Receptionist Training

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Phone Ninjas

Phone Ninjas

Күн бұрын

Пікірлер: 217
@syrill9868
@syrill9868 6 жыл бұрын
I am preparing for a job interview and this video is so helpful.
@belkismendez6703
@belkismendez6703 5 жыл бұрын
Absolutely true!i just got a job as a receptionist w not experience at all this video was very helpful thanks u ones again!
@erikamartinez4788
@erikamartinez4788 5 жыл бұрын
@@belkismendez6703 yayy.. how is it going?
@emilyshrier1169
@emilyshrier1169 5 жыл бұрын
Same here
@anasahistifarin5047
@anasahistifarin5047 7 жыл бұрын
I just graduated from college and Im gonna start a job as a receptionist next week. Your video helps me so much, thank you!!!
@anasahistifarin5047
@anasahistifarin5047 7 жыл бұрын
oh, and I've already liked and subscribed! 😊
@dibyoanuvlogs123
@dibyoanuvlogs123 5 жыл бұрын
@@anasahistifarin5047 wow Thad s good
@ainkawaii1956
@ainkawaii1956 5 жыл бұрын
I was just about to learn it this semester 3
@sapphiresushi3437
@sapphiresushi3437 5 жыл бұрын
UwU ur gonna do Pam proud!
@prankstar140
@prankstar140 4 жыл бұрын
Online or offline
@sangeetawasan9363
@sangeetawasan9363 10 жыл бұрын
Thank u sir, for ur video at the age of 43 i got the job as receptionist. This video has help me to overcome my fear.Thanks........
@Phoneninjas
@Phoneninjas 9 жыл бұрын
sangeeta wasan So happy for you! Rock On!
@mdbabu5735
@mdbabu5735 6 жыл бұрын
sangeeta wasan
@charsfield5773
@charsfield5773 10 жыл бұрын
Receptionist job is tough. These steps by you can make receptionist work in an easy manner and customers happy. Nice video
@jerrythibeau8204
@jerrythibeau8204 10 жыл бұрын
Thanks Chars!
@architsrijith1827
@architsrijith1827 5 жыл бұрын
Is it how may I help you ? Is that wrong if a patient call to book appointment ?
@sapphiresushi3437
@sapphiresushi3437 5 жыл бұрын
Nah you wanna say “(Insert name of business) this is (insert name)”
@bloodofredmoon
@bloodofredmoon 11 жыл бұрын
I'm a new receptionist at a busy medical clinic and these tips are actually pretty good, thanks!
@Phoneninjas
@Phoneninjas 11 жыл бұрын
Thank you! Be the best you can be! Shazzam!
@matthewholloway5760
@matthewholloway5760 11 жыл бұрын
Phone Ninjas"Shazzam!" Tyrone Biggins?
@deborahmarshall6131
@deborahmarshall6131 4 жыл бұрын
How did it go?
@amrfayad3478
@amrfayad3478 8 жыл бұрын
i like this part " how may i direct your call " because some people refuse to hear word of " help you " and when they listen to this word they start conversation with receptionist in stressed way , Thanks for the another choice ^_^
@pinktsunami7483
@pinktsunami7483 3 жыл бұрын
This is a good video. I'm going from a school bus driver to a receptionist at an eye doctor's office. It's a big change. I start Monday.
@Phoneninjas
@Phoneninjas 11 жыл бұрын
With a great attitude anything is possible!
@2superlady
@2superlady 8 жыл бұрын
Nice and best I have heard this morning ...SHAZZAM!!!
@tktee1782
@tktee1782 7 жыл бұрын
At my employment, permission is required to contact any member by their mobiles and 99% of the time, permission is not granted. Otherwise, email is adequate as their mobiles are set up to receive emails. This is a great video. Many thanks Jerry
@raghuhotelier2238
@raghuhotelier2238 7 жыл бұрын
Thank u sir, for ur video got the job as.i am working in front office This video has help me to overcome my fear.Thank u very much sir
@megan1445
@megan1445 6 жыл бұрын
This helped me alot. I do security night shifts and I did overtime at a cruise ship site & they liked me & asked me to cover their receptionist for 2 weeks day shifts from tomorrow and ive been so nervous lol. Ive done nights for 11 years so not really use to dealing with humans lol Thank you so much. It is so true when you call you can really hear in the voice when people cant be bothered to deal with you
@alusinekargbo6409
@alusinekargbo6409 2 жыл бұрын
I would like to work in a cruise ship
@LayeredVegan
@LayeredVegan 10 жыл бұрын
This is awesome!!! So much helpful information for me to note. I have no experience in being a receptionist but I'm starting over in life and this video will help me get the position. I've done customer service for 5 years, so I know how to handle upset people. People are what I know best after 10 years in direct sales. Thank you for this detailed video. Your amazing!!!
