I have purchased the Highway 600 and fitted it today. At home after first installing it, I picked up 33 stations, this is the norm for the area I live in. Went out to Bangor, reception just fell off continuously until, well frankly it was appalling. Called into Halfords where I bought it, they looked at how I’d fitted it, not wanting to sound big headed, they seemed impressed, concluded that perhaps it was a faulty unit. Bugged me during early evening and I went out to fiddle about with it. I noticed that the magnetic earthing strip wasn’t connecting to the actual roof but a bracing piece, maybe these are bonded to the roof not welded. I drilled a small hole through the brace and the magnet fixed to the roof good and proper. Took the car out for a run, signal was 100% better. So making sure the magnet is properly attached looks to be important. Halfords were willing to exchange the whole kit without quibble even though I’d fitted it.
@markgb Жыл бұрын
I have an aluminium car :(
@SarahJones-vg4cb2 жыл бұрын
Great video, really clear. After watching this I installed my 600 and it works a treat 👍
@nudisco3003 жыл бұрын
If I 'purely' (no pun intended) just wanted to use the Bluetooth streaming part of the product and didn't care about DAB do I still need the controller unit? I assume the real business end is the receiver box? I've tried everywhere to find a simple fm/aux bluetooth transmitter that has an external microphone and out of hundreds on the market this is the only thing that is closest. Why do manufacturers believe that a 'built in' mic is actually of any use? . People serious about calling on the move need external mics.
@riderzinc3 жыл бұрын
You would be better of fitting a new stereo with bluetooth built in
@lukepitts57742 жыл бұрын
Just bought the 600 purely for the better handsfree as it was alot cheaper than a new radio works a treat but I would say you need the whole kit
@sonnyday62102 жыл бұрын
The only drawback to this unit is the favourite presets. If you change DAB stations frequently You have to hold the button down then turn the knob to find which preset you want.
@jack7894611 ай бұрын
I found you can use the skip buttons
@Ketcow3 жыл бұрын
Hey, is there a way to save multiple stations on the transmitter at the same time? It can be a hassle having to click around alot and do it all over again if the one station I choose didn't work properly. I don't know if this is a feature or not because I didn't find anything in the manual about it, sometimes it takes so long to find the best station for the area. Thank you, I love this product but I really want this feature☹
@baldvale54187 ай бұрын
i have just bought thr pure 400 can you please tell me where to get the pure go app and how i can update it as the pure website can't be found.
@neilgibson45472 жыл бұрын
My new car hasn't got a dab radio. Can I transfer my Highway adapter over ? Worried the aerial won't stick to the windscreen without using extra adhesive.
@PureAudioHQ2 жыл бұрын
Hi Neil, thank you for your question. Should any of the components not stick after transferal you find some spare components here: www.pure.com/stores/pure/spare-parts/c/type_SpareParts
@HustleNGrow3319 ай бұрын
Can i replace my exsiting ariel to a DAB ariel or is it also the wiring i need to replace ?
@PureAudioHQ9 ай бұрын
Hello, thank you for reaching out! The Highway 400/600 models are designed to work with the ariels they come with, and it's not possible to use external or different aerials with them.
@iChoseRapture Жыл бұрын
Does my existing car radio need to be working to install this? I ordered one because I cant find my radio code to power the original back on so thought I may as well upgrade to DAB.
@PureAudioHQ Жыл бұрын
Hello, thank you for reaching out! Yes, the car radio is required to reproduce the sound. The Highway is simply an external receiver, but the audio is still reproduced by the existing car radio system. Transferring the signal to the car radio is either possible by connecting to an Aux input, or by a selected FM frequency.
@jamesgormley63922 жыл бұрын
Hi. I have purchase the pure Highway 400 and my question is can I play link my ytmusic 🎶 (KZbin account) instead of Spotify through it . ?
@PureAudioHQ2 жыл бұрын
Hi James, thank you for your question. Since the Highway 400 enables Bluetooth streaming there should be no issue listening to KZbin Music via your connected device.
@AlexDoddsVideos6 жыл бұрын
All of a sudden mine stopped working and wouldn't pair with the antenna. I have tried resetting and re pairing the controller with the antenna a number of times following the instructions and it still doesn't work now.
