Programming Your UltraPro Universal Remote - Auto Code Search

The auto code search programming method searches through all the codes in the remote to find a code for your device. This video will walk you through the auto code search method step by step.
Direct code entry is another way to program your remote. Watch the step-by-step video at • Programming Your Ultra...
Learn more at www.byjasco.com.

[@DiannePritchett]

Thank you so much. This was so helpful. I thought this remote just stopped working then I finally came to KZbin knowing someone had the answer. Yeah Happy New Year to me...lol it's fixed.

[@JascoProductsCompany]

Glad to hear it!

[@angeladay1534]

I accidentally erased my code, not sure how. Couldn't find my code sheet from GE Backlit remote I bought last September. Thank GOD for you! This was so easy, the instructions concise, also, it wasn't given, at breakneck speed, it was articulated, very clearly. I could not believe how fast this remote was reset for my Sony Blu-ray DVD player! This is one of the best videos ever!!! Have a Blessed day! 😆🙏🏽📖💖

[@JascoProductsCompany]

Hi Angela! Thank you for your kind words! I'm so glad this video was helpful to you and that your remote is back to operating all of your devices. That's wonderful! Should you need any future assistance with your remote, please feel free to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. We're happy to help. Have a great day!

[@gmarkovics]

Thank you so much! This was very helpful!

[@JascoProductsCompany]

Hi Gina. You're welcome! I'm glad this video was helpful. Thank you for sharing!

[@cupidjones110]

Thank sooooo much! This help me a A LOT definitely subscribed! ❤

[@JascoProductsCompany]

You're welcome! I'm glad this video was helpful. Thanks for subscribing! If you have any questions in the future regarding your UltraPro remote, feel free to call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time.

[@alphaa7828]

I used this video to help me connect the remote to a guests TV here at the hotel I work at. Thanks!

[@JascoProductsCompany]

You're welcome! I'm glad this video was helpful.

[@sebastianrobles5129]

Awesome vid, thanks!

[@JascoProductsCompany]

You're welcome! Glad you liked it!

[@Officially_Caitlin]

Thank you this video was so helpful

[@JascoProductsCompany]

You're welcome! I'm so glad it was helpful. Thanks for letting us know.

[@Kabbamodern3]

This was soooo helpful thank you so much this remotes an upgrade anyways our dog chewed on our old remote lol

[@lealapalmer9458]

S gas

[@rubenambriz390]

Big Thanks! I had lost the codes!! Blessings 🙏

[@JascoProductsCompany]

Hi Ruben. You're welcome! I'm glad this video was helpful. Should you have any other questions regarding your UltraPro remote, feel free to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time, and they'll be happy to help you.

[@aavv1818]

WOW IT WORKED! THANK YOU IMMENSELY, FROM SAN FRANCISCO!

[@JascoProductsCompany]

You're welcome! I'm glad this video was helpful to you!

[@user-ll2tg3dd5o]

Thank you for the simplicity🤘🏼

[@JascoProductsCompany]

You're welcome.

[@kaydensom3810]

good looks bro, easy steps!

[@JascoProductsCompany]

Hi Kayden. Thanks for sharing!

[@emilybrown5905]

Omg thank you so very much!! This helped me out so much, I never would’ve figured this out on my own!

[@JascoProductsCompany]

You're very welcome! I'm glad it was helpful.

[@coonhoundpro796]

Your literally the best person every

[@angeladay1534]

😆💖💖💖

[@mittyma6015]

Thank you!!! It helped me a lot..

[@JascoProductsCompany]

Hi Mitty. I'm so glad! Thanks for letting us know. Should you have any future questions regarding your remote, please call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.

[@vloiix8319]

I LOVE YOU! THANK YOU!

[@JascoProductsCompany]

You're welcome!

[@princeroyal41]

THIS HELPED ALOT

[@JascoProductsCompany]

That's great! I'm glad the video was helpful. Should you have any future questions regarding your UltraPro remote, feel free to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time.

[@octavioservin]

Amazing and simple to use video. I always comeback to watch it when ever I need to.

