r/Talesfromtechsupport "My Computer is Literally on Fire"

[@rSlash]

"HELP MY COMPUTER IS ON FIRE OMGGGGG" "have you tried turning it off and back on again?"

[@hiroshi7025]

@Nathan Doyle bruh.

[@dfquartzidn6151]

Ray tracing on your computer be like:

[@xeller.]

Bruh

[@RETRO-DEV]

@Nathan Doyle lmao

[@goldendragon3439]

This computer is on FIREEEEEE

[@everlasting9292]

"My baby can troubleshoot!" Honestly, that would me me proud, too. Smart kid!!

[@geraldgrenier8132]

The other skills will come with time, many never learn to troubleshoot

[@Lilith-Rose]

The truth is that op talks in their sleep and is constantly muttering "just turn it off and on again dammit" as they relive the hell of their days in tech support

[@SunfishV]

That got me real good.

[@LegendOfLink102]

Such a wholesome story. Lol.

[@DJays4]

It does you you proud doesn't it?

[@dracko158]

Mom 1: "My son can say "mama"! Mom 2: "My son just learned how to walk!" OP: "My son troubleshooted his toy laptop."

[@noobiesensei6281]

Already has a better IQ than most people his mom used to have on the phone everyday

[@Milanin8]

rSlash: My toddler nibbled my finger and my wife was furious at the end it of

[@TheNopster753]

mom 3: my son invented a cure for a rare genetic diseases mom 4: my son created a black hole in the back yard

[@Groza_Dallocort]

@@TheNopster753 better yet an artificial quantum singularity

[@thechickenlord4000]

@@Groza_Dallocort That's for mom 5 to say.

[@erato1]

Mr Smith is my greatest fear, to live so long that there is no one left. How sad that must be. :(

[@squishy8758]

Yeah, i plan on dying after my SO bc he would hate to be left alone too. Im going to stubbornly live until i don't need to anymore.

[@erato1]

@@squishy8758 Same here.

[@NEMOfishZ92]

It's my 2nd greatest fear lol

[@laurieharper1526]

God bless him. Hope he lived a good long time afterwards. And props to OP.

[@PrimeCypher]

“Last man standing” may be an achievement in games, but in real life it is nothing short of a curse

[@MikeStavola]

I fielded a "my laptop's battery is smoking... Wait, it's on fire! Oh god hold on a second... Yeah, I threw it out the window. It landed in my pool." call once. It was fun. Not as fun as "my computer's on fire!" followed by someone screaming, "NO GARY THAT'S A FIREPLACE SCREENSAVER. STOP DRINKING ON THE JOB!"

[@ChaoticAngelKitten]

That sounds fun. Oo My tech guy who takes care of my computer keeps reminding me that computers aren’t supposed to wear fur coats. >,>... I let my cat sleep on top of the tower while I’m on my computer...

[@eivind-falk]

@@ChaoticAngelKitten My Mom's cat loved to sleep on top of her router. Of course it eventually shorted out, because there was enough cat hair in it to make a new cat. Just lucky the router didn't catch fire.

[@ChaoticAngelKitten]

@@eivind-falk Yup. My tech guy said there was enough cat hair to at least make a kitten or two. My computer eventually conked out. Probably died of heat stroke.

[@garysakamoto4007]

Hey! I have never jobbed on a drink (hic).

[@shauljonah6955]

That was funny 😄😆🤣 good one 👍

[@ravenstorm4931]

"She already sucked the dirt off of it the first time; it's clean now!" That's such a dad-response omg rslash 😂

[@JaharNarishma]

The "dad approach" is quite good at building a great immune system for life while the "mum approach" is better for health in the moment. It's good to be clean but not too clean when babies and toddlers are growing.

[@beardsntools]

soyboy response

[@EllpaFox47]

That’s actually healthy The child is getting an early exposure to various bacteria and viruses This is like an edible vaccine Not that vaccines aren’t more effective But this will reduce allergies and cultivate a stronger immune system

[@mattybrunolucaszeneresalas9072]

@@EllpaFox47 that’s not even a little bit true

[@mattybrunolucaszeneresalas9072]

@@JaharNarishma no, you must be as clean as possible, especially at that vulnerable stage

[@emikle4554]

“It’s clean now 😊” I can literally hear your wife’s expression😡 😂

[@franl155]

I was making tea for our team in the communal kitchen. Someone had stolen all the spoons, so I dipped the teabags out with my fingers. Someone from another team was watching, and said "I hope your fingers re clean" "They are now," I said as I dipped out a third teabag.

