Overcharging a Customer “by the book” Chevy Equinox water pump 3.6l

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Customer Customer States Mechanic Fails Engine Transmission Gas Diesel off road race 4x4 street car daily driver scam dealership dealer technician how to

[@ChrisLincolnHomes]

Thanks for being awesome with a PITA customer.

[@wifeunit]

👋

[@TheSirGoreaxe]

I'm pretty sure the PITA customer is us to be honest. All ways complaining and correcting from the other side of the internet tubes.

[@toddp3314]

I was wondering about that too.

[@Wendck]

That’s what I was wondering. Did he forget or tighten them when we weren’t looking.

[@dantesinfernopurgatory7826]

Invoice: Water pump removal/replacement: $250.00 Customer PITA surcharge: $350.00

[@sabledriver]

2.5 hours for the pump, 2.5 hours to figure out the belt routing = 5 hours for the job! Another fun and informative video, thanks!

[@longnguyen-zu1qe]

❤ Love the Ray honest. 5 hrs fr the book job is including lunch and washroom 😅

[@tarundoerga]

😂

[@roadking99jokerst60]

Good to make a diagram ahead of dropping belt off.

[@davidhouston5783]

Owners book in the glove shows you the routing.@@roadking99jokerst60

[@thelostmachine8395]

@@roadking99jokerst60 : belt routing diagram is on the sticker under the hood. This guy handles his tools and touches things like a greenhorn, that is quite obvious to a seasoned eye.

[@TimmyTechTV]

I wish there was someone in the Seattle area that filmed like you do. I would love to have work on my cars documented by a great honest mechanic.

[@georgemartin7717]

I wish we had someone in Moses Lake like him! Perhaps he truly is one of a kind.

[@billschlafer]

Great content Ray. Working around farm equipment, I learned that drawstrings on hoodies and rings are things that must be removed. Met many farmers in my day that were missing fingers or had horrible scars.

[@tommydowdey9616]

Lets you do a 2.4exrnot

[@hanslarocca5490]

Morning Ray, I really enjoy the way you and your employees work together. I watch your videos every morning and learn something new. So happy to see you and your families busy taking off. Keep up the great videos. 👍

[@Jayknifemaker]

Nice job Ray. I would have given those water pump pulley bolts a final snug after the belt was tensioned back in place but sure it will be fine! Great work man. I’ve watched almost every video for last 18 months. If I was in Florida you would be my mechanic for the few jobs I don’t do.

[@speedmaster001]

My thoughts also. ❤ these videos.

[@ozzierabbit587]

GM did a good job making a routine water pump replacement a pita job.

[@joeyd1958]

I have been watching your repairs for over a year now and I really enjoy the work you do. I've also noticed you say"see that" often and here's a suggestion to I love my job I do it twice, try saying " I do it nice cuz I do it twice. I worked as a construction electrician ( industrial/commercial) and we use that phrase all the time. I'm 65 years old and have the utmost respect for you and your work ethic and family ethics. You're the man Ray!!!

[@vlogress11c81]

I just changed the fan clutch and water pump in my 04 trailblazer. I’m so glad I work on cars for a living. Saves me tons of money.

[@sean66606]

I like what you’ve done with the shop. The lights were a nice touch

[@gcd123]

And cleaning/painting the walls

[@dantesinfernopurgatory7826]

8:38 - Brings back memories of the many U.S.A.F. flightline safety videos - especially the part about removing all jewelry prior to starting work.

[@jamesk0ua]

After having an accident with a class ring with a nicad battery, and working around electricity/batteries most of my working life, I sold the class ring, and informed the wife there would be no wedding ring for me. I had to wear a watch, so I wore a plastic Casio one. Metallic Jewelry is just not good period.

[@douglaskrenik4102]

Did you tighten the water pump pulley after putting the belt on?

[@thaddeustroyer]

Ya, he didn't show that and wondered the same. We all assume he did, but since Ray mentioned using the belt to losen the bolts, gotta use the belt to tighten the bolts, too😂. I'm sure he did he just missed it on the edit.

[@doctornaod]

honest work is all anyone can ask for. I am glad the people of your area have you around to get work done for them!

