Mines get stuck at: 1:27 and loads forever. I had it load for almost a whole day! I have no idea why, Ive looked and found no answer. Could you help me?
@mothhhh32784 жыл бұрын
Solved It!!
@austin99884 жыл бұрын
@@mothhhh3278 would you mind sharing with me how you fixed it? I just bought one and have the same problem! Thanks.
@mothhhh32784 жыл бұрын
@@austin9988 Oh sure! I just deleted everything associated with the scanner. Like the software and everything and reinstalled it all. Yeah, I think it was the software for the CD or something, I reinstalled it through the online version, like the website. If you have anymore questions, I could make a mini video of how I solved it! :D
@austin99884 жыл бұрын
@@mothhhh3278 thank you for the help. I think it is an issue with my computer or it's USB ports. I tried what you suggested but for some reason it doesn't work on my win 7 PC, but I got it working on a win 10 laptop and macbook, so I guess that will do. Thank you!
@mothhhh32784 жыл бұрын
@@austin9988 Im very happy that you figure it out!! :D
@kuripangui Жыл бұрын
Hello! I got this scanner, but with the AutoScan button saves everything as PDF, even the photos. How can I configure the software to solve this? I want to save as JPG.
@PrintCloud Жыл бұрын
Hi, it works usually ok for me. For multiphoto scan make sure you have distance between photos. I made another video to get more into details for scanning photos. Maybe it helps, check from 3:00 kzbin.info/www/bejne/sGfcd2ltqdlokLc
@СергейКондратьев-к3д3 жыл бұрын
Всё работает простой и надёжный сканер
@albertotorres2393 жыл бұрын
My scanner allways insert the date in the name of the file saved. How can i eliminate the date of the files scanned?
@PrintCloud3 жыл бұрын
In the preferences of the IJ Scan Utility you will find filename settings
@ghanahshyam99992 жыл бұрын
Is it compatible with windows 11
@PrintCloud2 жыл бұрын
I am sure. It should be plug and play, just install IJ Scan Utility software kzbin.info/www/bejne/sGfcd2ltqdlokLc
@shubhankarghorui60744 жыл бұрын
My scanner cannon lide 300. This scanner is a problem, problem id. 2,156,33
@PrintCloud4 жыл бұрын
check the cable, try another USB port, uninstall scanner, reboot PC and reinstall... just few tips that may help somtheing is wrong with the communication
@MrSteelermania4 жыл бұрын
When I attempt to scan something I get "Cannot communicate with scanner for these reasons: - scanner is turned off - usb cable is disconnected" Anyone else have this issue???
@PrintCloud4 жыл бұрын
didi you try another USB port?
@MrSteelermania4 жыл бұрын
@@PrintCloud i just got my money back. The product should be pulled with this many people experiencing trouble with their software
@mantra-pv5rp4 жыл бұрын
@@MrSteelermania I have the same issue
@MrSteelermania4 жыл бұрын
@@mantra-pv5rp I traded in for an Epson. Way better and software works flawlessly
@mantra-pv5rp4 жыл бұрын
@@MrSteelermania Any idea why this one isn't working? Cannot return, so need to make this one work. It's all brand new, though