[@CaptainTom_EW]

Hear her expressions?

[@jamesnorman9160]

Honestly I'm amazed Rslash wasn't struck down by the look his wife probably gave him. xD

[@bobobobobobana]

Total dad answer! 😆

[@belindawallace5203]

This reminded me of visiting family when my son was young, he watched my aunt’s dogs eating with fascination but then a little later I went into the kitchen to find my son licking out a dog bowl! While I stood there shocked for a moment, my uncle picked up the bowl and with a perfectly straight face said “don’t worry, I’ll give the bowl a good wash before I give it back to the dog” 😂

[@chriscarpenter3370]

I love the story about the old guy, not everyone's a piece of trash

[@Starfloofle]

In many cases it's worthwhile to remember that at the end of the day we're all still human. There are some people who are, woefully, a lost cause. But I'm beginning to pick up on there possibly being trends that one can look for to tell the desperate apart from the delusional.

[@Elhvir]

This is true. Some people are just sad, or scared. They are honestly lost in the situation, and have no idea how to fix it. So, this sort of reminding that you should at least try to understand first is good note. A diamond covered in ash and crap is still a diamond, you just need to be able to wipe off some of those turds people dropped onto it.

[@Truthzt]

I honestly starting crying when I heard that story

[@runed0s86]

He was born before leaded gas was invented. Everyone who was born between 1921 and 1997 probably has a significantly decreased capacity for empathy.

[@nunomoure3608]

@@runed0s86 wow, never had thought of this, thanks!

[@hanikazuha]

"exorcism was performed, demon were banished, am now a priest" Lol 🤣

[@26th_Primarch]

Praise the Omnissiah!

[@airplanemaniacgaming7877]

@@26th_Primarch oh fuck, the toaster fucking primarch is here! run!

[@26th_Primarch]

@@airplanemaniacgaming7877 chill out. I just know what to say to get folks to do what I want, much like my shit dad.

[@summersummarized]

@@26th_Primarch THAT TOOK A DARK TURN

[@LordDarque]

Just a note, if you are using a company computer, you have no, none, zero, expectation to privacy. So do all your freak or illegal stuff on your own machine.

[@HarmonicaMustang]

True, however don't think that IT just sits around all day watching you do whatever you do. It's not our business to snoop around. But, if your user account/machine gets flagged for suspicious activity, we have the power to investigate and we will look at what's necessary to work out what's going on. Most company IT policies state that you are entrusted to use the systems provided responsibly, IT only step in when users break those rules.

[@MalekitGJ]

@@HarmonicaMustang legally speaking, these aren't Users' pcs, those belongs to company & company let users use them to do work. Anything that any user do on it belongs to company, and company can sue your ass if you damage them or do illegal stuff. It is THEIR private property, not Users.

[@A-Microwave]

@Green Mamba Games I'm just imagining a room with a bunch of women filling bottles with breast milk from the words lactation room

[@khristopherkomodoensis4734]

@@A-Microwave I swear there is a "special manga" of this *somewhere* on the internet, I don't even have to look to be sure

[@nothingtoseehere1221]

@@khristopherkomodoensis4734 gives us a heads up if ya find it

[@lisakaz35]

"Mine (my kid) can troubleshoot." LMAO.

[@IntegriTee]

😂 That was a great line

[@Talon1124]

TFW a toddler is more adept with tech than people who are literally.paid to be good with tech. That's executives in tech companies, not the IT guys.

[@uncleg3cko186]

Dont laugh I was that kid. Now I build and maintain computers for my whole family

[@NorseGraphic]

That's wholesome.

