Responding to Price Objections

[@BurkholderCustomCarpentryLLC96]

As a newish business owner, (about 4 and a half years) I needed to hear this! I already knew it in my heart, but I needed the reminder! Love your content! Keep it up!

[@officialjohnseaman]

Thanks, glad you found it helpful!

[@notdickcheney2902]

Most of the time we don't need to be taught. Just reminded

[@93rwolf]

These are hard lessons that every small business owner, in the service industry, must learn. Unfortunately, most of the time these lessons are costly and very demoralizing. Long story short, some people will never be happy with any price or any amount of work. Know when to walk away and know when to cut your losses if you didn't walk away soon enough.

[@washwav]

Straights facts , the best salesman is a relatable one! I always use this. And usually ALWAYS land the deal

[@MichaelMartin-nq8hp]

The most important thing you said was, not everybody is your customer. I learned the hard way.

[@Ketchupbelongsonsteak]

I'm a drywall/paint contractor. And I'm good at it. I was landing all my bids. So I doubled my numbers. Now I "lose" about 1/3rd to half my bids. But I also have clients that are "just bill me" clients. I work less make more. "There is enough work out there. I don't need this job."

[@tinypony1423]

I’ve learned so much watching your videos. Really appreciate you taking the time to do these educational videos on top of running multi million dollars business’s. It surely can’t be easy

[@Iwillnotbepushed]

Yes. My service is expensive. I totally agree. However, I give you my best price I give it to you upfront and it is not negotiable unless you want less work done than was originally stated. I stand behind my work and I’m easy to find if there’s a problem.

[@OUTDOORS55]

If the customer is shocked by the price, politely ask them if you were the first estimate. If not, its a good sign you're priced too high.

[@diltsjason]

I needed to hear this! Thank you, i get alot of grips about furnaces and our service rates.

[@If-I-Knew-better]

How much would you charge to install a closet furnace in a 2 bedroom trailer house?

[@If-I-Knew-better]

Either high efficiency without pilot or a standard furnace. Or give me a price for both. I just got an estimate and I’d like to know what you would charge.

[@prepordietryin9119]

You make some valid points. My cousin does tree works sometimes on the side. For his day job he does this type of work working under someone. But sometimes we get signed jobs and we'll go out and do them. He is very good at cutting down trees or even trimming the back with limited equipment. Sometimes we'll rent a mini and or a drivable lift. Recently he's been taking trees over using a pulley system with me using my truck to pull them over with. We did four for my sister that were all coming out of the same stump. They were rotten and dead and it turned out good. But his number one problem is he never can get the business aspect of it down. He either under beds it so he can get the job or he just doesn't take the job. Every single time I've done tree work with him someone stops and asked us if we'll come look at a tree. It's happened two or three times now and every time it happens he never goes and looks at it. It blows my mind how he just turns down the money. We did a job recently and I got burned so bad. But come to find out he didn't make that much either because he brought too many people onto the job and we had to split $1,000 between four people and it ended up just being a huge bust. $40 or so of my pay went into gas and I only got paid $200. Everything you said about quality work and the cost of what it takes to do these jobs is correct. I think that's the aspect people just don't understand. How many excavator payment or a regular size excavator payment. Or paying the guy that's bringing Exedra exedra. It cost to do this stuff. And the more equipment you got most likely the more you're going to have to charge for jobs

[@amandachambers8593]

You have the perfect mindset to receive abundance amd wealth. ❤

[@citycountrybbq]

Facts!!!! I'm the owner of an electrical company in G.A. and I couldn't agree more! I'm not a perfect fit for everyone and that's ok. Know your worth!

[@officialjohnseaman]

Absolutely

[@JeremyBarone]

Love this Guy! 🤘🏼

[@joelcruz8547]

Thank you for the advice!! 💯💪🏼💪🏼

[@johnmixon7980]

Tell them you do three types of jobs good, fast or cheap. You can choose any two.

[@matthewmc4363]

The realest. Well explained.

[@officialjohnseaman]

Thanks

[@michaelbrown5050]

Real shit right here!

[@officialjohnseaman]

🤙🏼

[@rustyshakleford5230]

The price is $7,500 and I guarantee you the wall will not fall over.

[@wesleyvaughn861]

How much are you paying a good operator with a clean driving record??

[@CShermBern]

I just spent 8k on tree work at my new house, you guys work hard!!! Yes expensive but i understood. A crew, chipper, stump grinding, climbers. Time is money! No need to explain yourself

[@robertmcdonald9280]

I did the same thing, from 1995 to 2020. O. I'm 67 now. Retired.

[@Rippinteasinyohood]

And like you said. Not everybody is your customer. You can lose a lot of money, time, and equipment pushing limits, trying to make it work to meet a customers price needs. There's way too much uncertainty in your line or work. Accidents happen, and you need to price a percentage in for each job to average that out over the jobs over a year. If you give everybody a deal a single equipment breakdown can sink your business because you've slowly drained all of your operating cash, keeping active jobs going trying to keep cash flowing in.

[@williamlogan1775]

Yep. Cutting your price just hurts yourself and other outfits. Charge what everyone else does at minimum. Then more. Let better quality work/quicker turnaround/better knowledge of the job be what makes customers pay more versus other outfits.

[@officialjohnseaman]

Exactly.

[@handlename2488]

It's costly, not expensive.

[@ashleywynn4923]

Buisiness’s have to pay a lot of money just to operate not including material. Thanks government. So you gotta charge what you do.

[@drozone3658]

Trying to hire someone to show up 5 days a week not on meth I’d expensive

[@officialjohnseaman]

For sure

[@robertmcdonald9280]

I told my customers get 3 estimates.

[@kurtsweetser555]

So true

[@cameron858]

Bingo

[@csexton07]

Keywords "cheaper value". Shitty work for shitty value. Quality pays. In software dev we have a saying. Trifecta and you can only choose 2. Cost, quality, speed. Pick 2 out of those.... Can never have all 3.

[@OUTDOORS55]

Except in the real world none of that is actually true. The highest bidder is definitely not always the best value or company. In many cases it's the cheaper options that actually are the best value. And will get you the best job. Why it's always best to get lots of estimates, know the market, and get references.

[@AppalachianLumberjack]

I'm a climber near Morganton I got my own gear if you ever need a climber get at me☦️🔥☝🏼

[@petersobik2162]

I always see you up charging half way through the job

[@BurkholderCustomCarpentryLLC96]

I’m assuming that’s cause customers change their minds once they see the project start to take shape. It happens a lot in the type of work he does.

[@officialjohnseaman]

Always?

[@petersobik2162]

@@officialjohnseaman with your work I don’t see how it’s really possible not to.i mean I can’t say always bc I don’t watch all your stuff. I like your work and mindset when bidding jobs. Good work ain’t cheap and cheap work ain’t good.

[@claytonWells-tr8yl]

Dude couldn’t hang in the oilfield