I looked through my email in the last week and unfortunately your email was sent to the spam box. I'll reply to it now, would that be okay?
@jpfishingtacklenews1952 ай бұрын
Thank you very much for letting us know about your situation. However, we regret to inform you that we cannot reverse the winner selection. We sent multiple emails at 20:03 on October 16th, 18:38 on October 18th, and 10:01 on October 20th (all in JST) to finalize the shipping details. Unfortunately, we did not receive a response within the 7-day timeframe, as mentioned in the campaign’s Terms and Conditions and in the video, We understand that this is a difficult situation, and we recognize it may be disappointing. However, to keep things fair for everyone, we must adhere to the rules we set for the campaign. Once again, we truly apologize for any inconvenience, and we hope for your understanding.
@chongrilee2 ай бұрын
@@jpfishingtacklenews195 That's ok, if the current winner does not reply within 7 days could I take the reel again? Thanks again!
@jpfishingtacklenews1952 ай бұрын
@@chongrilee If that happens then of course we'll do that :) Again and again, we truely apologize for this happening, and appreciate very much for your understanding.