Product Spotlight - Urbanista Stockholm

[@azellito6524]

Hi my one of my urbanista stockholm earpods dosenr work and just ligts upp blue allt the time abd the audio dosent work on the left one but the right one is fully working. Can you pls help me

[@fadialkourdi7221]

Yes mee to

[@MrAirafh]

@@fadialkourdi7221 reset it

[@ahmedfathymahmoud5744]

Yes me too

[@Eplu-]

I can tell you how to fix it Step 1 put the urbanistas into the case Step 2 hold on the logo for 10 seconds Step 3 you got it

[@lanaitgirl]

Thanks, this review was helpful! Looking for earphones that aren’t in-ears

[@schnitzel902]

lanaitgirl Did you buy those? Or did you choose another pair of headphones?

[@sophievoggenreiter2859]

How do you connect them :( it doesn't work

[@Hitfar]

Please visit their website and contact their support team with any technical questions. support.urbanista.com/support/solutions/articles/43000500983-stockholm-user-manual

[@gopalshrestha8669]

Left side not working mic

[@dustintrilla9691]

gopal shrestha sane left side don’t work for me wasted $200

[@jemaero92]

Hey there great video! But is their sound better than the Airpods?

[@Hitfar]

Hey, this is Ryan from the video. I would say they are both about the same. the Audio is underwhelming compared to a closed earbud which will undoubtedly give you better audio because you're isolating the experience. Like I mentioned in the video the audio profile is about the same. For close to 200 dollars less than airpods would you expect the audio to be better than the apple airpods? probably not. You save money and you go buy a second pair of headphones for your mom, cousin, best friend and everyone is happy. Cheers, Ryan.

[@jemaero92]

Hitfar thank you for quick response. I was really hesitating between these two. Knowing the fact that the sound isn't as amazing as other earpods.. Well, I'm about to buy it tomorrow :) Cheers from France 🇫🇷

[@Hitfar]

@@jemaero92 Bonjour my French friend. I think for the reasons we give in the video, the Urbanista Stockholm are a great budget friendly option and they do sound just as good as any other airpods style earbud. I found them comfortable for long periods of time, which I could not say about the oldschool Apple corded headphones (if you remember them) But the sound quality is much the same. Plus with these being a lot more cost effective, you won't have a heart attack if something happens to them. Which is always a plus. Ryan.

[@jemaero92]

Hitfar, I remember these Apple corded headphones, the sound was truly awful. However I was very surprised by the Airpods, the sound wasn't obviously perfect but the quality was way more important than the old one. So yeah I'm looking for pretty much the same product but for a reasonable price. Think I've just found it

[@TheRealKenaBugg]

My left bud will not work or light up

[@Hitfar]

the left bud should sync with the right bud. the right bud is the primary bud. when the unit is placed inside of the case, both should light up. please contact Urbanista if you have problems beyond this.

[@samanthamay6714]

How did you go? I had issues with connection too. My left one had a working light but no matter what I did, it wouldn't play sound even though the right one did. I ended up exchanging them for a new pair. Now I am having similar issues! They have been charging for 4 hours. While in the case, the left earphone light is staying blue, while the earphone right blinks 4 times every minute or so. I take them out, the left earphone will say "Power On" but then nothing happens. I cannot get "Urbanista Stockholm" to appear in my Bluetooth list at all (and I have followed the set up instructions many times over, resetting them 6 times too). I have an up to date iPhone 7 plus. Everyone makes out like they connected theirs straight out of the box, so I don't know if I am missing something? Does the light on the right earphone need to be solid blue as well? I have sent two messages to Urbanista with no reply yet. This is the first page of comments where I see people have had the same frustrating, and Urbanista are really vague beyond "try resetting". If you do that and it doesn't work, you are stuck. I just know I have never had so much trouble setting up a new pair of earphones.

[@TheRealKenaBugg]

Samantha May I never got it to work

[@Hitfar]

@@TheRealKenaBugg if you follow the instructions they will work. press and hold both touch buttons until they enter pairing mode, once they are reset, pull them out of the case, do not plug them into your ears, they must sit on the table in front of you while you connect them to your phone and they MUST be very close to each other once your phone connects to them, go ahead and plug them into your ears. they should work. The left bud needs to be close to the right at first to gain a connection.

[@jacobv2602]

@@Hitfar But that still doesn't help with the fact that the left earbud cannot connect to the right one. No matter how long you wait for it to connect together. AND since the earbuds cannot connect, it never actually appears in the bluetooth connections. It's truly frustrating as all people say is to 'restart and it'll work.' Ive restarted 8 times now with absolute no luck AT ALL.

[@aduethioattech107]

My left ear buds not working. Why? If you know please let me know

[@Hitfar]

You need to follow the correct set up instructions. The left bud will not work of you don't make sure it connects to the right bud. Reset your buds in the case, pull them out and put them right beside eachother on a table, open phones Bluetooth settings and connect them. Only once they're connected should you put them in your ears.

[@faithcasement4986]

@@Hitfar omg thank you this helped me so much

[@olatundeakanbi4271]

Hey, Hi. Only the Right side of my unit is working, why

[@Hitfar]

As we are not the manufacturer, we do not know why. We are only a distributor. If there is an issue, it would be best to return the unit where you purchased it for further help. Urbanista does offer a great warranty on their products.

[@olatundeakanbi4271]

@@Hitfar ok thanks I bought this at the JFK airport departure stored. I may be there again in December. I just wondered if I was doing something wrong.

[@schnitzel902]

Olatunde Akanbi Did you try to reset them?

