Proper Installation of "The PoolCleaner", Troubleshooting & Tips

[@colleenmanzo9387]

Struggling all week and didn't realize the rpm adjustment had been moved and because of your tips, we are back up and running like we should. Thanks from Vegas!!!

[@LindsayMartinez-q6b]

how do you adjust the rpm?

[@teacherlynn671]

@@LindsayMartinez-q6b Some pools, like mine, have an adjustable hand valve for the side suction outlet. Keep in mind when adjusting the speed some factors may affect the outcome. Things like a dirty filter and if you have a variable speed pump. Adjust the speed on high pump speed and clean your filter if needed first. Good luck.

[@youlenalmon2298]

Oh wow

[@AlexErika]

Question, it's working well when connected to the skimmer but when I connect to the pool vacuum plug on the side of the pool it works for a minute and stops. Any suggestions? Could something be plugging that line? Thank you for this video. I have referred to this and your others a few times. They have been very helpful.

[@SPL]

It sounds like there may be something wrong with the vacuum line. I've seen those filled with debris from a new plaster and fill

[@rosswaring2835]

great Video. You just saved me a lot of aggravation. My pool cleaner was slurping and making an awful noise when it came up for air every few minutes. After adjusting the wheel speed to the right level it is working 100%., Thanks so much.

[@starkhanian]

mine keeps turning in circles a lot and stays in the deep end a lot. any suggestions?

[@Mayhew9]

Was struggling with my 6 month old PoolCleaner, found your post, and was very helpful. Followed troubleshooting tips and was back up and running quickly. Thank you!

[@davidpierson7839]

3 year old PC not working like it did. After watching your video, checked the tires. Found them to be in pretty bad shape. Turned the fronts around 'til the new ones get here. Amazing! Thank you!!

[@avo5567]

Can you explain how to adjust RPM’s because my cleaner came up and suck air and make scary voice

[@Sonnyg66]

Great DIY i hope i dont have dig into it that far i just replaced the wheel hubs and tires after 4 years of usage this is the best pool cleaner i ever had,great video.

[@myoneblackfriend3151]

Me too.

[@beebk7911]

Just bought this 4 wheel vacuum last week seems to work well except it will not climb!!! Any suggestions? I changed suction to the large mouth and increased suction but still no luck

[@joshhesketh6140]

I noticed mine was getting stuck on the main drain recently after approximately 12 months in a pebble pool. Sure enough the tires are at the wear mark. I rotated the front tires and I'll be ordering new tires. Thanks for the input!!

[@LindsayMartinez-q6b]

Hello, my Hayward 2 wheel vacuum hangs in the deep end all day; when you say increase RPM do you mean increase the suction to the cleaner? My vacuum is plugged into the side wall, do you think putting it in the skimmer will work better? Also, do you recommend having the main drain on or off? THANK YOU!

[@SPL]

Increase side port suction/power. Turn off the main drain. That should do it!

[@djc3949]

Is this good for a pebble play pool. Thanks great video

[@SPL]

Yes - will work fine in there.

[@drgolfjim]

I don't know if you answer questions, but I am having a suction problem. It starts off ok, then, with my hand down in the skimmer hole, I feel the suction is strong for about 30 seconds, then it goes down to a trickle. I appreciate your response. James

[@SPL]

Sounds like an air leak in the line. See if you can isolate it. Usually by the pool pump. Check for any leaks. Change the pump lid oring as well.

[@CodyCohen-4444]

Any advice for when the white and blue ring separate from the skimmer part itself the hose keeps fall off?

[@SPL]

Not sure what exactly you are describing but if the skimmer adapter and hose keeps coming apart you may want to add this to the skimmer ot hold it together. Pentair K12076 Vac Plus II Locking Bar Replacement Kit Kreepy Krauly Automatic Pool Cleaner

[@fernandogongora3092]

Where can I buy all the gears and shaft replacements?

