Q&A Episode 06 | Mastering the Swallowtail: Solving Common Airbrush Issues

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In this detailed video, we dive into the features of the Swallowtail airbrush, a truly versatile tool in our lineup. Equipped with three nozzle sizes (0.28mm, 0.5mm, and 0.7mm), the Swallowtail can handle a wide range of applications, from fine detail work to large area coverage with the unique Fan cap. Experience the performance of the ACE series with an ergonomic trigger design that ensures comfort during extended use. It's the all-in-one airbrush that every artist dreams of.
🕒 Video Q&A Highlights:
1:33 Question 1: Why are there bubbles in the fluid cup, and why is the spraying intermittent?
2:50 Question 2: Why does no paint come out when I pull the Main lever?
3:54 Question 3: Why does paint come out directly when pressing the trigger?
5:40 Question 4: Why is there a sound of air leaking when the Main lever is not pressed?
6:30 Question 5: The correct way to switch between nozzle sizes
8:09 Question 6: Can the Fan cap only be used with a 0.5mm Nozzle? And can it be used with other airbrushes?
Thank you for watching and don't forget to follow us for more insightful videos and product updates!
#gaahleri #gaahleriairbrush #gaahleriqa #gaahleriswallowtail #swallowtail #airbrushing #arttools #creativecommunity #airbrush #modeling #diyproject #airbrushtips #questionanswer #accessories

[@bobrivett7645]

Great video, love these Q & A videos, and their actual demonstration. Scale model building is solitary hobby, as well as painting with an air brush, typically. So when problems arise you only have yourself available to resolve the issue. This is why utube is such a great asset it can provide solutions to these problems, especially when they come from the manufacturer directly. I hope Gaalheria teams continues with this process of reaching out to us directly. Thank you.

[@bobrivett7645]

Ps. I really like the idea of a storage box as well, especially if labeled. Ie: .28mm, .5mm, and so fourth.

[@gaahleristudio]

Thank you for your support. We will continue to communicate with our customers and inform everyone through videos. If you have any suggestions while using our products in the future, please feel free to tell our team at any time.

[@4trialsin]

The storage box is a super idea and I will be ordering one for sure!

[@gaahleristudio]

Please stay tuned.

[@NukeForBinLaden24356]

Just in time. I bought one of these two days ago.

[@douglyle6106]

I have the Swallowtail with the fan cap. I'm very pleased with it and I have had no problems.

[@christopherlarkin590]

The .7 needle is a game changer for thick paints like Createx. I never had much luck thinning Createx but the .7 sprays this paint right out of the bottle with great results

[@animousworks]

I love all my Gaahleri Airbrushes. I've really put them through the ringer, lol. A storage box would be awesome for sure.

[@gaahleristudio]

Thank you very much for your support.

[@marcpereira1438]

Keep up the amazing quality and work. Thank you for the Q&A videos, I believe this is what truly sets you apart with the dedication shown to provide the best air brushes ever.

[@gaahleristudio]

thank you for your support.

[@WoodysScaleModelGarage]

I have 7 Gaahleri brushes looking forward to my 8th

[@gaahleristudio]

Thank you very much for your strong support. We will also strive to launch new products, hoping that each airbrush will bring you joy.

[@4trialsin]

Love my Swallowtail! The fan cap is awesome

[@gaahleristudio]

Thank you very much for your support.

[@772ModelGarage]

Great video!, great company

[@SCSuperheavy114]

I have a swallowtail and I must say it’s a great airbrush and use it for priming with 5mm needle. However; I would empathize proper cleaning after each use. Especially the the nozzle and nozzle cap area. Keep it clean and it will last a very long time! Great video as always!

[@gaahleristudio]

Thank you for sharing your usage tips.

[@markwakeley3835]

Thank you for a very interesting and informative video. I'm considering getting a Swallowtail airbrush for some scenery work coming up. It would definitely make painting 12 feet of sky so much easier.

[@bobrivett7645]

Awsome

[@gaahleristudio]

I believe our Swallowtail will definitely meet your creative needs, and perhaps even better with the fancap accessory.

[@vinnygallino5217]

I love it I purchased 3 of them,best airbrush I've ever used!! I tell everyone,I had 6 other people I know personally purchase it,and prob a dozen more that I spoke to extensively about it! I have multiple airbrushes from Gaahleri and love all of them

[@gaahleristudio]

Thank you very much for your support; it’s the best motivation for us to keep striving.

[@vinnygallino5217]

We need to figure out how to identify needle and cap size with both having some sort of identifying marks and both would be amazing with the storage box

[@gaahleristudio]

Our storage box can accommodate needles, nozzles, and caps simultaneously. Stay tuned!

[@steves.922]

What about a fan cap made for the 0.7 needle?

[@gaahleristudio]

Thank you for the suggestion; this is an important direction we will consider for future development.

[@pet.sneakerspot]

I would like to see some marking on the needle it self to no Wich I'm mounting on the airbrush btw great products I have the GHAD-68 and soon I'm going to get GHPM-Mobius 0.3mm

[@gaahleristudio]

Thank you for your suggestion. We are also researching how to better distinguish between different nozzle sizes. Once again, thank you for your support.

[@kristophermorgan2302]

Thank you for posting these types of videos. Glad to see the storage box is in the works. I will be getting one for sure. Have you given any consideration to a fan cap for the .07 needle set?

[@gaahleristudio]

Thank you very much for your support. We will speed up the launch of new products, hoping you can use our accessory storage box as soon as possible. Regarding the fan cap, our current fan caps are best suited for 0.5mm diameters. We will introduce larger size fan caps specifically for airbrushes in the future, so please stay tuned.

[@kristophermorgan2302]

@@gaahleristudio thank you for the speedy reply.