[@CharlesDevall-ce2du]

I hope you remembered to tighten the four bolts on the pulley

[@MaxwellVador]

He definitely didn’t lol

[@CodyStatler1]

This is what I came to the comments for lol

[@ianpryor3255]

I noticed that too

[@CheerfulTent-ww4hr]

Not everything is videoed!

[@chrisdehn5492]

He used the cordless ratchet to tighten them. I do the same

[@lokigames5091]

I commend you good sir for not charging what the book says, and is why I love your channel Ray shows us there is still good honest people out there. Thx Ray 🤘🤘

[@Carlitosway211]

Would you keep that same energy if it takes the mechanic more than book time and have no issue paying for time spent?

[@stevenallen1392]

Had a co-worker that jumped off a combine ladder and left behind his ring/ring finger on the end of a heavy spring up top. Bad day; very bad day. His attitude about it was 'Better than having your sleeve caught in a PTO.'. Whenever something worthy of praise happened we'd say 'Hey Brian, give me four.'. Never lose your sense of humor.

[@fastinradfordable]

I had a thumb sucked into a serpentine belt. When your boss runs into his office and comes back with a bottle of liquor. U know it’s serious😂 On a plus side I got some PTO. Got some light duty. And 7 years later my nub is tough as an ox

[@dennis2376]

As a warehouse, worker rings and necklaces were a no-go, they are practically a no-go on most jobs. Read one to many bulletins about what happen to someone who wore jewellery.

[@mikesawyer4707]

My dad was one of a kind. He ran a repair shop from his home garage. Dad treated everyone with respect and fairness. And that is what he expected from others. He was busy from 8am to 6pm six days a week and ran his home based business for over thirty years. I miss him he was a great teacher. Thank you Rainman Ray you remind me so much of my dad.

[@emigdiofrixione]

Here in Indiana, ANY repair which involves removing the engine, includes a tab of $1500 because lifting/lowering the engine to put it back adds eight hours of labor!

[@patrickdiehl6813]

Wow, how did the book time become 5 hours? Had to laugh when the engine mount bolt stole your socket and you moved right on to the next one. Bolts are not to be trusted 🤣🤣🤣

[@sjwilson1079]

General motors lol

[@TexasGTO]

I was a OTR truck driver and didn't have time to work on my wife's Equinox. The timing guides were/had failed and needed to be replaced. The car was running fine but loud. She took it to a mechanic to have it looked at. They took it for a test drive and when they came back it had a check engine light on and was running like shit. When I got home I went over there to check it out and surprise surprise they said it needed a new engine. They took off the valve cover and showed me metal shavings in there. I've seen high horsepower cars have bearing failures and I've seen metal shop shavings. What was in there was defiantly metal shavings. My attorney said they can get a sample of the shavings and have them tested but my wife and I don't have a lot of money and couldn't afford the lawsuit. So now the car sits at my house... That was 2 years ago.

[@chrisstromberg6527]

The 3.6 timing chain can stretch if you are not aggressive about oil changes. The engine can last, but it has to be taken well care of! Spent about 4 days doing a complete overhaul on the timechain and guides and tensionsers on my Son's Saturn. It's a hell of a job that cost me just under $1000 in parts. Local mechanic wanted $4000 for the job.

[@Myrune1]

My dad was a mechanic and eventually a manager of an extremely large (back in the day) shop. People always thought he was fair with his pricing and he made fantastic money. He told me, "You can screw someone once, but you can do good and honest business with them for a lifetime." I always thought that was brilliant, yet many modern businesses fail to see that. They want as much as they can get every time. Thank God dad taught me how to turn wrenches. I've saved over $5,000 in repairs just the past few months alone. (I just did a service to my Goldwing that would have cost $2,500...my all-up cost, $107. That's insane.)

[@williampope3531]

So now you know about how much your labor is worth.....

[@chrishayden7016]

Overhead in the Home Service Center is no charge.

[@Anubis78250]

These days it goes, if everyone is screwing them they have to pay one of us. Along with, if we can keep it dealer-only we can really cash in.