[@TonyMcCartney]

Dave, I hope you get this message. I’ve been using these pool cleaners since inception. I actually spoke to the owner when I called the original company! I use these in an above ground 20’ KD Pool. I want to recommend to my coworkers with a 20’ Coleman Pool. I just now noticed (after many years) these are for in ground pools. Can I confidently recommend this cleaner for an above ground (4 foot) soft sided pool? Like I said it works well in mine. I started with the two wheel version, now have the 4 wheel version as my hose would not stay upright, even with the floats adjusted. Please let me know as we are looking for an above ground suction side pool cleaner. Thanks, Tony.

[@SPL]

Should be fine. You are a long time user for sure!

[@kristintaghon4152]

I have a one hole skimmer and want to use the pool cleaner. I am having suction problems. What diverted should I use so that I can divert to full skimmer? Also I want to use a vac mate. But notice the suction is even worse when I use it. Is it possible I need a higher horsepower pump?

[@SPL]

The diverter is the issue. There are a few different ones. Try a local pool store and see if the manager will give you several to try in your skimmer. Most are willing. A local pool service company can also set you up with the right one. Once you can turn off the main drain the vacmate should work fine.

[@jaredcadams1]

Hi, mine is a side port suction 2 wheel. When the wheels are turning in opposite directions there's plenty of power. However, when spinning the same direction, they will only turn when I'm holding it off the ground. Any pressure at all stops them. I have good suction and I've played around with the valve to lower and increase pressure but it made no difference. My pool shop took it apart and said it all looked ok. Any suggestions? Thank you.

[@mikerodriquez3033]

How high up should the 2 weights be from the cleaner on the leader hose??

[@SPL]

About 10 inches

[@mikerodriquez3033]

@@SPL ok thanks.... I may have my weights too high... it keeps tripping to the side but I cant find any cracks to my ledderhose

[@RyanJohnsonD]

@3:31 you mention getting just the right RPM on the wheels: not too much and not too little. Is that that the aspect of the poolvergnuegens your nephew mentioned, "I love it when it's working?" Do you have to keep monitoring and checking on the suction and RPMs with The Poolcleaner models? Or is an old fashioned Kreeper just a more dependable technology (no wheels to fuss with)?

[@SPL]

It doesn't have any real issues once it is adjusted. If I ever get around to part two of this training series -part B you will see what stops this cleaner- kid's goggles jammed in the mouth. Nothing else will stop thing. Just kid's toys left on the bottom. The New Kreepy Krauly is a good choice also. It comes with a lot of hoses also.

[@RyanJohnsonD]

I am about to order the Poolvergnuegen 4 wheel (I measured, and I need 12 meters of tubing). But one last question: you spoke highly of the G2. Are there any benefits with the G2 (capacity of suction/speed or thoroughness of cleaning) over the Poolvergnuegen? Thanks for all your great videos. They're the best on KZbin.

[@SPL]

PoolCleaner is the best cleaner - especially for larger pools.

[@spenceratkins]

Great video I just got my pool cleaner and installed it today. What would cause the pool cleaner to not have enough wheel rotations? I adjusted the suction valve over and over and over again and the best rpm’s I could get was 8 rotations per min. Any advice?

[@SPL]

I would clean the filter if you haven't already. And the main drain needs to be completely off as well

[@spenceratkins]

Thanks for getting back to me so quickly. I will clean the filters and see what happens

[@CirkuloAsesino]

What hapoened after cleaning the filters

[@spenceratkins]

I cleaned the filters, made sure my valves were in the correct position and I’m still only getting 8-9RPM’s and for whatever reason my vacuumed floats. I took the floats off to see if that would help but it didn’t. My father in law bought the same vacuums and is having similar issues. He’s only getting 8RPM’s also.

[@ilanzuk5709]

Thanks so much for the video. Just bought a new 4 wheel pool cleaner. Ive been manually cleaning weekly as I cannot find anything that will climb the walls or go to shallow end. This new one is no different. It has 12RPMs but seems to "slip" while climbing the walls. My pool is fiberglass and a little slick. Im hesitant to cut the nodges off the wheels in case I cant get it to work and have to return. Any thoughts. Thanks so much for your Time.

[@SPL]

Probably would advise to return this one. I think the only cleaner that will climb your walls effectively is maybe the Zodiac MX8 or M6 or a bouncing type cleaner like the Zodiac Ranger.

