r/Talesfromtechsupport FIX MY COMPUTER, NERD! OR I'LL KILL YOU!

[@rSlash]

If you're new to my channel, be sure to subscribe!

[@joel3210]

Ive been subbed since 10k keep up the great work

[@yulissarenteria4335]

rSlash love your videos!

[@okuaumaru2679]

Hey bro

[@ravenshadow5533]

I already am

[@imnoone1735]

Keep going man

[@crypticcryptid4702]

That story with Pete and his wife was so wholesome. I wish that there were more stories like that.

[@bloodsuckingzombie]

As much as i love karens and stupid people, this storybwas the sweetest thing in the world

[@cassiebrooke5908]

It's making me tear up!

[@kevinvu7973]

This channel has so many weird people and that story was such a turn of pace and caught me off guard

[@bensmall6848]

@@cassiebrooke5908 same here 😢

[@thetester1158]

Pete story: *EVERYBODY LIKED THAT*

[@Kascene2012]

The second guy caused me actual anxiety. How can there be an employee that stupid. I pray his job is nothing important. But I have a feeling he might work for the government lol.

[@GiordanDiodato]

nah he's just over 80 or something.

[@Kiwicrushes]

I had this same feeling. I bet this guy is getting paid more than the IT guy and he's a complete moron.

[@vgamesx1]

@@Kiwicrushes Don't ya just -love- hate how the world works sometimes? "Hey, can you fill out this date for me?" Uhh what's a date? How do I do that? "Wow, you sound like management material, come with me let's get you a promotion!"

[@sintanan469]

@@vgamesx1 Unfortunately that promotion happens because the boss realizes the person is a complete moron, incompetent, and could seriously harm the company business if left unchecked. They probably originally got the job because a friend in the company. Sadly, the US law protects someone from being fired for being stupid. So, you either let them royally screw something up and cost the company a lot of money to be able to fire them for gross incompetence.. wait for them to quit on their own.. or you promote them to a job where they can't do any damage. Turns out, more often than not.. the company views the small hit to profit by promoting the idiot to be less cost than waiting for the mistake to be able to fire them. And the profit margin doesn't account for the strain on mental faculties the idiot imposes on other employees. Source: I got to be the unfortunate bastard stuck with egg on his face having to promote a complete retard to middle management because he was originally hired because he is the son of an investor.. and we had no grounds for firing him.

[@KumiChan2004]

There are humans that dumb. There are humans that dumb. Ohh my hell there are humans that dumb.

[@ThomasKent1346]

"You only need to pull out the power cable, wait 30 seconds, and plug it back in." That is the FIRST thing I do if I lose my internet, BEFORE I call my ISP.

[@ThomasKent1346]

This is also something you should do once a month to reset your modem.

[@miciso666]

this is also what i hope to hear. come over fix it. easy money. because seriously its like a minute of trouble for almost a days work of pay sometimes.

[@robertnett9793]

Well... there are some people who search really for the wierdest hills to die on...

[@robertnett9793]

@@miciso666 I had it once the other way around... Me: "Yeah... I have no internet connection." Tech: "Did you try A, B and C?" Me: "Sir, I literally switched and changed every single piece of equipment from the cables, over the modem over the splitter down to the wall-socket." Tech: "But could it still be on 'your' side?" Me: "Pretty sure it's not." Tech: "Do you have the correct password?" Me: "You are aware I have a modem. And yes, after changing it, I checked and double checked. It takes everything and the network monitor tells me, it calls up, sends the data and get canceled without any notification." They sent a tech over to my house, who mentioned that the telephone line looses a lot of packages. So he replaced the cable from my wall socket to the telephone box outside the house. Have now a fancy new ultra thin cable. But didn't change anything. It went back and forth resulted in a renewed contract with the ISP, new hardware new password and anything. Which finally solved the problem. They even had the audacity to blame it on my computer running on Linux. (What do they think THEIR godammn network hardware runs on? Glass marbles? Little ants running through tiny tubes delivering the data packages?) Well a LOT later - turns out after some storm (I was away) there was some hickup down the line. My modem tried to connect to ISP but the signal came on all garbled, with locked my connection after THEIR system detected a hacking attempt. So It would have been literally ONE click on Techs side, to check if the connection was active. Then he would have seen the blinking red warning message, that the connection was blocked due to an 'hacking attempt' -.- In hindisght. It was quite funny.

