Qantas A380 Business Class Trip Report

A recent flight review on ‪@Qantas‬' A380 Upper Deck from London's LHR to Singapore's Changi Airport Featuring the airline's latest business class product. It was a chance to try out the airline's newest bar concept too with swathes more space and a larger self-service bar area. But what did we think of the overall product?
With only minor negatives, the overall product shows an airline that's firmly on its stride with excellent customer service, great food and drink and a clear approach to passenger comfort and wellbeing.
Have you flown Qantas? Let us know your thoughts of your flight below!
#aviation #airlines #businessclass #luxury #design #interiordesign #tripreport #flightreview #qantas

[@j.t.s8618]

I love the Qantas flight attendants! They're just so refreshing and upbeat every time

[@thedesignairvideo]

They certainly are!

[@FraserAtSea]

What a beautiful Business product - thanks for taking us with you on this one!

[@thedesignairvideo]

Our pleasure!

[@venaautos]

I was lucky enough to fly Qantas A380 Sydney-Singapore business class, grew the confidence to kindly see the cockpit, and theg allowed me, was absolutely incredible, I have to save again, but I cant wait for another opportunity!

[@thedesignairvideo]

It's always a magic experience every time you fly. Keep on saving! Hope you travel somewhere incredible.

[@missVmilne]

So interesting. It's good to see Qantas using a better seat in Business for their A380 King of the Skies - such a wonderful aircraft. When I've flown with this airline, the crew's unique, relaxed professionalism enhances the experience. Thanks for sharing. Hello from London : - )

[@thedesignairvideo]

Totally agree!

[@StealthyAviator]

bro no one says King of the skies

[@alfredneuman6488]

@@StealthyAviator Particularly when most of the male Qantas staff are Queens.

[@Holland41]

Why not? @@StealthyAviator

[@nidgemills1617]

Great review, many thanks. I recently lucked out on a BC flight from SYD-PER on a Qantas 787 & the seat, cabin, crew, food & service were beyond amazing. The seat is the best BC seat I've flown & changed my attitude towards QF which wasn't favourable. I flew back to AKL in BC on Air NZ 787 & their product is hideous in comparison. I feel for those going from AKL-JFK in BC, I'd have claustrophobic seizures! No wonder they're changing it to replicate the QF model. Again, great review.

[@thedesignairvideo]

Thanks so much! Couldn't agree more with the above!

[@nidgemills1617]

Any thoughts on Oman BC? I'm flying with them soon CDG-KUL.

[@roberthunter6927]

On a long flight, the really good use for the unused lounge would be for some stretching exercises. I also want to grab those Qantas pajamas as a souvenir!

[@OVTraveller]

Fair enough comments; my/ our experience with the new business class seat is that it is on par with the Qatar Suite, although missing a door. The new lounge on the upper deck is still a bit like a dentists' waiting room. Upon reflection, the space might have been better used to bring relief to passengers to create a couple of decent sized toilets.

[@charleshamilton9274]

Thank goodness I wasn’t your companion on this wonderful journey. I would have simply stayed in the Qantas lounge working my way through the ‘Gin Bar.’ Great video. Definitely subscribed. 👍

[@thedesignairvideo]

Sounds like the perfect companion, lol!

[@LMays-cu2hp]

Thank you for sharing your trip review. Being able to go to the membership lounges is nice before and after flights are nice. Flying in Business Class is very nice on the long-haul flights when flyers can.

[@thedesignairvideo]

Thanks for watching! Totally agree, nothing beats a lounge!

[@LMays-cu2hp]

@@thedesignairvideo Well, have safe travels this summer.

[@Tracertme]

What a shame the food options in the qantas lounge still looked like a warmed up TV Dinner…☹️ hopefully it tasted better.

[@thedesignairvideo]

they did taste good actually!

[@starwood213]

Very enjoyable video. One day id love to fly business class and I love the A380.

[@Dreamer10888]

I just did, it’s totally worth it. My highlight of my trip was taking business class

[@rem05033]

What a great reminder for me about how Qantas excels on so many levels. It's been a decade or so since I flew them. This business class product is world class. Great review. Thanks!

[@thedesignairvideo]

Thanks so much! Hope you have subscribed, and hope you fly with them soon!

