Retiring Microsoft Surface Pro 4 after 4.5 Years - Here is the Reason Why

My Surface Pro 4 is nearing its limits in 2020 after 4.5 years of usage. I have been using it for architectural design, and pen & touch was very useful. Now I am on the hunt for the replacement of this laptop. Here are my thoughts and what happened. If you own any version of Surface Pro or considering one, you might want to hear this out!
#surface #surfacepro #laptop
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[@PatCandS]

I had the same bulging battery issue. Paid $31 from ebay, and replaced the battery. Works great now!

[@JosephKim]

Awesome! I failed replacing mine!

[@ikeacha4153]

@@JosephKim I bought my SP4 in May 2017 and so I'm now fast approaching your same timeline. I have noticed that it gets uncomfortably hot. Recently, my screen has started shaking... as if there's water on the inside somehow. Anyone else? All the videos I have seen say that I'll need to put alcohol on the perimeter of the glass to remove the screen in order to fix the problem. Idk if I have the energy for that....

[@ramama987]

Same only 95€ for me

[@ramama987]

And also, I didn't expect that its a smartphone configuration in terms of disassembling it. I always thought that it had screws or sth underneath the hinges. So it's a hard device to repair

[@AsianFlex]

@@JosephKim what did you do? it might still be fixable

[@harrychufitness]

Great explanation of tablet workflow! Very cool that you showed the bubbling images.

[@JosephKim]

Thank you. :)

[@ikeacha4153]

@Joseph Kim I bought my SP4 in May 2017 and so I'm now fast approaching your timeline. I have noticed that it gets uncomfortably hot. Recently, my screen has started shaking... as if there's water on the inside somehow. Anyone else? All the videos I have seen say that I'll need to put alcohol on the perimetwr of the glass to remove the screen in order to fix the problem. Idk if I have the energy for that....

[@JosephKim]

yeah, I also gave up :P

[@vaderg5272]

Just out of curiosity. Did the SP4 still run windows 10 and apps OK? Even after years? Or was it getting bogged down due to hardware?

[@JosephKim]

I mean, I wasn't fast, but it ran it.

[@aaronseet2738]

I gave up on the SP4 in 2019 after my third unit (yes, i replaced it twice) eventually suffered from screen flicker/shake problem just like the rest. This is so apparently a hardware design flaw for the GPU-screen mechanism. It has been relegated to a back-corner short-term video player while I do my heavy work with a Lenovo ThinkPad.

[@JosephKim]

I wonder if the recent versions don't suffer the same problem.

[@MrMoto948]

On my 3rd as well. Ssd 1st one, flicker 2nd one. Both shelf queens. Put in max batt life mode for 3rd one and 3 years good so far. Remove power when not in use. Use an S8+ now but still use pro 4 for virtual mach running windows 7.

[@saymone962]

I've been getting alot of screen issues like flickering, distorted effects or ghosting effects there's even one time where the laptop or screen just completely freezes yet am still able to move mouse or hear some sounds whenever I watch movies or listen music, keyboard is also broken some keys no longer works been using it for about 1 year, I might buy a new laptop (not a surface pro btw). Wish that Microsoft put more effort when it comes to it's cooling system.

[@JosephKim]

Yeah. And perhaps making a repairable device.

[@Jaylikescar]

I dropped mine a year ago and it cracked on the corner but i"m still using it today! I love the display and the crack is mostly noticeable on the bezel.

[@JosephKim]

That's nice!

[@Jaylikescar]

@@JosephKim what did you end up upgrading to? I'm thinking about upgrading until windows 10 is no longer supported since I cannot update to windows 11.