[@JascoProductsCompany]

Hi! Thanks so much! I'm glad this video is a helpful resource for you! Should you have any future questions about your remote that aren't addressed in the video, please feel free to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.

[@johnninnin]

Omg I needed this video

[@JascoProductsCompany]

Hi Jon. I'm so glad this video was helpful! Should you have any future questions about your UltraPro remote, please feel free to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.

[@duketogo204]

Thank you so much! Lost the code book been looking for it driving me nuts 😅

[@JascoProductsCompany]

You're welcome! I'm glad this video was helpful. If you have any questions in the future regarding your UltraPro remote, please feel free to call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.

[@preciousmkhize694]

Thank you so much it worked

[@JascoProductsCompany]

You're welcome! I'm the glad the video was helpful.

[@josemartinez3078]

It was so easy thanks to you

[@JascoProductsCompany]

You're welcome! I'm so glad the video was helpful.

[@natalieayestas8090]

Thanks a million 🥳

[@JascoProductsCompany]

You're welcome!

[@markg7116]

You have to hit the setup button as your last set to program it fully.

[@darkmoney6698]

No u dont. Gas lighting

[@ayana9490]

@@darkmoney6698 idk who to believe 😭

[@duck3372]

@@ayana9490don’t press it

[@berky3760]

Thanks sm!

[@december23ellis79]

Thanks man

[@ann999TarotStuntin]

Thank you worked first try💖💖💖

[@JascoProductsCompany]

Hi Ann! You're welcome! Thanks for letting us know! Should you have any questions about your remote, feel free to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time, and they'll be happy to assist you.

[@Silvia77877]

Worked. Thank you

[@JascoProductsCompany]

Hi Silvia! You're welcome! I'm glad this video was helpful. Have a great day!

[@aidenmartin3544]

Thanks my mann.

[@JascoProductsCompany]

You're welcome!

[@trinitysanders4360]

Thank you so much😃

[@JascoProductsCompany]

You're welcome! I'm glad this video was helpful. Have a great day!

[@soulholmes3589]

Sweet thank you

[@user-lv5xs5zf2d]

Thank you 🤝🏼

[@JascoProductsCompany]

Hi Kitty! You're welcome! I'm glad the video was helpful. If you have any additional questions regarding your UltraPro universal remote, please call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM, Central Time. They'll be happy to assist you.

[@fazebrail2771]

Thx allot great video it worked like always. Just do it like they do it and I'll get going and work

[@JascoProductsCompany]

You're welcome! I'm glad this video was helpful. Should you have any questions about your remote in the future, please feel free to call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time.

[@missunique5414]

Thank you. The only video that was helpful for me!

[@JascoProductsCompany]

You're welcome! I'm glad the video was helpful.

[@poggies16]

Thank you so much a video that works thans

[@JascoProductsCompany]

You're welcome! I'm glad it helped.

[@MDFlo]

THERE GOES MY HERO!!! Watch em as he goes !

[@gamingwithsebastian241]

Thank you so much

[@JascoProductsCompany]

You're welcome! I'm glad the video was helpful.

[@danielaltman1081]

Thank you sooooo much

[@JascoProductsCompany]

You're welcome! I'm glad this video was helpful!

[@kashout8546]

Thank u so much

[@JascoProductsCompany]

You're welcome! I'm glad this video was helpful.

[@factsjusticetruth8752]

*THANK YOU!*

[@JascoProductsCompany]

You're welcome! I'm glad this video was helpful.

[@trinabobina7674]

THANK YOU! I felt so dumb ang frustrated I watched two other video tutorials that didn’t work , was about to throw the remote out the window 😂

[@JascoProductsCompany]

You're welcome! I'm glad this video was helpful to you.

[@nickdare3313]

Thank you !!!

[@JascoProductsCompany]

Hi Nick! You're welcome! I'm glad this video was helpful. Should you have any future questions regarding your remote, please feel free to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.

[@ThrivingWithTheSussexes]

Thank you.

[@JascoProductsCompany]

You're welcome! I'm glad this video was helpful. Have a great day!