@subekkaravichandran6414
@subekkaravichandran6414 8 жыл бұрын
its realy good help for us
@thedarkside1985
@thedarkside1985 Жыл бұрын
8 years later, tell me about your career please🖤
@LayeredVegan
@LayeredVegan Жыл бұрын
@@thedarkside1985 I was burnt out so customer service and sales over the phone were something I stopped loving. I now make vegan cakes and cookies for customers. I found something I love to do and it never feels like work.
@thedarkside1985
@thedarkside1985 Жыл бұрын
@@LayeredVegan great man, I wish you good luck🖤
@LayeredVegan
@LayeredVegan Жыл бұрын
@@thedarkside1985 thank you
@aimanmalik1966
@aimanmalik1966 8 жыл бұрын
im also working as a,receptionist and I enjoyed this video as its very helpful its increases more knowledge regarding my field thnks,:) God bless
@bilalbutt1461
@bilalbutt1461 8 жыл бұрын
Aiman Malik would you like to tell me please that how much tasks done by as a receptionist?? and if you are working in a hotel that what is the responsibilities of receptionist??
@corinasmith7472
@corinasmith7472 3 жыл бұрын
It’s not always “how may i direct your call?”, especially if many people don’t immediately know who they need to speak with. You need more information to properly assist the caller. Be confident in asking to help, it’s ok. It’s also a low key way of screening calls.
@carlsj4406
@carlsj4406 4 жыл бұрын
Jerry’s a beast. I can imagine him on the phone. Great much needed video.... SHAZZAM!
@saraipabon6313
@saraipabon6313 7 жыл бұрын
Thank you so much! Your videos were a great help preparing me for my interview, and I got hired!
@dearparker2046
@dearparker2046 10 жыл бұрын
this is a great video and it is very resourceful and helpful! i will be using all of these actions to better myself and future my career as an office administrator!
@Phoneninjas
@Phoneninjas 9 жыл бұрын
Lavonne Jordan That's the spirit! Good luck to you!
@SPOTLIGHT345
@SPOTLIGHT345 3 жыл бұрын
Awesome training!! Please feel free to post more awesome videos again.☺
@ElectricityTaster
@ElectricityTaster 10 жыл бұрын
_Better call Saul!_
@marlin0319
@marlin0319 6 жыл бұрын
agun17 😂😂😂
@katyazamo4571
@katyazamo4571 3 жыл бұрын
lmaooooo
@zd111809
@zd111809 6 жыл бұрын
This video is awesome I’m currently trying to move from company to another and I think I’ll ace my interview now
@loreenmulhar7909
@loreenmulhar7909 8 жыл бұрын
hi i just see this video its so much help because my new work in reception
@mayraneri5412
@mayraneri5412 8 жыл бұрын
this video was so helpful for me, thank you!
@ajayraina1841
@ajayraina1841 7 жыл бұрын
Mayra Neri
@hiitzesiang114
@hiitzesiang114 6 жыл бұрын
Thank you sir.. I just worked as receiptionist for 1 week and your tips was really helpful..
@Phoneninjas
@Phoneninjas 6 жыл бұрын
Hii Tze Siang, awesome!
@joceloalberto1370
@joceloalberto1370 3 жыл бұрын
Thanks for comprehensive information usefull
@reginawairimu6691
@reginawairimu6691 9 ай бұрын
Hi thanks for the best refreshment I want to be a receptionist in a school
@valentinemoses7683
@valentinemoses7683 8 жыл бұрын
very nice training i like it
@angellada8380
@angellada8380 2 жыл бұрын
Thanks sir I love this videos help me somuch ♥️♥️♥️♥️
@fromazerbaijan4320
@fromazerbaijan4320 11 жыл бұрын
Thanks,this is very useful.
@suphawatkhats4058
@suphawatkhats4058 10 жыл бұрын
Thank you so much!! My skill is improving up... :)
@MIAMI8526
@MIAMI8526 8 жыл бұрын
Being operator it's a dead end job there's no room for growth I've been operator for 10 year for three different major hotel companies take my word for it.