[@JosephKim]

I currently use XPS 13 2in1

[@TaranpreetSingh13]

Hi JK A tab with a pen is very much a help for any architect or designer for creating content and presentation, and I think that is why the surface and ipad had a niche in the market till now. But with the new Samsung range of tablets with s pen, I am personally confused that whether they are good enough justified to be used by designers and architects or not. PS I have a good enough configuration desktop with i7 7700k with rtx 2060 that is used as the main workstation. And I am confused to choose between Samsung s6 lite or to go for a laptop. When mostly the portable device is just going to be used for presentations, editing word and excel files and sketching and marking pdfs etc for on site visits. Could you please suggest with an in depth analysis for such situation. Where I am more inclined towards the form factor of a tablet with pen. Phewwww... That was a long text

[@JosephKim]

I've had bad experience with Samsung laptop in the early days and I wasn't sure if it would be a good choice. It was a bit too early to tell. I'd be up for trying one, but never know when. :P

[@TaranpreetSingh13]

Thanks 😊

[@SiriusMonkey]

Hello, thank you for sharing ! Dou you know if you can use the USB-C to Surface connector to link your SP4 to an universal docking station ? (HP Dock G5 for example)

[@JosephKim]

A good question, I don't think so. The USB-C is power only. No data. Which is kinda sad.

[@SiriusMonkey]

@@JosephKim Oh, that's unfortunate. I'll have to buy the Surface dock .. 😖

[@JosephKim]

And that's really expensive too!

[@SiriusMonkey]

@@JosephKim Yes, considering I won't hold on to my Suface Pro 4 for 10 more years... ☺️

[@saintary5180]

Hi Joseph, I am looking for laptop and need your recommendation. There are several that come to my consideration, Surface Pro 7 (i7), Dell XPS 13 2in1, Lenovo Yoga C940 14", HP Elite dragonfly. In terms of design, utility and durability, which do you think should be in the first to the fourth option? I will probably use it a lot for note taking with its pen.

[@JosephKim]

Whilst I stuck with XPS, I have no personal experience with Elite Dragonfly or Lenovo. So, I can't really speak for it.

[@saintary5180]

@@JosephKim So between SP and XPS, which one has satisfied you more?

[@JosephKim]

@@saintary5180 it's hard to say I like them both :P SP4 was great at its time. XPS is much more sophisticated now.

[@dart9041]

4 years is not bad. Laptops usually last 3-4 years with heavy use. One of main problems for laptop is cooling and any additional insulation makes things worse, which includes anti-scratch cover on the back and even the screen protector. Cases and bags are insulating too if the devices is on. Aluminum back on tablet is designed to dissipate heat and we put tablet in the case negating the design. Apple iPads somehow can survive it perhaps because of weaker processor (iOS does not require power, but Intel core does). Quality of batteries might play a role. With careful use, device may last 9-10 years even with original battery. I have original iPad and Surface Pro 1 - both work with original battery. I met users with 20 years old Apple laptops, but did not ask if battery was original.

[@JosephKim]

That's true that the metal bodies are meant for better dealing with heat. But the Surface turning on its own inside the bag really did not help. Perhaps I push laptops a bit too hard at times due to the tasks that I typically do. But performance wasn't the biggest issue. If the Microsoft was able to service the device to replace the battery, this device would be seen longer life.

[@N0n0n3ns3]

I'm a little late to the party, but what did you end up doing your SP4? I'm looking for reuse ideas for mine!

[@JosephKim]

I replaced the battery with MS and sold it to local person for lesser price than replacement XD

[@nuria.sakura]

I have a surface pro 4, similar situation but i also have some cracks on the glass. Im very interested to know how did your battery substitution attempt was. Even if you were not sucessful. I subscribe you for that video! :) please keep us updated~ Right now i am very undecided whether to pay those 550$ or just invest on an ipad pro...

[@nuria.sakura]

But you kinda sold me on the laptop that does tablety stuff.... Would the 550 be worth it? I use a 16 gb , i7 core, with 256 storage... They say it is replaced with a new one. Hmmm

[@JosephKim]

@@nuria.sakurahi, thanks for the comment. I tried replacing the battery myself, and ended up cracking the screen. So, it was unsuccessful 😭. Even if it is i7, it is an old CPU. It has gotten a lot better these days. I don't think it will worth 550. But that's up to your thoughts :)

[@franz8380]

After watching your comprehensive review I'm confused wether I should buy a surface pro 4 or a lenovo x250. I'm getting a really cheap deal for a surface pro 4 the only problem is the touch doesn't work so I was hoping I could buy that. What do you prefer?