[@just_sheed]

THANK YOU SO MUCH

[@JascoProductsCompany]

You're welcome! I'm glad it was helpful.

[@priscillalaguna1794]

Super helpful and very easy to follow. Thank you!!

[@rogerfunk7315]

U helped me

[@JascoProductsCompany]

Hi Roger. Thanks for letting us know. I'm glad this video was helpful. If you have any additional questions regarding your remote, please call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.

[@gloggles9159]

This was more helpful then the directions that came with it. Thank you for posting this video.

[@JascoProductsCompany]

Hi! You're welcome! I'm glad this video was helpful to you. Should you have any future questions regarding your remote, feel free to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.

[@atxtu7351]

I can’t find my code, this work great thank you.

[@JascoProductsCompany]

I'm so glad this video was helpful! Should you ever need to look up a device code in the future, you can find it online at byjasco.com/universal-remote-codes. Have a great day!

[@kittykatsenpai4725]

Worked for me and I think I have a different version of this remote

[@yessrodd]

AMAZING!

[@JascoProductsCompany]

Hi! Thanks! I'm glad this video was helpful.

[@tokes7102]

Super helpfull

[@JascoProductsCompany]

I'm so glad! Thanks for letting us know.

[@fromessa6636]

You saved me and my wife’s night

[@JascoProductsCompany]

We're happy to help.

[@betsyduncan5965]

Thank you

[@JascoProductsCompany]

Hi Betsy. You're welcome! I'm glad this video was helpful. Should you have any future questions regarding your remote, please feel free to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.

[@hiediarmentrout6552]

Thank you so much..... My universal remote has been working Just fine till the other day it flung off my bed across the hardwood floor and just stopped working right. I tried everything even entered codes in manually and Still couldn't get it to work till I saw THIS video. It works again Thank you Again with this cold weather This Bed Princess likes to stay warm. Lol 😆

[@JascoProductsCompany]

Great to hear!

[@reginacams5371]

Wewwww thank you

[@JascoProductsCompany]

Hi Regina! You're welcome! I'm glad this video was helpful. Have a great day!

[@mejustbnme8302]

I have a 2010 Sanyo LED HDMI 19inch TV that works so well. Great sound. Great picture... but no remote. Will this remote work on such an old TV?

[@JascoProductsCompany]

Hi! I'm glad to hear your 2010 Sanyo TV still works so well! To answer your question, yes, this remote will work with your TV. If you have any further questions, please feel free to call our U.S.-based Consumer Care at1-800-654-8483, M-F, 7AM-8PM, Central Time.

[@mejustbnme8302]

@@JascoProductsCompany Thank you!

[@wholehearted77]

Do you have any videos on how to connect the same remote to with fire stick?

[@JascoProductsCompany]

Hi Jerald. Great question! Amazon Fire TV Sticks use radio frequency (RF), while our universal remotes use an infrared signal to operate A/V devices. Therefore, there is no code, as this remote is not compatible for use with the Fire TV Stick. If you still want to consolidate your streaming remote with a universal remote, you may want to check out this Philips Companion Remote: kzbin.info/www/bejne/fKLZZXylhMSbfac It has a cradle on the back of the 4-device universal remote to house your Fire TV Stick remote, so the two are merged into one. I have one and absolutely love it! You can find them at Target, Amazon and byjasco.com. If you choose to go this route, be sure to select the version for Fire TV (a Roku version is also available). You’ll also want to confirm compatibility for your specific Fire TV Stick. This companion remote is not compatible with Fire TV Basic remotes (1st and 2nd Gen) and the Fire TV Stick remote (1st Gen). I hope this helps. If you have any additional questions, please give us a call at 1-800-654-8483, M-F, 7AM-8PM, Central Time. Have a great day!

[@bonnieperkins3980]

Lost original TV remote to Samsung smart TV. Will the universal ultra pro ge remote work to be able to setup AT&T Hot Spot.

