If it was ola they would have told everything is fine and sent you home

[@ankithd7060]

The most awaited video for ather owners

[@burugapallisurya]

Good video bro. I think it's very useful for everyone like both ev manufacturers & ev costumers too .45 days is too much time it's not at all acceptable definitely they should provide alternate vehicle & issue also should be solved in max 15days. For only 20k kms this type of issues should not face by any customers. may be after 60k kms or 5 years later its ok .if the real wold of ev is like this then there is no future for ev. while buying ev we are spending 50k more than petrol scoter & if we face this kind of issue after warranty we need to spend more again. Then what is the use of buying ev. I think all the e v manufacturer should think about this kind of issues deeply. Once again great video bro. Because of your genuine reviews so many people or buying even me bought after seeing your video's .Definitely this video will reach to ather team & I think they will also take serious solution about this kind of issue

[@ronytech7053]

Hi Pradeep ... Do find out why the mobile charging option not available on the ather 450x HR

[@VivekSharma-ip5ey]

When we accept the Ola S1 X. If it comes can you review the key, how convenient is it to use the key with the OLA?❤

[@coderoom1531]

Hi bro So for how many kms range they given for you replacement km range now on new battery

[@Sam-se7xf]

What is the range you are getting after the battery replacement

[@subrahmanyaadiga4178]

@PradeeponWheels any issues observed with fast charging

[@KrishnaRamanujan]

- Same battery soc issue faced in October 2023. - Service Team took almost 45 days & repaired & gave me back my Ather Gen 2 (2021Jan purchased). - Hyderabad, Telangana customer, Service is Done in Pune, Maharashtra (where i work). - Vehicle Performance is still amazing good, but mileage dropped by 15KM approx, which is not a good sign. - Thank you (krishna).

[@sanalsz]

Did you had to pay 45k?

[@KrishnaRamanujan]

@@sanalsz no not at all

[@greenearth2571]

How many times would you use fast charger

[@nagendrajains9068]

In okinawa it takes nearly 4 months to repair battery in warranty after 15k kms

[@sap1207]

Finally some more content on EV.. Waiting for TVS X review Hero Vida1Pro After seeing the huge bill the doubt that raises in mind is if it is worth taking EV?

[@kalpeshpatil2857]

Hey @pradeep what is the cost of the battery if the vehicle is under warranty but doesn't have a subscription? Please clarify i checked the full video but didn't understand.

[@ritz2rock]

@PradeeponWheels Great channel to follow for on EVs, love the content. any update on the Indie River. Is it delivering to customers or just did for few selected customers for news lines. Hard to find the reviews/range test any detail on that.

[@madhankumar4885]

@PradeeponWheels when did you purchase the ather service subscription? Is it still available to purchase? Also confirm which plan and where you purchased. I have bought a vehicle 1 day back and they say service lite & pro have been discontinued

[@perfopt9077]

Excellent two videos. Helped me decide regarding purchase. Based on these videos and a few other channels IMO it is not the right time to buy an EV. When I buy a vehicle I expect to keep it 8-12 years. The battery tech is not mature enough to allow that. Also, subscription for a vehicle that is priced already a little beyond premium is unacceptable.

[@Samyankysy]

This video reveals a critical perspective, highlighting that both consumers and corporations may not be fully prepared for the transition to electric vehicles (EVs). It challenges the prevailing notion of cost savings from fuel expenses, drawing attention to several important considerations: 1. Electric vehicles primarily consist of two key components: the battery and the motor. 2. The lifespan of a battery is typically between 3 to 4 years, while the motor can last up to 6 years. 3. Replacing a battery incurs a cost of approximately ₹60,000, and a motor replacement can cost at least ₹15,000. 4. Over the course of 4 to 5 years, the initial belief in fuel cost savings, which might amount to ₹100,000, is offset by not only the high upfront cost difference of ₹70,000 when compared to a standard internal combustion engine vehicle but also the inconvenience and stress related to range anxiety. 5. And 45 f****g days without the vehicle, because the vehicle was in service. This narrative suggests reevaluating the economic and practical readiness for the widespread adoption of electric vehicles.

[@manjunathr5824]

Hi Pradeep I want know what happened because u not mentioned what exactly happened to battery it's difference in range drop how you know about this problem please explain clearly please

[@burbrf]

What's the update on Ather 450S HR edition? Launch date? any news

[@TheEVExplorer5]

hi Pradeep you took the vehicle in Jpnagar but for the major issue that is the battery you gave in a different service center did they say anything like you purchased it in Jpnagar you should approach the same service center where you took the delivery or they just took like that only and should we pay the price you showed in video that is 49k change or just 200 change ?

