Product Interviews: Success Metrics (Execution/Analytical)

[@diannayau]

What success metrics questions have you been asked in interviews?

[@lucasrodolfo5622]

I had an interview 2 weeks ago and I was asked : What success metrics would you set for Uber Lite (Light)?

[@Theatriics]

I've been really appreciating your videos because you emphasize thinking through the problem and why it makes sense, rather than memorizing a bunch of frameworks with fancy acronyms

[@jjong0711]

Very helpful, thanks Dianna! I actually bought a PM interview course but a lot of your videos/frameworks blow this course out of the water

[@StdsRbop1]

Legit is the best pm prep I've seen

[@VishnaMooneesawmy]

How did you come up with choosing the most important metrics out of the 3?

[@LinhNguyen-vs6oh]

That metric is for level whole app, how about a feature in an app? How can I define within a small area?

[@snehaghosh7608]

What is the reasoning behind giving the average number of rides requested/week/rider (P2) a lower priority as compared to the number of cancelation/total number of ride (P1)?

[@sukritimacker7562]

This is just pure gold!!

[@redbaron007-e5p]

Great video. Some comments: I would prefer to keep revenue/profit metrics out of scope since they're not product success metrics - you mentioned # of completed rides as NSM, that's a good enough proxy for revenue imo. I would track Driver/Rider ratio at Uber level instead of at the driver-level.

[@jay-alicesuah9161]

I was pondering about this and saw your comment. Agree. My justification is that it's not unique to the driver. One other metric I had penned down is average distance travelled / ride - to indicate that drivers are driving longer distance per trip and equating to increase in revenue

[@pankajg2012]

how is total earned over total spent different from total profit?

[@yunyang4314]

Very clear. Thank you!

[@NikitaBansal-v2g]

Wouldn't this have been easier to do thinking about company goals (engagement and retention > monetization> adoption > acquisition), followed by evaluating the drivers and riders' top 3 pain points and defining success that helps us track our performance on a few prioritized painpoints.

[@jay-alicesuah9161]

I agree and im also used to this approach. But i think what Dianna has done is to give us a comprehensive view on things..although I do wonder if I'm able to think through as deeply in a real life interview with time constraint and a level of nervousness :/

[@riteshdshetty]

Driver productivity should be P1 not P3 if you think from Driver perspective.