Receptionist Training

Free Receptionist Phone Training Provided by Phone Ninjas. This video will teach you how to be great at answering the phone.

[@perinekj]

Want a good receptionist? Treat them well, pay them good, and see the difference.

[@ashleighche]

Exactly.

[@sapphiresushi3437]

UwU what about Pam...

[@sapphiresushi3437]

The Wolf of Justice and Truth UwU it’s not fair to assume that all receptionists, including young women, are scum.

[@silverscalederg8632]

@The Wolf of Justice and Truth The thing isn't all about pay it's about the environment you make. Hell I work for very little pay currently at a retail place doing back end stuff and merchandising, however with the climate of the people working there, it makes it so much better. People want to come in because everyone is nice and it's laid back.

[@Kurban0110]

👍😊👌

[@syrill9868]

I am preparing for a job interview and this video is so helpful.

[@belkismendez6703]

Absolutely true!i just got a job as a receptionist w not experience at all this video was very helpful thanks u ones again!

[@erikamartinez4788]

@@belkismendez6703 yayy.. how is it going?

[@emilyshrier1169]

Same here

[@anasahistifarin5047]

I just graduated from college and Im gonna start a job as a receptionist next week. Your video helps me so much, thank you!!!

[@anasahistifarin5047]

oh, and I've already liked and subscribed! 😊

[@dibyojyotikayal4843]

@@anasahistifarin5047 wow Thad s good

[@ainkawaii1956]

I was just about to learn it this semester 3

[@sapphiresushi3437]

UwU ur gonna do Pam proud!

[@prankstar140]

Online or offline

[@sangeetawasan9363]

Thank u sir, for ur video at the age of 43 i got the job as receptionist. This video has help me to overcome my fear.Thanks........

[@Phoneninjas]

sangeeta wasan So happy for you! Rock On!

[@mdbabu5735]

sangeeta wasan

[@charsfield5773]

Receptionist job is tough. These steps by you can make receptionist work in an easy manner and customers happy. Nice video

[@jerrythibeau8204]

Thanks Chars!

[@architsrijith1827]

Is it how may I help you ? Is that wrong if a patient call to book appointment ?

[@sapphiresushi3437]

Nah you wanna say “(Insert name of business) this is (insert name)”

[@amrfayad3478]

i like this part " how may i direct your call " because some people refuse to hear word of " help you " and when they listen to this word they start conversation with receptionist in stressed way , Thanks for the another choice ^_^

[@pinktsunami7483]

This is a good video. I'm going from a school bus driver to a receptionist at an eye doctor's office. It's a big change. I start Monday.

[@bloodofredmoon]

I'm a new receptionist at a busy medical clinic and these tips are actually pretty good, thanks!

[@Phoneninjas]

Thank you! Be the best you can be! Shazzam!

[@matthewholloway5760]

Phone Ninjas"Shazzam!" Tyrone Biggins?

[@deborahmarshall6131]

How did it go?

[@Phoneninjas]

With a great attitude anything is possible!

[@tktee1782]

At my employment, permission is required to contact any member by their mobiles and 99% of the time, permission is not granted. Otherwise, email is adequate as their mobiles are set up to receive emails. This is a great video. Many thanks Jerry

[@carlsj4406]

Jerry’s a beast. I can imagine him on the phone. Great much needed video.... SHAZZAM!

[@2superlady]

Nice and best I have heard this morning ...SHAZZAM!!!

[@corinasmith7472]

It’s not always “how may i direct your call?”, especially if many people don’t immediately know who they need to speak with. You need more information to properly assist the caller. Be confident in asking to help, it’s ok. It’s also a low key way of screening calls.

[@saraipabon6313]

Thank you so much! Your videos were a great help preparing me for my interview, and I got hired!

[@raghuhotelier2238]

Thank u sir, for ur video got the job as.i am working in front office This video has help me to overcome my fear.Thank u very much sir

[@SPOTLIGHT345]

Awesome training!! Please feel free to post more awesome videos again.☺

[@megan1445]

This helped me alot. I do security night shifts and I did overtime at a cruise ship site & they liked me & asked me to cover their receptionist for 2 weeks day shifts from tomorrow and ive been so nervous lol. Ive done nights for 11 years so not really use to dealing with humans lol Thank you so much. It is so true when you call you can really hear in the voice when people cant be bothered to deal with you

[@alusinekargbo6409]

I would like to work in a cruise ship

[@fromazerbaijan4320]

Thanks,this is very useful.

[@LayeredVegan]

This is awesome!!! So much helpful information for me to note. I have no experience in being a receptionist but I'm starting over in life and this video will help me get the position. I've done customer service for 5 years, so I know how to handle upset people. People are what I know best after 10 years in direct sales. Thank you for this detailed video. Your amazing!!!

[@subekkaravichandran6414]

its realy good help for us

[@thedarkside1985]

8 years later, tell me about your career please🖤

[@LayeredVegan]

@@thedarkside1985 I was burnt out so customer service and sales over the phone were something I stopped loving. I now make vegan cakes and cookies for customers. I found something I love to do and it never feels like work.