[@benlacey6429]

It far from excels, have you been under a rock the last 6 months, it has destroyed itself and shatt all over its customers just so it's clown Ceo could get a bonus....which has now thankfully been clawed back. Wake up

[@rem05033]

@@benlacey6429 You seem nice.

[@rem05033]

You seem nice. @@benlacey6429

[@kevingould6725]

Great video and I will be on QF1 shortly. The crew is Qantas biggest asset. As for Joyce I have little to say about a little man. In the past my wife and I was lucky to travel QF1 first class on a points upgrade from business. Of course the service by the crew was first and I felt privileged and pampered. Whilst departing my wife heard a Gloria Glam passenger say “ it’s not a touch on Emirates First” in earshot of the dedicated crew members. Luckily for glam pants I didn’t hear her .

[@thedesignairvideo]

Let us know how your flight goes!

[@sarahp3071]

Informative , erudite , critique , well presented with charming energy .

[@thedesignairvideo]

Thank you to one of our most avid followers!

[@paulkazzer]

Thank you for a very well presented review. Qantas regards the first meal as supper, assuming most passengers have eaten in the lounge. This explains the lack of an entrée. It’s the same on the late night LAX departures.

[@tally1604]

Aussies love to hate on Qantas, but I find the airline great, even in economy on trans-Tasmanian routes to NZ.

[@Simply_Travels]

Can’t agree any more mate.

[@pommydiva1]

i need to win a lottery so i can fly Business or First Class for the first time. it looks amazing, not only the seat, drinks but the food as well. your so lucky. thanks for the video, showing how the other half live haha

[@thedesignairvideo]

Let us know when you've won!

[@diannewi]

Great review of the QF new business class on the A-380. Thanks.

[@thedesignairvideo]

Thank you for the kind words!

[@pigmoonk2545]

Yikes. How can this product be great ? LOL

[@sittinginthebleachers6674]

Thankyou for a fantastic review, thoroughly enjoyed your trip!

[@emmo_93]

Great review I've just found your channel, nice commentary and footage :D

[@thedesignairvideo]

Welcome to the channel, and thanks for the compliment!

[@bar10ml44]

I can not accept that a drinks trolley isn’t a first priority. Even economy on Thai had a drinks service about 20 minutes after take off.

[@joshuavergara3968]

Usually they do a drinks service right after take-off but also depends what time if departure is around dinner time they would usually go straight to supper service with drinks.

[@WilliamMurphy-b6v]

Are drinks the most important perk for you? No insinuations. But please rethink your priorities in life.

[@gunvaldsandhaland7757]

I Like Qantas A380 New Business Class Product,And I Love The Safty Video.Great Trip Report

[@thedesignairvideo]

Thanks so much!

[@therealchuckyg]

Great video. Been waiting for something like this.

[@thedesignairvideo]

Ah shucks, cheers man!

[@mxyzptlyk]

@@thedesignairvideo PLEASE! In the name of all that's good, please don't do loo reviews. They are boring and the only part of a review that I fast-forward through. Oh, and the walk through the terminal and Duty Free Shops.

[@ManlyHK1]

Not bad at all for a western airline. The beef steak looked really good! I would have loved some Asian choice though, so Singapore Airlines seems to be the better choice albeit more expensive

[@thedesignairvideo]

Agreed, i'd love to see a bit more Asian flavours on the menu!

[@FromtheWindowSeat]

Good review. 👌 05:38 “lotions and potions” … someone’s a @DennisBunnikTravels fan. 😉

[@thedesignairvideo]

He also produces great videos!

[@life80s]

Great records, thanks for sharing!

[@thedesignairvideo]

Thanks so much, hope you fly with them soon!

[@CrizzyCrazy]

I thoroughly enjoy the new BC offered by Qantas on their A380's. As someone who had flown on their previous BC I was disappointed with the lack of privacy, modernness, and the 2 2 2 configuration they had. Having a 1-2-1 is much more effective and you don't have to worry about walking over someone you don't know because you want a window seat. I do feel they could go a bit further with everything but I am for happier with this layout than the previous one.

[@johniii8147]

Definitely huge upgrade of the seat vs the previous one. It was already outdated from the start. Food seemed a bit skimpy and no pre meal was weird.

