Removing & replacing parts for HP ZBook Fury 17 G8 | HP Computer Service

[@cenkaetaya]

Thank you for making great videos like this. Things like this are small, but they really score you some big points as a company.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@christians8010]

Superb video, very well explained. Impossible to comment on an error when following this tutorial. Congrats HP

[@HPSupport]

Hi Christian, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Regards, HP Support

[@MynorBriones]

HP ZBook Fury 17 G8 Definitivamente este es el mejor modelo de la serie Workstation, ya que todas las piezas son reemplazables a como Dios manda.😍 la alternativa HP ZBook Fury 15 G8 es buena opcion tambien.

[@HPSupport]

Hola Mynor, gracias por contactar! ¡Estamos encantados de escuchar que te gusta tanto la computadora! Si necesita ayuda en el futuro, siempre puede comunicarse con nosotros. Gracias por ser un valioso cliente de HP. ¡Que tenga un día maravilloso! ¡Bien! Binu - Soporte técnico de redes sociales

[@noelcosgrave113]

The G8 Fury comes with a caddy that allows two M.2 SSDs to be installed as SSDs 3 and 4. However, no instructions are provided and the way these drives should be installed is not clear. Are there specific instructions available for the caddy?

[@bennyvanlierde372]

Sir, I have bought a Zbook17 fury G8 model 4A6B1EA However this is the best buy I ever made i forgot one thing, i always have high resolution screens (UHD) and this is a Full HD screen. I had to buy the 4A6A5EA model for €300,00 morel to have 4K but it's to late now :( I saw the procedure to change the panel in this video but i would like to know which reference i need to search to install and where to buy this 4K display panel Kind regards

[@HPSupport]

+Benny Van Lierde You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

[@sullivan912]

Is it possible to obtain replacement ribbon cables for the keyboard? Or are they included with the keyboard assembly?

[@HPSupport]

Hi Tom, thanks for contacting! I understand that you need to purchase replacement ribbon cables. I will do my best to assist you. You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit. Binu - Social Media Tech Support

[@CyrusCole]

Hi, in terms of the GPU that this product offers, will the GPU size and mounting differ with the RTX A2000 and RTX A3000, and can i exchange one for the other?

[@HPSupport]

Hi Keagan, thanks for contacting HP Global Social Media Support! I understand that you need to know about the compatible graphics card for your computer. I will do my best to assist you. Please refer 'Graphics' under the specification page to know about compatible graphics card: bit.ly/3ZnUZEe Binu_HP Social Media Tech Support

[@amermohamed3251]

Is The keyboard for HP zbook fury 17 g8 and 15 g8 are the same can be replaced with each other?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether the keyboard for HP zbook fury 17 g8 and 15 g8 are the same. I will do my best to assist you. Use the HP Parts surfer to identify the part: hp.care/3TFOxs4 Regards, HP Support

[@HPSupport]

Hi Hayk, thanks for contacting! I understand that you need to know about changing the processor of your computer. I will do my best to assist you. Please refer the specifcation page to know about the supported processors: bit.ly/3z9wFbU Binu - Social Media Tech Support

[@danielfoldenauer3354]

Where can I find the display panel adhesive stripes @57:55 ? Can't find any model number or anything else about them.

[@HPSupport]

Hi Daniel, thanks for contacting HP Global Social Media Support! I understand that you need to purchase adhesive stripes. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ And order it via the HP Parts store: bit.ly/3nKMYrs Binu_HP Social Media Tech Support

[@danielfoldenauer3354]

@@HPSupport Thanks, I tried using the HP partsurfer already, but I can't identify the right part number for this...

[@HPSupport]

In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support

[@HPSupport]

Hi Noel, thanks for contacting! I understand that you need to know about adding SSD 3 and 4. I will do my best to assist you. Please refer page number 47 of the user manual to get this information: bit.ly/3BF6cUT Binu - Social Media Tech Support

[@hyper_active_snail]

is there a trick to replacing just a button cover on the keyboard? My "END" button cracked when i was cleaning the laptop, and after i got a replacement button, it doesn't quite just click into place...

[@hyper_active_snail]

And do you supply a genuine replacement button covers with scissor clips?

[@HPSupport]

Hi Dennis, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the keys. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support

[@amermohamed3251]

Welcome HP zbook 17 G8

[@haykhovhannisyan8457]

How to replace the processor from i7-12850HX to i9-12950HX? Is that impossible?

[@LedDucatiZeppelin]

Not possible. The CPU is integrated with the mother board.

[@893simone]

i don't have the hard drive housing on my brand new PC ? where can i buy it ?