[@JosephKim]

Without touch, SP4 would be useless for me :)

[@passionatetechnology8306]

See if you can buy the Surface Pro 5 instead. Many of the issues with the Surface line were resolved from the Surface Pro 5 (2017) onwards.

[@khongkokleong6636]

hi, can surface 4 Pro use its USB port to connect to printer as what we normally did for laptop? TQ

[@JosephKim]

I don't see why not?

[@brianledon2621]

can you help me how to fix keyboard mulfunction of SP4?

[@JosephKim]

Nope, sorry!

[@NirIAF]

I also have the SP4 since Sep2016. It still works, but the battery expanded SO MUCH that all of the left part of the screen got detached from the adhesive, and the screen itself bulged like CRAZY. I’ve ordered a 3rd party replacement battery from EBAY, and soon I will attempt to replace the battery in a long&excruciating process. In the meanwhile I started to use the iPad pro 12.9 2020 with the Magic Keyboard and Pencil gen 2, and it is just a magnificent device.

[@JosephKim]

Unfortunately, I have failed replacing the battery. I ended up cracking the screen. Idk what to do with anymore :P and iPad by its nature, won't be suitable for me.

[@NirIAF]

Joseph Kim Umm... maybe you can still replace the battery, and use it as a desktop PC connected to external monitor? I really hope I would manage to replace the battery without any misfortunes. You should see the current condition of the screen, it bulged something like 1-2 cm out from the center. You can also see the fan from the open gap on the left and the expanded battery as well. The screen actually detached from the lower left part till the left speaker. It’s a mess... I also wonder if the screen won’t crack, if it will remain disfigured from the bulging or it will return to the original flat state.

[@JosephKim]

@@NirIAF I think you have much better luck than I do, as the battery already has done the half of the job :) Yeah, I can probably use it with an external monitor, but I have no use for it. I think I am going to have to sell for parts. Sad, as my screen and body were in immaculate condition.

[@rmartincapital]

Subscribed. Please do the repair video on your SP4. At some point in time I’m going to need to do the same repair! My screen hasn’t started lifting yet, but the SP4 is notorious for battery and display issues. Thank You!

[@JosephKim]

Unfortunately, I ended up cracking the screen. I knew the risks, but I was really sad :/ It still is repairable. But another 100 or more on top is probably not worth it.

[@kito1san]

@@JosephKim It just need a new glass screen and battery and it will be running as new. The tip is, if you open it, mind as well get the following: 1. CPU thermal paste 2. Consider upgrading a bigger ssd. 1tb. 3. Clean the fan. 4. Double side cell phone tape or just some generic, put a little bit reason is you do not want to have the pry open experience. This will leave you a more accessible option when u have you have to get into it again. One more thing, if you are going to get a new screen. Make sure you get the sp5 screen which is a lg display and get the sp4 to lg cable to make the screen work. This is due to the possibility of to flickergate issue with sp4.

[@LeonRamkumar]

My first SP4 was replaced by MS after 2 years for the battery bulge. Second is now doing the same. I will probably get a Dell or Lenovo replacement, as I would prefer to stick use USB-C/Thunderbolt docks over the SP unti (which I have).

[@ch3ckm8]

mine did the same. But it was my fault for letting it get too hot since I was using it as a 3rd monitor

[@AndrewWang07]

I'm still using my SP4 til this day. Experienced the bulging battery issue - to which you can just replace - with the help of a repairman. The screen flickering issue also crops up every now and then, but with some understanding of how to use the device without over-stressing it, the Surface Pro 4 is still very reliable in 2021.

