When I turn it on, it just lights up for 1 second then turns off, and it’s charged, why is that?
@DianaMichelle-qh5ct8 ай бұрын
SAME I CANT FIGURE OUT WHY
@DianaMichelle-qh5ct8 ай бұрын
I figured out, you have to take the usb receiver out with like something sharp and connect it to your pc and then it turns on
@DianaMichelle-qh5ct8 ай бұрын
The usb receiver on the mouse. It’s confusing because it doesn’t look like usb and they don’t say that instruction really
@JamesBondJB0078 ай бұрын
I am guessing you have not used the usb dongle, it will not work if not communicating with the PC
@blitz37278 ай бұрын
@@JamesBondJB007 I think I got it
@ItsSmokenСағат бұрын
How did you get the keyboard do go through colors?
@JamesBondJB007Сағат бұрын
@@ItsSmoken push the colors button
@medajim90926 ай бұрын
where is the software (that actually works)? the website has nothing for the m10. it has been mentioned the m6 works with it but, no.. it doesn't.
@JamesBondJB0076 ай бұрын
I just plug and play. contact support for help.
@medajim90926 ай бұрын
@@JamesBondJB007 there is no control for buttons on the mouse without it.
@JamesBondJB0076 ай бұрын
@@medajim9092 best thing to do is contact support for help, thanks for your comments
@medajim90926 ай бұрын
@@JamesBondJB007 i have sent several support requests through the web site and no responses. i have tracked down their support email and no responses. i have tried very hard to like this equipment but red thunder keep making me regret the purchase. possibly you could try out the software and support system for yourself and update your review? this could help us all.
@suinezzolezzuino677223 күн бұрын
Have you found it? I need help as well with that
@magancausey16472 ай бұрын
WWW! I just got this and and its about to come in. Can't wait!!! Thank you for the review!!
@JamesBondJB0072 ай бұрын
👍🧡
@Rlight96able3 ай бұрын
after 10 months the mouse does not work unless it is plugged into the computer. How do we fix this so that we can have the mouse free?
@JamesBondJB0073 ай бұрын
@@Rlight96able Contact customer support
@gulli_bukshet.7 ай бұрын
Hey james can you connect it with bluetooth Without the USB dongle
@JamesBondJB0077 ай бұрын
I can on my phone, so yes?
@pc_cloak42255 ай бұрын
@@JamesBondJB007 how do you put into pairing mode with Bluetooth
@JamesBondJB0075 ай бұрын
@@pc_cloak4225 plug the dongle and turn on the keyboard and mouse. It will auto connect.
@Rainemk13Ай бұрын
How do you get the wave colors?
@JamesBondJB007Ай бұрын
@@Rainemk13 different keyboard
@حسينعبدالستار-ذ6ط9 ай бұрын
How do I connect the keyboard to the computer?
@JamesBondJB0079 ай бұрын
it should be automatic when you plug in the USB dongle otherwise you have to manually set up
@Proclips20136 ай бұрын
How do u set up the keyboard bc it didnt come with a usb like the mouse
@JamesBondJB0076 ай бұрын
@@Proclips2013 both use the same USB, just plug and turn on.
@BiggRafaClaus24 күн бұрын
I have the same mouse and keyboard and the only problem I’ve had was with the mouse in fps games like Fortnite or call of duty
@JamesBondJB00724 күн бұрын
@@BiggRafaClaus 👍🧡
@suinezzolezzuino677223 күн бұрын
Why on fps? What happened
@MataNui.13 күн бұрын
How long this thing take to charge?
@JamesBondJB00713 күн бұрын
👍🧡 I don't remember
@chrisybowen71598 ай бұрын
how do u change color sequince sorry i dont know how to spell
@JamesBondJB0078 ай бұрын
The led button
@teddyplayYTАй бұрын
i have that too! i have redthuder and something device that idk and my both of my keyboards are with led lights!
@JamesBondJB007Ай бұрын
@@teddyplayYT 👍🧡
@aidenbaxter67633 ай бұрын
What switches is the k10
@JamesBondJB0073 ай бұрын
❓
@aircraftdoctor4 ай бұрын
Hello! After 5 months of use, how is it holding up? Are there any issues that you deal with? How is the battery life for both mouse and keyboard?
@JamesBondJB0074 ай бұрын
very happy and holding up very well, battery had never died on me, although I keep it charged most of the time.
@SSP-Musty4 ай бұрын
Yo but to reply because is battery never died battery life is hella good mine lasted about 1 months
@BananaPubez237 ай бұрын
How do I tell if it’s charged? Does it glow up or something?
@JamesBondJB0077 ай бұрын
the charging light turns off
@caneronwilson33994 ай бұрын
@@JamesBondJB007 I’ve plugged it in but I don’t see a charging light?
@JamesBondJB0074 ай бұрын
@@caneronwilson3399 contact support
@ZafiroYT2 ай бұрын
Just bought one I hope it’s good it’s my first keyboard and mouse I was a controller player so I hope this is good man
@JamesBondJB0072 ай бұрын
👍🧡
@ZafiroYT2 ай бұрын
@@JamesBondJB007 if u had to rate it out of 10 how much will u give for gaming
@JamesBondJB0072 ай бұрын
@@ZafiroYT 10 it the only headset I have
@ZafiroYT2 ай бұрын
@@JamesBondJB007 W good thing I ordered this
@suinezzolezzuino677223 күн бұрын
@@ZafiroYT so how was that?
@SSP-Musty4 ай бұрын
You bought it of Amazon me to sorry for typing so much
@rodvidwilsonimgoingtowork706010 ай бұрын
What a nice keyboard james
@JamesBondJB00710 ай бұрын
thank you
@Brngalsrule1238 ай бұрын
Can I connect it too ps4
@JamesBondJB0078 ай бұрын
I am not sure, I only used with my pc
@LeosFantastic9 ай бұрын
i will probaly buy this sett but in withe and with cable!
@JamesBondJB0079 ай бұрын
👍🧡
@patrickplayer41855 ай бұрын
My seal was broken too.😊
@JamesBondJB0075 ай бұрын
@@patrickplayer4185 👍🧡
@SSP-Musty4 ай бұрын
Oh yea all you light are on press num and caps
@vrforseniors98307 ай бұрын
DO NOT BUY ANYTHING RED THUNDER MAKES!!!
@JamesBondJB0077 ай бұрын
👌👍
@JupiterPlays_Real7 ай бұрын
Don’t listen to him
@JamesBondJB0077 ай бұрын
@@JupiterPlays_Real 👍🧡
@SSP-Musty4 ай бұрын
Why I have red thunder and it k10 same thing as him ad it’s good