Рет қаралды 470
Businesses are able to communicate faster, more efficiently and through more methods than ever before. Thanks to modern technology, we have been able to cope with the sudden changes of the last year. There are gaps however. These gaps or breakdowns are not always obvious but they add up and can overload staff, leave customers not fully satisfied and come with a financial cost. In our presentation we will identify some of these gaps and look at a Caller IP's solution to the communication breakdown.
This recording was originally presented as part of PSHSA’s The Workplace, Reimagined Virtual Conference which took place on November 17, 2020. The views, opinions and statements made at, or in connection with, the Virtual Conference are solely those of the speakers and may not reflect the views of PSHSA. All statements made by PSHSA at or in connection with the Virtual Conference or included in conference materials are informational only and are not made or given as a representation or warranty.