Google Business Profile Set Up: 2024 Step-By-Step Tutorial For Best Results (Includes Verification)

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👀 WATCH NEXT
Google My Business Profile Optimization - Ultimate Tutorial for 2023 (Every Secret Revealed!)
• Google My Business Pro...
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📑TABLE OF CONTENT
0:00 Intro
0:43 Create a Google account
01:57 Setting up a Google Business Profile
03:28 Selecting your business type
05:50 Verifying your Profile
09:46 Adding services
10:47 Add business hours
11:52 Turning on messages
12:36 Adding a description
13:24 Adding photos
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🔗 LINKS MENTIONED:
Create a Google account
○ account.google.com
Set up a Google business profile
○ google.com/business
How to verify your business on Google (google's guide)
○ support.google.com/business/a...
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[@jasperhuyghe8509]

Hi Luc, Really clear video. Thanks. I have a question concerning multiple locations in different countries. How would this work? Is it possible to maintain these via one google account or do you need different accounts per location? Thanks!

[@user-wi3ng1kq2z]

This video was extremely helpful with clear instructions. Thank You so much.KCP

[@rankingacademy]

You're very welcome!

[@ForeverkeepingmeTrice]

Thx for sharing

[@rankingacademy]

No worries

[@divinasnider8136]

Thanks. You definitely make it easy to follow your instructions and not feel lost. I am still working on my website, so I suppose I should get the business profile until it's complete. But I will be saving this video !

[@rankingacademy]

Many thanks. Yes, get your business profile sorted first and focus on your website after

[@fernandolopez1651]

If my business manages properties for various landlords in the short-term rental market, such as Airbnb, I need to list these properties as business locations and create a business profile for each one. Additionally, I have a booking website that hosts listings for these properties. When setting up business profiles for each property, would you say that categorizing them as both local stores and online retail is the appropriate approach?

[@s.prathibaselvam4705]

Thank you so much sir 🙏

[@rankingacademy]

You are welcome

[@Mnmalik73]

Perfect ❤

[@rankingacademy]

thanks

[@evibes.online2884]

Thanks Sir, Your Teaching Way Is Superb...I'M Aj From India

[@rankingacademy]

Most welcome!

[@juliannewman8720]

My set up is different than yours. It's asking me to put my address down to verify. It won't let me do a phone number method. Did they change this since you last uploaded this?

[@dalejipson]

Nice presentation sir❤❤❤

[@rankingacademy]

So nice of you

[@ukachukwuchisom2042]

Thank you

[@rankingacademy]

You're welcome

[@rajgautam4458]

Happy New year 🎉

[@rankingacademy]

Thanks Raj. And to you

[@consultancy6434]

Hi Luc, is a Taxi business considered visiting clients ?

[@shariqnasser]

Hi Luc. Firstly, thank you for the updated video for 2024 on GBP. In chapter 3 (Selecting Business Type) of your video, I can see on top, ""Select all that apply". In my case we visit customers, customers visit us and we sell online. Q.1) Can we select all options? Q.2) Can we change the business type in an old listing; for instance, from Local store to Online retail. If yes, how? I'm not able to figure out the edit section.

[@rankingacademy]

Q1) hi Shariq. You Should be able to select all options during the creation process Q2) No, the online option is not available once the listing is created but it has no impact on your listing. I believe this option was only added as part of the process to deter people who are trying to claim a business profile but only operate online

[@emad4media]

hello, they said avoid capturing faces or (sensitive documents) then how we can show utility bill in video, is that sensitive documents? can you explain this, thanks

[@rankingacademy]

Sensitive documents would be something like bank documents, alternatively show an official business registration document

[@Daddyisbigfoot]

I have a SAB, (windshield repair) I don't have a unity bill for my business, do I use my Residencial address?

[@videos10]

Thank you for all you do for us small business. I have a question, I am going to add the keyworl to my business title. If it gets suspended for any reason, is it forever? Temporary? What will occur?

[@rankingacademy]

If it does it will only be temporary but you'll have to appeal for a reinstatement

[@ScreamoYT]

is it better for marketing to use physical locations? for example if you type "plumber" in maps, all you see are pin drops. I dont ever see those region companies unless searched for by name. I have the option of both having virtual office.

[@rankingacademy]

If your business operates by providing services at customers' locations (such as home visits), you should avoid listing an address in your Google listing. Doing so violates Google guidelines and could result in your listing being suspended, even though many businesses still do it. Additionally, using virtual office addresses is also against Google's guidelines.

[@samrunit]

Great resource. Thank you for your effort. My problem is on chapter 4, verification, I have only a video option when I try to verify my profile. How can I get the phone option?