[@ilanzuk5709]

@@SPL Thanks for advice. Much appreciated

[@freedomaviationAZ]

I have the four wheel version of this. Has worked great for many years but recently it just falls over on its side and never recovers. Any idea what that might be?

[@SPL]

Try replacing the 4-tires. Also maybe move the float on the lead hose down

[@donaldchristie9073]

My 4 wheel did not come with the floats for the lead hose. My pool cleaner is always on it side and doesn't correct itself. Could not having the floats be the problem?

[@thomasoconnor1068]

I have the floats and mine still goes on its side and doesnt correct.

[@thomasoconnor1068]

Did u figure it out?

[@matthewrosson6655]

I just purchased the 4 wheel model. I have proper RPMs around 11/12 rpms with gunite pool and It will not climb the walls. Not sure what the deal is. If I pick it up and set it on the wall it just falls off down to the bottom. Like its not suctioning to the wall, but my RPMs are good. Any ideas? Thank you

[@SPL]

The newer models just don't climb well.

[@scottlandb6579]

How do you fix a situation with a one hole skimmer where pump will prime when cleaners not attached but cavitates when I connect 4 wheel the pool cleaner. Makes pump super loud. I’m using the included plastic speed adjustment device and attaching it to a 4or 5 inch female to female Hayward hose extender. Which then attaches to the one hole suction pipe. It’s like the pumps struggling to pull enough water? Rpm on tire is 12.

[@SPL]

I wonder if there is a suction leak at the pump? Any water leaking around the pump?

[@scottlandb6579]

@@SPL nope. Happens a lot when you connect a auto cleaner to a single hole suction, it’s like the pump struggles to get enough water through cleaner? Causes pump to cavitate especially at higher speeds above 2800-3400

[@PatriciaDAlford]

I just purchased this cleaner and it is not climbing the walls and maybe not making it to the shallow end. I increased the rpm's but that didnt seem to help. Did I see that since I have a vinyl sided pool that I should cut the humps off the wheels? I am afraid to do that and it not work then I wont be able to return the cleaner if it is still not working.

[@SPL]

This is not the best choice for a vinyl pool due to the sharp slope between shallow and deep end. If you can return it I would. Maybe get a Zodiac Ranger or Zodiac G3 - you will have good results with the bouncing type cleaner in your surface type.

[@dimitrygoldshteyn279]

Hi. I have the cleaner just spinning in place. What could be the problem and what can I try to fix it? Thank you

[@SPL]

Might have a wheel where the teeth are worn down

[@thekimseys]

Hi, thanks for the informative videos. I'm having a problem with my "The Pool Cleaner" maybe you can help me with. Quite often the turbine will quit spinning even though it is getting plenty of suction. There is nothing obstructing it and I can actually stick my finger in the hole, give the turbine a nudge and it will spin fine for a while and then stop again later. Is there something I can do to fix this? Thanks.

[@donmctarsney714]

Can you tell me why my hose is now loose on the tube ? The tube drops down and loose in the cleaner..

[@Wrestlermom1010]

I’m having the same issue. I can’t connect my lead hose without the swivel falling down, the tires won’t turn.

[@todosobrepiscinas6809]

Hey so I have a account and I keep having issues with the 4 wheel it does sideway and stay that way. ? Any tips thanks

[@SPL]

Try adding a couple of hoses to see if that solves the issue.

[@2010alwayssunny]

Great video, thanks! I just bought a 4x pool cleaner, tried to set it up. The first day it worked ok, but seems always stays in the deeper end. The second day it just refused to move. I noticed that we have 2 skimmers, one with double ports and one with single one. I hooked the cleaner on the double one, no matter what I do, it is just not working, any input?

[@SPL]

2010alwayssunny You will have to block off one of the skimmers to give it sufficient wheel RPMs. Just use a 1 1/2" threaded plug in the skimmer opening if you don't have valves controlling the skimmers. If you have valves simple turn off one skimmer. On a two skimmer set up one skimmer needs to be completely off. Also turn off the main drain if it is on.

[@2010alwayssunny]

Swimming Pool Tips, Reviews & How To -MrDgvb1 Really appreciate your advice, I will definitely try that.

