Drive retention with 30-day Customer Journey Storyboards

Get your free Journey Storyboarding cheat sheet
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Launching a new product? Onboarding is crucial, but those first few weeks are make-or-break for customer retention. Learn how to identify and solve retention issues using customer journey storyboards-your fastest tool for prototyping and testing the 30-day customer experience.
CHAPTERS
00:27 Storyboards & UX sketches
00:46 Customer journey storyboards extend UX sketches
01:22 Why take the time to draw a storyboard?
02:01 How create a customer journey storyboard
02:39 Define a handful of Story Beats
03:49 Conclusion
KEY TAKEAWAYS
📌 Learn to use customer journey storyboards to visualize and enhance your product’s 30-day experience.
📌 Understand the difference between UX sketches and customer journey storyboards, focusing on customer life context.
📌 Discover how big names like Pixar and AWS utilize storyboards to iterate and perfect their creations.
📌 Get practical tips on creating and presenting your own storyboards, even with basic drawing skills.
📌 Use storyboards to communicate your vision to your team and stakeholders and prioritize impactful features.
DON'T MISS OUT
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#prototyping #storyboards #productdevelopment #customerretention
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Game Thinking TV

[@internationalicon]

Storyboarder here! I’ve gotten several jobs like these UX examples in the past year. Fun stuff!

[@GameThinkingTV]

Awesome to hear - storyboarding is an under-appreciated art. What are you favorite tools to use for storyboarding? Any tips to share?

[@internationalicon]

@@GameThinkingTV photoshop for me, since every studio has it. But when on the move, Procreate is very useful.

[@GameThinkingTV]

Interesting... thanks for sharing. Have you experimented with AI tools at all?

[@mdroswonislam]

😮😂​@@GameThinkingTV

[@felix3317]

Great Idea. Thanks for posting!

[@GameThinkingTV]

Thanks for watching! So glad you enjoyed this video.

[@GameThinkingTV]

Get your free Customer Journey Storyboarding cheat sheet: gamethinking.io/journey