[@leenasheikh5273]

As SOON as he said "While we're on the topic f being proud of our kids-" a big ol' grin spread across my face-Lily's so cute! Wish yall the best :D

[@13BGunBunny]

I remember once I was on the phone with tech support and I clearly and distinctly heard in the background *"A MONKEY CAN DO THESE TASKS!! WHY CAN'T THE IDIOTS THAT CALL?!?"* I busted out laughing and the tech tried to apologize but I told her that her co-worker's comment was the best that I've ever heard and to give him a hi-5 for me. :-)

[@samuelding7854]

*laughing*

[@musarocks100]

I Love the mini updates we get on RSlash and his growing family - it brings a smile on my face every time - thank you for letting us in on your joy ☺️ and thanks as well for daily content it's awesome!

[@franl155]

Too often the people who upload videos are basically invisible; all we know about them is that they upload videos. [unless they're "influencers", when all we know about them is that they're self-delusional wannabe celebrities] It's nice to feel that there's a real human being behind this one

[@aftertheelectrike1847]

@@franl155 Absolutely

[@pattipayne8202]

I also love this

[@Starfloofle]

@@franl155 It's also reassuring seeing a content creator who really does just work this as a healthy job and does have a normal life outside it.

[@mattybrunolucaszeneresalas9072]

What are you talking about?

[@zamanimvukela4573]

The Mr. Smith story was so wholesome🥺❤ bless OP's soul for actually going out to visit him.

[@spidrscared84]

😭😭😭

[@edwardbickford8277]

AMEN to that.

[@brendenduck]

I look for this story every so often…it makes me cry, but happy tears !!

[@maxbyrne8062]

Plot twist: the keyboard was possessed by an annoyed tech 👻

[@dickysatria7268]

Its the machine spirit rejecting the user

[@fcontini]

I used to troll my former coworkers with this. They weren't so tech savvy, so it was easy enough to plug my wireless keyboard / mouse and move it from time to time randomly just so I could annoy them. After the other devs found out what I was doing....... I wasn't the only one doing that anymore LOL

[@mitchell3593]

@@dickysatria7268 the adepts did not make love to the toasters enough

[@NoahGooder]

I was honestly expecting it to be some kind of office prank

[@Djinn_Entonic]

I love Rslash being a proud dad for lily Slash sucking his finger.

[@galaxyreinking4108]

It wasn’t his middle finger right… right?

[@mattybrunolucaszeneresalas9072]

Ew gr0ss weird0

[@jessiejeanne9717]

The Mr Smith story- I'm in tears.... and I gotta go i just got mascara in my eye ffs!

[@Chuckf66]

Someone was cutting onions here, too.

[@jessiejeanne9717]

@@Chuckf66 I love old people so much! I hate that they're neglected!

[@SkylanderDragon]

@@Chuckf66 It's the onion ninjas again.

[@DebtsofImmortality]

Gg to my man Mr Smith

[@kirstenmavropoulous659]

"I'm now a priest" dfkm😂😭😭😭😭

[@adrianling3524]

Not just priest, but a technopriest! For the Emperor!

[@suchirghuwalewala]

@@adrianling3524 when i read technopriest i immediately thought of technoblade for some reason

[@robertgray1811]

@@adrianling3524 when I read technopriest I thought of some robot priest that baptize you for some reason

[@jamesnorman9160]

Far as some people are concerned, doing some basic troubleshooting does make you a priest.

[@dickysatria7268]

@@adrianling3524 praise the omnisiah !

[@orangekayak78]

Former tech support here. Once a user sent us a "screen shot" of an error. Hand-drawn on a paper, scanned, and e-mailed.

[@KitsuneYashaX48]

.........aaaaaand how did that go?

[@supervegito2277]

Did the keyboard not have the print screen button or something? /s...

[@BoomyShakes]

How long did it take

[@kellylee4696]

Holy Moly! Mr. Smith's story damn near has me in tears. If I were OP, I would've called him on my own time, kept in touch, and even taken him to dinner a time or two. It makes me sad when the elderly are forgotten. And I thought the same thing, that he passed away at the end. Breaks my heart.

[@T0phen95]

I get those calls all the time. "Hi, I just need help creating an online account." "Are you on the webpage?" "Yes." "Then click on the "Register Now" button" "But I already have a policy." "Right, but this is just to create your online account, so you can see your policies." All. The. Time....

[@cheetahiq]

Lilly updates are always welcome! Sounds like Lilly’s getting her immunity built up on her own! Good girl ❤️

[@donkeyhobo34]

I'm in love with you

[@notmilkzanymore3025]

@@donkeyhobo34 so how’s the relationship going?