[@CRYTLSCHNNL]

Hi, What setting does the pool cleaner run on? We have 1 at home, recently bought a new house and they already had a pool cleaner. Do we run it on filter or pump or any other settings?

[@SPL]

What type of cleaner is it at your new home? They make two models basically- a suction side that runs off of the pump and a pressure side version.

[@kevintoulytrades]

My The Pool Cleaner keeps flipping on its side as it approaches the side wall and can’t reposition itself back on its wheels? Any suggestions? Thank you!!

[@SPL]

Try moving the float a little lower towards the cleaner. If it still does that try a higher position instead.

[@donnalarson8558]

I'm thinking about purchase but I'm wondering...Can the pool cleaner vacuum be used in an above ground vinyl pool (12x24) and if so, how would I hook it up?

[@SPL]

It will work but there are less expensive cleaners available that do a fine job in above ground pools - like the Zodiac Ranger.

[@jessicagavarrete8804]

I plugged my cleaner into the skimmer but it won't go any faster that 6 rpm. I'm not sure I have my valves opened or closed correctly. It's my first pool so I am lost. Any suggestions? Thank you

[@SPL]

If the filter is cleaned and the flow is good - it is possible that you have the main drain line open. The main drain is controlled either by vsalves at the equipment or by the skimmer itself it your skimmer only has one hole.

[@jessicagavarrete8804]

Swimming Pool Tips, Reviews & How To -MrDgvb1 My filter is now running at 30 psi and suction is still low.... any suggestion? Thank you

[@SPL]

Does it have one or two holes in the skimmer?

[@shannawang]

How to turn it on and off? Instruction manual says it needs to be taken out of the pool when swimming. But how? I don’t see a switch and I don’t see it plugged in .

[@SPL]

Just remove it from either the skimmer or sideport.

[@shannawang]

@@SPL thanks. But I don’t know what is the skimmer or the side port? 😬 maybe just take it out of the pool? Will it shut down by itself?

[@jlk_58]

Has issues maneuvering of the floor vents that have a little hump. Any suggestions?

[@SPL]

It shouldn't have any issues with the main drains. Try increasing the suction to the cleaner.

[@joshhesketh6140]

Wheels are probably worn. Mine recently started doing this so I bought new wheels

[@gregkiehl64]

Where’s the best place to get parts LA Orange County area

[@SPL]

Amazon for that cleaner.

[@ledezma2003]

How to I order the large throat for the next gen poolcleaner? I have not been able to find it online. Thanks for your help.

[@SPL]

Adrian Ledezma call this number and they will send you one for free: 707-566-0400

[@ledezma2003]

Swimming Pool Tips, Reviews & How To -MrDgvb1 thank you i called today and the lady i talked to had no idea what i was talking about. I already cut the bumps and the cleaner works a little better but still just gets stuck on the deep end. I either need differnet wheels or a bigger throat. Our pool floor is a pebble glass material.

[@ledezma2003]

Swimming Pool Tips, Reviews & How To -MrDgvb1 thanks for the hep greatly appreciated and thanks for all the videos. When ever i have a question you always have a video for it do thank you for your time

[@danielkinsey8837]

Adrian Ledezma i called and got the same lady that didnt have any idea what i was talking about. But then i asked for tech support and he knew what the small and large throats were . i offered to pay for the large throat but he just asked for my address and sent it for free

[@jdubs633]

Hello, is it possible to get more clarity on the where to install the diverter valve on a one-hole skimmer? I hooked up our pool cleaner and it worked for the first day but now the wheels stopped spinning. I think I need a diverter valve but where do I install it? (New pool owner here) Thank you!

[@SPL]

With a one hole skimmer, if there is no diverter valve in there you will need to purchase one and insert it. Otherwise you can't regulate the suction. Is there nothing in the hole in the skimmer?

[@eddiemoreno2349]

Great video. My cleaner has been working just fine until recently it started to flip over on its side without being able to reposition by itself. I have to do it myself. Any suggestions?

[@SPL]

When was the last time the tires were changed?

[@eddiemoreno2349]

@@SPL The Poolcleaner is fairly new. I bought it in September last year when I bought the house with the pool.