@PureAudioHQ6 жыл бұрын
Hi Alex, sorry to hear. Please get in touch with our tech support team at support-uk.pure.com/new-ticket and they'll be able to help you out. Thanks
@giangutierrez47684 жыл бұрын
Mine the same
@maxgremer9047 Жыл бұрын
Hi, how can I change the radio station that comes when I start my car? Every time I start the car I get a radio station I don't want to listen and I have to change it manually. Thank you
@PureAudioHQ Жыл бұрын
Hello Max, thank you for reaching out. Could you try storing some favorite stations as presets then select a preset before turning the car off? This should be recalled when the car/Highway is turned on again.
@nicholassheehan68172 жыл бұрын
If the device controller no longer works (the little plastic buttons have fallen out), can you replace the controller for a new one or it is paired to the one receiver only?
@PureAudioHQ2 жыл бұрын
Hi Nicholas, thank you for reaching out. We are sorry to hear that you are experiencing this. If you mean the commander unit, you can replace it via the spare parts section on our website: www.pure.com/p/149876 For additional support please open a ticket with our technical support here: support.pure.com/en/new-ticket
@Bruntonhunter2 жыл бұрын
My Pure Highway 400 intermittently stops display and sticks on whatever setting it last used, when last used on Spotify it seems to log on but doesn't play, the same for bluetooth, only giving about a second of sound before stopping, when it was on Digital radio it will play the last station tuned in and won't change. Now it is looking for antenna connection when display came back on, tried to reset, but will not pair, still playing Digital radio on last selection. How do I reset?
@PureAudioHQ2 жыл бұрын
Hi Bruton Hunter, thank you for your question. To perform a power reset, please use a paperclip to press and hold the reset button of the antenna unit for 10 seconds. For additional support and guidance please open a ticket here: support.pure.com/en-GB/new-ticket
@TheSnookerGym6 жыл бұрын
Does the unit 'speak with' and 'connect to' two phones or only one?
@PureAudioHQ6 жыл бұрын
Hi there, please get in touch with our tech support team at support-uk.pure.com/en/new-ticket and they'll be able to help you out with any queries you may have. Thanks
@chrispaine803411 ай бұрын
It says the pure go app is made for an earlier version of android so I can't use my radio. Thanks guys 🤦♂️
@markmitchell971911 ай бұрын
@PureAudioHQ is there going to be an update for the app? I've bought my 400 today and cannot connect my phone.
@PureAudioHQ10 ай бұрын
Hello Chris, thank you for reaching out! We are very sorry to hear that you're experiencing problems when using the Pure Go App with your highway. In order to be assisted swiftly, please contact our technical support here: support.pure-audio.com/en/new-ticket
@PureAudioHQ10 ай бұрын
Hello Mark, thank you for reaching out! We are very sorry to hear that you're unable to connect your Highway 400 to your phone via the Pure Go App. In order to be assisted swiftly, please contact our technical support: support.pure-audio.com/en/new-ticket
@batzzvonnoir9183 жыл бұрын
Hi there do you know if you can hardwire a Pure 400 unit into your current stereo? If so can you advise which kit is required to do so? Thank you 🙂
@PureAudioHQ3 жыл бұрын
Hi, the product is not designed to be hardwired. Therefore, I can not make any recommendations. BR, Marco
@nickmacdonald95352 жыл бұрын
I installed mine but the antennae simply would not pair with the control. I notice that the connector of the adhesive seemed to be just plastic. Should there be some visible connectors
@PureAudioHQ2 жыл бұрын
Hi Nick, thank you for your question, please do contact our technical support via: support.pure.com/en-GB/new-ticket for some additional installation guidance.
@nickmacdonald95352 жыл бұрын
@@PureAudioHQ . Sorted! It was a faulty unit and the replacement worked a dream.
@PureAudioHQ2 жыл бұрын
Hi Nick, great to hear that all is sorted. Thank you for letting us know!
@chrishanney2893 жыл бұрын
Hi rather than using a the antenna supplied can you use a DAB + FM AM radio active aerial antenna converter smb splitter
@PureAudioHQ3 жыл бұрын
Hello Chris, no, unfortunately this is not possible. The controller can only be connected with the provided antenna.BR, Marco
@danjackling52772 жыл бұрын
@@PureAudioHQ And that antenna is absolute dogs**t....shame on you.