[@HPSupport]

+893simone You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

[@893simone]

@@HPSupport thanks for the reply, but i did't find the component in the related list.

[@a.j.5475]

i added an extra 32 gb dimm, system has 1 dimm. The dimm suit be suitable. After adding, the systems fans start blowing very hard. Is that normal behavior?

[@HPSupport]

Hi there, thanks for contacting! I understand that you are experiencing an issue with your computer as the system fan are running fast. I will do my best to assist you. Please try updating the bios of your computer as mentioned here to fix the issue: bit.ly/3lXypRh Binu - Social Media Tech Support

[@a.j.5475]

@@HPSupport many thanks for the fast reply. Everything is up to date. The extra dimm is a crucial that should be suitable for this laptop. Am adding it to slot 2. But after adding and starting the laptop, the fans start blowing very hard and loud. After 15 secs i remove the battery because the fans are still blowing and i dont see anything at the screen.

[@HPSupport]

We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

[@a.j.5475]

@@HPSupport i apology for the late reply, have been on a holiday, but the blowing of the fans still start after adding the second slot. I am adding the extra memory in slot 2, but i read somewhere it should be in slot 3. But i only have access to slot 2 and 4 when removing the service door. How should i do this? Also, is it true the memory in this ZBook is ECC?

[@HPSupport]

Thanks for the reply. Please refer page number 2 to know about the supported memory and page number 55 for replacing the memory from the user manual: bit.ly/3BF6cUT Binu - Social Media Tech Support

[@filijavilija]

how to add secondary ram chips???????

[@HPSupport]

+Linas Snarskis Please refer page number 55 of the user manual to know about removing and replacing the memory: bit.ly/3BF6cUT

[@isaacakwesicobbinah5844]

Please my hp logo is not showing on startup. What should I do

[@HPSupport]

+Isaac Akwesi Cobbinah Please refer to the instructions under this document to fix this issue: bit.ly/2peYYUt

[@TimminZ93]

Does anyone have an issue with the touchpad? My touchpad seems to be very incosistant and stutter / glitch as I'm using it ?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the touchpad. I will do my best to assist you. There are several options for troubleshooting your touchpad when it is not working. Use the following procedures, until a solution is found: bit.ly/3ZwZKLW Binu-HP Social Media Tech Support

[@TimminZ93]

@@HPSupport I'm 99.9% sure it's a hardware issue. My friend has the same laptop and his works perfectly. I've reinstalled windows, unplugged ribbon cables just in case. Do you know where I can buy the part or what the number is? There is an effective dead spot aprox 2/3 across on the right side of track pad near the middle (approx 5mm wide and it makes it completely unusable.) I've tried googling the number written on the QR code and nothing comes up.

[@HPSupport]

Thanks for the reply. Use the HP Parts surfer to identify the part: hp.care/45OI554 And order it via the HP Parts store: bit.ly/3nKMYrs Binu-HP Social Media Tech Support

[@gatsbywang9159]

My HP Zbook Fury G8 17 wont start after the Crucial RAM upgrade😂, black screen and fans turning hard, dont know why, need help!!!

[@HPSupport]

+Gatsby Wang This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC

[@gatsbywang9159]

@@HPSupport thanks for replying. Unfortunately it does not help. I am trying hard to upgrade my Zbook from 32gb to 64gb with two Crucial 32gb ddr4 Sodimm 3200 CL22, i put them on slots 2 and 3 under the backcover with (existing ram 2x16gb under the keyboard slots 1 and 4). But the laptop wont start, black screen and the fans are spinning hard, are these compatibility issues? Does HP Zbook support Crucial ram upgrade? thanks!!!

[@jeremyimmordino986]

Hey Did you found a solution?

[@YeOldeKamikaze]

What is the kind of graphics cards used in this model? The service guide PDF seems to be outdated because it shows an illustration for an MXM GPU.

[@HPSupport]

+YeOldeKamikaze Please refer 'Graphics' under the specification page to know about supported graphics card: bit.ly/3z9wFbU

[@YeOldeKamikaze]

@@HPSupport Will do. Thanks.

[@mohammedsohailfaraz8229]

Where can we order Display panel? Does HP sell it or we to order it from the supplier directly? For my laptop Display panel I didn't find HP part no or serial no Model no : B173ZAN06.2 MANUFACTURER: AU OPTRONICS

[@HPSupport]

Hi Mohammed, thanks for contacting! I understand that you need to purchase the display panel. I will do my best to assist you. You could purchase the part from HP. Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx And order it via the HP Parts store: bit.ly/3nKMYrs Binu - Social Media Tech Support