[@JosephKim]

Nice. Good for you!

[@makisekurisu4674]

I just got a very slightly used surface i7 6th gen model, 16/512 model for about 600$ ish and I feel like it was a better purchase that those horrible laptops at this price point in my country...

[@AndrewWang07]

@@makisekurisu4674 Lots of the older gen models are still keepers til this day.

[@makisekurisu4674]

@@AndrewWang07 but what do you do about the screen flicker issue

[@AndrewWang07]

@@makisekurisu4674 TBH, it self-resolved. Try giving your device some rest time. Otherwise, it'll just need a screen replacement.

[@xssweport6145]

Hello Sir. Not related with sa SP4 but would you happen to know if it's possible to run Lumion on Surface pro 8 with egpu?

[@JosephKim]

I think Surface Pro 8 is the first model that received Thunderbolt, so I think you can.

[@xssweport6145]

Thank you

[@user..Aa..Bb..]

Mine just died. Not sure why. Am thinking of stripping for parts. Maybe keep or sell ssd. No idea. What could I use it for other then to throw at someone

[@JosephKim]

Ah, unfortunate. Paper weight? :)

[@user..Aa..Bb..]

@@JosephKim 😅 good idea.

[@evildiesel1709]

did Microsoft fix this problem with later revisions? ie surface pro 5?

[@JosephKim]

Not sure. Because I heard reports of this happening on Surface Book as well. As the devices are glued shut, it's not really serviceable.

[@FarithJamli]

Did you confront with screen flickering or ghosting issue when you use this laptop?

[@JosephKim]

No, the screen worked flawlessly.

[@FarithJamli]

@@JosephKim good to know. I plan to buy it second hand for any on the go online meeting (third laptop). Any heads up before i purchase?

[@jeetu4444]

I had same issue with my surface pro 4 as well...my screen had fully come out...I too brought in Dec 2015 from 5th Avenue from their flagship store...I live in Bombay India....it was not worth sending on replacement...so I brought a new battery and replaced it myself seeing videos on KZbin..u too can change the battery..my old battery was fully dead...so I had no fear removing the battery...

[@JosephKim]

Nice!

[@danielpowah906]

Hi everyone. I was wondering if someone could please help me solve the flickering screen of my surface Pro 4, I7 16G RAM computer. Lately, my computer screen starts flickering within 10 min of start. Recently, I deleted the Intel (R) Iris (R) Graphics ( under the Display adapters) and upgraded as suggested under MS problem solving tools but did not resolve the problem. I will highly appreciate your inputs/suggestions to resolve my compter flickering screen. Thank you very much

[@JosephKim]

Because of its age, I think it may be hardware issue such as your screen, motherboard or even CPU issue. That will need to be 'repaired' rather than driver fix.

[@colinstech6601]

Flickergate! That’s no good.

[@kito1san]

I just bought one and aware of the issues with sp4. Street price is about $350 with no signs of issues. You probably spend min of $200 on a new battery and glass screen.

[@troylollysaf9311]

Battery bulging, screen flicker yet?

[@double07r21]

How to change the outlook email view?

[@JosephKim]

Not sure what you mean...

[@cheetopuffs2580]

Can I do Blender on it and 3d sculpting with no problem

[@JosephKim]

It will probably struggle.

[@-.-aaa]

I have exactly the same issue with the bloated battery due to overheating and aging... Decided to switch to another brand...

[@JosephKim]

yep...

[@pjedits7366]

Mine died in 2019... screen stopped working. SOOO SAD. I had it for 3.5 years.

[@JosephKim]

Yeah. It is just sad when an devices like that dies and not repairable.

[@visanflorinmihai5650]

I was looking for a place apart microsoft to change the battery on mine , I couldn't find one so I decided to change it myself its not that hard .

[@JosephKim]

Good for you. I ended up cracking my screen. Idk what to do with the unit :P

[@visanflorinmihai5650]

@@JosephKim I can offer you 50 for it?