[@rankingacademy]

You don't get to choose. Google does

[@Abdellah-zx8me]

Hi Luc! Is it true that clearing the address of GMB will drop my rankings or wont even rank? Is showing street address always better than clearing them? It also seems like there's no way to put them on citations since there will be no street address..

[@rankingacademy]

Based on various tests it would appear that removing your address from your listing will indeed cause your listing to drop. You can however build citation without showing an address if you wish, certain directories do allow the option. For more info on the last point read this article: www.localvisibilitysystem.com/2013/04/22/private-local-citations-where-can-you-list-your-business-but-hide-your-address/

[@andrewdowniephd]

Hi Luc, I thought I had asked this before but I can't find my question. What I wondered was what would you do if a business has a few satellite offices, perhaps Glasgow, Edinburgh, Aberdeen? Would you have different GBP for each, different location pages on the website? Thanks.

[@rankingacademy]

Absolutely. One Google listing per location (as long as the locations fit within Google's guidelines) and a dedicated page on your website for each location so you can link your profile to dedicated pages

[@remmer4153]

Thank you for the tutorial. What is the correct business type for Tour operator business? I'm thinking Service business but unsure? Please advise.

[@rankingacademy]

If you're in the US there is a category called "tour operator" the other option is travel agency

[@islamic-tu8mx]

Sir am creating ac repair service and also have a shop what will be correct business type? Business services or local store?

[@Yu54m18]

Business sold. GMB was set up by developer for previous owner of business. New owner wants to keep the profile that was set up but with new business name. The previous owner has no clue or access information to the google account that was used and the developer cannot be found. How can the new owner get access or ownership of the account?

[@lovelight4084]

Hi, it’s giving me the option to choose a workspace email. Would this be better option. Or no difference?

[@rankingacademy]

I don't think it makes a difference

[@lesleystone7873]

Thank you for this information. The struggle is real for small business. Google is asking for the video in real-time. It does not allow you to pre-record and upload. I've been going through this process on my laptop. I'm a Android user, and I don't know how to get into Business Profile Manager from my phone. On my laptop I see the Google Apps icon, but I dont see the icon from my Android phone.

[@sharimamoffett9237]

i am having this issue, as well. Did you find a solution?

[@user-lo6to5wy8i]

Hi, GREAT and concise video! We had a google listing that got shut done somehow, after our business had been opened about 7 years. I opened a new email address to start a new listing in hopes that it would work. Well, this one is saying it's not verified yet despite me verifying by phone number via text. It's not giving me any way to do anything else, just says not visible. Help! What should I do next?

[@rankingacademy]

Did you create a new listing at the exact same address?

[@stelianovmaria-dy6to]

Yes.. I have similar problem with my business to...

[@popytow5024]

great video but google dont let me change option to verify my business how can i verify with other option ????

[@rankingacademy]

You can't. You have to use the option google is giving you

[@marislastlovecherry]

Hello, I hope you can help. My family member runs a small architecture business, meetings with clients take place at the studio but it's located within another building. Can we still create a Google My Business profile for it? Is it safe to choose 'local store' as the business type in this situation? Thank you.

[@rankingacademy]

If you have a physical address where customers can visit then yes, you can choose physical store. Just make sure that when you claim your google listing this is the address you'll use to verify it

[@1969johnjoe]

sorry for the imperlite reply bit she has access to all my accounts not just business think it's through a stupid app on play store called family share 😅

[@msjayboogie1]

I don’t know if you still check this periodically but I have a situation where I updated my address with my booking website but the place I’m at bump their booking link off google and put my info on there. How can I get that fixed without having to delete our information and having to start over? Hopefully this question isn’t confusing.

[@rankingacademy]

Sorry but it is very confusing. Note entirely sure what you mean

[@dovaz0x]

I’m considering listing my marketing agency, which I run remotely from home. Do you think setting up a Google Business Profile is a smart move?

[@rankingacademy]

The worse thing that can happen is not being able to verify it. If google lets you create one then you should go for it

[@NextGen_Edit]

Hey Luc, I'm starting off as a Freelance Video Editor and I'm just a little confused. I'm setting up my google business account and was wondering, Should I even be making one if all I want is the easy "leave a review" link feature? I Don't want people to know my address because I'll be Editing from home online, and I don't have an official website yet either. (sorry if this is confusing or simply, just a question you cannot answer) Thank you in advance for your time and effort.

[@rankingacademy]

Hi There If you don't make in person contact with customers (they come to you or you go to them) and you're operating exclusively online, you're not eligible to claim a listing

[@NextGen_Edit]

@@rankingacademy Thank you SO much for clearing up the confusion. Best of luck to you!!!