@moonmonkey713 жыл бұрын
Hi, I've recently bought the 600, and installed it correctly but the microphone isn't working when I receive calls, I can hear them but they can't hear me. Is there an issue with certain phones?
@PureAudioHQ3 жыл бұрын
Hi John, thank you for reaching out. We are sorry to hear that you are experiencing difficulties with one of our products. Please do open a ticket with our technical support team via: support.pure.com/en-GB/new-ticket They will be able to assist and help.
@awiserbud2 жыл бұрын
Make sure its pushed right in, the last 2mm are tight, had the same issue, thought mine was fully in but it wasn't quite there.
@moonmonkey712 жыл бұрын
@@awiserbud yeah I did manage to work that out in the end, but I do appreciate the reply even though it’s two months late 🤣
@terrycrabtree95433 жыл бұрын
Ive been trying to update my DAB Highway 600 antenna - i've downloaded the update and unpluggedthe USB cable & plugged it into my PC. But as soon as I do that I can't get my controller to power up and set the USB setting to update. I can plug it back in to the FM USB and it powers up but it doesnt stay active long enough to set it to update then unplug and connect to the PC . Basically its impossible to update by PC it as it wont actually connect! Any ideas?
@PureAudioHQ3 жыл бұрын
Sorry to hear that you have a problem with one of our devices. If you have a technical problem or question, I would ask you to contact our technical support directly and open a ticket. My colleagues will get back to you as soon as possible. support.pure.com/en-GB/new-ticket
@erayismus2 жыл бұрын
Nowadays there are such good antennas. why isn't it all in one? I think everything should be in the device so that the customer only connects to electricity.
@neildempster2827 Жыл бұрын
If you've got no AUX facility in the car, will this not work then? Cheers!
@PureAudioHQ Жыл бұрын
Hi Neil, thank you for reaching out! If you have no AUX in your car, the highway can be connected to your in car radio via FM. You can find more information regarding the setup in the manual: www.pure-audio.com/en-GB/medias/Highway-600-106NO-05-Web.pdf?context=bWFzdGVyfE1hbnVhbHN8OTA3NTU5NHxhcHBsaWNhdGlvbi9wZGZ8bWFudWFscy9oZjUvaDkzLzg5MTc0MDg5MDcyOTQucGRmfGRlMjBkYjM3ZDFlZGJhODllOTMwYmQ0N2ExNzAyODVlNDA0OTEzMjRkNmM3MWE1NjljY2Y3NGIzZTRhN2U2YmI&attachment=true
@neildempster2827 Жыл бұрын
@@PureAudioHQ Ok, cheers!
@guitarlover302 Жыл бұрын
Do you have to use Ap to pair unit to I phone Through Bluetooth please
@PureAudioHQ Жыл бұрын
Hello! Thank you for reaching out. No, you don't have to use the app to pair the unit to your phone via Bluetooth! The Pure Go App adds the ability to tag music tracks and browse and stream music from the Spotify App. All other features such as streaming over Bluetooth, and handling phone calls is possible without the app.
@nicholassheehan68173 жыл бұрын
Can you add an external antenna to this device?
@ianterpol4 жыл бұрын
Ive got a 600. I installed it today eventually synced phone and got people to be able to hear me. All good so far. I was sitting in my front room and had to go out to the van and unplug the power lead from the socket as the bluetooth would not disconnect. Any ideas?
@PureAudioHQ4 жыл бұрын
please contact our Tech Support directly. I'm sure my colleagues can help you or answer your question. support-uk.pure.com/en/new-ticket
@addz913 жыл бұрын
Did you resolve this issue?