@geethabackstrom1649
@geethabackstrom1649 6 жыл бұрын
Nice and usefull vedio , Thank you very much "Phone Ninjas" :)
@jasintaselvi1557
@jasintaselvi1557 7 жыл бұрын
Hi sir I'm working as a receptionist, but I frequently have this problem I really don't know how to fix this.. when customers call me and ask for someone, and when the person not in office or not in their place, I will usually take note their name, their company name and their phone number.. but when they mention their company name I having this problem I always end up listening it wrongly, when I said that I don't hear it clearly and I ask the customer to repeat their company name, they will angry,... Sometimes when I ask them to spell their company name also they spell it so fast and quickly cut off the line.. bcoz of this problem I can't give any information to the Co worker that the person have call her.. When there is walk in customer looking for something also.. I feel very hard to communicate with the customer.. When the customer tell their name and their company name.. I very hard to understand it quickly.. I have to ask the customer 3 times for me to understand.. sometimes I will ask the customer to write their company name and their name in a piece of paper.. I know it's not professional way.. but I have no other way since I can't understand easily Wat people telling me ... Normally I will be struggling a lot when customer walk in and ask me for something.. I don't have listening skills
@NOORTube96
@NOORTube96 5 жыл бұрын
Jasinta Selvi just as my problem i get nervous when someone calls bcz im afraid i wont listen
@sanaealami7095
@sanaealami7095 5 жыл бұрын
Jasinta Selvi exactly my problem! I hope will get some advice!!
@caroljarman2208
@caroljarman2208 5 жыл бұрын
Walk ins's - ask them for their business card , if they don't have one, ask THEM to please write it down (make sure you can read it). . Act like this is normal, it's your offices new normal. It's more efficient, less chance of errors and less frustration for everyone.
@caroljarman2208
@caroljarman2208 5 жыл бұрын
Jasinta Selvi - another idea for walk in's- Visitor's Journal- Ask company if they could start using one or for a low tech option, just use a notebook and ask visitors to please sign in & put in their contact info.in. Goggle " Visitor's Log" to learn more. About understanding accents; The more you listen to accents you find difficult and unfamiliar the more you'll get used to them. Then you'll be less stressed and able to focus, (ask speaker to please slow down & repeat it back -go slow) and with practice it will get easier. Watch & Listen to Radio, tv, DVD's, iTunes, KZbin shows with accents you have a hard time hearing. You are not alone, common problem, Read this article eurolinguiste.com/accent/
@nimanixo
@nimanixo 4 жыл бұрын
Is English not ur first language ?
@mrmrsmsmisscloud7512
@mrmrsmsmisscloud7512 5 жыл бұрын
Very insightful and helpful. Thank you
@kimwold
@kimwold 11 жыл бұрын
really clear, simple and helpful!!
@jadelouise2789
@jadelouise2789 5 жыл бұрын
I have to do a receptionist position at my tattoo parlour until I start tattooing, I have to talk on the phone to customers and I have extreme anxiety and can never talk on the phone, I get extremely nervous and stutter a lot, I feel like when I try to do a phone voice I sound extremely fake and it just doesn’t sound natural at all 😩
@Phoneninjas
@Phoneninjas 5 жыл бұрын
Practice makes perfect. Close your eyes, focus on what the customer is saying and talk freely.
@taylor2443
@taylor2443 5 жыл бұрын
Same here): how’s it going for far though?
@avishkasand4702
@avishkasand4702 2 жыл бұрын
Great video!!
@aprildavis5774
@aprildavis5774 3 жыл бұрын
love this video! thanks!
@xiiixviiiw
@xiiixviiiw 2 жыл бұрын
You look like an FBI agent 😊 thank you for the vid!
@funandlala
@funandlala 3 жыл бұрын
Thank you for all these great tips Jerry ♡
@jayacapistrano6746
@jayacapistrano6746 5 жыл бұрын
Thank you! This video helped me a lot
@lenakozak3060
@lenakozak3060 11 жыл бұрын
Hello Jerry.I want to became dental receptionist,but I do not know what classes to take.Can you give any advice.Thank you
@juliekillian5866
@juliekillian5866 5 жыл бұрын
Thank you for your tips.
@Nadeen-jh2ev
@Nadeen-jh2ev 5 ай бұрын
Thank you amazing.
@GG-lc2bv
@GG-lc2bv 7 жыл бұрын
Very helpful ! Thanks for sharing
@mediaadgroup
@mediaadgroup 11 жыл бұрын
Awesome Training Jerry
@jerrythibeau8204
@jerrythibeau8204 10 жыл бұрын
Thank you!