[@MrLarsgren]

almost everything imported to US is marked up alot. suspension to a audi Q7 is marked up 10k and then add creedy coorps and their labor prices. and medical industry is even worse. here a epipen is sold for 51 usd. same one in america sell for 690 usd. "they pay like 25-30 usd for them" package of insulin 20 usd here. in the states 300 usd. vital stuff those people NEED. talk about preying on those that lie down. over 25% of our medicine export is to the us. crazy to see those prices considering we are the second highest taxed country in the world .

[@gemeinschaftsgeful]

I went to a garage a few weeks ago and they said the diagnosis will cost $180. They couldn't figure it out and said continued diagnosis will cost another $ 180. The way I looked at it, the fact they couldn't figure it out wasn't my problem and they should have continued to work to figure it out or tell me that they couldn't figure it out and return my money. Correctly diagnosing a car issue is 75% of why I went to them in the first place.

[@josephpetronella6142]

Gravitas: dignity, seriousness, or solemnity of manner. "a post for which he has the expertise and the gravitas"

[@martinverhoeve1372]

So, it took you an hour ? 90 minutes maybe... this customer doesn't need an other mechanic, ever. You work hard and are honest. You are a credit to the automotive industry. I also love to see the wife unit in the shop, she is like sunshine. Have a good weekend!

[@sjwilson1079]

True story. I did a heater core on a 2013 malibu and it called for a four hour book time. If you fold the carpet kick panel down on the drivers side the whole unit slides out to change. It took 20 minutes plus coolant drain and fill time.

[@terrymax5340]

KIA Dealer wanted to charge me $170 to put in an air filter and cabin filter in my Soul . No way . Cost my less than $40,00 to put them in myself .

[@DonaldWells-wk8dc]

40k

[@AJwoodway]

Ill do it for 30,000 next time. 🤣

[@nunya3790]

thanks for being honest and seeing the big picture

[@blainechristensen5126]

Ray, I remember you said not to forget to tighten the bolts on the water pump pulley. But I only saw you snug them onto the pulley. Did you edit that part out or did you forget?

[@ericgunter45]

Hey Ray, havent watched the whole video yet. But I change those water pumps out the bottom. Its a lot easier than pulling the motor mount and fuse box.

[@Damoinion]

If you're working with Autodata, they supposedly reference manufacturer warranty times. From personal experience, more often than not, these times are ludicrously underestimated if you're not a dealership or don't have the exact tooling. If it's job that you've done a few times already, you might get within 20%. (Note: The factory times assume that there is no ageing on any fastenings and the entire assembly is as brand new.) On a very rare occasion, we might find a shortcut that saves us a bit.

[@the1one132]

170k is fantastic for that vehicle. I forget what year my friend had but his vehicle started ticking at 80k and then the trans blew up during covid. He was quoted $4500 for the trans so it was junked.

[@golferpro1241]

Surprised too

[@MrCliverlong]

Happy hard-working wife-unit, happy hard-working employees = happy life. You all deserve it.

[@ahoytheremate1954]

well said Clive onya mate cheers

[@harrothepilot]

Great vid as usual. Just remember, retaliation from the Mrs. Wife Unit for the watergate bottle incident ( 27:10 ) could be swift and sure, or three weeks down the track whilst you are relaxing at home with a cooling beverage.....😀😀

[@LongTimeAgoNL]

on camera it always looks like there is PLENTY OF SPACE, untill you actually check on your own car how much space there is for certain stuff. It's insane. Sometimes you hands need surgical levels of precision to put in (or out) screws and such.

[@micheals1992]

I get my ring trapped in tight spaces when working on cars so made a point of always taking it off when i do any work, its also increases the risk of scratching paintwork!

[@airindiana]

This is entirely true, I worked at an aviation company and one of the employees lost a finger by the exact same thing as Ray’s near miss. She wore a signet ring at the time and jumped down from an aircraft cargo door. It got stuck on the metal edge of the door surround and ripped off the finger as she jumped down. The finger was on the door and the tendon stretched from the hand to the finger before snapping. We were banned from wearing rings at work as a result.

[@Bill_N_ATX]

My uncle damned near ripped his finger off when his wedding band caught. After healing up, he wore his ring on a chain around his neck from there on out. But yeah, a lot of places prohibit any jewelry, including wedding bands etc.