[@Hitfar]

@@olatundeakanbi4271 If you press and hold the Urbanista Logo's on each bud, while they're in the charging case for 15 seconds, they will reset. one you pull them out of the case the first time, place them directly beside each other on a table, do not put them into your ears yet... open your Bluetooth settings and connect to the Urbanista Stockholms, once they connect, pick up the buds and put them into your ears. they should work now. A common mistake people seem to be making is that they are not making sure the left bud connects to the right bud. Only the right bud is Bluetooth and the left bud just connects to the right one.

[@Hitfar]

Any Technical issues you experience with your product, please email: [e-mail] User Manual HERE: support.urbanista.com/support/solutions/articles/43000500983-stockholm-user-manual We are a product distribution provider and our videos are made for sales teams.

[@abdulmunaf6589]

How I understand it's charging and charge is full. So, plz let me know about ligt during charging and after charge.

[@Hitfar]

All of this information is clearly available to you in your instructions handbook that comes with the Stockholm headphones.

[@dustintrilla9691]

Just bought 2 pairs at sprint both are defected. On one pair only one headphone works and the other ones won’t even charge lol.

[@Hitfar]

There's nothing defective with them. you need to follow the instructions for pairing the earbuds together. If you look in the comments below, we have answered this specific question a number of times. Charging on the other hand we have not seen any issues with the Stockholm, so that might be a problem. But as far as connectivity, it's an easily replicable problem with an even easier solution. Urbanista does have a warranty program for all of their bluetooth headphones + earphones, so be sure to get in touch with them.

[@dustintrilla9691]

Hitfar I did I did the reset by holding both logos on both pairs. I got one to work and the other is defected. Just returned them to sprint for a pair of airpods.

[@Hitfar]

@@dustintrilla9691 It's not just about resetting the buds, you actually have to set them out on a table right beside one another for them to pair to each other before you even pair your phone to them. That's because only one bud has bluetooth built in. the other is simply a receiver. But in any case, Urbanista has alleviated this issue all together by releasing the Paris, which are far more comfortable and have zero connectivity issues. But enjoy your airpods. I'm sure they're awesome. Just some of the quirks you get with a budget earphone sometimes.

[@dustintrilla9691]

Hitfar that’s exactly what I did. I let them charge over night too. The pairing worked one pair. But the other pair, only the right earbud lights blue. When I do the reset, only the right earbud blinks rapidly, and when I set them next to each other, only the right earbud flashes and pairs

[@Hitfar]

@@dustintrilla9691 That's too bad my friend. Hopefully you enjoy the Airpods, but I would suggest checking out the Paris buds, we will have a video on them soon going through a comprehensive breakdown. They fixed a lot of the "bugs" that people experienced with the Stockholm. Really nice unit.

[@azimhtc]

Der 45 quid in currys uk 👍🏼

[@skayv2379]

loose the music but nice vid

[@gopalshrestha8669]

battery not good..only 2 hr can use

[@Hitfar]

We have personally tested the Stockholm headphones and they have up to 3.5 hours per charge, which is average and slightly more than the Apple Airpods. If you are getting 2 hours, on a single charge, that is comparable to the Airpods and for only 100 dollars, that's not bad at all. Please read the packaging before you purchase products. up to 14 hours including the charge from the battery case when the battery case is fully charged.

[@BBoySewo]

Imho your video is just paid advertisment, you not telling the truth. These things are the shitiest earbuds ever, it's worth maybe max 4£ lol. Totally broken design - very uncomfortable, shape is not suitable for the ear shape, additionally made of slippery material. They just slipping off each fuckin time when you're trying to push them in. Especially on gym. Forget about any background noise cancelling. Sound quality is very poor as well. Loud, but very flat bass, which is drowning out all music, every higher tones and vocals. Really unpleasant feeling. Touch buttons totally useless - instead of something functionally like idk answer call or pause or next/prev song, main function is +/- volume.. After week I cannot use them anymore. I'm damn disappointed, don't buy this product.

[@Hitfar]

We are a distributor, as it states in our description below every video. That's why this is a "spotlight" and not a "review". That much is extremely clear. The touch functions do allow you to answer calls, change songs AND activate Siri or Google Assistant, you just need to read the instruction book which came with them. The price point for our retail partners is very low and we were very very honest about our thoughts on the quality of the audio coming from the Stockholms in this video. Your issues with the Stockholm, (Ryan) would like to note are the exact same issues most people have with the original Airpods. They are not made to have a firm seal against your ear and will not be for everyone, but as you can see from our test in the video Ryan was able to shake his head and they did not come out. As the Stockholms do not have an IPX rating, it would not be advisable to wear them to the gym as they are not a "sport" earphone. Thank you for your feedback. These are a budget earphone and just like any other budget earphone they are not perfect, but there are employees of Hitfar who still use their Stockholms to this day and after a year of testing, are still enjoying them.

[@dodujrlecon4362]

Sa fonctionne pas vos putai de écouteurs

[@Hitfar]

What seems to be the problem with them?

[@eski55ea]

Yeah, my left bud sucks

[@Hitfar]

Yeah? How so? Urbanista will cover any defective units, just return them to the location you purchased them from and you should be able to get some help. No product is perfect, but we know Urbanista cares about getting this kind of feedback.

[@NJVArtimations]

Same

[@johncookiedoee]

Every KZbin tech guy gets this wrong!! Nope!! Motorola had already made 2 models of truewireless earphones before Apple.. Long before!!

[@Hitfar]

No one said these were the first ever true wireless earbuds... We are the distributor for Motorola, Samsung, Urbanista, Plantronics, and many more. Not sure what you are getting at with your comment.

[@Hitfar]

Also, we have created content on the VerveOnes Music Edition in the past, which we believe are a fantastic earbud.