[@Vinemaple]

And then, because of guys like that, they don't believe you when you do call them.

[@dracko158]

OP: *Says literally anything* User: *"BuT i'M bAcK NoW."*

[@builder396]

User: *was actually back last thursday*

[@skeeter.1017]

@@builder396 but he's back now!

[@thePhoenixQueen]

I would've been slamming my head on my desk...

[@MXCN_El1011]

"Guess who's back. Back again"

[@chelseas9281]

My question is, if he was back last Thursday but couldn’t use his computer, what has he been doing this whole time?

[@danes.4551]

The story of the deaf man and his wife calling through Skype makes me really happy. I was part of a club in my high school that taught senior citizens how to use modern programs like Skype, Facebook, etcetera. It was always so much fun to talk with them and teach them about all the new ways people can connect. 🥰

[@miciso666]

yeah i remember telling my dad. who is very old. what a smart phone is. he was so happy he could face time his grandson over the internet. he does some weird shit but i work IT so as i worked on his pc all the time back then was some nice ''training''

[@aliengamesrobloxetc.5560]

If you want to know etcetera can be said short :D

[@cesnottheconvention]

I’m not crying. It’s just tears in my eyes.

[@PunakiviAddikti]

Don't forget Discord, even though it's more aimed at gamers it's actually faster and more reliable than Skype.

[@danes.4551]

@@PunakiviAddikti I didn't know about discord back then 😅

[@OynxWolf11]

"My Password is very secure" "Okay, tell me your Password" "Tells OP the Password" "Thank you, now your Password isn't Secure. Please Change it". This Story really cracked me up XD

[@seabass819]

I literally facepalmed

[@ikaro342]

This story made me want to murder stuff.

[@titaniumwo1f390]

I bet that guy password is hunter2.

[@terra_the_nightingale135]

Hey his password was his birthday and the word password

[@hubertnnn]

To be hones, in most companies the IT guy is the person who sets passwords and he knows them. Also changing password every x days was already proven to be one of the biggest security holes, because it almost always ends up with half of the stuff writing their passwords on a sticker and keeping it on their desk.

[@92jwiener]

Please remove the plug and plug it back in. "Nah, I'd rather sue you!"

[@dhi_holo9341]

That dude who had to have the IT dude remote in and do everything for him does not deserve a job around computers

[@bgjones973]

dhi_awesome I’m wondering how in the hell did he get the job

[@Forest_Fifer]

We finally found the person for whom the word PEBCAK was invented

[@KnakuanaRka]

But I’m back now! 🤪

[@azisles02]

I don't think he should have a job that requires more than half a brain cell since anything more than that would require too much thinking effort.

[@yasmin7903]

I was asking myself how he manages to do his work?

[@gohi7969]

JESUS CHRIST the man saying "i'm back now, i'm back now" is USELESS OMG

[@spaceemperorkarl121]

and people like that will ALWAYS be payed more than you because "experience"

[@josefineheyn4970]

I heard my braincells screaming when I listened to that story

[@RiptoGakt]

@@spaceemperorkarl121 More like "experience at wasting efforts by not bothering to learn to do things tech-related to his job". I feel like I've lost brain cells trying to process how anyone in upper management can even think keeping him around is such a good idea.

[@daffytheuglyduckling4258]

He’s not useless, He’s back now

[@bleachfanbk]

Ok sir do you see the window? Yes I'm back now. Ok sir open the window and jump out it. As he plummets but I'm back now.

[@emilyk6166]

Interviewer: “So what are your talents?” Me: “I’ve watched rslash within 2 minutes of posting 3 days in a row.”

[@fivesARC--5555]

Lol

[@lucienwever776]

Your cool

[@midnightrose9420]

How soon can you start work?

[@ilexdiapason]

now that's quarantine for you

[@UncleRussian.]