[@sarbajitdas7659]

Do you fast charge your battery sp often......why this had happened

[@PlugInCaroo]

*The number of scooters at the service center was making me nervous* ... NEVER expected to see so many vehicles coming in for repair/maintenance.

[@Krishna_hegde]

Service due after specific period of time so there are chances of you seeing so many scooters at the same time it can happen with any motor vehicle too

[@RamKumar-rb6ox]

ather plant and head quarters also located in Bangalore why they take time 45 days for replacement the battery pack.😅.

[@kj3ut]

Do they charge money for washing the ather bikes now I used to get free washing while doing servicing...

[@dhanush.priyan]

thank you so much for documenting everything!

[@er404]

Now I do not see the service subscription anymore. Just RSA and connectivity pack. Also, I thought ather has 3 year battery warranty. Can you tell me, I bought the scooty in 2022 Sept, can I buy extended warranty for battery?

[@shyamchowdappa6754]

Hi pradip Nana vehicle night charging ge akidu morning edu vehicle on madudre on agalila 19/12/2023 ge vehicle service ge kote alinda avari ge battery hogide antha avarige gothu agodake 45days aythu. En problem inda battery hogide antha keludre night full nivu charging akidira adake battery hogide antha idare. Sari hosa battery aki antha heludru battery stock ila antha helkonde bartha idare 7/2/2024 adru avaru ide mathu heltha idare stock ila antha 50days adru avru henu response thagonthane ila nimida henadru help madabhovda

[@rakeshsahu0072]

Sir same issue with my ather still in service center Any suggestions from you please tell me for early battery replacement... And how can I know my scooter battery is new or repaired...?

[@thahirmiqdad4688]

Facing similar issue. Battery degradation is more than 30%. First time i handover my scooter to calicut sc, they taken 9days. They handover me by tolding now cell imbalance issue is rectified. After 4 days i did an test ride, the previous range drop issue is still there. I again requested the complaint and now the sc team telling they need one more week to cell balancing. The same issue is still there even after one week. then only they will send my battery to Bangalore factory. The minimum time period they telling is one month. They dont have any loaner vehicle to give me

[@mayukhghosh3301]

How much did you actually have to pay? And what is the subscription for service? I’m asking as I’m planning to purchase one.

[@RoyalDaddy]

i am seeing this video as an end consumer who is looking to buy ABC products if you need a replacement for XYZ parts, it shouldn't cost as much as new product pricing (Pricing of ABC when bought). considering this XYZ part definitely needs replacement in a few years so 90% of the ABC owners need to go through this. so it's hard to believe it's environment and pocket friendly as of now. good video man for EVs good coverage sometimes we end users only see per day running cost, not the long-term cost :-)

[@sabanagendran]

Pradeep and Ather ❤ story never disappoints 😂.. keep doing these videos bro

[@birudulaprabhudeva3952]

Tq anna ....chala rojulu nundi waiting anna part 2 kosam😂

[@IamLookingforWoody_________786]

Watching you from New Delhi, awesome video tour about Ather service center.

[@ajitsaha2608]

Why they charging in warranty

[@abhaymore7044]

I didn't get it clear ...how much did you pay in total ?????

[@jsprajapati007]

How much range is giving it after replacing the battery?

[@narayanpermi2860]

Very nice Pradeep, somehow I got to see your channel for the first time, subscribed!! You were so calm and composed even if your vehicle had an issue and I liked the way you dealt the whole issue with dealership. Very professional. And your absolutely right that ATHER must give an alternate vehicle if the service is taking very long time. Your advice must reach up to Tarun Mehta🙂.. I am also planning one..

[@Madhuyadav-jj5hs]

Hi bro best electric scooter according to you please tell we r waiting

[@ganeshr2649]

My Ather is also 18 months old , however I did only 4300 kms on the ODO. In warranty is the battery replacement free?? Pls clarify

[@vinodbvvenom546]

They claimed for 30000 kms warranty or 3 years on battery warranty then why we should pay for them?

[@sanjayghadigaonkar6562]

After upgrading to Ola OS 4.0 my scooter is not moving forward, throttle is not working. Please help me out

[@deepaksunny6529]

Heard battery replacement is covered within the insurance as well

[@yashassetty4631]

so we have to pay 48k for it even if it comes under warranty

[@mazzabeats4692]

Did they charged 50K for battery....or it covers in WarranTy......

[@Vidshatke]

I am having ola S1, they didn't responded me for 1.5 month but replaced battery and VCU in 8 days. But I have not got any of the paper work from them.