[@thedarkside1985]

@@LayeredVegan great man, I wish you good luck🖤

[@LayeredVegan]

@@thedarkside1985 thank you

[@zd111809]

This video is awesome I’m currently trying to move from company to another and I think I’ll ace my interview now

[@ElectricityTaster]

_Better call Saul!_

[@marlin0319]

agun17 😂😂😂

[@katyazamo4571]

lmaooooo

[@loreenmulhar7909]

hi i just see this video its so much help because my new work in reception

[@Phoneninjas]

You're welcome William!

[@Phoneninjas]

Thanks Kim!

[@kimwold]

really clear, simple and helpful!!

[@funandlala]

Thank you for all these great tips Jerry ♡

[@jayacapistrano6746]

Thank you! This video helped me a lot

[@dearparker2046]

this is a great video and it is very resourceful and helpful! i will be using all of these actions to better myself and future my career as an office administrator!

[@Phoneninjas]

Lavonne Jordan That's the spirit! Good luck to you!

[@Sumadinac2011]

Okay, I will go for it. Thank you for your advice. :)

[@suphawatkhats4058]

Thank you so much!! My skill is improving up... :)

[@mayraneri5412]

this video was so helpful for me, thank you!

[@ajayraina1841]

Mayra Neri

[@aimanmalik1966]

im also working as a,receptionist and I enjoyed this video as its very helpful its increases more knowledge regarding my field thnks,:) God bless

[@bilalbutt1461]

Aiman Malik would you like to tell me please that how much tasks done by as a receptionist?? and if you are working in a hotel that what is the responsibilities of receptionist??

[@juliekillian5866]

Thank you for your tips.

[@FITIKSTV]

thanks for the another ideas you shared

[@mrmrsmsmisscloud7512]

Very insightful and helpful. Thank you

[@Kidkromechan]

Thank you. Great tips to note

[@GG-lc2bv]

Very helpful ! Thanks for sharing

[@aprildavis5774]

love this video! thanks!

[@MIAMI8526]

Being operator it's a dead end job there's no room for growth I've been operator for 10 year for three different major hotel companies take my word for it.

[@valentinemoses7683]

very nice training i like it

[@tanyaa5655]

Working as a receptionist for 3 days and already wanna quit 🤣

[@tayleewilliams4495]

Oh no I’m gonna start soon 🥶🥶🥶in a FOREIGN country

[@williamhiciano9743]

you are awesome you help me a lot thanks

[@joceloalberto1370]

Thanks for comprehensive information usefull

[@geethabackstrom1649]

Nice and usefull vedio , Thank you very much "Phone Ninjas" :)

[@ramrancher]

good one its really helpful ...cheers!!!!

[@pedrotalons1422]

"It's a wonderfull day" is such an NPC speech!

[@lynxglaza1259]

Thank you so mutch

[@HinaMuqadas]

Thank you 😊

[@deborahmarshall6131]

Be the best not just average!!!

[@reginawairimu6691]

Hi thanks for the best refreshment I want to be a receptionist in a school

[@yasserfuchs5849]

very used rules,, thank you alot for this vedio

[@avishkasand4702]

Great video!!

[@hiitzesiang114]

Thank you sir.. I just worked as receiptionist for 1 week and your tips was really helpful..

[@Phoneninjas]

Hii Tze Siang, awesome!

[@Phoneninjas]

This one was a good start.

[@angellada8380]

Thanks sir I love this videos help me somuch ♥️♥️♥️♥️

[@leesungjong8765]

Lmao i didn't expect that picture 😂😂😂😂😂

[@mariagu2602]

it sounds easy that's my dream job :) I wanna try it

[@kamalou42]

thanks very much you been very helpful

[@hannaammon1876]

Nice one

[@mediaadgroup]

Awesome Training Jerry

[@jerrythibeau8204]

Thank you!

[@edithalejandraquiroga8874]

Se puede ver este video traducido en español???? Donde??Gracias!!!

[@miriammuthoni1648]

these is awesome

[@christabelckalu9154]

Video so helpful

[@tomdjahuri477]

good videro training

[@xiiixviiiw]

You look like an FBI agent 😊 thank you for the vid!

[@sunnynoorani1272]

Welcome the guest

[@naicuarenta9173]

😂😂😂😂😂😂😂 your amazing!!!!

[@balbirr7016]

Thankyousirverygoodvides

[@xenaioaks5363]

5:53 lolz this made me laugh. But this video is very helpful

[@user-xs9wi6mc5u]

Very good

[@kaliwala3029]

i am trying to learn

[@sahilideshmukh2105]

nice presentation

[@cocobeyer5682]

Great advice. Gave me a fright though 5:01

[@Sumadinac2011]

Hi Jerry Thibeau. I'm 44 years old and I'd like to become a Hotel receptionist. Be straight with me, what's my chances to get a job in a Hotel at my age if I finish a course as a qualified Hotel receptionist?