That's kind of a shitty talent to have

[@Gh0uliish]

The “I’m back today” story literally made me want to bash my head in lmao.I could n o t do that back in forth for that long id lose my mind. 🤣

[@miciso666]

all i had in my mind was I WAS FROZEN- TODAY!

[@azisles02]

I would tell him to talk to his boss about how to log his return date.

[@andrewvanada52]

I loved the "I'm pretty sure you've left your brain cell at home" part -- it was SINGULAR!!! 😁😁😂🤣🤣😂

[@RX-782Gundam]

remind me of that super hero guy and patrick from that one episode of spongebob squarepant

[@dimitristsekeris1821]

"Can you tell the system I'm not sick?" "It's easy to do. Just go and click that you returned to work today." "Why would I do that if I'm back to work?" "Will you also reset my password." "OK. I will have to change it." "No! I don't want to change my password!"

[@jide7765]

That guy is the nightmare of all IT support people!

[@billcame6991]

I yelled out in aggravation on hearing this. My wife & son in another room thought something was wrong.

[@christopherrobinkivisild5309]

how can you be that stupid

[@RiptoGakt]

@@christopherrobinkivisild5309 {facepalming because someone being that stupid is very likely... and would be at a 95% risk of strangling said stupid in enraged anger at putting up with said stupid in person} Yes. Or just astoundingly lazy.

[@Ra88ful]

That guy call Everyone: owo🔫>

[@china9961]

But the important question is: Is he really back now?

[@terra_the_nightingale135]

china 99 I don’t think he’s back... just intuition.

[@yenguyandfriends]

His brain certainly isn't

[@TKUA11]

No, he was back last week

[@TKUA11]

No because he came back last week

[@EIizabethGrace]

Something tells me he was never quite there.

[@ecozium2000]

Annoying customer: Hey you, the only source of fixing my computer! Employee: Yes? Annoying Customer: FIX MY COMPUTER NOW NERD Employee: Ok bye sir Annoying Customer: WAIT COME BACK

[@strikeforce1500]

I honestly don't understand why they do that. Imagine doing that to a doctor, "hey, nurse piece of crap! Heal my wound or I will go to where you live and threat you!". And then be shock that they won't give him/her service

[@Potatobobsr]

@@strikeforce1500 that's suicide

[@Ashurman666]

@@strikeforce1500 Machismo. Pure and simple. People still think that because you have brains you probably don't have brawn so they can abuse you as they see fit

[@acid_melon5599]

Huh... Realistic.

[@JoyZoneYT]

The thing is, with the way that this was written, as I assume you are talking of the ISP call, there could have been another way to deal with this. Most people think that you can do that through the phone, and they don't get why you tell them no. I got around that many times by explaining that the technician coming around to fix the issue was not free and that his visit would be X$, and that I only wished to save him that trouble. Usually, most of them comply when you turn it that way, but there is always the one idiot who will push. To those, I tried maybe 2 other times and then I gave them what they wanted, malicious compliance style.

[@tdenb]

Well atleast the guy in the last story is thankful and not like " WELL it's YOUR job to tell me tricks like that. why did you not show me this earlier?"

[@Acidrain82]

The guy for the second story probably rang back the next day as he forgot his password

[@dianaklien1560]

Acidrain82, and say, “You know, the one you suggested” because it sounds like he probably just used what words the tech guy said as an example.

[@saturnaliarings420]

"you mean theres every book in this little thing, can you put some cook books on it" MELTED MY HEART 😭

[@nyancatmeows]

The usb one is a funny one. Because he probably thought it was the same as a un rewritable CD or DVD.

[@someguy1141]

Yea it's at that sweet point where it's silly enough to be funny but there is enough logic with people who don't know anything about computers to assume that so i wouldn't call him dumb. Great story.

[@truekurayami]

I actually had to explain this to my mom before, thankfully there wasn't any trash involved, and she thought to have me show her how they worked when she first had to deal with one.

[@monedameow]

Pete's story was so wholesome it made me cry 😭, it was so sweet and sorrowful I can't. That IT guy is a hero.

[@KaiCheetah]

That ASL post made me tear up that's so heart warming!