[@JascoProductsCompany]

Hi Bonnie. Assuming you connect to your hot spot through the TV's settings menu, an UltraPro universal remote should get you there, as it would provide access to that menu. Also, the UltraPro universal remote comes preprogrammed for immediate use with Samsung TVs -- no programming required. Simply add fresh batteries and you should be good to go. If you have questions about setting up your smart TV to your AT&T hot spot, please contact AT&T or visit their website for assistance. If you have additional questions about the UltraPro universal remote, please call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time. Thanks!

[@TheMexicanMule861]

Life saver

[@TheMexicanMule861]

I love you

[@JascoProductsCompany]

I'm so glad this video was helpful! If you have any future questions regarding your UltraPro remote, please call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.

[@drgreen5158]

Thanks

[@JascoProductsCompany]

You're welcome! Should you have any questions in the future regarding your UltraPro remote, please feel free to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time.

[@user-wy4sr7dt2g]

How do you run suto program? Is there a menu bottom on this remote?

[@JascoProductsCompany]

Hi. To run the auto code search to program your devices into this remote, please follow the instructions outlined in this video and also found in the manual that came with your UltraPro remote. If you would like us to walk you through the process step by step, please call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time, and we'll be happy to assist you. If you're referring to the auto program feature of your TV to scan for channels, please consult your TV's manual or contact your TV's manufacturer.

[@sofakritic6914]

Hi I have monitor Acer XR342CK 34, would any of these controls will work my PC monitor? Please let me know. Thanks!

[@JascoProductsCompany]

Hello. These universal remotes will not work with you PC monitor. Your monitor would need to have an infrared (IR) sensor on it. If you have any further questions, feel free to contact our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time. They'll be happy to assist you.

[@sofakritic6914]

@@JascoProductsCompany thanks makes sense a lot. Appreciete it

[@JascoProductsCompany]

@@sofakritic6914 You're welcome!

[@yasmendrake2291]

Awesome! It worked 💜

[@JascoProductsCompany]

Great! Thanks for sharing! Should you have any future questions regarding your UltraPro remote, please call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.

[@wyattspop]

Can you please tell me how to program the remote for the Amazon Fire Box (streaming box). It has no on/off power switch just like a Roku, but I see no Amazon in the codes .Thank you

[@JascoProductsCompany]

Hi Tommy. Amazon Fire TV devices use radio frequency (RF) while our universal remotes use an infrared signal to operate A/V devices. Therefore, there is no code, as this remote is not compatible for use with the Fire TV devices. If you've not already done so, you may want to see if the Amazon mobile app remote will work for your setup. Here is information from Amazon regarding that option: www.amazon.com/gp/help/customer/display.html?nodeId=GGKS6F6YNYGHK6YG If you have any additional questions regarding your UltraPro remote, please call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time.

[@wyattspop]

@@JascoProductsCompany Very kind of you, I understand the Amazon Firerbox uses RF and the UltraPro uses Infrared, but in my son's setup, (Samsung TV, Sony Bluray, Denon AV Receiver, Firebox) I can scroll through the inputs and CEC turns on the Firebox and the Ultrapro DOES control the firebox, but in my home theater (Samsung TV with CEC, Denon Receiver, Bluray and Firebox) it does not turn it on? Could it be because the home theater Denon Receiver is older and has no HDMI inputs? If I decide to ditch the Fireboxes, which streaming box is best with this remote, a Roku? Thx much

[@rogerfunk7315]

Funny u helped me a year later

[@JascoProductsCompany]

Hi Roger. Thanks for letting us know. I'm glad this video was helpful. If you have any additional questions regarding your remote, please call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.

[@theivdbfamily]

Does this work with Rolkolsen systems?

[@JascoProductsCompany]

Hi! Thanks for your question. Our universal remotes are designed to primarily work with U.S. brands. Therefore, they are not compatible with Rolkolsen systems. If you have any additional questions, please call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time.

[@morrislin6708]

Omfg I was trying to setup my tv for hours dude ⚡️

[@JascoProductsCompany]

Hi Morris! I hope this video was helpful to you. If you still need assistance with your remote, please give our U.S.-based Consumer Care a call at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you!