[@fatblokes_ferguson]

Both my father and eldest brother have had finger/skin loss, my Dad jumped from his truck after a front loader hit the truck and his finger was left behind, my brother was sheeting a lorry load when a cabinet fell so pulling his had away was quick but not quick enough and he had a reverse banana finger, bro’s finger was save my dad had a ring which stayed on he cupboard for its life.

[@justpray365]

Love my 2010 Crown Vic. Took 30 minutes to change the water pump, and that was including a break for tea.😂

[@oregonexpat]

Ray, when I was a kid, many years ago, a friend of my dads helped us move. Long story short, he jumped down from the back of a stake bed truck, caught his wedding tackle on one of the brackets, and that was that. Are you familiar with the term “de-gloved”? Another time someone had a glove on over that hand, and it got squeezed. Turns that ring into a kind of cigar cutter inside the glove. Best place for a wedding ring is in the jewelry box.

[@nancywhitaker7565]

Great job Ray. Always doing your best while trying to save the customer some money. Stay safe and remember to remove your wedding ring whole at work. Fun watching you and wife Unit. 🙏♥️😏🥺

[@garynewell6947]

Wow that's expensive for a part but good day to you Ray another most excellent video Ray and the most important thing is to have your self a great day Ray

[@WilliamLaakkonen]

If the part comes with new bolts, they are Torque To Yield bolts. I like to use a china marker to mark each bolt at the very moment it is TTYd so to be sure they are torqued- and also leaves an indcation for future me that those bolts are TTY.

[@fastinradfordable]

More often original bolts are Way higher quality than the cheap junk they pawn off on poor souls

[@TheOnlySgtRock]

I was thinking the same thing about marking the bolts as he did the 45 degree torque.

[@keananconnor4221]

5:23 the jack drop floor loved that

[@andrewcoil5544]

As a high school teacher for 40 years now, I've seen a lot of things that can happen to students. Many years ago I was still in the building an hour after school and started walking to my truck to go home. When I entered the main hallway, one of my students started screaming and running to me holding her left hand. When she arrived and pulled her hand away, she had de-gloved her ring finger by catching her birthstone ring on something as she was running down the hallway to her locker. What I saw was pure white bone to her fingernail. By the time the ambulance had arrived, she was bleeding badly. They were able to repair her finger, but she almost lost it. From that time on, I do not wear rings!

[@jamesk0ua]

Yep, rings are a bad idea. At least metal ones.

[@LarrysGarage-w2v]

Good evening to you from the north ! From one shop owner to another very much appreciate how your work ethic and tool choices are verry similar to my own , with that said you caught my attention with the labor time for this vehicle , on my end a 2010 3.0 pays 3.5 but a 2009 3.6 pays 1.4 Keep doing what you do sir , Thanks !!

[@nestrac]

Dang Ray.. You are playing dangerous games with that waterbottle.... 😂

[@Number6_]

The book giveth and the book takes away. The jobing machanic lives by the book.

[@OldMadScientist]

The labor guide allows for 30 minutes to replace the water pump and four hours to figure out how the belt goes back on. 😂

[@theronwolf3296]

Another risk similar to the ring, years ago my dad was working under a dashboard and his metal watchband touched a hot connection. Instantly got a nasty burn on his wrist. be safe.

[@aaronbritt2025]

I always make sure to tell the customer that the book called for much more time than what I charged them. Use the discount to earn that repeat business. This torque spec is why I spent the money on electronic torque wrenches. They can be set to measure angle and beep at 45 degrees.

[@MasterX767]

Wasn't this car using Dexcool? I hear that mixing Dexcool and regular antifreeze creates a gel that clogges the entire system.

[@brettemerich3237]

Ray fight nice with the wife unit. Like you said about the book time if you edit just a little with your video then an hour and a half would be a realistic time. Ray and I know you torqued that pulley. Have a good Day with the wife

[@monstermike2541]

by the book is the automotive standard for all dealerships and small shops. it is set so if you get a water pump in New York and them many years down the road in California the labor time is the same, labor cost may be different per shop but by the book time will be the same. all mechanics cheat the times on doing things to get the job done faster, cause that's how there paid, flag time is what is call for most people that don't know that. if you choose to help out with the lowering of the cost that's cool, help out all you can, like most places do. but we all know techs don't always go by the books, especially changing out a oil sending unit on the gm,s ls engines. the ones you skip torqueing down the intake bolts since you went so much by the books on that one. anyways great job helping a customer in need. pump that ego!!!!!!!!