[@elyadk6836]

I had to stop watching midway the second story... That story actually hurt my brain and made me mad

[@roberthunter5059]

There's a wholesome story you're missing.

[@vulgarven0m]

“But I’m back now!”

[@terra_the_nightingale135]

Twenty Øne Piløts? But you came back Thursday!

[@marisan8265]

@Elyad K 9:50 that's the story you want to hear :)

[@daffytheuglyduckling4258]

Are you back now?

[@katieb9428]

The story about the deaf man communicating through Skype was so heartwarming 😭 It’s stuff like this where the little things we take for granted every day end up being such big things to others. What OP did here really makes your heart melt. OP might not consider themself a hero, at least not in the usual sense, but to this deaf man they 100% were and I agree. Even your everyday average Joe can be a hero in the right circumstances, so thank you OP for being an average Joe with a kind heart to help someone in need😊

[@Culvey]

So with all the remote access stuff, we got a phone call saying "i think my computer is turned off, can you please turn it on and log it in so i can remote from home?" Mind you... I work in a security/police dispatch center on a restricted access facility... we had no clue what she was talking about at first, but eventually she said "you got an email telling you which computers you can access and turn on for remote access and mine was on it." we didnt recieve any emails, never even heard of it... and we DONT do tech support (thats a different unions job, and I dont need that drama.) So we asked "were you looking for [tech support group name]" got "no i was told to call security to do it, you have the list." "Ma'am, we dont have any list or any email about computer access. Do you work for [small site within our site borders that has their own security and tech support]" "yes, but you have a list." "no ma'am, we dont have any list. I think you need to call [small site] security group or tech group to do what you need" "oh, you cant just go over there and turn on my computer?" "no ma'am this is [my security/police group name], you are looking for [thier security group name]. Here is their phone number ###-####" "Oh, so you cant just tell them, i guess i can call them. What is their number?" *mutes phone and sighs* "###-####, hope they can fix your problem"

[@TheGingerbreadVulpix]

I probably wouldn't have been able to keep myself from sighing into the phone while it was unmuted. That woman must have been sniffing a few highlighters over the years.

[@Culvey]

@@TheGingerbreadVulpix I was close man... thankfully we frequently use the mute button because we get a lot of dumb calls here lol

[@GremlinAbsolute]

That second post had me groaning at how relatable it really is. This is me with my dad whenever we need to figure out internet troubles

[@TeslaMaster2]

"But I'm back now!" Oh my God, it's like OP had Ralph Wiggum on the line. :D

[@grzetim]

I loved the story of the gentleman with the Skype issue. I've been helping people with computers since high school (20+ years IT Professional) and I still love that feeling; when you save someone's file or get something working they were sure was long gone.

[@esejsnake1503]

6:00 "brain cell" Implying that he only has one XD

[@terra_the_nightingale135]

Esej Snake I’m pretty sure the singular brain cell is being used to breath, blink, walk and make everything work besides thinking.

[@buzzerNL]

@@terra_the_nightingale135 That braincell must be working overtime for sure!

[@esejsnake1503]

@@terra_the_nightingale135 I found this hilarious.

[@Pyrx101]

5:00 I lost so many brain cells in that conversation

[@kanepain0819]

"But I'm back now." Oh that idiot. I laughed too hard at that story.

[@ChristianVazquez12]

BUT HES BACK NOW!!

[@JEM_Tank]

As someone who is going into tech support I really hope I have stories like the Skype one and that last one.

[@sotkajarvi]

Trust me, you will and you will lose your faith in humanity. I've done it for 17 years and never ever again.

[@kikib2822]

Ah my boyfriend is a sysadmin and oh boy, the things I hear from work 😂 I do feel sorry for him

[@Indian0Lore]

JEM depending on if you are customer-facing or internal support. Customer-facing you have a higher chance for the skype story. However, internal support is where you get to question the hiring practices of your company.

[@miciso666]

@@sotkajarvi wait im only in there for 10. not really all work but i did help relatives here and there. some helping was nice training on the side. worst case i ever had was really questionable porn and we had to call the cops. then after i found a small company and now i barely meet any weird shit. most days are just very boring. but now im working from home taking tech calls.