[@SPL]

Okay, so the tires should be good. Try moving the float around and see if moving it down towards the cleaner corrects that issue.

[@eddiemoreno2349]

@@SPL I will. Thank you for your reply. Your videos are great!💪👊

[@thomasoconnor1068]

@@SPL What is the float?

[@gakrabbe]

Hello just bought this but would not climb the walls. I have pebble coat pool. I tried all your recommendations with no luck. Can you recommend a unit that will climb the walls and will not get stuck on steps? My pool is 33' x 15' with skimmer positioned med pool. Thank you

[@SPL]

Pentair Rebel or Warrior. Very similar but climbs better.

[@gakrabbe]

Swimming Pool Tips, Reviews & How To -MrDgvb1 thanks thought I heard you say in one of your videos that the Rebel & Warrior are one in the same if that's true the Warrior is a lot cheaper??

[@chitsman]

I have a second gen Pool Cleaner by HaywRd. My issue is that the cleaner breaches the surface and sucks air. I have the smallest port opening installed, and the dial at the skimmer all the way open. How do I tame this thing?

[@SPL]

You will have to start drilling holes in the skimmer adapter until the suction is reduced. Start with one hole and see if that does the trick. Or if you can divert some suction to the main drain that will work.

[@MaurerNoelEvansInsur]

There was an old question with no reply and I have the same issue "Hi, thanks for the informative videos. I'm having a problem with my "The Pool Cleaner" maybe you can help me with. Quite often the turbine will quit spinning even though it is getting plenty of suction. There is nothing obstructing it and I can actually stick my finger in the hole, give the turbine a nudge and it will spin fine for a while and then stop again later. Is there something I can do to fix this?" Any input? I'm thinking about replacing the vanes as a starter to see if that fixes it. Thanks.

[@SPL]

Would remove a couple of the vanes and see if that helps. If it is more than 4-5 years old the gears may be wearing out.

[@Sillyrefrigerator]

My 4 wheel model is not climbing the wall. When it tries it slides down.. What may be the problem?? Thanks.

[@SPL]

What type of pool surface do you have?

[@Sillyrefrigerator]

@@SPL its a concrete pool. Recently re painted.

[@wesmcada1843]

Hello, how should I use the Pentair 85002600 to interface with the vacuum hose?

[@SPL]

You would just need a small 4" female to female hose or just cut the end off of one of the hoses to make it fit on the valve.

[@fructoric]

Swimming Pool Tips, Reviews & How To - SPL I figured out that the adapter does not fit my skimmer.

[@a1parra]

MrDgvb1 how many feet do you get with 10 hoses on the 2 wheel cleaner?

[@SPL]

10 one meter hoses so 33 ft of hoses.

[@tatarka111]

Hi my cleaner keeps getting stuck in one point and not rotating backwards like it used Also it turns on the side and rides like that unless I move it Any suggestions ?

[@SPL]

Is it the older model of the cleaner or the newer model?

[@mariannegonzales7592]

Having much the same problem. cleaner gets to the steps and stays there. Just bought it so it is a new model. Did you get your problem fixed?

[@christinaglassco4585]

I purchased a used Poolvergnuegen, and occasionally it will flip on its side and remain there for some time. Does anyone know how to correct this issue? It appears that the unit does not have the original "leader hose", but i am trying to determine if that "grey" connector is necessary or if purchasing the floats alone will alleviate this issue. Thanks so much!

[@SPL]

You just need the floats. However the grey cuffed lead hose is slightly skinner so the floats will be a bit hard to get on.

[@G.HADJOE]

My pool cleaner wheels are locked and I can't find anything on how to fix this problem. It has suction when I pull it up but will not move and I can't move them by hand. Any idea?

[@SPL]

Jeff Delman Sounds like a rock or something is stuck in the turbine. This video sghows you how to fix that. Could aslo be a jammed gear - Poolvergnuegen the PoolCleaner "Next Generation" Tips & Tricks: kzbin.info/www/bejne/faLJpZaCqsqaarM Just take the top off and check the turbine.