[@murrayhalbert2988]

Love the vid! One thing nearly every mechanic has is a drawer full of useful trinkets, mine has an assortment of bolts with the heads cut off and slots cut into the top kind of like studs threaded on one end screw driver slot on the other. Screw these into a couple of holes put the multiple layers of pieces over them, then put in some fasteners, screw the studs back out and carry on. Like having an extra set of hands sometimes when in tight areas and multiple pieces. Did I miss the final checking of the water pump pulley bolts after the belt was installed?

[@GarryFishermusic]

Thanks for your video today 😊

[@peterparsons7141]

Ray! I’m much older than you and have had several near catastrophic accidents with my ring catching on things. The worst one was coming down a 30’ aluminum ladder, running my hands along the rails while descending rapidly. My ring caught, and I was suspended by my ring finger and whatever I could grab onto with that hand. My body swung out away from the ladder and thankfully that jolt unhooked the ring off the ladder and I managed to catch the ladder with free hand and cling back on. Didn’t pull the finger off, but my entire body weight was supported for a second on the ring finger, and I was lucky to catch the ladder. It’s weird how a ring catches on things.

[@jab100lochaber]

Add in risk when working around batteries and electrical circuits....gold ring makes a good conductor to close a circuit.....

[@ronleachsr]

Was climbing down a scaffold and it shifted just as I was stepping down and my ring caught between the joints where the scaffolds met. Luckily I was able to catch my weight with my right hand and step back up. Never wore my ring on the job after that. My wife's friends always told her that was b.s.

[@peterparsons7141]

@@ronleachsr I’ve seen many people roll their eyes in disBelief when I tell them why machinists and construction workers don’t wear rings. I don’t give a shit, anyone who’s ever had a close encounter with disaster because of a ring understands the dangers. put the ring on a small chain around your neck. Lots of guys do that.

[@johndesaavedra1040]

I had a circular burn on my ring finger in 1977. I have not worn a wedding band since. Yes, I replaced that wife but did not replace the ring. I had a friend who wore his band as a necklace with a glob of welding spatter welded in place. Mine was a chemical burn.

[@BlondieSL]

One of the main reasons that I repair our own vehicles (as much as I can) is due to this BS "book says xxx hours" crap. Before I would do my own work (or had shops do it because I was being lazy, no time or it was too cold out), I got ripped off by shops exclusively using those books. Using the water pump as the perfect example, I remember long long ago, the shop said that the book said that changing the pump would be something like 3 hours. This was on a Pontiac Transport where the pump is literally in your face and super easy to change. I complained up front that there's no way a mechanic would need that long to change a pump that could be changed in 1/2 an hour (ish). The insisted that they must go by the book. HUGE RED FLAGS! So in that case, that comes to mind, I told them that they are rip offs and I won't let them do the job. This is one of the times that I was being lazy. So I went to the parts store, bought a new pump, gasket and bolts, went home and did the job myself. As I'm not officially a mechanic, it did take me longer than the 1/2 hour I suggested. Yup, it took me around 45 minutes plus 15 mins to lean up. I have a small garage. I saved several UNNECESSARY hundreds of dollars. So now, unless it's something under warranty, I just do all the jobs myself. Except of course, if a transmission (CVT) comes up. It's too bad that more shops weren't like "Rainman's" shop. Now, if I lived close, I would go there and enjoy my laziness without fear of ripoff. LOL

[@danwhitaker9168]

While my water pump gently weeps. 🤣

[@nickbarry7039]

First time commenting, LOVE your video's! I did the same repair on a 09 Saturn Vue with the 3.5. I am a 62 year old who went to trade school in the early 80s for automotive repair. I did not stay in the trade. I still do all the repair work on my family's cars as finding a honest and reputable car mechanic is a very difficult thing to do. You are spot on on the overcharging that occurs in your field. That same repair done in my driveway with only hand tools was done in 5.5 hours probably saving me 500 to 750 dollars. You are true breath of fresh air! Keep educating and bless you and the family-unit!

[@fastinradfordable]

If a mechanic can get the job done in half the time he don’t deserve half the pay. You shouldn’t be paid less for being better. No matter what field.