[@angeladay1534]

Foul language was totally uncalled for. Do not use GOD's name in vain. Praying for you. 💔😢📖🛐

[@morrislin6708]

@@angeladay1534 it oh my my fuckin gosh lady chill👹

[@angeladay1534]

@@morrislin6708In these "Ununited" States of America, and around the world, most younger people are so bitter, aggressive, fierce and downright hateful. It doesn't, have to be that way. Manners and respectfulness, used to be taught in the schools and in most homes. Just letting you know, Jesus loves you! No need for cussing. Praying for your anger to cease. In Jesus, most precious and Holy name, Amen! 💔🙏🏽🛐😄😆⛪

[@makyianp]

I have to turn on my tv from the remote n nun of this helped do you have any other ways ? Like ASAP

[@JascoProductsCompany]

Hi Makyia. If you haven't already done so, try programming your remote using the Direct Code Entry method. It's outlined in the manual that came with your remote as well as in this video: kzbin.info/www/bejne/f3uZmHatfsx4ock If you need additional help, please call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.

[@alexa.ndrthegreat]

is it same on 2012 technology?

[@tristanwallace2594]

Its pretty much universal it works on my 2013 vizio

[@tisoyaga]

Any info on how to program the app buttons on my GE remote

[@JascoProductsCompany]

Hi! Great question! Once your TV is programmed into the remote, the APP keys are automatically set to whatever APP the TV deems as the priority. For example, for Roku TVs, it's Netflix, but on a Sharp Smart TV, it might be Hulu. If you have more than one APP button on your remote, simply turn on your TV and then press each APP button to see which APP the TV has associated with each button. If you have further questions, please contact our U.S.-based Consumer Care at 1-800-654-8483, 7AM - 8PM, M - F, Central Time. They'll be happy to assist you.

[@mellie4174]

does this work with amazon prime and netflix?

[@JascoProductsCompany]

Hi Mellie. Great question! If your UltraPro remote has one or more APP hotkeys and the TV you've programmed into the remote is a smart TV, then the remote's APP hotkey is automatically set to work with the APP your TV prioritizes as first. For example, if you've programmed your remote to operate your LG TV, and if LG prioritizes Netflix as the first streaming APP followed by Amazon Prime as the second, etc., then the remote's APP or APP1 hotkey will take you to Netflix, and the APP2 hotkey will take you to Amazon. However, it all depends on which streaming APPs LG prioritizes as first, second, third, etc. I hope this information is helpful to you. Should you have any additional questions, please call our U.S.-based Consumer Care at 1-800-654-8483, between 7AM-8PM, M-F, Central Time. They'll be happy to assist you.

[@DMFISHING23]

The red light turned of

[@rogerfunk7315]

Sir my battery got a little beat up could that have a effect?

[@JascoProductsCompany]

Hi Roger. That shouldn't have affected the programming. However, if your battery is beat up, I'd highly recommend you go ahead and install fresh batteries just to be safe. If you have additional questions, please call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time, and we'll be happy to assist you.

[@harddonkeykong2196]

Input doesn't work when I press it my screen goes blank. I have an old Vizio tv if that helps

[@JascoProductsCompany]

Hello. There may be another code for your Vizio TV that would work better and solve this issue. Use our handy online code search tool to discover all of the Vizio TV codes: byjasco.com/universal-remote-codes Then, follow the Direct Code Entry method to program your remote: kzbin.info/www/bejne/f3uZmHatfsx4ock If none of those codes work and if you know it's not an issue with your Vizio TV, please call our U.S.-based Consumer Care team at 1-800-654-8483, M-F, 7AM-8PM, Central Time, and they'll be happy to troubleshoot this issue with you.