@haitchgee85022 жыл бұрын
Could anyone let me know how I update the highway 600? I purchased a car with this system pre installed and due an Antenna update but I don’t know what I need to do - I would be doing this via windows laptop
@PureAudioHQ2 жыл бұрын
Hello there! To upgrade your highway 600, you can follow the steps shown in this article: support.pure.com/en-GB/kb/articles/upgrading-the-software-on-your-highway-400-600-72 You'll be able to find a step by step guide for the upgrade of your Highway 600 antenna. Alternatively, you can use the Pure Go App to update your antenna if you are not able to do this via your Windows laptop. For more information, please consult this page: support.pure.com/en-GB/kb/articles/apple-users-if-you-cannot-update-the-antenna-software-manually We hope this is helpful to you. Should you have any other inquiries, we'll be happy to help. Pure
@simonjoconnor595 жыл бұрын
Will this unit’s aerial connection work with an aluminium bodied vehicle or is the magnetic attachment a requirement to achieve a digital signal?
@PureAudioHQ5 жыл бұрын
Hi Simon, if there isn't a magnetic roof to install the grounding tail then this part can be fitted to an alternative metal/magnetic part of the vehicles bodywork. The A pillar would normally be the other place we suggest. Failing that the metal grounding tail can just be left in the box, unconnected from the rest of the Highway. It is an optional part which is there as an addition/boost to aid with signal. You may experience a drop in performance without it.
@simonjoconnor595 жыл бұрын
Thanks. I’ll find a ground point and take a connection to the unit.
@nezrek4 жыл бұрын
Bought a new Pure 600. Did the setup and everything is done correctly, but the device won’t pair with my antenna 😢😢
@PureAudioHQ4 жыл бұрын
please contact our Tech Support directly. I'm sure my colleagues can help you or answer your question. support-uk.pure.com/en/new-ticket
@Justh4tguy Жыл бұрын
So if u donf have an aux port what happe s
@Curtiss19655 жыл бұрын
Is the Highway 200/400/600 compatible with a dab-splitter instead of the windscreen aerial?
@PureAudioHQ5 жыл бұрын
Hello, our tech support team can help with this. Please get in touch with them at support-uk.pure.com/en/new-ticket. Thanks
@SFGITA2 жыл бұрын
I don't have aux in function on my car they say to add this into the fm transmitter? Am a little lost on that part anyone know how that's done? Thanks
@PureAudioHQ2 жыл бұрын
Hi there, thank you for your question. Please do reach out to our technical support via support.pure.com/en-GB/new-ticket They will be able to provide some guidance.
@angelodecesare58145 жыл бұрын
hi , i already have a dab aerial and also a seperate mic ,can i still use the 600 or do you recomend a different model?
@PureAudioHQ5 жыл бұрын
Hi Angelo, if you were to use the Highway 600 you would need to use all the accessories that we provide. Using your own aerial and mic is not something that we can advise. Thanks
@Verstrappen3 жыл бұрын
hi, am i able to use google maps with this device so directions come through the cars speakers whilst the DAB radio is on? i have tried using google maps whilst the highway dab is on in aux mode but google maps does not come through the speakers. thanks
@PureAudioHQ3 жыл бұрын
There is a function in the Google Maps settings called "Treat announcements like a call" or something like that. Please switch this "on". BR, Marco
@Verstrappen3 жыл бұрын
@@PureAudioHQ hi, i have already looked at this setting and it was on, i tried turning it off and back on but still no luck. I dont think there is a way to enable google maps to speak over the radio.
@PureAudioHQ3 жыл бұрын
We will have to check with our engineers on this question. For easier communication, please open a support ticket. support.pure.com/en-GB/new-ticket
@Verstrappen3 жыл бұрын
@@PureAudioHQ I opened a support ticket 2 days ago and still awaiting a response. Thanks
@nicholassheehan68174 жыл бұрын
How well does the DAB ariel work with a heated front screen that has the wires in it effectively working a little like a faraday cage?
@PureAudioHQ4 жыл бұрын
Hi Nicholas, you're right. A heated windshield can significantly reduce reception. In this case you should consider mounting it on a side window if you drive a 3 door or coupe. BR, Marco
@nicholassheehan68174 жыл бұрын
@@PureAudioHQ It is for a Discovery 3. Lots of canin space between dashboard and rear windows although that's where the FM arial is mounted. Also are there any issues with grounding mount with the ally body? I can't be the first person trying this.
@PureAudioHQ4 жыл бұрын
The antenna does not necessarily have to be grounded. However, it is possible that the reception improves when the antenna is grounded.