@yasserfuchs5849
@yasserfuchs5849 7 жыл бұрын
very used rules,, thank you alot for this vedio
@ramrancher
@ramrancher 9 жыл бұрын
good one its really helpful ...cheers!!!!
@balbirr7016
@balbirr7016 2 жыл бұрын
Thankyousirverygoodvides
@williamhiciano9743
@williamhiciano9743 11 жыл бұрын
you are awesome you help me a lot thanks
@tryinghard8706
@tryinghard8706 6 жыл бұрын
I want to become receptionist but I don't know how to use computer
@Phoneninjas
@Phoneninjas 6 жыл бұрын
There are plenty of receptionist jobs that dont require a computer. Also, if you're on YT, you're on a computer. There are plenty of videos on YT that will teach you how to use a computer. Self education is essential to ones self improvement. Good luck!
@pedrotalons1422
@pedrotalons1422 6 жыл бұрын
"It's a wonderfull day" is such an NPC speech!
@Phoneninjas
@Phoneninjas 11 жыл бұрын
Thanks Kim!
@JosrRocks
@JosrRocks 10 жыл бұрын
"maggie's gonna kill me when she sees this video"
@Sumadinac2011
@Sumadinac2011 11 жыл бұрын
Okay, I will go for it. Thank you for your advice. :)
@deborahmarshall6131
@deborahmarshall6131 4 жыл бұрын
Be the best not just average!!!
@kamalou42
@kamalou42 11 жыл бұрын
thanks very much you been very helpful
@hannaammon1876
@hannaammon1876 7 жыл бұрын
Nice one
@Sumadinac2011
@Sumadinac2011 11 жыл бұрын
Hi Jerry Thibeau. I'm 44 years old and I'd like to become a Hotel receptionist. Be straight with me, what's my chances to get a job in a Hotel at my age if I finish a course as a qualified Hotel receptionist?
@Phoneninjas
@Phoneninjas 11 жыл бұрын
You're welcome William!
@mariekrekora9958
@mariekrekora9958 Жыл бұрын
Any new videos
@Phoneninjas
@Phoneninjas 11 жыл бұрын
This one was a good start.
@mariagu2602
@mariagu2602 5 жыл бұрын
it sounds easy that's my dream job :) I wanna try it
@tanyaa5655
@tanyaa5655 3 жыл бұрын
Working as a receptionist for 3 days and already wanna quit 🤣
@tayleewilliams4495
@tayleewilliams4495 3 жыл бұрын
Oh no I’m gonna start soon 🥶🥶🥶in a FOREIGN country
@leesungjong8765
@leesungjong8765 7 жыл бұрын
Lmao i didn't expect that picture 😂😂😂😂😂
@christabelckalu9154
@christabelckalu9154 5 жыл бұрын
Video so helpful
@PartnerTV8
@PartnerTV8 8 жыл бұрын
thanks for the another ideas you shared
@edithalejandraquiroga8874
@edithalejandraquiroga8874 10 жыл бұрын
Se puede ver este video traducido en español???? Donde??Gracias!!!
@susmitasen319
@susmitasen319 5 жыл бұрын
Im looking for Receptionist job ...? Hopefully so soon i got the job.
@sahilideshmukh2105
@sahilideshmukh2105 4 жыл бұрын
nice presentation
@Kidkromechan
@Kidkromechan 6 жыл бұрын
Thank you. Great tips to note
@xenaioaks5363
@xenaioaks5363 5 жыл бұрын
5:53 lolz this made me laugh. But this video is very helpful
@808maya8
@808maya8 6 жыл бұрын
@Hii Tze Siang hello Tze , what is the system u using in your company.. ?
@kaliwala3029
@kaliwala3029 9 жыл бұрын
i am trying to learn
@HinaMuqadas
@HinaMuqadas 3 жыл бұрын
Thank you 😊
@ayleenjimenez3762
@ayleenjimenez3762 5 жыл бұрын
❤️ I love it
@Phoneninjas
@Phoneninjas 5 жыл бұрын
Thank you!
@ayleenjimenez3762
@ayleenjimenez3762 5 жыл бұрын
Phone Ninjas than you ! You are so talented ❤️ thank you for sharing your knowledge
@ssemandamuzafaru7066
@ssemandamuzafaru7066 9 жыл бұрын
So nice I love it
@Phoneninjas
@Phoneninjas 9 жыл бұрын
Ssemanda Muzafaru Thank you!