[@sergiohernandez4037]

So I'm pretty sure I messed up but I've tried multiple times now I turn my tv on and off with the volume buttons and change the channels with the arrows

[@JascoProductsCompany]

Hi Sergio. Thanks for reaching out. We'll be happy to help get your remote back on track. You can start by resetting it to factory settings. Simply follow these three steps: 1. Press and hold the SETUP button until the red light on your remote stays on. 2. Press and release the MUTE button. 3. Press and release 0 (zero). The remote's red light will blink twice. Your remote is now back to factory settings. Now you can try programming it again using the Auto Code Search or Direct Code Entry method. Direct Code Entry video - kzbin.info/www/bejne/f3uZmHatfsx4ock Auto Code Search video - kzbin.info/www/bejne/fKiQnGSri9OJrqc You're also welcome to give our U.S.-based Consumer Care a call so they can walk you through the process over the phone. You can reach them at 1-800-654-8483, 7AM-8PM, M-F, Central Time. I wish you all the best, and again, feel free to reach out to our Consumer Care team, if needed.

[@damaruswingo2823]

Is it the same if you want to program the remote to the switch monitor itself

[@JascoProductsCompany]

Hi Damarus. I'm not sure what you mean by "switch monitor." If you're referring to your TV or a 4-device switch, then yes. If you're referring to something else, please give us a call at 1-800-654-8483, 7AM-8PM, M-F, Central Time so we can better assist you over the phone. Thanks!

[@damaruswingo2823]

@@JascoProductsCompany yes i meant 4 device switch and thanks so much for your help.

[@JascoProductsCompany]

Great! You're welcome.

[@rufiorufioo]

So the paperwork that comes with the remote should have this written in huge text instead of the pages of crap they gave us! Thank you!

[@JascoProductsCompany]

Hi! I'm glad the video was helpful.

[@filipcza]

Does this remote have learning function?

[@JascoProductsCompany]

Hi. This universal remote does not have learning function. However, it can be easily programmed using the direct code entry or auto code search method. Direct Code Entry video - kzbin.info/www/bejne/f3uZmHatfsx4ock Auto Code Search video - kzbin.info/www/bejne/fKiQnGSri9OJrqc If you have any additional questions, please give us a call at 1-800-654-8483, M-F, 7AM-8PM, Central Time. We’ll be happy to help. Have a great day!

[@user-le3cm8pz1i]

Can you please help about the code of Aim Tv please

[@JascoProductsCompany]

Hi. While we don't have a specific code for the AIM TV brand, it might share the same code as another brand. If you've not already done so, please try programming your remote using the Auto Code Search method shown in this video or call us and we can walk you through the process step by step. Our U.S.-based Consumer Care team is available at 1-800-654-8483, M-F, 7AM-8PM Central Time.

[@BigBootyJon]

The blue back light isn’t working on mine any fix?

[@JascoProductsCompany]

Hi! Some models have a backlight on/off button. If you've already checked that and it's still not working, please contact our U.S.-based Consumer Care team at 1-800-654-8483, M-F, 7AM-8PM, Central Time, and they'll be happy to help you out.

[@candygirl657]

Can't select apps on smart tv

[@markg7116]

Yeah. Sucks. Have to turn on and off the tv to get them

[@Adot38th]

🐐🐐

[@rogerfunk7315]

The battery's got taken out awe

[@vjimenez8985]

My remote si not letting me the up and down buttons or home buttons 😭

[@abigailayalakenneth468]

It happens to me I just do it all again .

[@jamesguzman8694]

How do you store the save on your remote to control your TV

[@chirbychoo]

Idk I think it saves but if it disconnects just reconnect the remote

[@JascoProductsCompany]

Hi James. Once the remote has found the compatible code for your TV, press and release the TV device button to store the code. Check out the video at approximately 1:24. If you have further questions, please give our U.S.-based Consumer Care a call at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.

[@chirbychoo]

@@JascoProductsCompany I have the problem the remote disconnects do you know why

[@JascoProductsCompany]

@grumsbee - We'd like to help you troubleshoot the issue you're experiencing. Please give us a call at 1-800-654-8483, 7AM-8PM, M-F, Central Time, so we can talk through the specifics. Thanks!

[@lowkeynora123]

How do I set it to use with RUKO??