[@zia2234]

I have a towing business, can i use my house address obviously that is in a residential area for verification with showing my address as local store. Your help will be highly appreciated. Thank You

[@rankingacademy]

You need to use your address to claim a listing but you don't need to show it. Just set your profile as a service area business

[@zia2234]

@@rankingacademy Thank You for your time. I appreciate your help. God Bless You.

[@Kokomagiwa]

Thank you. What if i offer services to business accross different part of my country as a digital marketing agency. How do i set up that and cross the verification stage. Also for a product business that offers basically deliveries but the was set with local store. Can't it be changed to be service based?

[@rankingacademy]

Do you make in person contact with customers? If you don't you're technically not eligible for a listing. A google business profile is for "local" businesses To change a physical store to a service area store you'll just need to remove the address from the listing and set service areas

[@Kokomagiwa]

@@rankingacademy I partner with a delivery company with an office as a pickup location for clients who want to pickup and the delivery company deliver to client who need the products delivered to them... So do I use their own location on the map?

[@Kokomagiwa]

@@rankingacademy an thank you for your initial response

[@user-rl9ov9bg8g]

I have a question. I am starting a new business and plan on running my service business from home, but I don't want my customers to know I run it from home, will google get upset if I use a virtual office or is there any other options you can suggest. Thank you so much for your time

[@rankingacademy]

Don't use a virtual office, it's against Google's guidelines and your listing will likely get suspended. Just use your home address and make sure your listing is set up as a service area business

[@abtville]

I have sort of same problem. My service is online, so my “office” is my home. But I don’t want my home address be public. What should I do?

[@NextGen_Edit]

@@abtville This is exactly what I wanted to know Aswell. Did he get back with you???

[@abtville]

@@NextGen_Edit No, i didn’t get any updates. but his first reply in this thread seems to be the answer to our question. Google business profile is only for business with physical store/business address. then it will be visible in google maps as well.

[@Andrew_Tate_Personal]

My Google business page has been disabled!!! I’ve had no business calls all day?? What’s going on???

[@entsongknows9624]

Tyvm. From ph

[@rankingacademy]

??

[@entsongknows9624]

Thank you very much. From the Philippines!

[@ItsWaleedsWorld]

Hi in Chapter 2 "Setting up a Google Business Profile" you need to choose your type of business, can you change this down the line?

[@rankingacademy]

Yes you can but It may trigger the reverification process

[@ItsWaleedsWorld]

@@rankingacademythat’s okay. I can’t seem to find the steps. Can you please help and advise. Much appreciated.

[@emad4media]

if SAB do not have car, then how we can make verification?

[@rankingacademy]

Show your tools, software you use, your office or anything else that proves the nature of the business

[@Sportsaddicted46]

Suppose my business is located in barking london and i want to rank it also in ilford area which is 2.5 km far away from the my business address. Does it possible ?

[@rankingacademy]

It will depend on the competition. 2.5 k seems reasonable enough but if there are dozens of other businesses offering the same service as you within the same radius it will be tough. Also, is your business a physical location or a service area type of business?

[@paulbeaumont2911]

For those new to RA videos, I would strongly suggest that you follow Luc’s instructions to the letter, trust me, this guy is a Google guru, following this will save you a lot of grief

[@Sportsaddicted46]

@@rankingacademy service area type of business

[@yogiandhika5069]

Did you know that sites created with Google Business Profiles will be disabled in the near future ?

[@rankingacademy]

Yes, march 2024, it was announced yesterday

[@yogiandhika5069]

@@rankingacademy Please provide a solution regarding this matter, thank you 🙏🏽🙏🏼🙏🏻🤝🏼

[@Sh1tzboutagodown]

What does that mean? I have a google biz profile I made….is it safe?

[@diashal]

My business profile with over 100 reviews was disabled with no warning. All they say is I broke guidelines.... where did you hear this?

[@MannyAguilarJr]

​@@yogiandhika5069maybe buy a domain then have it forward to your Google sites that way on your Google business page it has the new domain and not your sites URL.

[@Urieltorreseljuez]

how much is it to have this ad on google? im starting my business anyway we can free listings?

[@rankingacademy]

Which ad are you talking about?

[@sedickbenting3504]

Hi, for some reason I don't get the "create the free website" option on my Google Business Profile, is there a step in the process I'm not following correctly or is there a fix. Thank you

[@rankingacademy]

Unfortunately google is stopping the free website option. In march 2024 it will be made redundant

[@sedickbenting3504]

Thanks buddy, saw it later the day after posting on your channel. Hope they won't discontinue google sites in the near future

[@saulteballs]

How do I get my business address to have a “Located in”. I’m a physiotherapist within a medical centre. My google maps profile doesn’t allow me to create a located in

[@rankingacademy]

Try this: professorm.org/google-my-business-training-free/how-to-add-change-and-remove-located-in-from-a-google-business-profile/

[@EbudsSheila]

Sir please are there highlighted steps that you should follow?