@Livautowerx3 жыл бұрын
@@nicholassheehan6817 did you resolve this? I have it fitted in a D3 also and it’s garbage
@nicholassheehan68173 жыл бұрын
@@Livautowerx Nope. What I actually did in the end was to get an unlimited data tariff on my phone, connect that to the pure for bluetooth music and used a radio app on my phone. Since then I've actually put a small tablet PC over the top of the existing SatNav screen and use that like Android Auto for life traffic mapping and radio using the phone as a data carrier.
@vx.calibre29014 жыл бұрын
Why isn't there a iso connection, or hard wire option? all this cabling . power adaptor and control box on the screen makes it look very "Halfords" ive had an older 300di unit, which simply plugged into the iso leads, much neater....
@PureAudioHQ4 жыл бұрын
Thanks for taking the time to provide us with this feedback. All customer feedback is read and considered here at Pure, so please be assured your suggestions will be passed to the relevant teams for future consideration. BR, Marco
@uTubeOfficial5 жыл бұрын
Hi, does the Pure Go App works also with the Highway 400? Kind Regards :)
@PureAudioHQ5 жыл бұрын
Yes it does! Thanks 😃
@philipwright73145 жыл бұрын
Can the pure highway be installed on Nissan qashqai with glass roof
@PureAudioHQ5 жыл бұрын
Hi Philip. Yes, the Highway can be used with a panoramic roof. If there isn't a fixed, magnetic roof to install the grounding tail then this part can be fitted to an alternative metal/magnetic part of the vehicles bodywork. The A pillar would normally be the other place we suggest. Failing that the metal grounding tail can just be left in the box, unconnected from the rest of the Highway. It is an optional part which is there as an addition/boost to aid with signal. You may experience a drop in performance without it. Thanks
@bluejon71534 жыл бұрын
How far can the cable be split, my aux is in the glove box yet my 12v supply is next to the gear stick.
@PureAudioHQ4 жыл бұрын
You can split the cable in a length of about 2m. BR, Marco
@bluejon71534 жыл бұрын
@@PureAudioHQ thanks for your quick reply, that's really helpful
@stomper7394 жыл бұрын
When i turn it on there is No sound for some reason and idk why
@PureAudioHQ4 жыл бұрын
Sorry to hear that you have issues with a Pure Radio. Please contact our support team, maybe they can help you. support-uk.pure.com/en/new-ticket
@stomper7394 жыл бұрын
@@PureAudioHQthanks for replying. idk if this Will help but the car im using is a Peugeot early 2000 model
@pagz12374 жыл бұрын
Would this work with heated screen ? My front and rear are both heated and a 5 door car so can't use the rear windows ?
@PureAudioHQ4 жыл бұрын
Heated windscreens can have a negative effect on reception. Therefore we cannot guarantee an interference-free reception. BR, Marco
@pagz12374 жыл бұрын
@@PureAudioHQ thanks for the quick response. I'll look more into external arials
@awiserbud2 жыл бұрын
I get a decent signal on my mini cooper with heated front screen.
@guitarlover302 Жыл бұрын
Can this unit be fitted to a 05 Saab Aero convertible please ?
@PureAudioHQ Жыл бұрын
Hello, thank you for reaching out! If there isn't a fixed, magnetic roof to install the grounding tail then this part can be fitted to an alternative metal/magnetic part of the vehicle's bodywork. The A-pillar would normally be the other place we suggest.
@guitarlover302 Жыл бұрын
Thank you - booked with electrician to fit - discussed earthing issue
@guitarlover302 Жыл бұрын
Fitted yesterday ! Delighted with range of stations and clarity
@tommatthissen26334 жыл бұрын
I have a Smart car with no metal roof. How can I fix the ground strip please?
@PureAudioHQ4 жыл бұрын
If there isn't a fixed, magnetic roof to install the grounding tail then this part can be fitted to an alternative metal/magnetic part of the vehicles bodywork. The A pillar would normally be the other place we suggest. Failing that the metal grounding tail can just be left in the box, unconnected from the rest of the Highway. It is an optional part which is there as an addition/boost to aid with signal. You may experience a drop in performance without it.
@thealbertinho922311 ай бұрын
Pure go app is ass, can’t connect spotify to it no matter what i do. I have premium, i logged in and pressed the accept button to link it and nothing happened. When i am connected to the highway 400 via bluetooth the music on my phone pauses automatically half a second after i start it.