[@donkeyhobo34]

@@notmilkzanymore3025 good

[@mattybrunolucaszeneresalas9072]

?????

[@sallensmae]

The story about the old man with cable issues reminds me of a call I had when I worked for ' Billing Department. This was 10+ years ago. I get a call and it's this elderly woman. She was incredibly friendly - and her voice, I remember it to this day. It had that lilt that's incredibly stereotypical of the elderly - and she had that tone that makes you think of the kindly old Grandma from a sitcom who would reply to shocking things with an "oh my!" and admonish you for saying things like "Dang it!" Her bill was in the rears by 2 months - with her service disconnected in the Data Base, but not yet disconnected at her home. So with a payment of past due her service could just be turned on. But her situation wasn't that simple. She was between Social Security Checks, and just had enough for food and her medication. It'd be at least 2 weeks before she could pay. I let her know I was really sorry, but that I had no way of restoring her service without payment and she was at risk of full disconnection - which would result in having to pay the entire account balance, and a setup fee to send someone out to restart her service. She started crying. She explained that her Adult Son had just died, that she had no other living family, she didn't have friends - the only thing she had in her life was her TV. It utterly crushed my heart. I'd just lost my Mom the year before quite suddenly. My Mom had me, my Dad, and other family - but she didn't really have friends. When she wasn't at work or out with me or my Dad, she just stayed home and watched Cooking Network, BBC (We're from the US, but she LOVED British Culture), or shows like Bones. But my hands were literally tied. I considered paying the bill myself, but in training someone told a story of an employee doing that and getting fired. Even if I overwrote the disconnect, it'd be put back in place within a day - the change would be flagged for review - and I could be written up or even fired. There was no way to accept a Promise to Pay or make any sort of payment arrangements. She ended up accepting I couldn't do anything and sounding incredibly tired, and still softly crying, she ended the call. I ended up taking myself out of the call queue long enough to have a Supervisor come over to find out why I wasn't taking calls. They found me sitting at my desk quietly crying. I felt utterly evil - as if I'd personally gone to her home and told her that she didn't matter and that all we cared about was her money - and then killed her puppy, her kitten, and broke her favorite tea cup. I hated working for that company, and ended up leaving within a year of the incident. So many soul crushing incidents at that company that made me think that there is no "good" company to work for. Thankfully over the past decade I've seen that - no - that was just an evil company that doesn't care about its customers or its employees.

[@kranberry3318]

What reason could possibly be given for firing an employee that paid a customer’s bill???? I’m glad you’re out of there now.

[@zekromtrainer1222]

Feeling evil is awful when it's unjustified. When you use fire to combat fire or evil vs evil in this case it feels great. Your situation was NOT you felt evil because the person was a weak, old and innocent person who just experienced loss. When a kind person like yourself who had to do that for preservation for your job it feels awful. You REALLY wanted to help but it was a tough choice. Good that your not there anymore

[@sakilynn]

"The calls I received made me weep for humanity." Ladies, gents, and everyone between and beyond the spectrum, there's a lesson I learned from TFS's Hellsing Ultimate Abridged: don't weep for the stupid, you'll be crying all day.

[@Lux_the_Lost]

And to think it was the crazy priest who said that.

[@sakilynn]

@@Lux_the_Lost I know, right?

[@jaspr1999]

Oh, that one with the 94-year-old man just touched me... And, my neighbors must be cutting up onions again. The last time an ISP tech came out was shortly after the ice storms and brownouts here in Texas. He ended up having to get a team out to work on a box down the road and a lot of folks around here got new routers. My wife & I made sure they were always welcome to come in and warm up by the fireplace and grab a cup of coffee. They were all such sweethearts and have no idea how much they are appreciated.

[@nicolegold4660]

My husband works a lot now and our toddler started potty training. We started giving him pull-ups and my husband was excited because he puts them on like underwear. My husband came to me and said, “Look what I taught him!”… I didn’t have the heart to tell him that I taught him that…. His mom, my MIL, saw him do it before my husband did.

