Thanks! I bought a new set before I saw this, but I’m not upset since the outdoor finish was not great anyway. But I wouldn’t have been able to get the old one out without this.
@PinstripingbyPaulTuckerАй бұрын
Exactly what I needed to see. Thank you
@refuztosay94546 ай бұрын
You used the shim/washer when they told you not to. So when you tighten up the knob plate screws it caused it to bind up. If you remove the shim you’ll be able to fully tighten both screws.
@Naorriko8 ай бұрын
Thank you for sharing this video. Can you put a link for where to purchase the new latch you just installed?
@ificanfixitsocanyou6 ай бұрын
I actually got the new latch from Baldwin themselves! I contacted their customer support and explained how the latch broke and they sent me a replacement for free!!
@kenhart59863 ай бұрын
They refused to provide a free kit. They charged me $49.50 plus shipping. My set was only about three years old and cost over $300. One would think this company would be responsible for their inferior mechanism.
@ificanfixitsocanyou3 ай бұрын
Ugh! That really stinks! Sounds like quality has gone downhill, as mine lasted for many years longer than yours... ugh
@stephencooper11219 ай бұрын
Well done!
@Navin-bo9dj Жыл бұрын
Hi -- Thanks for the video and instructions. Very helpful. I have the same issue with my Baldwin. What email did you use or what phone number did you call?
@ificanfixitsocanyou Жыл бұрын
I used the support pages directly on baldwinhadware.com! I filled out their support form and even included pictures of the faulty piece and a few others - to ensure that the replacement part matched my set. Best of luck!
@Navin-bo9dj Жыл бұрын
@@ificanfixitsocanyou Thanks very much! I will do the same.
@TheProcinctu7 ай бұрын
you got a 'like' at 2:32 "it actually screws off" :)
@petervarley30787 ай бұрын
That is what I expected but mine spins round and round. Very confusing.
@prashantsable41759 ай бұрын
i dropped the set screw that holds door knob in place. Do ypu know whats the size of it so i can buy it from home depot ?