[@MH-gh]

Another superb video with your usual eloquent voice over…as for the Business Class Lounge in the Upper Deck of the A380, with all that dark work panelling and no windows, does it give a “depressing” feel in real life? Maybe that’s another reason it stays empty/hardly used? From watching, it gives that impression🤷🏻‍♂️

[@thedesignairvideo]

Haha, thank you, glad you enjoyed it! It's a little bit dark. I think if they put some amazing footage of australia on the Big TV there, it would bring the whole lounge to life!

[@MH-gh]

@@thedesignairvideo yes, very good point👍🏻

[@99falc74]

I feel obligated to point that there are no widows, as that is how they are built. No A380 has them there.

[@relaxingtravel-LosAngeles]

Great job. Hope you get more views and subscribers. Quality of content is very high.

[@thedesignairvideo]

Thanks so much! Please do spread the word 😁

[@elizabethbryan3821]

Great and fair review..thank you😊

[@easylifemyway]

a good experience

[@DifficultNerd]

great video, thank you!

[@Nicperr]

Great review!! Thank you so much!!

[@thedesignairvideo]

Thank you! Hope you are following!

[@pritamkoli]

Five star coverage

[@andrewverinchuk1694]

Love your reviews, thank you. A loo review would be nice

[@thedesignairvideo]

thanks for the feedback, it’s really valid. Promise you’ll have one on the next one 😜

[@rc7059]

Really enjoyed your review until I got to 9.52 which, for some reason I found very awkward - other than that thanks very much for a calm, professional informative account!

[@camomiletea6708]

Having just flown around the world with Qantas and BA, on QF1, QF4 and the BA transatlantic 777, the new BA business class seat leaves the Qantas product for dead. No bad seats on BA, and the food and service was surprisingly good. Qantas run an offering that is very expensive but they fail to deliver value for money. Cheap toiletries bag, the food is getting tired and they need to move Neil Perry on and freshen up the whole culinary experience. The Qantas cabin crew are Allan Joyce’s biggest asset, even though he screws them over on the pay and conditions, and Joyce does really disingenuous stuff like using UK cabin crew for QF1/2 and New Zealand cabin crew for QF3/4. So much for being an Australian airline, when Qantas are employing foreign nationals to work on Australian registered aircraft while all the time preaching how socially responsible Qantas is.

[@mcguiz]

That's if you get the right plane on BA. If you're flying sitting backwards like many planes you will change your view

[@duncancartlidgeonline2457]

Is this an independent review or from BA ????

[@joycebanda2029]

Impressive ❤️🦘

[@jansimonteambondi143]

I've flown Qantas business a few times but Singapore beat them hands down. Great reporting and video - really appreciate your work however I'll continue to fly Singapore as they're superior to Qantas in every way.

[@telephonic]

If im in terminal 3 im always use Cathay Lounge, amazing noodles and buffet there,

[@jjjddd231]

The 'lounge area' is just a wasted space. Qantas should of thought about utilising it for private first class suites or something similar.

[@LachieJohnson]

Then say the same about emirates bud

[@jjjddd231]

@@LachieJohnson I couldn't give a stuff about Emirates. What I will say, is that the hypocrisy of the Islamic state based carriers knows no bounds given that their religion is against alcohol but they are more than happy to try and fleece revenue from wealthy westerners by enticing them with bars on their A380s.

[@darrengonsalves2605]

@@LachieJohnsonemirates has first class cabins similar to singapore? What's your point?.. Qantas is always been subpar

[@andyg3313]

**should have

[@grand8545]

Should have* If you are going to critique at least know how to correctly spell and use proper grammar. 😂😂

[@camf7522]

Looks like a big improvement.

[@manishmodi4501]

I ageee with you Jonny The fast track is always messing around with the staff and also queues at Heathrow its something i believe all airlines has to raise to BAA every time i go through fast track i give my feedback to BAA managers and airlines managers too.

[@iam_nick]

Can’t wait for the new products to arrive, current design is so dated comparing to other airlines business these days. Yes service is brilliant, overall above average really.

[@robertgonzales3936]

what time was your flight and did you ask why they didn't serve aperitif ? and what about hot towels? and also did you get two main course or one of them was starter?

[@Richard.Charles.S]

Great Video Again Jonny! I am sorry to say it didn't seem to hold a candle to Qatar, Etihad or Emirates Business Class Products? Would you Agree? Thanks As Always for your excellent vloggs 😉

[@Tenex007]

The lounge looks better than Sydney's business which is home of Qantas so imagine what mess is in sydney. personally, having experienced both their business and economy products, I would never fly with qantas again.