[@Boypogikami132]

I like how op’s baby can troubleshoot his toy computer XD

[@13BGunBunny]

"We killed _user A's_ network account with pleasure." I actually threw my head back with laughter on that one. :'-D

[@stefantsarev4442]

The moment a toddler understands tech better than most adults. So, evidently, the adults who can't do it, have the brain capacity of a chimpanzee.

[@MrMaradok]

Nope, chimpanzees are better at memorization than humans. Scarily better.

[@maxskogh6289]

I literally had to do it for my mom a week ago. Her tablet had "removed Internet and most apps". I took a quick look and in bottom left in big font it said Safety Mode. Simple turn on and off fixed it.

[@isaiahdobesh5109]

Or tech has evolved to the point of that it’s no longer intuitively recognizable compared to what they had when they were younger. Young children are learning machines, and have all the time in the world to fiddle with and figure things out. Most “adults” aren’t stupid, just older.

[@rayshelld791]

Or just too lazy to learn.

[@hazelmarigold1225]

We’re related to chimpanzees so I guess those people never evolved 😂

[@Aria_Kitsuragi]

“I KNOW HOW TO USE A MOUSE *proceeds to keep clicking left click and not right*”

[@dglcomputers1498]

Give them an old Acorn ARM based machine (A series/RISC PC), the mice for them had a middle button that was required to be able to use the machine properly as it was what brought up menus, now that would confuse them!

[@wynautwarrior2161]

That weird moment when you become a priest just by unplugging a keyboard.

[@Gyarren]

That story about "Mr. Smith"... I'm gonna go call my grandpa now...

[@Raptorz27]

I’ve missed Tales From Tech Support!!! Good Afternoon from the UK!

[@spoopy3913]

Ayyy UK gang

[@benthomas2232]

Good Afternoon from France (Born in UK, moved to France)

[@RandomGirl.RandamuOn-nanoko]

#UKGang I'm in the Northwest and the heat is killing me right now.

[@benthomas2232]

@@RandomGirl.RandamuOn-nanokoHow hot is it there?

[@RandomGirl.RandamuOn-nanoko]

@@benthomas2232 According to the thermostat it is 26.5 celsius in the house. It's meant to hit 28 celsius tomorrow.

[@thebeatoftheangels]

rslash wife: dont let her do that, dirty hands rslash: yeah ok baby does it again rslash wife: hey told you, dont do that rslash: its ok, she already cleaned it rslash wife: so you have chosen sleeping on the couch

[@songohan3321]

This reminds me of that SNL skit about sleeping the couch.

[@bostonrailfan2427]

baby grins at getting daddy in trouble

[@beardsntools]

wifes boyfriend: looks like you will be skipping your weekly bang, I guess I will have to do her today as well

[@TK-Reikon]

I want him to hold the baby while reading one story so we can get babybloopers.

[@The_momur]

^^^^^^THIS^^^^^^

[@13BGunBunny]

Y E S !!! :-D

[@A-Microwave]

Thanks to my neighbours running around the apartment complex with their kids, I can't stand the sound of babies and kids, much rather have more puppy bloopers

[@diamonddiva3204]

ooh yes defo agree

[@Culvey]

Sound dad logic "it's clean now" The second bit of dad logic is "i'm building her immune system"

[@toastycomfyghosty1891]

the mr smith one, i was tearing up ;.;

[@Chuckf66]

Not just you. I used to work in electrical retail. I always had a soft spot for older customers & I couldn't tell you how many unpaid hours I put in setting up TV's, VCR's, DVD players & set top boxes. I don't regret a moment of it.

[@post_ian94]

Same. I just finished that story and I have a small tear on the corner of my eye.

[@blobby_the_realhuman2722]

Istg if op doesn't find a way to reach out to Mr Smith and become his friend and go visit him-

[@DrYeet2704]

that first story of the kid turning off and on the baby laptop made me shed a binary tear...

[@zamanimvukela4573]

The 1 dislike is from the fired coworker😂😂💔

[@jamesonweimann4720]

And the 7 others are managers that employees managed to get fired

[@silverstar1178]

or his wife hos still mad

[@RETRO-DEV]

Ayy morning everyone :D I love tales from tech support

[@rustygribbler1380]

Are you sure you're the REAL FBI 🤔

[@RETRO-DEV]

@@rustygribbler1380 no I'm not sure of anything anymore really 😥

[@rustygribbler1380]

@@RETRO-DEV I agree 👍

[@Micewave.]

