Remote Working Approaches That Worked (And Some That Didn’t) • Charles Humble • GOTO 2023

This presentation was recorded at GOTO Aarhus 2023. #GOTOcon #GOTOaar
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Charles Humble - Editor in Chief at Container Solutions
RESOURCES
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ABSTRACT
During the pandemic many people experienced remote working for the first time, but they experienced it in a way that was, inevitably, rushed and forced.
As organisations, governments, and individuals continue to deal with the aftershocks and try to work out what the future of work looks like, I want to share practical tips drawing from nearly two decades of working remotely in multiple organisations.
We’ll look at topics including:
• How to decide if remote working is right for you
• Common pitfalls of remote working and how to mitigate against them
• Specific techniques for managing remote teams
• How companies can create a shared sense of purpose with an all-remote workforce
Whilst primarily aimed at remote workers and managers, I hope the talk will also contain helpful advice for anyone in a management/leadership role, even those not dealing with an entirely remote team. Although I think that remote working amplifies some challenges, many of these exist in non-remote environments too. [...]
TIMECODES
00:00 Intro
06:05 Why this talk?
09:35 Remote working upsides
12:47 Mitigations
14:05 Pomodoro
16:49 Separate office
19:59 Mitigations
21:24 Deep work
23:17 Mitigations
23:44 A bit win for remote work
25:59 Mental health
29:42 Mitigations
30:35 Make remote work work
33:03 Hiring
36:03 Trust
38:47 Communication: Meetings
41:36 Meeting rituals
43:17 One on one meetings
44:41 Tools
45:53 Scaling up
48:16 Over-communicate
50:00 Wrapping up
51:19 Outro
Read the full abstract here:
gotoaarhus.com/2023/sessions/...
RECOMMENDED BOOKS
Anne Currie & Charles Humble • The Cloud Native Attitude • info.container-solutions.com/...
David Allen • Getting Things Done • amzn.to/45j3LWS
Matthew Skelton & Manuel Pais • Remote Team Interactions Workbook • amzn.to/47EYQRA
Matthew Skelton & Manuel Pais • Team Topologies • amzn.to/3sVLyLQ
Cal Newport • Deep Work • amzn.to/3sfcsCK
Kate Humble • Thinking on My Feet • amzn.to/3QKQAtl
Richard Kasperowski • High-Performance Teams • amzn.to/45zNaxG
Camille Fournier • The Manager's Path • amzn.to/3soECvm
Gino Wickman • Traction • amzn.to/47H6F9m
Daniel H. Pink • Drive • amzn.to/45ynscO
Verne Harnish • Scaling Up • amzn.to/3YGY6aF
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[@OrcusMaximus]

Analysing my own productivity over a period of 10 years, there is a direct correlation between productivity and percentage of time spent working from home, proving WFH significantly increases productivity for me.

[@HeilTec]

Thank you very much for speaking @Humble and for making these talks public @GOTO Conferences. Great talk. Wish I could go to GOTO.

[@CharlesHumble]

Thank you!

[@thegrossmeyer]

Fantastic talk, really appreciate all the practical tips, and especially the points addressing burnout and loneliness. Too many HR departments forget that the H stands for human...

[@CharlesHumble]

Thank you for your kind comments. I'm really glad you enjoyed the talk

[@jukkanikki3395]

Excellent catalyst to think what we do daily and in which circumstances we work remotely - no wonder, also, that it's often hard and frustrating.

[@user-zn4jw1ld5k]

This is an outstanding talk. I've watched it twice now as there is much useful information packed into it. Really well delivered as well; genuinely one of the best I've seen on remote working. Huge thanks to GOTO for recording the talk and Charles for writing and presenting it.

[@CharlesHumble]

Thank you!

[@jurgenhermann9605]

You add the extensive experience to remote work that most of us don't have (yet).

[@allanwind295]

Wonderful presentation (content & style).

[@CharlesHumble]

Thank you.

[@angelvegacortes]

Great talk. Appreciate all the insightful examples and practical applications.

[@CharlesHumble]

Thank you!

[@brownhorsesoftware3605]

Excellent talk!! Working remotely as a software engineer is the perfect fit for a horse person. Especially for an literature major (language skills) and former music performance major: eight to ten hours a day in a practice room is great prep for flow. Best mitigation on the planet is a horse boarded at a friendly barn. Mental health, exercise, nature, companionship (horses and people), and a nice short drive through the countryside so you can get the long view. I live on the US east coast and have worked for companies in silicon valley and Europe. Worst was coordinating with a team in Beijing. It was the only time in my working life that burnout started becoming an issue.

[@CharlesHumble]

Thank you! Glad you found it interesting.

[@Timelog88]

The big problem I see with remote work is that if your organization already didn't have a strong collaborative culture within teams, having people working remotely will only increase that problem. Too many companies already use the Open Source model of contributing across their own teams, for their own Closed Source products, instead of having team members collaborate, really work together, to create software and it is damaging the industry. I am all for remote work, but make sure you have a culture of collaborating instead of contributing, foster it and better it.

[@SRG-Learn-Code]

Both the company, and its managers, need to exhibit transparency and be prepared to be vulnerable So... it's not going to work.