[@truekurayami]

@@miciso666 better boring then maddeningly stupid/crazy

[@wolfywox]

I think we all aged a year every time we heard "But I'm BACK now!"

[@rachelreinecke8645]

I honestly look forward to these videos every morning when I get ready for work!

[@GhostlyTekk]

Wish I could work

[@kerrismith8144]

I do, too 🤣😁

[@L0rd0fTime]

The "I'm back now" story had me going back and forth between laughing like a madman and sheer aggravation so much I finally know how a tennis ball feels during a match.

[@Jedi_Spartan]

This video is making me lose faith in Humanity.

[@ReigoVassal]

Not that far If you want to lose your faith towards humanity You know where to go

[@marc-antoinehamelin1625]

trust me, there way worst out there. redit is full of stuff to feel depress about...

[@annika5893]

But maybe they're really good at something... Like... Something? Maybe? Ok, not likely.

[@Bongled]

There was Pete tho.

[@A_Rose_From_Concrete]

But surely the story about Pete restored some faith

[@JustADioWhosAHeroForFun]

It must be scary being a Technical Support technician

[@zekromtrainer1222]

i imagine it would be with some idiots like that one in the second story

[@Chickenplague1]

Nah, not scary, frustrating as all hell though.

[@ericekstrand3324]

It have its perks and cons. But yeah you have to get over the point that you cant help evrybody in 5 min and sometimes you are going to need help to fix stuff. The hardest thing is learning to speak in a simple but yet confident way.

[@bellerain381]

I had to work a tech support call center for five months and I got a lot of similar calls...I've had to bite my tongue many times and was so happy I left when i did. However, I did get to have calls like that third one and calls like that got me through the hard days.

[@wingedsteffi2411]

Just A Dio Who's A Hero For Fun dude you have an amazing username and picture

[@michaelb.3006]

Me: *sees the deaf guy Skype story* Also me: “I forgot how wholesome this sub Reddit could be”

[@Tiogair]

My grandma passed away about a month ago and I was the one to help with her and her friends’ technology for the past 12 years. They were always so excited and appreciative and I didn’t care how long it took, I’d stay as long as they needed until they learned enough for the day, and just wait for the call the following week. I got to spend time with and help my grandma, who helped raise me and was the absolute light of my life, as well as with some other wonderful older people who have also since passed on, and I will always remember their happy faces knowing they could contact family and friends whenever they wanted, and their payment in huge hugs and homemade cookies.

[@TheSignGuy1234]

Surprised that tech support guy did start basing his head against the wall after the 3rd "But I'm back now"

[@e_3264]

If I was there when Pete called his wife and started crying, I know Damn well I would have teared up and cried too. I'm so happy they could talk again, I hope they both are doing well.

[@itxwill7431]

teacher: why don't you have your homework that guy: but im back now

[@OGSontar]

Ah, the memories! I served many long years in tech support, covering many things - computers, OS, various software products, even an internet on your TV box. Once, I had a man on the line that said the ghost of his dead son was haunting his TV internet device. While at first I was inclined to laugh (I actually didn't) by the end of the call I was almost in tears. It was clearly a case of user error, but I really had to run in circles to explain that without actually saying it, as his grief was so obvious I couldn't just come right out and tell him he messed up and didn't notice it. Who am I to tell a grieving father, "No, it wasn't the ghost of your son, you just did something wrong."? I ended up gently walking him through the controls, and showed him how to save a draft, should this happen again. In all my years of TS, that one call was the oddest one of all.

[@rkirbo9259]

"How dare you tell me how to fix my own internet! I demand that you the drive 3 hours to my house to turn it off and on again FOR me! Also, I can't guarantee your safety as I have anger/mental issues. It's your JOB"

[@shadowman7307]

I really expected this guy in the 2nd story to ask OP to also do his work for him at the end. Also, who else thought that the flash drive dude had tons of adult material stored on the drives and just wanted to hide it?