AHHHHH

[@augustmoon172]

Good morning! Have a good day

[@thecandymann]

Listening to this while driving to my tech support job :)

[@lilacskies7695]

Watching this on my 11th hour of a genshin binge, thank you for the background noise Rslash.

[@Hellion421]

I'm avoiding the new update, I don't wanna spend more money 😭

[@mr.scarlo2234]

I hope that everyone is having a great Wednesday!

[@chriscarpenter3370]

thanks (:

[@eli_donn4969]

Same

[@sentientcardboarddumpster7900]

Quit pandering

[@davelovelace8876]

You have a wonderful Wednesday as well

[@DTG4844]

Deez nuts

[@ethanstahel4822]

Mr Smith sent you item: Mr smiths letter (Grants a buff that makes annoying phone calls a bit more bearable)

[@shriyansgadnis]

Honestly the old man story was very wholesome and almost made me cry

[@camwyn256]

7:05 oh thank god. I figured management would punish OP for making a personal trip

[@ChaoticAngelKitten]

Whenever I hear tales of tech support stories it makes me think of this story that I heard once. It goes something like this... So OP is a tech support guy and he gets this call. The guy says, “My computer won’t turn on.” OP - You’ve pressed the power button? Guy - yes. Does nothing. OP - Ok, can you make sure all the wires are plugged in correctly? Sometimes cords can come loose. Guy - I can’t... it’s kind of dark. OP - Try pulling out the tower a little more. It should be fine. Guy - Nah, that won’t work. It’s just too dark. OP - Do you maybe have another light you can bring in or a flashlight? Guy - I don’t have a flashlight. OP - Ok, what about another light you can plug in? Guy - That won’t work. The power is out so the lights aren’t working. OP - ... ... ... Ok, I think I’ve figured out your problem here. Guy - So what do I have to do to fix it? OP - Do you still have the box for the computer? Guy - Yes... is it really that bad? OP - Yes, it is. I need you to pack the computer up to send back to the manufacturer... on it you need to leave a note saying, “I’M TOO STUPID TO OWN A COMPUTER!” Sadly, the tech was fired over this...

[@DarcOne13]

My morning routine: walk the dogs, make eggs, watch rSlash. Wonderful.

[@annika5893]

If you hear a very long "aaaaaaaaaaaaaaaaaawwwwwwwwwwwwww" resonating in the air but can't find the source, it's from me about the rSlash baby moment.

[@SWISS-1337]

Just got a new senior IT Engineer position and the day after R Slash does a tales from tech support video... Coincidence... I THINK NOT! R Slash is watching us all... Be careful all...

[@SkellyyBonez]

The story about the 94 year old man was really wholesome, he sounds like a great guy and I hope OP gets to see him again :D

[@nidodson]

R/ is in full dad mode, behaving and thinking like a dad, while his wife validates the life insurance policy amount.

[@andlien2175]

I love when rSlash gushes or talks about his family. It's so wholesome.

[@t.l.bloodwolf7322]

Just wait until she starts teething. Part of the reason the half of the family who disowned me swears I'm a vampire. I had 8 teeth cut at once when I started. When anyone rubbed my gums, I would lunge and try to bite their fingers off.

[@AstralPhnx]

The story with Mr Smith is a perfect example of how sometimes we can just get REALLY heated in the moment of things when we want help but when somebody steps out and provides that help and compassion you both realise your wrongs and appreciate that person immensely

[@shanelbryant5638]

The rSlash dad moments make me excited because I know we’ll eventually get to rSlash dad joke stories

[@KitsuneYashaX48]

Wonder if we'll get r/BabyBloopers like we do r/PuppyBloopers

[@ZeroGDucks]

7:22 I work front gate security for an amusement park, and that reminded me of a lesson we're taught every year: Usually, a customer isn't directly mad at you the employee, but rather their situation. It could be destructively hot outside, little Timmy isn't happy, the tickets were forgotten, or even because someone was in a hurry to use the bathroom. You never do know what's going on in someone's head, and unfortunately many people can't or won't verbalize it and then let their frustrations overtake them. But it helps to know: They're not mad at you, they're mad their shipment is stuck at customs, or that the reports can't get submitted on time 🙂

[@dranet47]

That baby/computer story brought tears to my eyes. :D Love it.