[@waterfire9667]

Whatever u r saving in running cost u r spending on battery every 25000 kms what is the use

[@shrinathrathi10]

You get a 3 year warranty on Battery right? But why do you have to 49k? For the same

[@shankar837640]

If anyone want to buy this bike, come go chennai ather service center and how many bikes are in service center for more than 50 days and then decide 😅😅😅

[@Chennai...]

If they had scooter for 2 months, is the warrenty period increased for 2 more months?

[@mrducky179]

Why do you have to pay for a battery defect? Is it not covered under warranty?

[@rajaradhakrishnan9131]

I have crossed 30,000 Km 😢 Without warranty 85k battery cost...shit man why have bought this crap 😢 it's better to go back for petrol vehicle guys

[@manoharreddy7288]

My battery is degradation in a similar way at 20k and 18 months old, Will we be getting a 3 years warranty for new battery. Or are we left with just 18 more months

[@anandiyer8655]

Proud of you bro.....for being so special and yet so humble 🎉

[@meetbychance5141]

I started doing bike taxi in my ct 110x from 2022 aug. I was spending 500rs for petrol every two days although it gave 65+ mileage. So i decided to buy an ev. I saw your videos where you did rapido for reference. It gave me clarity about ather. I got my 450x on april 2023. Already covered 21,000+ kms. Very good bike. I had issues with the handle bar few times. I went to service centre 4,5 times. Now its almost fine, but still some issues. Otherwise this bike is best. I am getting 100 km range in ride mode with pillion in bangalore. Thankyou🎉

[@K31249]

R u sure is it better for rapido

[@meetbychance5141]

@@K31249 yeah i doing full time. But you should charge daily

[@KonkiGnanesh-tz2hb]

so after 30000 kms if this thing happen we should pay for every battery exchange like 95k right?

[@abdullahmohammed5198]

Hi! Pradeep i have been watching your videos for quite a while now and i am REALLY enjoying it. i have a idea for you i want you to check the battery range after the replacement

[@rameshm3642]

Bro petrol bike best kadha urke yandhuku e problems anthanu

[@2mailram]

How much km driven while service ?

[@aryasamarth]

I understand you were asking him for how many cycles were there on the battery to understand how long did it take for the battery to degrade. But if the service center guy says that the cell balancing SOC failed, then you can’t correlate the battery cycles to assume that any other battery would fail at those number of cycles too. Seems like a one of a kind incident where your particular cell balancing unit failed, sorry for your troubles bro

[@fazc5226]

Mine too same issue its just 23000 total km they took 2 month to regenerate the battery cells they said but after 1 week again range dropped to old condition now they gave me spare battery from company and they took my battery to further more inspection

[@nanddhakumar9703]

Bro I got the same problem at 13k only, they took around 4months time to put me a new battery and the service response from ather was shit at that time, but the new one i got it for free so it's fine , because I had an 2° scooty I survived but other will suffer a lot

[@VivekSharma-ip5ey]

If a person bought the Ather 450 on the EMI for commercial purposes and had to replace the battery, it would the devastating for him to weigh for 45 days, will he earn and pay the EMI during his long period?

[@kothurukoushik2530]

this type true information makes pradeep anna special

[@sureshsharma-zl1xy]

Hello pradeep bro ❤️ ather service vlogs always best ❤❤ good information ❤❤

[@deepakperumalla8309]

so after seeing battery price play manishi bathuku intena mp3...

[@sagarapte6554]

Thank you for educating us Sir

[@A-man3607-p7o]

Bro you live in south and the factory is in south. Imagine if this had happened to a customer from north east or northern states😮. Absolutely hopeless to buy it then. Activa zindabad for the foreseeable future. Thx for sharing your experience.

[@PradeeponWheels]

Factory is less than 10kms from my home 😅

[@madhankumar4885]

Is the ather service subscription plan cancelled

[@bhaveshsrisrimal5790]

Sir getting a bike is good. If in case getting a new battery or replacing is tough..... Can you pls let us know whether petrol is good or ather ev?

[@SurajSharma-wp8eg]

The Ather with yellow strip was mine 😅. For those of you wondering, it's actually a custom sticker made with the same font that's used on Ather. Thanks for the shout out Pradeep. Love your videos :)

[@lokaero]

Can i get the font and dimensions?

[@PradeeponWheels]

Nice meeting you Suraj 🤝

[@ronytech7053]

Nice looking

[@mihirthakur8366]

How much did they charge for washing?

[@rjv_mntn]

I'd like to know the font too. Maybe the artwork file, if that's not asking too much.

[@SukhinSurendra]

My gen2 just completed 64850km odo in 1.5 years..