[@lena7623]

I actually screamed at the second guy 'NO' when he asked if he could keep his old password. This is why I'm not allowed to work with the public. I have no patience for this kind of thing. The story of Pete and his wife was adorable, though.

[@IKKclauKR]

"But I'm back now" I never thought I could get mad for that sentence

[@ylvihayden]

This just took away my last remaining hope for humanity

[@yourlocaltheatrekid900]

Sombra Haydn the one with “but I’m back now!” Destroyed me lol

[@marisan8265]

Until you listen to Pete's story :)

[@pixi_meat]

Yeah! Just listen to that old deaf mans story i cried

[@IndigoRyu]

Damn, that one guy in the last story must have been buying flash drives on a daily basis.

[@readjordan2257]

I referred your channel to one of my English students, the entertaining stories could help

[@pattiwerts8633]

I watch these specifically so I minimize headaches I may cause our IT team. They go above and beyond to minimize snickers & eye rolls, much appreciated

[@mystixp7502]

-*gets notification* Me: “oh hell yeah, i’m early!” *3 minutes ago* Me: ._.

[@fivesARC--5555]

Lol

[@veronejaquel5106]

Saaaaame

[@jeeph.]

For me it was 3 hours ago when I got the notification

[@Antikia]

A moment of appreciation that these people actually exist in society AND are employed, thats impressive

[@benvoiant]

3:00 Keep in mind 250 Miles takes about 4 hours by car to travel.

[@gendoll5006]

I love listening to these via Bluetooth through my car speakers while I’m driving (literally in the car getting ready to run to KFC and getting my phone setup to listen to you for the trip lol). So thanks!! I hope you’re doing well during this crazy time! Keep ‘em coming!

[@thatoneweebguy6379]

That second story made me loose a couple braincells

[@1985toyotacamry]

Same here I'm like why

[@jiogcyihsugyiocjfdoivhphvw6821]

so ur down to 3?

[@philthytanks4952]

The ASL one was awesome, a while back in college I was taking an ASL course and one night I got into a bit of legal trouble that led to me being stuck in a correctional facility for a few weeks. In there my first day I saw a commotion of guards yelling in this guys face a bunch and shoving him. I later saw some inmates doing the same, when I realized he was deaf. Turns out everyone, including guards thought he was just not right in the head (how this wasn’t sorted out in intake I have no clue) after realizing what was going on, I jumped in and broke it up and began signing to him (with what little I knew) he instantly lit up and looked so relieved. I was then moved to be his cell mate and translated for him as he in return taught me more sign language. It definitely helped turn a dark time in my life into something a little brighter.

[@anerrantecho]

*Clicks the video 25 seconds after it was uploaded* "Fastest Hand in the west!"

[@fivesARC--5555]

Ok nice

[@danielgroeneweg3781]

@Vortex Kit you dont have to be fast you just have to be faster than the other person

[@limiv5272]

Whenever I hear stories about tech support I always imagine the customer to be my parents, usually my mom. My dad used to be tech savvy, but it's like at some point he stopped being able to learn new things, so while he doesn't know much about newer things he's sure he knows a lot and that makes him the worst

[@terra_the_nightingale135]

I love RSlash’s little laugh, it’s adorable. It’s just giggling over the stupidity over “But I am back now”

[@she_sings_delightful_things]

The Pete story made me teary eyed 😢 Very, very sweet story, im so glad he was able to connect to his wife!

[@classicrock5962]

Love how that man was so happy to have just Skype back ❤️ it's awesome to do something that makes someone so happy and leaves you both feeling TERRIFIC ❤️

[@Koefti]

Im not crying about the two elderly folks, you are ... that story is so heartwarming

[@sadpotatopersonnya3598]

When it said there were files on the flash drive and the guy yanked it out of the computer I thought he had porn on it or some dirty secret on it XD

[@miciso666]