[@treydonnell2871]

I used to work in retail selling phones. And I had the hardest time telling the older people that would just come in and talk that I have to work. Most of the time I would just conversation with then and take longer to set up their phone a lot would stay afterwards and ask how to use. They'd tell you everything and they were always so happy to just be talking. A lot of the older people would frequently ask us to come out to their homes when we sold them home services. Always the nicest people. Legitimately warms my heart to hear this story.

[@LordDarque]

I came home one night from work to find that my son had hacked into my Diablo 2 account and was happily playing away. He was 3. To log in you needed to enter the user name (which was stored) and the password (which wasn't). He had seen me enter the password so many times he just knew it and entered it. I tell this story all the time. I'm a proud poppa. He's 24 now and just groans when I start it off.

[@ninirossau2304]

it is a privilige to embarass your adult kids. if your kids are small remember all the good stories. they are gold when they are cheeky adults.

[@ilikebmx405]

TV repairman here; from time to time my dad will send me on house call to older people that are having problems with their tvs. It was honestly saddening how many calls I’ve been on like the cable guys story, especially with Covid. It’s a great feeling seeing how happy they are when you get their tv working again

[@Alyeska23]

Naughty naughty with that admin password r/slash. As an IT professional, I both cringe and approve. :p

[@alsanova]

Mr Smith story had me in tear. Holding back as hard as I could. Bless him 😥

[@Kipli83]

When my son ate things off the floor or lick something all I did was say out loud " take that immune system!"

[@angus_ismyname3424]

oh my, the story of the elderly man made me well up! What a nice story-a small gesture that went a long way. You honestly never know what others are going through. And, the elderly are prone to social isolation and depression with increasing age. My heart is warm after listening to that story.

[@13BGunBunny]

A troubleshooting toddler? There actually is hope for humanity. :-)

[@taeko3508]

The Mr.Smith story really got me becauseI know for a fact that a lot of eldery peoples are very lonely and are not often interacting with other. It's very sad because they feel like we are giving theme a present by just talking to them. The OP behavior was perfect, I'm 100% that this act of kindness made the customer month (even if for us it's nothing) So don't forget to call your grandparents

[@i3loody-rainbow736]

after the first one, a really good prank btw i didnt expect those onion cutting ninjas :D

[@narsos6043]

The one with the old man's TV not working really brought back some memories. That one is very common in residential tech support. At least a couple times a day. There are a lot of people that cant grasp the concept of inputs. It was usually some of the longest calls trying to get them to work their remote. And yeah I have had a few say the TV was all they had. Especially when there was a natural disaster like a hurricane that takes out infrastructure and we cant get things back up quickly.

[@Lawsonomy1]

That last story reminds me of the phrase "knows just enough to be dangerous." I remember the story of a user who had no idea that torrenting copyrighted material was illegal. They had probably just been shown how to do it by someone and never thought about it for a single second. They tried to defend themselves by saying it was easy, and if it was so easy it couldn't possibly be a crime (my summation of their strange logic) ... I think they were just surprised and shocked and defending their actions out of instinct rather then any real belief in the crazy stuff they were saying. Some people have no real conception of what they are actually do on a computer, they just know that if they push this series of buttons they get that result. So to suddenly be told that what you did was illegal and to lose your job over it must seem frightening and insane.

[@nicholasdiehl7368]

God i am so proud of that man meeting with that older gentleman i understand the sadness it is to hear or know that. I had my grandparents pass away but I got to get to know them before and its sad that you know how they feel but you can't do anything but spend time with them it still hurts me today

[@silverflight01]

So the demon was a stack of papers sitting on a wireless keyboard. Sneaky. Very sneaky.

[@megj6704]

I feel the IT pain. There are still people out there who think their disk drive is a cup holder.

[@camarofan2008]

Need more stories about Lilly and Yugo

[@saltywizard3095]

I love when rSlash talks about his family, you can just hear all the love in his voice he has for his wife and baby. Always makes my day! Hope all are doing well!

[@ghostrecondelta1741]

First story: He is tech Priest of the Omnissiah.