[@richardharmon1874]

Please indicate how to tell the various needle size of Gaahleri needs. Are the marked in some way to distinguish each needle size? Thanks Richard

[@gaahleristudio]

Thank you for your suggestion. We are also exploring ways to better distinguish between the different sizes of Gaahleri needles. We will soon introduce accessory storage boxes to address this issue. Once again, thank you for your support.

[@vadimkorob2689]

Well...the airbrush isn't bad, but in my experience the fan cap doesn't work . I ordered the StudioG solely because of the fan cover - the cap itself has air leaks . After a week of checking and communicating with support, they sent me a new fan cap - same story. All other cap/nozzle sets work well (no leaks). Another week with customer service and they sent me a new airbrush BUT the problem is still with me - air leakage only with the FAN CUP. So I gave up and am willing to buy a Grex or Iwata with a fan cover.

[@gaahleristudio]

We understand the issue you’ve encountered, and we can provide you with new replacement parts. We also hope to assist you in resolving the problem.

[@vadimkorob2689]

@@gaahleristudio Customer service already did everything that they can do (I have to admit that customer service is really great) but NOT new fan cap not even new airbrush didn’t resolve the issue. Probably it’s just badly engineered or manufactured fan cap itself bc everything works perfectly with regular caps

[@ELPADREAIRBRUSH]

I’m having NOTHING BUT PROBLEMS ! with my mobius 0.2 ! I was doing a very crucial painting and the mobius 0.2 kept failing intermittent spray pattern and every time I’d clean it it would work for a little bit then I’d look and have tons of bubbles ! In the cup I cleaned the needle and nozzle with alcohol even put a new O ring seal on the nozzle and when I put fluid in the cup when I pressed down for air ! bubbles would form but when I pulled back for paint the bubbles would stop ! This airbrush costed me a client and a very intricate rendering was utterly ruined ! I had to start all over with my IWATA micron ! I expected high hopes for this airbrush I kept it exquisitely clean and it still failed was it the nozzle or the MAC valve ? I’m at my end of patience this airbrush promised something and failed miserably only after a few weeks of use ! I’m so disappointed so I’ve been using my Iwata and it hasn’t let me down EVER ! what is causing this malfunction in this airbrush so I can write a note to the company when I send it back !

[@gaahleristudio]

The problem you are experiencing is likely due to the nozzle cap not being tightened properly. You can try tightening it first before installing the needle, which should theoretically resolve the issue. For detailed guidance, you can refer to our QA video at the 1:00:10 mark, titled "Why are there bubbles in the fluid cup, and why is the spraying intermittent?" I apologize for the inconvenience this has caused. If you continue to encounter issues after trying this solution, please do not hesitate to contact our customer service, and we will provide you with a resolution.

[@gaahleristudio]

Thank you again for choosing Gaahleri. We hope our products meet your needs and help you create better artworks.

[@PercyJackson-rh1iu]

The problem with your Airbrushes/Company is your products are cheaply made and come in a pretty box. When you unbox them they are utter trash, issues out of the box and a company that fails to acknowledge these issues and just sends you another broken airbrush if the first one is broken. The mass promotions online worked, you guys established yourselves as a "serious" company, but until you decide to actually fix your issues at the root of it all, your products will still be.... cheap Chinese trash. This is not a common issue with a good quality airbrush, this is a common issue with trash parts and cheap mass production ABs.

[@gaahleristudio]

Thank you very much for your feedback. We will continue to strive to improve our manufacturing processes and quality control standards, hoping to meet your expectations.

[@janvanrenselaar5998]

OK maybe you are on something. But H&S just improved their Airbrushes this year after they maybe lost a amount of clients to Gaahleri. And that is just because 1 thing. The fixing process of a problem will take longer as you may think. You have to consider a few things: How much body,s the have in stock?? Maybe for a whole year production. ,They have to adapt,test,adapt,test etc irst a small amount of body,s,to complete them,send them to users wich are testing that improved A-B,s in the field. Take 2 months for it. Then they need to change ALL the body,s to those updates.Then brinmg them on the Market. Will take at least 4-6 months. Fixing a problem in a mass produced product like a A-B is not as easy as you may think. I use 2 now of the Gaahleri A-B the 38 and the first generation pistolgrip,and have no complaints at all. And i push everything that looks,smells and i liquid like a paint through it. From Diluted nailpolish with the cheap ~4,- a gallon thinner untill the expensive Zero Paint 2k Diamond clear through it. And have no complains.Maybe lucky me.But i have a ultra sonic cleaner. Every week my nozzle,needle,cup and cap are taking a bath from 12 minutes with some dishwasherliquid in it and WATER. Maintenance is key with these kinds of machinery or instruments. Thinking of buying at least 2 39,s and a swallowtail at the end of june. Then i can get dedicated A-B,s and have them always in perfect working order. For the money i will spend on those 3 A-B i cannot by a H&S Infinity 2 in 1 CR. And i am now on the age that i will not airbrush for another 25 or 30 years. Yes maybe quality is less than at the big brands. But not everybody has lets say ~350 ,- laying around for a A-B with compressor.

[@erikaguilar3719]

What are you talking about? Maybe its a skill issue and you dont know to handle an airbrush. I have a swallow tile and I havent encountered any problems with it

[@janvanrenselaar5998]

@@erikaguilar3719 There are many who are Brand lovers. Like when you have 2 identical sportshoes,but only the Nike is the best,no matter the price-tag. I got also very good results with the 2 i got. Sure buy more of them,because i dont got $250 laying around for a infinity 2 in 1 CR. Sorry but it is the thruth and i am not a proffesional airbrush user. I know a guy with a $650,-A.B who gets the same results as with a $4,- spraycan.