[@fastinradfordable]

And you want a better example. Look up what it takes to replace a 4cyl waterpump in an equinox

[@tomford5149]

I worked with a guy that lost his finer on a basketball hoop, his ring finer caught the little tab that holds the net in place

[@Highway_Chronicles]

I'm over here talking to the TV, during the belt install, like an idiot I seriously respect your honesty with your clients. I find that's a very rare business moto these days.

[@liamacatula12]

I love fixin my own car but if mr ray close by i would not hesitate to bring the car to him .

[@yohannwilkerson6058]

It's 5 hours because it's all back together and you remember that you still need to torque the water pump pulley bolts.

[@umageddon]

So whose fault is that?

[@yohannwilkerson6058]

Mine. It's always mine. @@umageddon

[@LeewardStudios]

The photon, graviton do- hickey of the camera does a reduction of the inverse magnetic force, hence flashlight gravity. Either that or some kind of cosmic karma. Lol. I almost lost a digit in college in a very similar way only it was my class ring on my right hand. Still have a T shaped scar. Stay safe Ray!

[@Apolloisbest]

I told my bros about you Ray, they live in Venice....told them your a good guy and honest mechanic. Hopefully they listen to me next time they need some work done that's beyond their abilities.

[@peterbenson3776]

Your starpower over rides the flashlight magnetism!!😏

[@tonyrusso9088]

As a youngster I worked at a trucking company as a gofer. A truck rolled in one afternoon, and heard it stop and shutdown, and then a horrific scream! The driver had hopped down from his cabover and apparently caught his wedding ring on the grab rail. On the ground next to the truck was the ring, accompanied by the 3rd medial and distal phalanges of his left hand! We packed it in a baggie and shipped him and it off to the ER.

[@roadking99jokerst60]

Right. There was a service bulletin on Freightliner grab rails on the vertical muffler shield. The grab bar had, at each end, pop rivets which could trap a ring.

[@tonyrusso9088]

@@roadking99jokerst60 Nah. This was about 1976. TSB's for a mid-60's Fruitliner didn't exist back then.

[@roadking99jokerst60]

@@tonyrusso9088 I bow to your words Tony, I was employed at a dealer from 1981.

[@tommcglashing2021]

i enjoy your videos watched few today keep mind off what's going on here in maine

[@MichaelNomura-y7q]

3.5 hours for the water pump? Imagine a video that is 3.5 hours long with Ray? ❤

[@josephking6515]

According to the video it only took him 39 minutes. 😁

[@bob733333]

Ford has a water pump that is a 12 hour $2500 job. Ford Edge I think. A friend of mine traded one in toward a F150 instead of doing the pump.

[@abertzaleharroaii7449]

In France, it costs you over 1,000 euros to make your own water pump, but without the care and quality you put into it. I've always done everything myself on my vehicles. A good diagnostic tool and a bit of courage are all it takes. American and European cars are very different in many ways, but when it comes to this water pump, the difficulty is the same. Barely 100 euros for parts and 900 euros for labor, a real rip-off.. Your customers are lucky to have you dude

[@michaelrachal6111]

Ray, been watching for a while. So appreciate your honesty and integrity. Not many like you out there. Great work!

[@nemesismcc]

@RainmanRaysRepairstore did you forget to tighten those pully retaining bolts ????? or did you do it sight unseen ?

[@bulldogshouse9970]

It was great to see that you were having a little fun at work today which makes it all worth it to come in however you keep up with the great work that you're doing and I will look forward to seeing you on the next

[@OldTooly]

I have recently been using the BG engine oil additive. I am dealing with a 3.8l Genesis Coupe with a set of worn cam phasers. The BG added reduced the startup clatter noticeably. That indicates that it is improving cold start lubrication where most engine wear occurs. On the other hand, it did nothing for my Honda 3.5l V6 which continues to drink oil like a drunken sailor.

[@keithmalmberg8395]

When I worked in machine shops I never wore my ring on my finger. I had a necklace that I wore it on at work. Also my neighbor lost her finger when her ring got caught in some rust on a horse trailer when she slipped off the fender while putting a weather cover on it. Be safe, you only get to lose a finger once....