[@Starkiller5121]

That old guy story is beautiful and makes me feel for the guy. Reminds me of the vhs player story when old gentleman sent a handwritten note to the seller of a VHS player saying how happy he was he was able to view his old tapes from when he was younger again. Sometimes technology advance and can overtake our understanding and its becomes frustrating when it becomes too complicated.

[@itsmilan4069]

3:27 proud dad joke moment

[@suey8151]

Every mother's face just gave "the look" in unison as rslash just defended his daughter gnawing on his finger for the 2nd time "it's fine! The dirt was off the first time around!"

[@riceracm]

7:50 _I’m_ not crying, _you’re_ crying! 🥲

[@Jazzisa311]

OMG that story with the old man... like... I'm not crying... my eyeballs are just a little sweaty... it's just raining on my face!

[@RevolverOcelot2008]

I assume "unfair violation of my privacy" guy is a redhat anti-masker He also probably meant incubate. He needs a program to keep those malware eggs warm till they hatch into a computer destroying virus 😂

[@tawnyew]

I love tech support. I called years ago to help set up my ps4 to my TV without a remote. They knew exactly how to do it and explained so well. Props to them

[@einienj3281]

Oh yes, the possessed keyboard.. 😄

[@williamjones7163]

Mr Smith brought a tear to my eye. I'll be 62 this year and have had some health problems. I have to call insurance companies and Dr Offices and get stuck on hold for some horrible length of time. The worst was "Your call is important to us. Please remain on the line and an operator will be with you shortly." One hour and 50 minutes later an operator comes on the line. My call took all of seven minutes. I thanked the operator for her assistance but asked if my call only took seven minutes why did I have to wait an hour an 50 minutes. I could almost hear her start to cry when she said due to covid-19 we are really short handed and nobody want to work in a call center. I almost thought that I was the A-hole. I thanked her for her help and hung up.

[@carolptiago]

My fave sub! Already liked it and haven't even listened to it yet! Hahaha

[@donkeyhobo34]

I'm in love with you

[@carolptiago]

@@donkeyhobo34 ??? Haha

[@donkeyhobo34]

@@carolptiago I am.

[@carolptiago]

@@donkeyhobo34 hahahaha how so?

[@donkeyhobo34]

@@carolptiago I want to marry you and take care of you

[@DarukaEon]

To that proud parent with the troubleshooting kiddo, I love that story. An IT in the making!

[@datbluguy5092]

Not first

[@Akuma_Zero]

R slash is always first

[@user54363]

You first but what cost

[@MadJess_Tik]

I LOVED *You’re last story!! Hahahah That must’ve been awesome!! Not only could you now easily get through those hellishly slow days … But -If you knew what was wrong & how to fix it- you no longer needed to call and wait for tech support to come rescue you!! Way To Go RSLASH!!!

[@user54363]

First

[@strawberriiii776]

Your not first xd

[@user54363]

Yea ik

[@j.r3303]

He was the first comment I saw

[@alansartrignot]

Hello

[@leafmagix5294]

That TV story got me in tears

[@dementONCE]

I totally love this subreddit, I would he so happy if you'd make more videos about this, these stories are so funny and wholesome.

[@nouche]

So a baby can turn something off and on again, but grownups can’t even comprehend basic troubleshooting instructions.

[@Nahgyafool]

5:39 I met a an old nice lady a month ago and she was surprisingly 97 years old (very kind and only had small hearing loss) this man did not have to be grumpy at all

[@TackleTheDog]

That story with Mr. smith was so sweet! It brought tears to my eyes

[@voltrxgaming8529]

I have a bit of a small story about when I worked in I.T. when I got the worst of the worst customers I would always say one thing "listen buddy clearly you weren't smart enough to figure it out, so let me do my job".

[@captmac7]

lol, funny to hear first-time parents talking about handwashing and keeping everything clean. By the second child, you'll catch them eating off the ground and just roll your eyes.

[@tomathetaurus]

Honestly just because your old doesn’t mean you can treat people like crap. I don’t see how y’all feel bad for him. It’s very hard to be nice to someone who dehumanizes me.

[@brendenduck9296]

That story about Mr Smith brought a tear to My eye, well done OP.