9/10 cases it is. and its funny when u tell them. like doctors we cannot talk whats on it with colleagues. so they ease up and most of the time confess they ''might have a bit'' which shocking and i am allowed to say this A LOT before i worked my 2nd company and was in training i had a dude come in. him: a bit sweaty and nervous. ok sir my uhh.... computer it just blacked out. i was like sure i can fix it. him: but can u uhh... not check the F drive. i was like uhm why is that sir? he talked in a lower voice : because some files are a bit. secretive. me: o uhm yeah sure i can work on this alone if u want we have 1 person per computer mostly. him: yeah but u can save it all right? me: sure man and then the next day i checked it out drives where kinda like this c: main disk 200/500gb used ok not to weird D: movies lots of torrented shit. E: games steam blizzard? F: data. i saw it had some issues. o boy. seems he downloaded nearly 400gb of porn on there and the disk was really breaking i had to replace it. now imagine this. 18 year old rookie has to explain his boss he needs a clean HDD to transfer 400gb of porn. but my boss was like kid this happens so often. we dont judge just copy it replace the hdd and we are solid.

[@luckylucario]

I love the story with the deaf man. It's always great to hear. How technology can bring people together in a good way.

[@truekurayami]

I absolutely love pete's story, though I wish him and his wife would feel comfortable enough to learn/use some text base communication options so they don't have to worry as much about loosing contact with each other when separated like that.

[@hanro50]

That Pete story legitimately caused me to cry a little. It's just... wholesome.

[@Jrue42]

Not to early today but now that everyone is staying at home with technology there’s more r/talesfromtechsupport but on another note rSlash keep up the great work I’ve been watching since you still bad words but now your the best you and your vids❤️

[@thecatpersonuk9962]

ismael lauriano one lik 2 69

[@DeidaraAwesome]

The "I am back now" one KILLS ME every time I hear it So frustrating!!!

[@federicopereyra364]

14:35 for a second i though that this story was going to take a [ CENSORED ] turn

[@bobingabout]

11:23 This story, especially at this part, had me smiling and tearing up. Being asked to help can be such a pain in the arse sometimes, but when you get moments like this, it more than makes up for the ungrateful encounters.

[@15oClock]

Tech Support: "You must be truly desperate to come to me for help." User: "HOW DO I COPY AND PASTE?"

[@miciso666]

i had a case where some idiot did cut and paste. then somehow deleted a lot of work. and i mean A LOT before coming to us half crying IM GONNA GET FIRED IM SO FUCKING DEAD we eventually got it fixed thank bill gates for server back ups. what a idiot that guy was. deleted like 3-4 months of work.

[@alphaareus]

11:56 Recently me and my brother introduced our Nana (Grandmother) to Spotify. She already has a smartphone that my mother gave her, so we installed it for her, ran through how it works, then created a playlist for her full of all her favourite songs. She proceeded to plug her earphones in and listen to the Beatles, her favourite band, and began dancing around slowly, so so very happy. When I showed to to put her Pocket, she realised that she could listen to her music when she was doing things around the house. It was such an amazing moment to see, and it made me so happy.

[@xgnmetric4800]

wow rSlash, you had to post this 9 minutes ago, so unprofessional it couldn't have even been 10 minutes? disgusting. Edit: holy shet, this kinda blew up a bit.

[@bruhmoment6706]

Did you try turning the device off and on again?

[@hazelbasil7404]

@@bruhmoment6706 Did you try unsubscribing and subscribing again?*

[@bioemiliano]

Blew up for 47 likes? Common, at least edited when you have a thousand. Know what? Never edit, It's lame

[@xgnmetric4800]

@@bioemiliano i'm used to the maximum 4 likes

[@смрш]

I don't even want to think about how many usb drives that last dude has thrown away already

[@roberthunter5059]

"Good enough for a Tuesday?!" That means that it's at least 5 days old! I demand fresh content! I know your owner! His name is Yugo!

[@Azuraion]

Man.. That ASL story went right to my feels.

[@enderteimant]

Op: Hello, thanks for calling, how may I help you. Customer: Hey can you fix something. Op: Sure, what is it? Customer: HOW DARE YOU ASK WHAT IS IT!? YOU HAVE TO KNOW WHAT'S HAPPENING!!

[@ianmitchell5979]

As dumb as MG was, I appreciate that he wasn't rude, and when helped, responded with a bro-like "YOU'RE THE MAN!"