@PureAudioHQ10 ай бұрын
Hello, thank you for reaching out! We are very sorry to hear that you're experiencing problems when using the Pure Go App with your highway. In order to be assisted swiftly, please contact our technical support here: support.pure-audio.com/en/new-ticket
@whaleoilbeefhooked6634 жыл бұрын
I've just fitted the highway 600 to my daughter's vehicle. When she is listening to music from her Spotify through the device after a short time the connection breaks and just goes to static. We have not connected the aux cord because it is not long enough to reach the port in the car, is this the reason it is disconnecting?
@PureAudioHQ4 жыл бұрын
Sorry to hear that you have a issue with one of our radios, please contact our Customer Support Team directly. support-uk.pure.com/en/new-ticket
@monsiebabe28179 ай бұрын
@@PureAudioHQcan I use my phone to make and receive calls through my device
@DazzaS834 жыл бұрын
Can I play the music from my phone (not spotify) to the pure 600?
@PureAudioHQ4 жыл бұрын
yes, via Bluetooth. BR, Marco
@AdnanAli-go7tp4 жыл бұрын
Hello mate will this fit on the 2005 toyota yaris
@PureAudioHQ4 жыл бұрын
Our Highway devices are very versatile products. To be sure that our Highway works in your car, please contact your local dealer directly. BR, Marco
@camillaluv37033 жыл бұрын
when i play my music from spotify it says the music is playing but there’s no sound?
@PureAudioHQ3 жыл бұрын
Sorry to hear that you have a issue with one of our devices. If you have a technical problem or question, I would ask you to contact our technical support directly and open a ticket. My colleagues will get back to you as soon as possible. support.pure.com/en-GB/new-ticket
@Jikan045 жыл бұрын
Seems a lot of hassle and wires?
@nigelb53415 жыл бұрын
....yeah, and let's hope you don't need to replace the windscreen.
@Jikan045 жыл бұрын
@@nigelb5341 I just don't see how it's less hassle than installing a new stereo? Maybe I'm missing something lol
@bblair26274 жыл бұрын
i just fitted mine it took 5 mins in my jazz and it was no hassle at all and hardly a wire showing tbh
@MrPAUL75603 жыл бұрын
having problems with my unit ...reported over two weeks ago no reply....no after market help what so ever
@PureAudioHQ3 жыл бұрын
Hi Paul, thank you for reaching out. You should have received an email from our team that at the moment extended answer times are to be expected from our ticketing system due to temporary capacity overload. Someone from our team will get back to you as soon as possible via the ticketing system. In the meantime, we are sorry for any inconvenience experienced.
@SyedIjlalAhmad4 жыл бұрын
Can you play from your phone your own music library with Pure go 400 ?
@cryptomoon99325 жыл бұрын
cant reset this pure bad quality product play one station on display are writing connecting to antenna have trying to reset many times doesn't work, for money what spend one year used not worth to buy.
@PureAudioHQ5 жыл бұрын
Hi Aivars, please get in touch with our tech support team at support-uk.pure.com/en/new-ticket and they'll be able to assist. Thanks
@davidcorbett99875 жыл бұрын
Does the Pure 600 receive Jazz FM please?
@PureAudioHQ5 жыл бұрын
Hi David, the Highway 600 will pick up all stations that are available in your area. To check this, please enter your postcode at getdigitalradio.com/
@DaveHines3 жыл бұрын
Why am I getting static on my 400 when it's playing a station
@PureAudioHQ3 жыл бұрын
How are you connecting the Highway? Is it through the Auxiliary Line-in port or are you using FM Transmit? Have you ensured that you are powering the unit from the cigarette lighter using our supplied USB adapter? Does your vehicle have a heated windscreen, UV filter or any in-built/external electronics? i.e. sat-nav, dashcam or multimedia system. Are you using the supplied metal grounding tail that slides under the cars headlining?
