PT 1: Chestnut Hill Home Upgrades to Trane XV20i Variable Speed Heat Pump

[@yantaibuddha2508]

The xv20i that was just installed at my hone is vibrating excessively and very loud. It puts a vibration on the exterior wall and a loud drone that hurts the ears. Wouldn't install one again. Trane doesn't give a damn about their problem products.

[@ECIcomfort]

Hello, we're sorry to hear that you are having a negative experience. If you're a customer with ECI please feel free to call us for assistance! We are a Trane Comfort Specialist and we have great experiences with this system and Trane overall. It's possible that something was installed incorrectly, but your contractor should be able to assess any installation or general service issues.