[@JascoProductsCompany]

Hi Loreto! Thanks for reaching out. Since Roku streaming boxes use infrared signals to communicate with the remote and Roku streaming sticks use radio frequency to communicate with the remote, there are two different scenarios depending on what type of Roku streaming device you have. 1. If your Roku streaming device is a Roku box, rather than a stick, and if your universal remote has an STR or STRM device button, then your remote is already programmed for use with your Roku streaming box. Simply press the STR or STRM device button on your remote and you should then be able to operate your streaming device. 2. If you have a Roku streaming stick, it uses radio frequency to communicate with the remote. Since most universal remotes, including this one, use an infrared signal, this remote cannot be programmed to work with Roku streaming sticks. If you have additional questions, please feel free to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.

[@Marbo5252]

Omg thank you, my remote didn’t come with instructions

[@JascoProductsCompany]

You're welcome! I'm glad this video was helpful. Should you have any questions in the future, feel free to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.

[@omarbarrancas2977]

Como puedo programar. UN equip modular

[@JascoProductsCompany]

Nos encantaría tener la oportunidad de trabajar con usted directamente y ayudarlo con su producto. Llámenos a 1-800-654-8483 entre las 7AM y 8PM CT, de Lunes a Viernes.

[@freemaxb6533]

How long does the auto code search take ?

[@JascoProductsCompany]

Hi Rafael. Auto code search can sometimes take a while. If you've not already done so, you could try programming your remote using the direct code entry method. This can be a much quicker process. Here are some helpful links if you want to try that option. Direct Code Entry - kzbin.info/www/bejne/f3uZmHatfsx4ock Code List - byjasco.com/universal-remote-codes If you have further questions, please call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They'll be happy to assist you.

[@freemaxb6533]

@@JascoProductsCompany how do I program my remote to my altice one cable box ?

[@JascoProductsCompany]

Hi Rafael! I apologize for the delay in my response. I had to do a bit of research. Cablevision was acquired by Altice in 2016, so one of the following codes should work when you use the Direct Code Entry method of programming. CABLEVISION 1434 CABLEVISION 1404 CABLEVISION 0514 CABLEVISION 0654 CABLEVISION 0694 CABLEVISION 1523 SCIENTIFIC ATLANTA 0574 I hope this helps. If you still need assistance, please call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time, and they'll be happy to help you further.

[@auntie.m9530]

My remote does not have setup button on I what now please help

[@JascoProductsCompany]

Hi. Thanks for reaching out. While all of our UltraPro universal remotes include a setup button, yours may not be in the same location as shown in this video. Sometimes the setup button is located to the lower right, below the number buttons and sometimes it's located above the number buttons. If you're still not finding it, please call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time, and we'll be happy to assist you further.

[@preciousmkhize694]

I’ve had the remote for about a month now I was able to get it to work the first time, during the past month I had to reset it like two times cause it refused to work and today it did the same thing and been trying but it’s not working, also tried using the other video but they saying my code is wrong don’t know how cause I’m using the right one, could you please help. Thanks

[@JascoProductsCompany]

Hi! Please give us a call and let us know the specific issues you're experiencing with this remote. We'd love to help you out. You can reach our U.S.-based Consumer Care at 1-800-654-8483 between 7am-8pm M-F Central Time. Thanks!

[@e.r.s.1245]

I have a different version of this, but after an hour, it still wont pair

[@JascoProductsCompany]

Hi Ell. Thanks for letting us know. Have you tried programming your remote using the Direct Code Entry method? If not, give that a try. Here's the video explaining that process: kzbin.info/www/bejne/f3uZmHatfsx4ock. Also, when programming your remote, you'll want to make sure that there's a clear line of sight between the remote and the device. If you need further assistance, please call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time. They'll be happy to assist you.

[@bryceobrien1241]

Only certain buttons work, I have a Roku tv and the brand is Hisense, any advice?

[@JascoProductsCompany]

Hi, Blade. The only buttons on a universal remote that will operate your TV will be those that are also on the original remote that came with your Hisense Roku TV. For example, Roku TV remotes do not have number keys, therefore, the number keys on a universal remote will not work on a Roku TV. If you have any additional questions, please feel free to contact our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM--8PM, Central Time. They'll be happy to assist you.