[@JosephKim]

@@visanflorinmihai5650 haha, It would be a lot of trouble to get that 50 dollar piece shipped.

[@jeandoucet8679]

I don't really sign in to Google but for this one it is worth it. My sp4 has the left side of the screen lift up in the center. I too love the machine. In my case I am not sure if it is the battery or heat. I considered fixing it or going with the sp7. I might just go with another company. I was looking at the ASUS ZenBook Flip S UX371EA . I also subscribe to your channel. Have you bought something else yet?

[@JosephKim]

I ended up buying XPS 13 2in1. Been loving it so far.

[@drimz2949]

Your explanation reach us, how deep your feeling into the device. I think you need to look into the succesor of that device.

[@JosephKim]

Nope! I got a laptop that I can open up :)

[@GeorgeStar]

If you can live with a Chromebook the Lenovo Duet works pretty well except for the cramped keyboard.

[@JosephKim]

unfortunately, no. I need regular windows device.

[@kaossi]

Got a SP4 with 8GB RAM and the i7 6650u brand new condition today. Still in 2022 a solid Performance and good value for basic tasks/uni. But I might consider a battery change in the future.

[@JosephKim]

Sounds good!

[@troylollysaf9311]

Battery bulging, screen flicker yet?

[@kaossi]

@@troylollysaf9311 no still all fine. Just having a very tiny bright spot in the Display but barely noticeable

[@mashrukhahmed8603]

I'm using a surface 3 for 3 years now and now I'm getting a battery wear of 1% every day. Is that normal? Yesterday I had 6% wear today I have 7%

[@JosephKim]

Even if you don't use devices, they do drain battery over time.

[@mashrukhahmed8603]

@@JosephKim but is a battery wear increase of 1% every day normal?

[@rayproductionsbackupchanne3862]

the battery calibration might be off

[@mashrukhahmed8603]

@@rayproductionsbackupchanne3862 how to fix it?

[@rayproductionsbackupchanne3862]

@@mashrukhahmed8603 usually what's you do is. Charge it to 100%. Then let it run down till it shuts off uninterrupted. Turn off sleep.. Then when it's off charge it fully while off. That should recalibrate.. Make a before and after "battery report file" so you can check the full charge capacity. My surface pro 4 went from 35 out of 38wh to 25 wh in 2 cycles so it needs a calibration too

[@christinedamrose-mahlmann8969]

Bought my Surface Pro 4 in 2017 and had the bulging screen happen this past year. It cost me 168.00 to replace battery and repair screen. Luckily the screen did not crack. It is happening again now so I am going to have to get rid of it. I want another newer model surface pro because I love it but I hope they have improved this issue!

[@JosephKim]

Haha, what a loyal customer!

[@christinedamrose-mahlmann8969]

@@JosephKim I know I may be taking a chance but I have all the accessories like docking station, pen, and keyboard and they will work with the 7. Keeping my fingers crossed that Microsoft fixed the problem. :)

[@christinedamrose-mahlmann8969]

Oh, yeah, the price was right! LOL

[@sarabel6015]

Please between the macbook and the surface pro which is the most durable device???

[@JosephKim]

There are way too many versions of macbooks and surface pros to say which is better.

[@sarabel6015]

@@JosephKim so it depends on the usage whether u want a device with a stylus or not I am thinking of either getting a surface pro 7 or a macbook pro 2017 or 2018

[@JosephKim]

@@sarabel6015 they are very different two devices. I'd just pick apple vs windows.

[@ericdixon2850]

I saw one of these new Microsoft replacement for $250. Do you think it’s worth it for my son? Thanks in advance.

[@JosephKim]

It would be quite slow for today's standard, but your son can use the pen and touch, it may be nice.

[@ericdixon2850]

@@JosephKim appreciate the reply exactly what I was looking for in an answer. Thank you

[@ericdixon2850]

@@JosephKim would it play Minecraft?