[@G.HADJOE]

Thank you! I didn't find a rock, but the scoops would catch the rim because the suction mouth doesn't create a smooth edge inside. I appreciate the answer and now have another problem. The rpms are extremely low. I have a leak, suction side, but before it jammed it would zoom around my pool, now I'm down to 6-7 rpm and opening fully doesn't do anything. Now that I think of it I never thought to clear the hoses.

[@claudesauviat2095]

I have a 2 wheeler. Right now, it will clean perfectly one minute and then do nothing the next. It goes back and forth this way all during the cycle! What causes this?

[@SPL]

+Claude Sauviat Could be an air leak in the system. Does the filter pressure gauge zero out?

[@morgannightingale6168]

Just bought one of these. The cleaner moves, but wont climb and doesn't suck up dirt. When I put my hand near the throat I can feel suction. I don't know whats wrong.

[@SPL]

Try increasing the suction on it.

[@user-eb7hv8pz7x]

Should the little flapper valve under the basket be open or shut during operation of the pool cleaner?

[@SPL]

Open if what you are describing is what I am thinking.

[@jasondavis4693]

i installed the pool cleaner yesterday, it worked perfect for 1 day and now it will not move, it still has sunction though and the wheels have 0 rpm, i looked for obstruction in the pool cleaner itself and couldn't find anything, any ideas?

[@SPL]

Sounds like something is stuck in the turbine - easy to clear: How to Unclog Debris Jammed in "The PoolCleaner" by Poolvergnuegen: kzbin.info/www/bejne/i6HZo3mCpc-rZ5Y Also, take the first hose off of the cleaner and see if there is suction. Sometimes debris will jam up the hose also. And of course make sure pump basket is clear of debris. So something is stuck either in the cleaner or in the hoses.

[@jasondavis4693]

Swimming Pool Tips, Reviews & How To -MrDgvb1 it was the turbines, some how they were stuck even though there was no blockage, thank you! i spent hours trying to figure it out on my own...

[@jasondavis4693]

Swimming Pool Tips, Reviews & How To -MrDgvb1 After 3 weeks of ownership I am giving up on the poolcleaner. Every day I have to tear it apart and fix the turbines, nothing is ever stuck in the turbines they just get slightly knocked to the side while cleaning which causes the cleaner to stop in its tracks and do nothing, I really can't deal with it anymore. Do you have any suggestions on an alternative cleaner?

[@SPL]

Jason Davis There have been several people with odd problems with this cleaner now that Hayward took over and is mass producing them. If you are looking for a good geared cleaner because of your pool shape - what does your pool look like and is it plaster? - then I would go with the Zodiac MX6 -if your pool isn't too large. My default cleaner now is the New Kreepy Krauly. But if you give me some more info on your pool I can help you find the best alternate cleaner. Sorry to hear you got a bad unit - that sucks but you are not alone it seems...

[@palindromeAU]

Best cleaner ive used! Quiet, picks up everything and with this video easy to set up. Our vinyl pool is spotless.

[@alonzocortez6496]

Hi, my 4x wheeler cleaner keeps turning in circles a lot and stays in the deep end, and won't go to the shallow end.

[@SPL]

Could be a bad gear in there. If it is over 4-5 years old I would suggest the "Lower Body Conversion Kit."

[@allineedisgod20]

Will the pool cleaner work with the skimmer motion?

[@SPL]

I think so but not 100% sure. You can call the company and inquire. I've asked for a demo skimmer motion for the field but have not heard back - last e-mail from them was that they were sending it up the chain of command...

[@allineedisgod20]

Thanks for your reply. Do you know anyone who uses the skimmer motion? Any reviews?

[@SPL]

Martin There have been a few on TroubleFreePools.com. Just google Skimmer Motion and their link with a forum post review should pop up.

[@allineedisgod20]

Just bought the poolcleaner. What could be the reason why sometimes my poolcleaner just floats and not touching the poolfloor? The hoses are long enough though.

[@SPL]

Martin When it comes off of a wall it will float down. Otherwise it should stay planted on the bottom. As long as the float on the lead hose is positioned correctly the cleaner is heavy enough to stay on the bottom. Does it happen often?

[@leighannindallas]

Do you recommend a leaf canister for this? If so what kind? We get a lot of leaves in our pool.