[@lightningdemolition1964]

No, actually you can do it ten times.

[@robsampson9623]

Did you tighten the bolts on the water pump pulley?

[@gav3379]

Hey Ray it would have been more "fun" changing the water pump on the 2.4L on these cars. That's probably where the 3 hours book time applied.

[@ManuelPerez-ip4bb]

Forgot to ask, pully belt tension?

[@RayleighCriterion]

Back in the day I owned a 1995 Chevy Caprice with the LT1 engine, and book time for changing the water pump and Opti-spark distributor was at least 3 hours. I learned to do it myself because I wasn't keen on spending $1200 or more for that job. turns out I could do the job in about one hour just using hand tools.

[@DocZoidberg549]

Just got a 94 Z28. How many miles did you get out of the opispark? Was it as bad as people say? Thanks

[@RayleighCriterion]

@@DocZoidberg549 The older 1993 Optispark was a poor design because it didn't have active venting, so moisture buildup would kill it. The 1994 and up had a better design with active venting, so as long as the water pump doesn't leak all over it or you don't drive through a puddle the lifespan isn't terrible. I've owned both a 1994 and a 1995 Caprice and only replaced the Optispark once for each vehicle. Just make sure those vent tubes don't fall off and the tubes don't get clogged.

[@DocZoidberg549]

@@RayleighCriterion Thanks so much for the info. I have three late 90's Chevy OBS trucks. I know how to work on vortec engines. This LT1 will be a learning experience. I am looking forward to it, it only has 87K miles on it.

[@Mus.Anonymouse]

I have the impression that a wife unit meal is much tastier than a Rainman meal.

[@StevenDaugherty-uo5cs]

Hey Ray, just a suggestion for you, I always kept my wedding ring on a keychain clipped to a belt loop on my pants. That way it was always with me and wouldn't get lost by me setting it down somewhere and forgetting it.

[@craigcraigster4999]

My dad did the same thing working around anything mechanical or electrical -- wedding ring went on a keychain which then went inside a secured pocket. 👍

[@jmrandom194]

5:20 "I need more shop space." Said EVERYONE who ever worked on a car in their garage!!!! AMEN!

[@carguy0000]

Another great video , can't wait to see you do the water pump , timing belt and the belt tensioner on a P.T. Cruiser

[@MonkeyJedi99]

@@SimrKhera You know the deepest secrets! Froinlaven!

[@ekimbrough1413]

Great vid!

[@jackhouston357]

Tell the guy who left that dually in your shop to come get it,taking up room!😂

[@0rnery]

I'll be darned. There's a FWD engine I could live with. Well, as far as a water pump R&R goes. Gotta love how dealers treat their customers. That's the thanks you get for purchasing vehicles from them, I guess.

[@Ender_Wiggin03]

Wife's SRX with a 3.0 is the same setup, worst part was removing the engine mount. I found the metal OEM gaskets to be better than the paper Felpro (the reason why I replaced the pump again after doing her timing chains).

[@legionofanon]

I found a silicone (or something to that effect) coated steel gasket for the timing cover of my truck made by Felpro. I think i only found it as part of a kit that includes a crank repair sleeve.

[@JustinNegron-vh8jx]

Hey Ray,, I don’t know if you did it off camera or not, but I think you forgot to torque the water pulley bolts as I recall I only seen you tightened them until the pulley started spinning so once the tension was on the pulley, you should’ve been able to torque the bolts on that so it won’t spin on you

[@k.kristianjonsson1537]

Just noticed one thing. No disturbing phone signal at all. As before at the big shop. What a relief!

[@aperson9495]

Except for when Lauren trolled him a few videos back 🤣

[@Helladamnleet]

I miss it

[@MoHawk14]

On the engne block , do the red lines mean that they are torqued? love your vids ,when i look at the engine in my own car i now know what they are and how it works Thanks ray. :D

[@pyro323]

For those of you who don't know, torque to yield bolts stretch as you tighten them so they are not reusable.

[@K.Kelly87]

I figure they had to be so insane tight because of the metal gasket too.

[@christianworthinton8000]

Yes. This is why you NEVER reuse cylinder head bolts.