[@rankingacademy]

Yes they are in the video

[@gamingboy4110]

I tried creating a business profile but while verifying i can't select code via text and when i select code via phone call; the call does'nt come

[@rankingacademy]

You'll need to get in touch with Google. support.google.com/business/gethelp

[@PhillipSwindall]

Im very confused. Google asked for my cell number and sent me a text with a code for verification, but is no asking for a video. AFTER it asked for my address to send me a postcard! And I'm STILL not verified

[@rankingacademy]

Really! What does your profile say? Pending?

[@brucemason7850]

My Google business profile was suspended, this is extremely frustrating. I’ve tried to send a reinstatement form but it just said it goes against the guidelines. I’ve entered all my info correctly. Help

[@rankingacademy]

Sounds like somehow you're still infringing the rules. Hard for me to tell why without looking at it

[@wasalmuradi100]

After I set up my google list I got this message "Google is processing your verification. It usually takes a few minutes" So, I waited a few minutes nothing changed. Now it has been few days I still see the same message! Any idea?

[@rankingacademy]

It sounds like you need to get in touch with Google: support.google.com/business/gethelp

[@Warriorsito]

So all this information is now irrelevant? I won't be able to list my business on Google so people can find and review me?

[@rankingacademy]

Why is this irrelevant? Why can't you list your business?

[@Warriorsito]

@@rankingacademy Idk, I'm asking if it is since google is closing things in a week

[@josephevans826]

That’s what I’m wondering as well, will the new changes affect what steps we need to take listed in your video ?

[@Louiesette1]

Hey Luc, what about the "An Existing Google Business Check-up/update in 2024" Tutorial? Your excellent, intelligent, in-depth advice made my business gain traction in the past. However, today a Google representative???? Called me on my phone to tell me my business profile will likely be removed. 😱😰 I haven't changed anything!

[@rankingacademy]

Hi louisette. Never heard of such thing. Are you sure he was a genuine google representative. It it was they wouldn't tell you it's likely to be removed. They just would remove it, period. It sounds very scamy to me.

[@user-mp7lt9fq7k]

I don't have a physical office space, I am a freelance photographer who intends to have my business set up where I meet clients. How can I verify my business without a video , since I don't have an office space or company vehicle.

[@rankingacademy]

You don't choose the verification method. Google does that for you

[@user-ts5ss1lr1b]

My gbp was disabled. I can’t figure out it why. Would you be able to help me out?

[@rankingacademy]

Google should have sent you an email telling you why

[@user-ts5ss1lr1b]

It says per quality quidelines, but I looked over my page and there’s nothing different about mine than any other moving company

[@apluspressureandsoftwash3715]

Hello sorry to bother you ive did everything under the sun to get my busness to rank on google i went from 3 to 1on google but phone is still not ringing im stumped

[@rankingacademy]

It's likely you haven't done everything. I checked your website for example and you barely have any backlinks pointing to it.

[@marie_victoireamuzu5258]

How do I update my business description on Google

[@rankingacademy]

Go to edit profile, it's under "about"

[@careremedyinc]

Hi I need help with my google business account. I have contacted google business and no response. Do you have any time to please help me. Thank you again

[@family5393]

Hello, my name is Easter. I provide google business optimization services. Please describe the issue(s) that your having?

[@sknnaha1690]

Video minute is - 3. Choose your business type have 3 option. 1. Online store 2. Physical store 3. Service area My question is if the business module is a hybrid business. What I select is best?

[@rankingacademy]

if your business is hybrid, let's say you have a physical store customers can go to and you also visit customers at their home then tick both options

[@sknnaha1690]

@@rankingacademy Thanks Mr. Luck

[@sknnaha1690]

@@rankingacademy Another problem I face, when I try to verify I get the option of mobile code but Google doesn't send any code. I tried already 3/4 times. What is the best solution for verification? The business type is - Hospital

[@Shoaibb17]

Same problem and I have recorded video many time but google rejected the verification​@@sknnaha1690

[@REGITTONHOTEL]

The code isn't working in Ghana, tried and don't get code or the call.. guess i try the video method

[@rankingacademy]

Sure

[@chiugobeautyacademy1623]

Can I verify 2 different business with one phone number and gmail?