[@SPL]

Hayward W530 leaf canister is the best.

[@faysofourlives469]

I purchased a used unit and it didnt work (wheels were stuck) but then it fixed itself and was working great! Then i was in the pool while it was running and then i heard a click and then it stopped crawling/moving. Are the wheels suppose to rotate when not hooked up to anything or is it normal for it to be looked? I didnt know you can take a part. Thank you so much for this informative video.

[@GoHogsGo66]

Hello. Enjoy your videos. Just bought this cleaner and have a one hole skimmer. Have adjusted the the regulator valve all the way, but still not generating enough suction for 11-13 rpms. 7 rpms is the max I get. Will adding a diverter valve to the skimmer help? If so, does the diverter valve just insert into the one hole in the skimmer? Thank you!

[@SPL]

Yes. Your one hole skimmer should have a diverter valve installed. Just go to your local pool store and tell them you have a one hole skimmer but no valve inside. They will sell you the correct one. If you can note your skimmer brand that helps. Look at the lid - it may have the brand printed on it. That should solve the issue.

[@GoHogsGo66]

Thanks so much. And thanks for the great videos. Helps us pool novices out greatly.

[@benmartinez8545]

Swimming Pool Tips, Reviews & How To -MrDgvb1 Thanks for this video...do you still need that blue cone if you use the diverter valve in a single hole skimmer?

[@sbrave]

I got the poolcleaner and set it up using the port on the side of my pool, where I used to run my old vacuum. This thing is constantly getting to the shallow end of the pool and getting stuck at the stairs. It won't turn to go a different direction, eventually goes back a few feet, but then right back into the stairs and not going to the rest of the pool. How do I fix this? Plenty of hose and suction.

[@teresayoakam6735]

why does my pool cleaner float halfway in the pool, it won't stay on the bottom?

[@nbaryosef]

are those floats or weights?

[@SPL]

That is a float. It keeps the cleaner head balanced. Needed for proper operation.

[@rickcampbell3770]

I have tried just about everything you suggested. Have the large mouth installed. Tried different RPMs...cleaner will not climb walls. It's a small kidney shaped pool and sides are like a bowl in deep end but doesn't climb much better in shallow end. The floats were at 16 inches from cuff which I tried but instructions said to have at 20-25 inches so I tried that also. Like the cleaner except for this...don't know about returning it.. Any help or suggestions would be greatly appreciated ...I have the 2 wheel drive model

[@SPL]

What type of pool surface do you have? And were is it connected to the pool? Skimmer or side port?

[@rickcampbell3770]

Sorry forgot to say It's a pebble tec in-ground with side port. About 15000 gallons kidney shaped pool. It does a great job keeping bottom of pool clean, much better than the Kreepy krawler I replaced

[@drewdiedrich7779]

Is it safe to cover my pool with my motorized pool cover while my pool cleaner is running?

[@SPL]

Drew Diedrich Yes. I have one on my route with the same cover and it is fine.

[@sharonpease-deangelis5805]

My floats were not attached to the leader hose, they were attached to one of the regular hose lengths.

[@SPL]

Someone goofed at the factory. 😯

[@sharonpease-deangelis5805]

Oh, yeah. I caught it during the install. I’m one of those weirdos who who follow the manual. 😉

[@tosha1295]

Video is super. Thank you very much👍🍺🍺🍺🍺🍺✌

[@adatexas1]

Your video does not address why the cleaner floats a few feet above the pool bottom. Wasn't doing this at first.

[@SPL]

Interesting. Haven't seen that.

[@CS-je2cc]

Mine does that too

[@alreidiii847]

Great information, thanks

[@teriw56]

Well done video 👍

[@stitchg6060]

Would just still recommend this cleaner today?

[@SPL]

Yes. 100%

[@stitchg6060]

@@SPL thank you!

[@aarisai]

Mine just stopped working, have no clue why.

[@SPL]

Maybe jammed with debris

[@shoogaplum3499]

great video thanks

[@annaj4990]

Great info ! Thanks so much !

[@AliMalik-js9kv]

Best to learn about pool vacume

[@DreMatador]

Great video answered a lot of questions, thanks.

[@cchan37]

my pool cleaner wheels are not turning, what should I do?