[@user-ub3kb2hq7c]

awesome

[@phillipedebrito8775]

Nice smile politics. and the way of thinking to please the customer. One of the things that I like in American companies. But if we speak of social rights, than I say I'm much better in Europe.

[@TheZakarinoo]

how smile in phone call !!!!

[@NoncedolucyNtsangani]

Treat them well pay them good it is good receptionist

[@jasintaselvi1557]

Hi sir I'm working as a receptionist, but I frequently have this problem I really don't know how to fix this.. when customers call me and ask for someone, and when the person not in office or not in their place, I will usually take note their name, their company name and their phone number.. but when they mention their company name I having this problem I always end up listening it wrongly, when I said that I don't hear it clearly and I ask the customer to repeat their company name, they will angry,... Sometimes when I ask them to spell their company name also they spell it so fast and quickly cut off the line.. bcoz of this problem I can't give any information to the Co worker that the person have call her.. When there is walk in customer looking for something also.. I feel very hard to communicate with the customer.. When the customer tell their name and their company name.. I very hard to understand it quickly.. I have to ask the customer 3 times for me to understand.. sometimes I will ask the customer to write their company name and their name in a piece of paper.. I know it's not professional way.. but I have no other way since I can't understand easily Wat people telling me ... Normally I will be struggling a lot when customer walk in and ask me for something.. I don't have listening skills

[@NOORTube96]

Jasinta Selvi just as my problem i get nervous when someone calls bcz im afraid i wont listen

[@sanaealami7095]

Jasinta Selvi exactly my problem! I hope will get some advice!!

[@caroljarman2208]

Walk ins's - ask them for their business card , if they don't have one, ask THEM to please write it down (make sure you can read it). . Act like this is normal, it's your offices new normal. It's more efficient, less chance of errors and less frustration for everyone.

[@caroljarman2208]

Jasinta Selvi - another idea for walk in's- Visitor's Journal- Ask company if they could start using one or for a low tech option, just use a notebook and ask visitors to please sign in & put in their contact info.in. Goggle " Visitor's Log" to learn more. About understanding accents; The more you listen to accents you find difficult and unfamiliar the more you'll get used to them. Then you'll be less stressed and able to focus, (ask speaker to please slow down & repeat it back -go slow) and with practice it will get easier. Watch & Listen to Radio, tv, DVD's, iTunes, KZbin shows with accents you have a hard time hearing. You are not alone, common problem, Read this article eurolinguiste.com/accent/

[@nimanixo]

Is English not ur first language ?

[@christelleeugenee]

It's a hard job I was happy when I got the job years ago

[@ssemandamuzafaru7066]

So nice I love it

[@Phoneninjas]

Ssemanda Muzafaru Thank you!

[@TravelsAurechannel]

super !

[@Phoneninjas]

TravelsAure Glad you enjoyed! Shazam!

[@PuloNimdJ]

Good intro

[@JosrRocks]

"maggie's gonna kill me when she sees this video"

[@miunya]

I touch customers!!? oh my... haha anyway great training!

[@808maya8]

@Hii Tze Siang hello Tze , what is the system u using in your company.. ?

[@iNviCTuZPug]

Shazzzam sounds funny the first couple of times... then it reminds me how dull and old fashioned it is... Still a nice mind triggering phrase.

[@lenakozak3060]

Hello Jerry.I want to became dental receptionist,but I do not know what classes to take.Can you give any advice.Thank you

[@jadelouise2789]

I have to do a receptionist position at my tattoo parlour until I start tattooing, I have to talk on the phone to customers and I have extreme anxiety and can never talk on the phone, I get extremely nervous and stutter a lot, I feel like when I try to do a phone voice I sound extremely fake and it just doesn’t sound natural at all 😩

[@Phoneninjas]

Practice makes perfect. Close your eyes, focus on what the customer is saying and talk freely.

[@taylor2443]

Same here): how’s it going for far though?

[@mariekrekora9958]

Any new videos

[@susmitasen319]

Im looking for Receptionist job ...? Hopefully so soon i got the job.

[@kymlambden4996]

Hope the money matches my efforts

[@Dyan92]

Wow

[@tryinghard8706]

I want to become receptionist but I don't know how to use computer

[@Phoneninjas]

There are plenty of receptionist jobs that dont require a computer. Also, if you're on YT, you're on a computer. There are plenty of videos on YT that will teach you how to use a computer. Self education is essential to ones self improvement. Good luck!

[@halasoliman8535]

Nice

[@ayleenjimenez3762]

❤️ I love it

[@Phoneninjas]

Thank you!

[@ayleenjimenez3762]

Phone Ninjas than you ! You are so talented ❤️ thank you for sharing your knowledge

[@user-ht4wc3fl4t]

How

[@aboumarryam9967]

what is the 'shazzam' ?

[@geethabackstrom1649]

Could you train me please :)

[@juliand.5889]

I worked at Chick/Fil-A and this is exactly how we spoke on the Drive Thru

[@melissacarias7492]

All you had to say was Chick Fil A and I JUST KNEW the service would be exceptional! :D lol

[@sunnynoorani1272]

Introduce your self