[@evilalpha3292]

The problem I had was when the remote was trying to find the device it wasn’t working and it didn’t turn off just like you had said still trying.if you can help that’ll be great 0:48

[@JascoProductsCompany]

Hi. Thanks for reaching out. You may want to try programming your remote using the Direct Code Entry method shown here: kzbin.info/www/bejne/f3uZmHatfsx4ock. This is a much quicker process and may work better for you. If you no longer have the Code List that came with your remote, you can access it online here: byjasco.com/universal-remote-codes. Of course, if you'd like to stick with the Auto Code Search method, our U.S.-based Consumer Care would be happy to troubleshoot the issue with you over the phone. They're available by calling 1-800-654-8483, M-F, 7AM-8PM Central Time.

[@omarienturner34]

I still have problems it's not working for element am I doing something wrong

[@omarienturner34]

😭😭

[@JascoProductsCompany]

Hi Omarien! Thanks for reaching out. If you've not already done so, I recommend you try programming your remote using the Direct Code Entry method shown here: kzbin.info/www/bejne/l4Cyg516jJmUY5I If you no longer have the code list that came with your remote, you can find the codes for your Element TV and other devices here: Universal Remote Code Lookup - byjasco.com/universal-remote-codes Additionally, you're always welcome to call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time. They're here to help and will be more than happy to walk you through the programming process and troubleshoot any issues.

[@KyLesCaster]

Not storing the code. Once i find the code and tv turns off, i press TV to save it. Once its stored it doesnt work

[@JascoProductsCompany]

Hi. Thanks for reaching out. Once the remote finds the TV code and turns off, you'll need to manually turn on your TV. Then, point the remote at your TV and press the VOL+ button. The red light will blink once and remain on. Then, press and release the TV button to store the code. You should now be able to use the remote to turn on/off the TV and test the remote's other buttons. If the remote is still not operating properly, you may want to try programming your remote using the Direct Code Entry method noted in the manual and also shown here: kzbin.info/www/bejne/f3uZmHatfsx4ock. If you no longer have the code list that came with your remote, you can find the codes here: byjasco.com/universal-remote-codes. If your remote is still not working for you, we would love the opportunity to troubleshoot the issue with you. Please call our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM Central Time, and we'll be happy to help you further.

[@rogerfunk7315]

I scan the tv but can only do it with the remote

[@JascoProductsCompany]

Hi Roger. Thanks for reaching out. We would love the opportunity to troubleshoot the issue you're experiencing. Please call our U.S.-based Consumer Care at 1-800-654-8483, 7AM-8PM, M-F, Central Time, so we can help resolve the issue. Thank you!

[@antonioolvera1467]

Hi there, where can I find the code list? I like better to entry the codes directly.

[@JascoProductsCompany]

Hi Antonio. You can find the online remote code lookup here: byjasco.com/universal-remote-codes If you need further assistance, please contact our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM, Central Time. They’ll be happy to help you.

[@lillysmith2567]

WHY IS THE RED LIGHT STAYING ON ??? I CANT TURN DOWN THE TV :(

[@JascoProductsCompany]

Hi! Thanks for reaching out. We would love the opportunity to assist you with your remote. Please give us a call at 1-800-654-8483, M-F, 7AM-8PM Central Time so we can troubleshoot the issue with you. Thank you.

[@mmkkaayy97]

My input button isn’t working, anyone can help with this issue?

[@JascoProductsCompany]

Hi Gabie. Thanks for reaching out. It sounds like you're experiencing partial code functionality. Simply stated, your remote is using a code that only controls some of your device’s functions. Device manufacturers will reuse portions of their codes with alternate models, so there’s most likely another code stored in your remote that will provide better functionality. To locate it, continue going through the Auto Code Search process or try reprogramming the device using each of the codes for your TV as noted in the code list using the Direct Code Entry method shown here: o Direct Code Entry- kzbin.info/www/bejne/f3uZmHatfsx4ock o Code List -- byjasco.com/remotecodes If you need further assistance or would prefer to have us troubleshoot the issue with you over the phone, please contact our U.S.-based Consumer Care at 1-800-654-8483, M-F, 7AM-8PM, Central Time, and we'll be happy to help you.