@DaveHines3 жыл бұрын
@@PureAudioHQ via fm transmission and it’s powered by usb via 12v socket
@PureAudioHQ3 жыл бұрын
There are many possibilities why a transmission via FM transmitter can be disturbed. The signals can overlap, be attenuated or interrupted. The built-in electronics of your car can also cause this interference. Basically, a connection via the AUX connection is always the best and safest transmission. If you have any further technical questions, please contact our technical department directly. support.pure.com/en-GB/new-ticket
@monsiebabe28179 ай бұрын
Can I make and receive calls hands free on my device
@PureAudioHQ8 ай бұрын
Hello. Yes, you can receive calls hands free on the highway 400/600, once your mobile phone is connected to the highway via Bluetooth.
@monsiebabe28178 ай бұрын
@@PureAudioHQ hi thanks for that. But please can you break this down into steps. I've connected my phone to my device via KZbin but I can't get it to work. Do I need to upload my contacts to the device and how do I get it play calls through my car's speakers please? I used the auxiliary connection and connected to my phone via Bluetooth but no luck
@PureAudioHQ8 ай бұрын
Hello, to connect your phone to the highway via Bluetooth, please follow the steps below: 1. On Highway press the Home key and select SETTINGS - BLUETOOTH - PAIR and then scroll right and select BT MUSIC. 2. DO NOT select SETTINGS - BLUETOOTH - PAIR - PURE GO APP. 3. On the phone pair with the new device called ‘Highway xxxx’ (where xxxx is a unique number for your Highway). 4. DO NOT pair with the device called ‘Pure Go xxxx’. 5. On Highway press the Home key and select BT Music mode 6. DO NOT select Spotify mode. 7. You should now be able play music on your phone via Highway in BT Music mode. If you still experience further issues, we suggest contacting our technical support who will be happy to help, by submitting a request here: support.pure-audio.com/en/new-ticket
@stevehodgson88415 жыл бұрын
Can you store dab stations on it?
@PureAudioHQ5 жыл бұрын
Hi Steve. Yes, you can store up to 20 station presets. Thanks
@stevehodgson88415 жыл бұрын
@@PureAudioHQ thank you for your prompt reply
@terrytownsend5583 Жыл бұрын
What do you think
@sartin1981 Жыл бұрын
Window antennae are awful. My advice, always use a roof mounted DAB specific car aerial connected to a 12v source (usually from the rear of the car audio head unit), this way you are pretty much guaranteed a good reception wherever you go.
@HustleNGrow3319 ай бұрын
Can i just replace the antenna if i need a DAB or do i need to replace the exsiting wiring ?
@seancorrigan35319 ай бұрын
Absolutely nothing wrong with them as long as you can fit them properly and aren't a klutz
@ta-dahh6 жыл бұрын
Does the bracket on the command unit swivel?
@PureAudioHQ6 жыл бұрын
Hi Steve, yes it does swivel. Please let me know if you have any other questions. Thanks
@andreaswigart27443 жыл бұрын
My antenna won’t turn on. It’s zero sign to life.
@PureAudioHQ3 жыл бұрын
Hi there, thank you for reaching out. We are sorry to hear that you are experiencing a problem with one of our products. Please reach out to our technical support team via support.pure.com/en-GB/new-ticket for some help in this matter.
@keemoify2 жыл бұрын
Its to advanced. Really not easy to use
@jhjh321 Жыл бұрын
Save your time and effort. Just go buy an aftermarket dab radio. These are awful. A nightmare to fit. Nothing sticks. Just not worth the hassle. Going straight back.
@PureAudioHQ Жыл бұрын
Hello, Thank you for sharing your feedback and we’re sorry to hear that you’re unhappy - Pure’s radios are about bringing joy to our users, and anything less than this would never be our intention. Please drop us a DM and we will be able to explain why this happened.
@iestyncarr93223 жыл бұрын
Utterly useless. Trim on windscreen on Skoda Yeti is completely adhered to the windscreen. 5 minutes of prising ( as carefully as possible) to create a gap between the two cracked my windscreen. Hopeless design. Avoid!
@PureAudioHQ3 жыл бұрын
Thank you for your feedback! Please contact our technical support directly: support.pure.com/en-GB/new-ticket
@riderzinc3 жыл бұрын
loool
@iestyncarr93223 жыл бұрын
As an update: gave this to the garage and they had to bore a hole in the ceiling trim to get it to work. Be aware!