[@sanjayrao9685]

my ather 450x had battery issue and its been in service center for almost 2 months , they are still saying battery has been sent to company for checking dont knw what's happening only 3000 km left for warranty and they are saying rat bite iasues are un claimable ,this ia truly frustrating ,i am planning to sell this replacement battery will cost arround 90k which is rediculous , when i purchased this vehicle I was told only 45 to 60k for replacement battery , i am losing trust on Ather and decided to sell this after fixing it.

[@beatstory]

If this took 45 days for Ather, then I cannot imagine how long Ola will take.

[@parveendang297]

If comparison is always with Ola, you could try how long they take and post a video or comments 🤣

[@unknownlove5272]

Its upto the location of the service centre, in few places it took around 20-30 days and some places nearly around 2 months

[@parveendang297]

@@unknownlove5272 This is for @beatstory to experience as his comments is of fear that it will take years for Ola to replace battery

[@quakeaboveall5048]

Ola takes 1.5 months max 2months for battery replacement.. but u must bring ur own scooter to service center, homepickup takes more time

[@JatavAkash-pm8tb]

15 days in bhopal, they changed the battery of the new Air model

[@shibshankarroy2895]

I have purchased a Hero Electric scooty but there are many issues, main issue is battery is provided is repaired not new one. I have informed the issues to company customer care and Showroom both but they are not listening. Pls suggest how to escalate the issues.

[@anbudroid]

I too get battery replacement at 18000 Km (11 month). They ask 2 months for the replacement I fight with them and get spare battery for this 2 months. After that they call me after 35 days and and took their spare battery and replace them new one. So far I understood after battery replacement is using warp mode (other then Eco ) will degrade the battery life fast. So am not switching from Eco to any other mode after this. Also overnight charging , Ather grid chargers also degrade the battery ( make cell imbalance). So I stop all of this and now crossed 48000 km. Now I felt my range was little bit reduced. So averages life of Ather battery pack is 25000 km.

[@babu.natarajan]

I would add another point as 4. Extend the Warranty period for 45 days or however long as the Bike was with the service center without any wear and tear.

[@anuragtm6321]

So bro I’m planning to buy 450x is it reliable enough ? Is it worth ? Because you’re battery got busted soo early 😅that’s not good to own an electic if that’s the case

[@sanbadkhar7754]

Not happy with the time to repair or replace the battery and also the price of tthe battery i have to revert back to my old bike

[@rohitthali7859]

I have ather gen 4 bought a month ago. 450x without pro pack and completed 1500kms in one month. My advice to those who do not want to go for pro pack and want to extract good mileage....maintain speed of 35kmph,slowly accelerate and avoid frequent braking. With 100% to 0% charge I did 135kms with a speed of 35kmph on the highways.

[@user-fo1gm7ut1t]

Are you mad😝

[@bharurocks1534]

On ola it will be 170 easily

[@user-fo1gm7ut1t]

@@bharurocks1534 who give a damn. Why do you need a electric when petrol will be cheaper than changing battery after every year

[@user-og9nl5mt1b]

Driving 35kmph on highway? U may die one die

[@himanshusuchak_0007]

After this video I doubted that should i really buy an ev scooter in 2023. I have already booked ather 450x gen4. I might cancel and go for an IC engine scooter

[@rameshg2063]

How much amount had you paid??

[@pradeep.bhuvanagiri]

Bro thanks for the transparency 😃

[@beingkushalraj]

gives overall cost of subscription and vehicle, service cost and over all expenese that occured in last 18months

[@srinu57]

When did you realise that the degradation has started? Like after driving how many kms? Should we take an extended battery warranty or better to sell it off and buy a new one?

[@shruthi4525]

I also went through the same complaint , no response and update on the delay , initially they said that 10 days for Battery Replacement , after 48days only they changed the battery . 10800 km only drive . Very BAD service system. No escalation matrix for service .

[@RiyazonYT]

I read that in the comprehensive Insurance policy, we can claim an amount per day. Due to a delay to repair in service centers. Check, might it be an add on option.

[@shivamvashishtha]

You wouldn't have faced this battery issue if Ather used LFP batteries instead of Li-ion batteries. I wish they switch to LFP batteries in their new scooters.

[@lorsendmello1989]

Hey Pradeep there is no notification or information shared to people in Mumbai about closure of service centers. Now there is only one working Vikhroli Mumbai Maharashtra. One is out Mumbai, Vasai- Palghar. Could you find from your source out what is going on?

[@vijaykumarm7779]

Bro ather 450x gun3 ge blutooth contact madodu video madi

[@saumendraphadke2082]

I myself own an ather 450x gen3...i just want to ask is there anyone who has a scooter that is out of warranty and if its is still working fine

[@PannegarSachin]

20 months and no warranty covered please tell in detail