[@rankingacademy]

Sounds spammy to me. Why two different businesses have the same phone number?

[@nick32141]

I’ve had a Google business profile for years and it’s verified. I sent in my address again because it was wrong on Maps now they wanted to verified. I cannot do anything with my account until I do that through a video. I do not have a location. I am a service business. What do I do?

[@rankingacademy]

watch this: kzbin.infoKDDUOrxlwLg or this kzbin.infoywo7Kia_hi8

[@nick32141]

@@rankingacademy Google contacted me and we did a Google Meet and videotaped pretty much everything that you said and at that point within five minutes afterwards I was verified. I’ve been verified for years, but they made me do it again. For what reason I have no idea.

[@user-ri7zg8wz1k]

the veification code does not work help me

[@rankingacademy]

You'll have to get in touch with google: support.google.com/business/gethelp

[@BetterGates]

No more postcards, not in the US anyway. And now sometimes they want a video verification which is a pain in the arse

[@DealingwithDepression.]

How long does it take to be verified ?

[@rankingacademy]

It depends on the verification method. It could be instant or could take a few days

[@izuuarchmike7291]

What about online retail

[@rankingacademy]

Not eligible for a google business profile

[@arunthomas8118]

How much time does Google verify my account

[@rankingacademy]

depends on the verification method. It can be instant or it can take a few days

[@TimothyPotts-vs4be]

How long does it take to verify

[@rankingacademy]

Depends on the method you use. It could be instant or take a few days

[@TimothyPotts-vs4be]

I used text code

[@pydachakrahar]

My number is not listed in the Google my business how to list it

[@rankingacademy]

You'll need to get in touch with google.

[@foxidfoxid4044]

Google business always problem adding and mass suspend all profile. I dont know, why google not allowed real business and real services to publish

[@Columbusmetalroofing]

Just don't understand why I keep getting. Blocked from maps

[@rankingacademy]

Hard for me to tell based on what you're saying

[@saddamayesh]

GMB verification is too hard for moving company service.🙏

[@rankingacademy]

Is it?

[@IslandbreezeMechanical]

Google wants a video to verify bot every time I do it it doesn’t work! Gah!

[@rankingacademy]

I know this can be frustrating. Make sure you follow all the steps. It may take multiple attempts

[@AAD-vn2zf]

How to connect with you please

[@rankingacademy]

just drop me an email: [e-mail]

[@SoCalExecutiveConsulting]

Neither phone verification, nor texting, nor postcard is available anymore to become verified, only business video verification in the united states, you video shows that you are not in the US, and their cam software sucks, you cant zoom in or it gets really blurry, the secret here is to add your business through google maps FIRST, then it will give you the authority to add the business

[@rankingacademy]

Wrong! Google still gives the option to verify a listing through different methods. Although video verification has become the default option, other methods are still available. Adding your business through Google Maps first makes zero difference.

[@ChrisKsan]

Not entirely true. I just created my GMB profile today. It depends on what you select as a business type and business category to begin with. If you don't require clients to visit you, but you visit them, you can verify your account just with your phone number and email address. Although these settings must reflect your actual business. In my case, it does.

[@evelynedianearends]

I have moved and could not send them a video have given them links to KZbin and short vids and everything (the building is to big to catch it all on vid in a timely way). I think it is a huge breach in safety to ask videos of entering and business doings btw. Should there be any crazy riots, and things in the future they are going to blast through all the doors easily with mental jail staffs usually working everywhere.

[@rankingacademy]

A link to you tube and short vids won't cut it. If you have moved, how can you do business from the place you registered from?

[@evelynedianearends]

Google is not the King of the world, deciding who can be a business on the world or not based on lurking in anyones office home office and other private areas watching them open doors use locks and etc etc etc. Them denying videos big small fast short and KZbins does not make it right, it is the PROBLEM I can in deed in this devil driven world not have a business THATS WHY I LIVE WHERE I DO WATCHING OUT OVER ALL OF YOU@@rankingacademy

[@Ovampafinance]

Is this still valid?

[@rankingacademy]

Absolutely

[@TheCastillo71]

Quick question: what to do when people leave a bad review on my Google business site? ( I have a similar name with another moving company) also Thank you for helping to improve my business

[@rankingacademy]

Make sure you respond in a professional manner. For more info watch this video: kzbin.info/www/bejne/eKq2hHqZnZd-itE

[@TheCastillo71]

thanks@@rankingacademy

[@Llnux]

in March, Google will turn off websites created with Google Business Profiles.

[@lvandervest8818]

What does that mean?😅

[@rankingacademy]

It means that if you're using the free website feature available within you google business profile, it will no longer be available from march the 01st