[@williamwallace9826]

@@christianworthinton8000 Incorrect. The factory shop manuals for my Jeeps say head bolts can be reused ONE time. When installed the second time, they are to be marked with a daub of white paint, so if there's a next time the mechanic will know to replace them.

[@John-or9ccUndauntedRaceCars]

​@christianworthinton8000 There are many applications where you can reuse head bolts , unless they are torque to yield .

[@larry7690]

You can reuse them on your own car. Customers cars get new bolts.

[@paulferguson2574]

Good call on the ring, so all you who watch know this, always reuse the cotter pins!!

[@blackvulcan100]

Love the comment about customers not returning if you rip them off. I always took our three cars to the same garage, they employed a "customer manager" who obviously wanted to impress and make money. He tried to tell me a job would take two hours when I knew one hour would be max. They have now lost my business and I found a great garage that is closer to where I live so he did me a favour by trying to rip me off.

[@people744]

Agree. I went to C*nrads for new tires and they tried to sell me a rear brake job for 850.00. I put all new rotors and brakes on the rear myself for 125.00. By the way they tires leaked all the time and had to keep taking back they tried to up sell me to new tires again these tires had 750 miles on them.

[@Jay.Kellett]

Toyota dealer quoted $630 to replace the clock spring wiring module in the steering wheel of my wife's 2010 Toyota Camry. My wife flipped out and told me in no uncertain terms that I was doing it. Bought the OEM part from Japan for $65, and installed it and, went for a 5 min test drive. Total time 55 minutes! Thing has 5 electrical clips for all the stuff in there. Air bag, horn, directionals, cruise control, radio volume, wiper controls, and who knows what else....LOL

[@randy74989]

@@Jay.Kellett What do you expect, they have to pay for all that real estate, buildings, overhead, and employee costs including the sales people plus profit. That's why they are called stealerships and just remember, the service department makes the most money for dealerships... not sales.

[@derrickdavis1435]

If you rip them off, they will not return!! That is completely right!! We also say that you don't make money from the humongous sale, you make money from the repeat customer!!!

[@jrey7748]

You are amazing…have only met one mechanic in my life that didn’t charge book time. I understand how others rationalize charging book, but as you said, you aren’t focused on making money once from a customer, but rather establishing a long term relationship. I think the difference in mentality is that you are a business owner and understand getting new customers isn’t easy and can be costly. Keep up the great work, if the industry had more people like you, the rest of us would actually enjoy seeing a mechanic and trust their advice.

[@jdub976]

100%

[@mastekillerKurD]

As a mobile mechanic guy, I charge book time for repairs and only give discounts on diagnostic work. I feel like if you work at a shop as a tech, charge book time or even overcharge for certain jobs that don’t quote out the correct amount of time. If you’re the owner of the shop and get 100% of the money then I feel like you can charge less for the job.

[@biggestbog]

​@@mastekillerKurDgood take. As a dealer flate rate tech it frustrates me when people who have never worked a day in my boots tell me I'm wrong for quoting book time. They hate book time when I can do it quickly, but they love book time when they bring in their rusty pile of shit that takes 2x as long due to corrosion and stripped bolts.

[@jz13frt]

18:10 sounds like when marge is mad at homer

[@jamiepatterson1214]

Your belief of charging a customer for the actual time it takes to do a job instead of what the book quotes is a testimony to your honesty in treating customers fairly. Pricing customers out of your shop will not keep your shop open as long as you desire. You are absolutely right to remove your wedding ring or any other item worn on the fingers. I had an uncle who lost a finger while in the Navy. They were loading a ship and the tip of a loading hook caught under his wedding ring and pulled his finger right off as the load was lifted. Always think safety while working.

[@russellstyles5381]

Cuts both ways. What does he charge when a bolt breaks inside the block. Or manifold bolts always.

[@rods3275]

His buddy Ford Boss me is all about book quote’s because he gets paid for his knowledge even if they need to change the rates

[@mikeries8549]

I've seen "the book" I had it rubbed in my face once. Funny how you go 40 years in time and if I bring it up today..."what book?". Everybody is lying now

[@shawnwimberly9294]

A lot of folks think the labor guide is a bible, it's not. It's a guide

[@lexannaamnell6593]

I think the ring thing is 50/50. I was in a situation where my finger would have been crushed if I had not been wearing a ring.