[@leileyaravencroft]

By 7:40 - Did anyone else feel for this IT person and want to get your phone just to bang it against your forehead over the sheer stupidity or is it just me?

[@heroslippy6666]

The deaf person one warms my heart. The flashdrive one, poor guy.

[@hestiaa9354]

Tech support staff don’t get paid nearly enough. Calls like this would send me screaming into the night.

[@SpruceOaks]

Thank you for sharing the deaf guy story. I totally needed that!

[@aidenhoffman312]

So my dad walks in my room and asks me “How do I order shoes online?” I stare at him for a good moment so he hands me his tablet. I pull up amazon and hand it back to him. I watch him scroll through the front page and find a recommended section for shoes (they were mostly flip flops and crocs). “You know you can search specifically what shoes you want right?” And hes looks up at me surprised so I tap on the search bar. He goes downstairs and I go about getting ready for work. Not long after he comes back up and hands me his tablet. “You have an account right? It won’t let me login even though I’ve used my email password like six times.” My dad doesn’t have an amazon account I guess he thought all emails just automatically came with one? Anyways I had to stand there with a dilemma. You see I’m trans and so all of my accounts have my preferred name on them and my dad doesn’t know. So signing in might raise some questions but I’d be damned if I sit there and make him an account. So I sign in and add the shoes to the cart. I quick replace all the shipping stuff over to his name and check him out. He goes in and shows my mom the shoes. And she’s like “what size did you get?” Because she typically is the one to buy his shoes. I’m in the bathroom at this point brushing my teeth and I literally wanted to smash my face through the mirror when I hear “They didn’t ask me that! What size are they?!” He brings me back the tablet and as he’s freaking out I cancelled the order and go about reordering them in his size.

[@Salaundre]

That last one was the best. I've had one of those moments with a user. It's great when they finally get it.

[@No-Art-]

I just realized that the hard drive on my laptop died, I'm an artist, ALL OF MY ART IS ON THAT THING. AHHHHHHHH.

[@carissalynnftw]

That story about Pete totally made me tear up

[@vibin2813]

This is the IRS we have called on your credit card payment have been passed due dates

[@nerze3157]

For the "I'm back now" guy, where I was it was usually "Ask a colleague or your manager to show you, it's not a problem in our field of expertise". Same for any problem related to "I don't know how the software essential to my work works" stuff.

[@colin5484]

Notifications are just aim bot a real pro learns the upload schedule and finds the most likely posting times Jkjkjk

[@mangjyz6336]

Cool Cat || Personally he uploads anywhere from 10:54pm to 11:23pm

[@Jono997]

@@mangjyz6336 Ah, I see you also come from a land down under.

[@colin5484]

•MangøJøyz• And 9:52 am to 1:31 pm

[@FranktheTank319]

I literally thought the marketing guy was throwing those flash drives away for different reasons! Hahaha that made my day

[@anjanieghisai9384]

Cuteee first reaction i love the VIDEO of you 😻

[@kiracaroso]

That second story is a mood. I have dealt with shit like that SOOO often.

[@josephleishman1982]

Loving it. Keep it up man :)

[@computethisinfo]

I'm glad this one had a mix of emotion in the stories so I wasn't just dying in frustration the whole time. Instead it was quite the roller-coaster.

[@darknessblades]

That last guy takes trowing the files into the BIN to a WHOLE NEW LEVEL

[@SendarSlayer]

Fun fact: Passwords expiring frequently actually Reduces security as many people create passwords including the date or simple ones to remember them easier. Better to have very strict password requirements (Random characters, 16 characters long, etc) and only reset when there's any thoughts of a data breach.

[@hayleycrawford5731]

Me, in college going into tech - *imagines slamming the phone against the edge of the desk while crying*

[@floopyloopy657]

I’ve been learning ASL and the Pete and wife story is so cute. I feel like people should really try to learn ASL, I’ve helped some others who needed help with ASL in a nursing home, and this story just put the biggest smile on my face.

[@talonus202]

12:20 when I heard slam, I actually cringed. I was like, "yep, I see where this is going."

[@maggot652]

Oh God, Pete's story made me a little teary, that's so cute ❤️