[@JosephKim]

@@ericdixon2850 not sure. Never played it. I wouldn't get it for such purpose though. You probably have to buy the keyboard as well.

[@sheekm227]

I have two of these, valued at $300 each and the warranty is dead on both of them. I just spend $200 replacing the SSD, battery and screen on one of them. The bloating occurrs due to a swollen battery. It was rather easy to fix, and Microsoft wanted me to but a new tablet, of course they did. That was still a fine tablet though, there's no reason to sell it when there's a market for spare parts.

[@JosephKim]

Haha, unfortunately, I failed the easy task of replacing the better. Cracking the screen. I now have a broken device that I am unwilling to spend more to fix.

[@Ladycarib]

Same thing happened to mine this week...I have had mine for 4 years

[@JosephKim]

It is sad. Idk whay to do with it.

[@bambi_cutie]

OMG I could totally relate to your vids my surface pro4's screen has been the same and I've only noticed it recently

[@JosephKim]

Yeah, it seems like a very common issue with surface devices.

[@bambi_cutie]

@@JosephKim I wonder if it would be the same for the surface book and surface laptop🤔

[@JosephKim]

@@bambi_cutie I have been finding that the surface book has the similar issue. Idk about the laptops. I think it is because how thin they are. And it is not easy to get access to it.

[@JoeGillian0]

@@JosephKim in the surface laptop i would say that the battery being in the keyboard not in the screen that should not affect the screen... Was the surface Pro 4 the i7 version with a fan?

[@JosephKim]

@@JoeGillian0 it was i5 version with a fan.

[@Jayjon81]

I'm watching this on my SP4 I bought at launch

[@JosephKim]

How's your device? :)

[@travellingmac2177]

Thanks for the video. Very interesting: I have had my Surface Pro 3 for over 5 years and I still get around 4 hours battery life.

[@JosephKim]

Nice! That's impressive.

[@jombangjam2397]

my surface screen flicker and overheat issues ... retired after 3 years used

[@JosephKim]

That seems about right :P

[@miguelosgcv]

Has dado la respuesta de porque se inflo la bateria. usar otro cargador que no es el oficial (usar un cargador USB-C), eso es lo que causa el daño de la bateria y que se infle. Si usas el original. lo que pasa con los años es que no cargue, pero nunca se pone asi.

[@JosephKim]

(Translated) Perhaps you are right. Microsoft rep did tell me that Surface Pro 4 model in general had battery issues. They even have a separate program for the ones that had this problem within 3 years.

[@TheCodeTinkerer]

Off topic: Who have autographed the cover?

[@JosephKim]

Me! :)

[@TheCodeTinkerer]

@@JosephKim haha nice

[@ronalboruah3476]

I made a purchase of surface pro 4 today do you think I took the right decision? Whether it's good for me as I'm a college going student.

[@JosephKim]

I think it depends on how much you paid, and the age of it. It is a good device, but mine would not last long due to its age.

[@davebcoolin]

I have the pro 4 i7 still fast and no lag. Been through college and now use it for work. Still strong but will upgrade to the pro 8 when ever it comes out

[@JosephKim]

@@davebcoolin may I ask when did you first purchase?

[@davebcoolin]

Joseph Kim early 2016

[@bambi_cutie]

@@davebcoolin did your pro 4 never had the problem of using it for like an hour wherein it heats up and the screen starts to glitch? And haven't you noticed the screen bulging too like what happened in Joseph's vid? I'm so unlucky with this device :( I really do not trust the surface line anymore because of that heating issue

[@spambedam]

My Surface Pro6 TWICE developed fisheyes on the screen and when they showed up it became unresponsive. No re-sets or tinkering made it work again. What DID work, TWICE now, was GIVING UP. After a few months on the shelf I SIMPLY tried turning it on and it worked again. I did nothing else. The fisheyes on screen were gone as well. It's like it gets sick and gets well by itself. The internet is no help but the battery swelling/overheating is a clue. I don't trust the thing now and if I can rescue my files, I'll try getting at the battery. I can't be the only user with this experience so hopefully someone will have a fix. Like Kim, I'm not interested in another MSFT product. A $1200 machine should be better.

