Service Cloud Voice Integration with Amazon Connect

Welcome to SP Tech's comprehensive training video on integrating Service Cloud Voice with Amazon Connect! In this session, we'll walk you through everything you need to know to leverage the power of Service Cloud Voice combined with Amazon Connect, providing a seamless customer service experience.
Combining Service Cloud Voice with Amazon Connect enhances your customer service capabilities by integrating voice channels with your CRM. This integration allows for better data insights, improved agent productivity, and a more personalized customer experience.
#ServiceCloudVoice #AmazonConnect #Salesforce #CustomerService #SPTech #TrainingVideo #CRMIntegration #TechTraining #CustomerExperience-
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About SP Tech
SP Tech is a Salesforce success partner, helping businesses across the globe- to Develop, Sustain, and Manage the digital ecosystem for years now.
We were established in 2015, currently working across the USA & India. Our major expertise and 20 years of combined knowledge can promise you robust solutions across the healthcare and financial domain.
Be it Salesforce Consulting Services, Salesforce Implementation services, or Salesforce Support services; we know the Industry-Demands and understand your Business-Needs.
Our experts focus on your problem areas to figure out solutions, which can leverage the best of the Salesforce Cloud Computing platform. In turn helping you get more Sales, drive better revenues, and focus on exponential business growth.
Our Agile methodology has been researched and well-devised by experts to cater to the needs of our clients.
We are proud to be one of the top-ranking Salesforce partners on AppExchange, with 10/10 customer satisfaction as well as 5/5 for AppExchange Rating. Along with that, you can find us topping the charts on some of the renowned platforms such as Clutch, G2, etc.
We are proud to be one of the top-ranking Salesforce partners with more than 25+ Salesforce Certifications.
We can work with you in the most effortless manner to deliver results which solely aim at customer satisfaction.
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