Retailing in 2020

www.ccrrc.org
The Coca Cola Retailing Research Council Asia looks at the future of retailing in Asia.

[@riolynjhaneardena7645]

It's 2020 and I'm watching this video uploaded way back 2011. And I can tell that it is accurate since it's pandemic.

[@riolynjhaneardena7645]

@ad ad I don't doubt, tho I don't believe you're from future xD But still, there's a great possibility that it'll still be pandemic

[@Game-Preacher]

We call this customer service. A retailer must keep up with times and technology or they will fail.I worked retail for 35 years and have seen businesses fold over poor customer service.

[@FFlyDDrum1]

Can't help but thinking of the 1960s predictions of the future that looked like future versions of what they knew at the time.

[@SorinVBogdan]

that is so true!

[@roberthocking9874]

Smart companies, dumb conclusions. So let me get this right: the future shopper wants retail to do the basics well, make it easy, and create an experience. Whew, I thought we might have to do that today, good thing we've got a while yet.

[@avirom8324]

This is great concept, we at NoviSign, totally agree! keep pushing forward. Avi.

[@kylehubbard1631]

5 year's later this gem is infested!

[@ariannapacelli5462]

🎯 Key Takeaways for quick navigation: 00:03 *🛍️ Introduction to Generation 2020 Consumers* - Kimmy, a representative of Generation 2020, is introduced as a digital native with unique demands shaped by her digital upbringing. - The video emphasizes the importance of understanding and attracting consumers like Kimmy, who have different expectations from previous generations due to their digital immersion. 01:02 *📊 Retail Strategies for Generation 2020* - Research conducted by the Coca-Cola Retailing Research Council and TNS underscores the importance of providing better basics, embracing hyper-convenience, and offering engaging experiences, both digitally and physically, to attract Generation 2020 consumers. - The video highlights the significance of making shopping experiences hyper-convenient and meaningful to effectively engage Generation 2020 consumers. 02:24 *🤝 Nurturing Customer Relationships* - Retail success in 2020 depends on nurturing relationships with customers like Kimmy to ensure they remain engaged and loyal. - By delivering better basics, providing easy transactions, offering great experiences, and leveraging social sharing, retailers can foster lasting connections with Generation 2020 consumers. Made with HARPA AI

[@foolsreflection]

This reminds of marketing films from the 50s, in fact ita probably inspired by them, the graphics are similar. Are we in a second golden age of retail? Discuss!

[@grupomadisaoficial]

I agree with this evolution ,!

[@sagungratu7114]

Hi from 2020 this really happen lol

[@jnanamarg]

Old generations predicting consumer behavior of new generations.... hm just hilarious because they cannot understand how wrong they are!

[@WisdomSeller]

I'really like to hear what your views on the matter are.

[@jnanamarg]

They consider that the present is the basis of the future. This is quite right for basic needs but quite wrong for post-cultural products as a result the bigger they predict, the harder they fall...

[@abashanabedlangezwa7481]

when will this be created

[@Nofretari]

Simphiwe Luthuli a lot of the technology they are talking about is already here or being tested in places such as South Korea, Japan and Europe. So within ten years it will probably be everywhere.

[@official-blxckoutbaby9302]

2020 doesn’t look like that

[@zhizhonghuang2890]

it could be

[@jonathansingh4597]

@@zhizhonghuang2890 hmmm

[@mugen6174]

Good.

[@ОлександрКолодій-щ3в]

But why then do I GO to the store?

[@greenleafkratom]

why does kimi have a cave-face?!?

[@SorinVBogdan]

wow, the future sucks