[@chowroger4937]

Both handsome and cute🥂

[@thedesignairvideo]

Awww shucks. We think the plane is cute too!

[@wiwingmargahayu6831]

giant crab is amazing Sir and only in tokyo ???

[@nikolauswolff5791]

The amount of food that you eat on this flight i am not eating in one week.

[@thedesignairvideo]

Haha, yeah eating in the lounge helped, but i do wish the portions were larger onboard!

[@loeyourlife]

Congratulations. A superbly filmed and edited video. 15 minutes is the perfect length. My only quibble is the v/o. A nice voice, but so many strangely emphasised words. Trek Trendy has developed the same problem, which he didn't have when he spoke direct to camera. At least you don't say Hey guys, what's up? I'll be subscribing.

[@composimple364]

9:53 if you winked to me like that it means mile high club❤😂😂😂

[@thedesignairvideo]

Haha!

[@Bruski68.]

Yeah I'll stick with Singapore Airlines where possible.

[@TheLuftie]

Why can t they serve in real wine glasses when offering a fine offer of wines ?

[@thedesignairvideo]

I agree, it would have been lovely to see stemmed glassware. That said, Riedel does do stemless wine glasses too, so it's perhaps more a question of personal taste now.

[@BrandonLoi-h5m]

I prefer to seat on business class and more comfortable seats. Well, it costs at least 10k to board.

[@shelleywallis4569]

And another thing!! Mr Neil Perry chef extrodinare for qantas it’s time to improve your game not be complacent about your food just because you have a name or maybe step aside and let some new young blood bring it (something like that- no disrespect intended)

[@KindredSpirit-p7f]

How would this work if you have a ypung child

[@Guvb235]

No wifi is still a huge let down.

[@carine4318]

Be aware of QF crew past and present watching this

[@NOYFB]

8:58 - portions are too small??? 🤔

[@sinoperture]

Did he just call it a “product”?

[@thedesignairvideo]

He did. I mean, I did.

[@sinoperture]

@@thedesignairvideo But its a service. Not a product.

[@tedd7582]

Now try to review US based airlines ...lol especially Frontier air.

[@thedesignairvideo]

Haha. That would be fun!

[@robertfurner1729]

lounge looks quite crowded

[@robertfurner1729]

for me a380 was only plane built with passengers in mind, even the new 787, 777 etc are just cramped tubes even in business and first

[@JamesAidan-s7o]

What a shame they didn't go for a door. That extra privacy gave me the best sleep I've ever had on an aeroplane with Iberia's A350 (with, incidentally, far healthier food than this bread based nightmare).

[@pgilb70]

Sponsored by qf, right?

[@darrengonsalves2605]

Still rated the 8th best airline and customer service is poor.

[@thedesignairvideo]

We found the customer service pretty good on both our flights.

[@frankir5587]

grey is so your colour

[@timpulmanAustralia]

Just fly Emirates. Business class truly superb.

[@maskellmaolseachlainn6347]

Having flown with Emirates and Qantas, I'd recommend Emirates - its business class is far superior.

[@russellrobinson9502]

Cabin is dreary

[@colinrenfrew48]

So, a paid for promotion rather than an objective review?

[@carine4318]

Be educated- 50%of meals are attached to chillers .._ never assume….their priority is emergency procedures

[@AngusMacKinnon-xm5ko]

That Business Class MENU is APPALLING! I could get a far better and classier meal at the Salvation Army. Thank heavens I gave flying with QUAINTARSE 10 years ago. The little Irish Fairy took away 274,000 of my Frequent flyer Points back in 2007, without any explanation. I'll Fly BA any day. Their staff are courteous and professional.

[@jupitersydney3555]

Trouble is it stuck inside a shitty Qantas plane…. I’ll never set foot on one again.