@joramapolo
@joramapolo Жыл бұрын
How
@miriamlnepi
@miriamlnepi 4 жыл бұрын
these is awesome
@phillipedebrito8775
@phillipedebrito8775 10 жыл бұрын
Nice smile politics. and the way of thinking to please the customer. One of the things that I like in American companies. But if we speak of social rights, than I say I'm much better in Europe.
@bilalbutt1461
@bilalbutt1461 8 жыл бұрын
thanks this video very useful but please tell me if u know about that UAE if anyone working in uae hotel ?? how much leave in a week if you are working in uae hotel ??? can anyone tell me the uae hotel rules regarding leaves and accommodation as well?? and last dresscode of receptionist
@dilnozaurinbaeva4252
@dilnozaurinbaeva4252 8 жыл бұрын
ali butt hi I am living in UAE what you are interested in in hotels
@NoncedolucyNtsangani
@NoncedolucyNtsangani Жыл бұрын
Treat them well pay them good it is good receptionist
@aboumarryam9967
@aboumarryam9967 8 жыл бұрын
what is the 'shazzam' ?
@kymlambden4996
@kymlambden4996 7 жыл бұрын
Hope the money matches my efforts
@cocobeyer5682
@cocobeyer5682 7 жыл бұрын
Great advice. Gave me a fright though 5:01
@nilaasanah4076
@nilaasanah4076 7 жыл бұрын
do you think being a receptionist need to have a good proportional body?
@Phoneninjas
@Phoneninjas 7 жыл бұрын
nila asanah No. A great smile and personslity is the best.
@nilaasanah4076
@nilaasanah4076 7 жыл бұрын
thank you for your great information...
@sunnynoorani1272
@sunnynoorani1272 2 жыл бұрын
Welcome the guest
@efannob7325
@efannob7325 8 жыл бұрын
hotel receptionists spell is " how may I help you?" not how may i direct you? lol
@FADIZouheir
@FADIZouheir Жыл бұрын
awesome
@geethabackstrom1649
@geethabackstrom1649 7 жыл бұрын
Could you train me please :)
@lynxglaza1259
@lynxglaza1259 6 жыл бұрын
Thank you so mutch
@АлмазДжумагалиев-й3з
@АлмазДжумагалиев-й3з 6 жыл бұрын
Very good
@miunya
@miunya 7 жыл бұрын
I touch customers!!? oh my... haha anyway great training!
@manjilsapkota7793
@manjilsapkota7793 3 жыл бұрын
I also want the job of reception but I can't because my voice is just like a girl so I may not select 😭😭😭
@theamateurcook2835
@theamateurcook2835 9 жыл бұрын
Hi I have not worked as a receptionist for 20 been a stay at home mom! Need to get back into the work force what do I have to do? Learn? I once answered for 3 companies in one! But 20 years is a long time ! Can you help me? By the way does AGE MATTER? I'M 50 YEARS YOUNG!
@Phoneninjas
@Phoneninjas 9 жыл бұрын
The Amateur Cook Age never matters! Go get'em tiger!
@tomdjahuri477
@tomdjahuri477 9 жыл бұрын
good videro training
@iNviCTuZPug
@iNviCTuZPug 8 жыл бұрын
Shazzzam sounds funny the first couple of times... then it reminds me how dull and old fashioned it is... Still a nice mind triggering phrase.
@vinothkaruppiah6824
@vinothkaruppiah6824 7 жыл бұрын
office boy work detail how to work in English i need please thank you....
@BahaRahman
@BahaRahman 9 жыл бұрын
and then Maggie sued him for sexual harassment ROFL
@Phoneninjas
@Phoneninjas 9 жыл бұрын
Baha Rahman Maggie has a good sense of humor and still works for me!
@SeanMidlandstransporthub
@SeanMidlandstransporthub 6 жыл бұрын
Phone Ninjas does Maggie still work for you?
@christelleeugenee
@christelleeugenee 5 жыл бұрын
@@Phoneninjas o .o
@naicuarenta9173
@naicuarenta9173 8 жыл бұрын
😂😂😂😂😂😂😂 your amazing!!!!
@jadenoble-day1901
@jadenoble-day1901 5 жыл бұрын
I feel like the how may I direct your call is less for receptionists and more for people with other jobs as most of the time it is me helping them by booking appointments etc
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