[@beachrealtor2]

Unfortunately Hayward does not honor their warranty. Hayward states 3 year warranty. Doheny states 2 year. My pool cleaner broke after 16 months. Doheny Pool Supply said the broken cleaner is not their problem and to call the manufacturer. Haywards. Roger Keel - Hayward Holdings Case Management Specialist refuses to respond. Buy at your own risk.

[@1Tori391]

Are you still monitoring comments? I have a question on my two wheel Poolvergnuegen pool cleaner.

[@SPL]

Yes, I am. What is your question?

[@1Tori391]

Swimming Pool Tips, Reviews & How To - SPL We had a two wheel Poolvergnuegen cleaner for quite a few years. It worked great. But over time the plastic housing had cracked one of the ‘feet’ wouldn’t stay in so we bought a brand new one....same model, last summer. Nothing has changed with our pool or filter system but the new cleaner would run a hour, maybe two, and just stop moving. No clog, no obstruction. Still had suction. I’d have to flick the vanes with my finger to get them spinning again. Worked an hour or two and then stops again. So the company I bought it from sent me a replacement....and the replacement does the exact same thing. So disappointed as our first one was such a good cleaner. Our pool was opened last week....put the cleaner in, same thing. Works a while and then just stops. I can’t figure it out. Surely I can’t get two defective cleaners in a row. Any thoughts? Thank you.

[@SPL]

@@1Tori391 It would be strange to have two dud units for sure. Try removing the screws on top and then the turbine cover. Then remove two of the turbine vanes, not two consecutive ones, but two in total. See if that helps the turbine to spin freely. I show this at the 2:20 mark in this video: kzbin.info/www/bejne/faLJpZaCqsqaarM

[@1Tori391]

Swimming Pool Tips, Reviews & How To - SPL If I do that, won’t it decrease the ability of the cleaner?

[@SPL]

@@1Tori391 No, it is designed to run even with 3 vanes out.

[@SuperSadom]

So cool

[@htchang8733]

Best ever

[@SPL]

It is the best cleaner. 👍

[@rafaello9418]

Super

[@charlesgrubb5254]

Bopp,hilly

[@andrusha77]

Junk. Falls over constantly. The barracuda works so much better

[@youlenalmon2298]

The wheels are spinning but not going anywhere 😢

[@youlenalmon2298]

It's brand new

[@SPL]

Check to make sure nothing is jammed in the cleaner

[@smeado3533]

I ordered a new one of these and it came with two blue clips. Squares with rectangles cutouts. What are these for?

[@SPL]

Different throat sizes. Just use the one that is in there.

[@thomasbritz9305]

I have the 4 wheel version and my cleaner seems to run fine but no longer does the turn itself action. Before the unit would run in a straight line then after so many feet or i presume revolutions of the gears it would do a spin around and head another direct. Now it seems to run in a straight line and likes to get stuck in the deep end or at the steps. Any suggestions as to what this may be? I checked the turbines, the gears, drive shafts and the hose connection point on the top spins freely. Couldnt find anything off the bat that would indicate and issue.

[@SPL]

Sounds like a bad cam. How old is the cleaner? You may just want to drop in a Lower Body Conversion Kit and be done with it.

[@thomasbritz9305]

@@SPL The cleaner itself is proabably 3 years old. I bought the lower body rebuild kit- www.amazon.com/gp/product/B06XF6HF3S/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 what part is the CAM?

[@SPL]

@@thomasbritz9305 It is the disk part with notches in it. If your looking at it from the front with the top off it is on the right-hand side.

[@thomasbritz9305]

@@SPL Thanks i will check it out, so if the grooves are jacked then replace it?

[@PAMAROSHOUSE]

is this pool cleaner as part maintenance as the Hayward navigator?

[@SPL]

I've got 15 on my route - one had a broken wheel which seems rare and all the rest have needed zero maintenance - just changing the rubber tires when they wear down. so no, it is not at all like the Navigator.

[@childersoasismotel7570]

Great vid. Well done

[@bzembower5]

Can you use universal hoses for this cleaner? I have it and need more hose to meet the required length.

[@SPL]

Yes.