[@shelleywallis4569]

Mr Alan Joyce it’s time to move on. For the sake of the amazing crew and people that work for qantas you deserve better

[@LindaLopez-g9q]

Ferry Forges

[@tavita8699]

I have flowen many times on QF Business class & the seating I found was comfortable. The crew were for the most part wonderful but this is were it stops. The food offered is a joke The Neil Parry salad should be called the Neil Pathetic salad The salad is just leaves which are usually dry and lifeless with a dressing Moving on the main courses are shoody,small tasteless excuses for food So far the one time scollops were on the menu gave me a rather bad stomach upset on the second 6 hour plus flight I was not at all impressed The mains are tiny and the sweets ah what sweets is icecream that you can not eat as it is frozen Neil Perry needs to step aside and have a new enthusastic bunch of chefs take over On flights like LHR-SIN I much prefur SQ or CX or TK Now the above airlines offer amazing menus and generous portions I only use QF if there is no other choice

[@pumpyppumpyp]

Stop filming crew! You also show their ID’s which is unsafe for them.

[@mxyzptlyk]

The food looks to be nothing to shout about. The starter was cheap and embarrassing, for "Bistro style" read "a mess" and the beef dumped on the carrots left half of the plate empty. They don't activate the tail camera for take-off because they don't want the passengers to watch their final moments instead of paying attention to the important stuff if it all goes to $+&%. They're haunted by QF32. But, hey, it's an A380 - who cares about the food, it's an A380!

[@StephenCorish]

Yet another video pointing out that lettuce and a piece of bread is not a starter, common qantas, that’s an easy fix.

[@BartonLeila]

6862 Destin Isle

[@David-d4k9k]

….or CONAIR.

[@Fush1234]

I feel this airline has really slipped. In service, quality of offering and comfort. Pretty much you take pot luck now. The Qantas lounge I can describe as a dump. Seats have springs gone, are filthy dirty and the food choice is poor. This airline has really gone backward in 2022. wont fly them in 2023.

[@thedesignairvideo]

Great feedback! What would you like them to improve?

[@Fush1234]

@@thedesignairvideo - that they walk the advertised talk. Advertising depicts a great flying experience. Reality is vastly different. To us

[@deangreen3370]

Qantas Business Class sucks it's all cost cutting

[@thedesignairvideo]

What is it you don't like about the product? Not sure we saw much cost cutting, but interested to hear your view!

[@deangreen3370]

@@thedesignairvideo look at the food cost cutting all over it

[@rogy7633]

@deangreen3370 I don’t know where you saw the cost cutting…

[@deangreen3370]

@@rogy7633 look at the food

[@abcjelly]

lol so true✅ so many teammates in trios just drop solo into a place where there’s already teams that have players in them i wonder y they’d think they can fight 3 or more players by themselves then they start blaming u 😂 even when on ground, some teammates leave me or 1 of the teammates wander off w/out pinging & get surrounded by another team or teams also some teammates attack a full 3 player team thinking they can beat them all while wearing lvl 1 white armor against 3 players w/ level 2 blue armor or lvl 3 purple armor & so on

[@basilrazzle6118]

Singapore Airline so much better AND cheaper!

[@daweigo6851]

Good luck with Qantas 😅 appalling air line ,

[@victoria8836]

Hello. Unfortunately, I have not flown with these airlines. I hope everything is ahead of me. In the meantime, I need to find a job that can allow me to travel. Have a good day.

[@pigmoonk2545]

What a mediocre product. Small set. Tiny screen with a HUGE frame ? Gosh. Is this 2023 or 2003 ? Qantas is really going backwards.

[@rogy7633]

Is that the only thing you have to complain about?

[@pigmoonk2545]

@@rogy7633 What worse things you want ? terrible Qantas

[@99falc74]

They are brand new!

[@pigmoonk2545]

@@99falc74 Look at the controller 5:05. really mediocre. Poor product.

[@Gary-i9f]

You run rings around the crappy product air nz has , good on you . As a kiwi we have given up and don't get me started on the rubbish safety video .

[@honeymcdonald9120]

Beware which plane you book in case you get old 2 seats by the window. Pretty awful menu if you ask me, nothing cold or of this century. I went away from Qantas pre covid as Etihad, Emirates and Singapore are so much better and Etihad has had the 1:2:1 for years.

[@daweigo6851]

Paid commercial 😊

[@therealspudnic]

too long don't watch - one of the worst business classes in the world.

[@michaela7100]

Still think this is a pretty average product for the price. Singapore Airlines are far more appealing on this route.

[@calvinsmith1295]

Qantas is a hit or miss airline. Great crew great flight. Mediocre crew then expect dissatisfaction. I prefer Singapore Airlines any day.