Metrics: The Balance of Performance & Compliance Part IV: Continuous Improvement

Jason J. Orloff, a chemical engineer and international consultant with over 15 years in the industry, gave a technical talk at Regis regarding pharmaceutical quality culture. The talk assesses quality initiatives in the pharmaceutical industry and answers the questions, "Where does process capability belong? As a compliance reportable? Or as a self-audit of performance done by manufacturing for senior management to prioritize continuous improvement?"