[@JosephKim]

Yeah! It should be available to maintain.

[@doghateburger]

I love the surface, the design is both amazing, and horrible at the same time. When it works, its amazing, but when you need to replace the battery, clean the fan or do any sort of repair, its a nightmare or near impossible. After about 3 years of use, unfortunately my surface is suffering from screen flickering issues and battery drain issues. RIP surface (._. )

[@JosephKim]

Can't agree more...

[@kisong1960]

In the meantime, my 4 year old Thinkpad T480 is going strong. I open it once a year to clean and repaste the CPU.

[@troylollysaf9311]

​@@kisong1960 My lenovo w530 i7 vpro still running great!! I wanted new laptop but this one wouldn't break😱👍 Fyi. I didn't clean fan nor repaste cpu😂👍

[@ChaceNick]

If you guys are dealing with the bloating screen, let me know and I would buy your surface pro for parts

[@AugustusMcMillan]

do you repair Surface devices for others?

[@ch3ckm8]

surface pro 4 has that battery issue and screen flickering. However, it's a great device and it has been very useful so I would still buy a newer gen one and recommend the product. It's really hard to find a fully functional laptop that is as portable as a tablet.

[@JosephKim]

It indeed is hard to find truly portable devices like this.

[@strix3055]

No, I got screwed over by the screen flickering. Microsoft can go f*ck themselves, they screwed me out of 1000€.

[@ch3ckm8]

@@strix3055 lol it's still a lot cheaper than aapl products

[@strix3055]

@@ch3ckm8 Yes? I never said Apple is better, in fact I think they are even worse with their business practices.

[@unbroken1010]

? I don't know I can get my hands on a brand new one in the Box still I think it would be good but I think everybody expects a lot from their computers now

[@JosephKim]

true.

[@ericdixon2850]

I just saw a replacement I was going to get for my son to play Minecraft, do you think it is worth it? 250 is the asking price.

[@unbroken1010]

@@ericdixon2850 no clue I would never let my kid play video games

[@ericdixon2850]

@@unbroken1010 ok. Your choice. I asked about whether it would be a good buy. Not whether or not you would let your kids play video games. Thanks for your opinion on whether this would be a good buy or not as far as performance 🙄

[@unbroken1010]

@@ericdixon2850 if I remember correctly people had some problems with the battery you can find a couple of videos about it. You still should look into the scientific data that video games effects the same dopamine levels as crack cocaine does. 😑

[@mikeb2256]

Same thing happened to mine after 5 years. Repair cost was about what I paid for a refurbished one with a 90 day warranty on Amazon ($600). I could have purchased a newer version (at twice the price) but the SP4 was working for what I used it for, so I just went with the refurb. If I can get another 5 years out of the new one I will be happy.

[@JosephKim]

Ah, I paid the replacement fee to sell off the device, it just doesn't sell :P

[@victoryjx6029]

Hi Joseph Kim! Cant wait for your review video on Microsoft Surface Book 3

[@JosephKim]

I would love to review one, but can't afford it :P

[@victoryjx6029]

@@JosephKim Just want to ask will it much better than MSB2? And is 512GB ssd enough for Architecture?

[@JosephKim]

@@victoryjx6029 I just thought it is mediocre upgrade from SB2. Considering it's price point, if you own SB2, it is good enough.

[@JosephKim]

Storage is never enough. I wouldn't recommend 512 for main machine, but I can certainly get by if I actively manage.

[@rajdeepghosh9642]

I love surface even after 5 years

[@JosephKim]

Good for you!

[@mickyleR]

My one died last year. Loved the little thing. Upgraded to a 13 inch MacBook Pro 2019.

[@JosephKim]

How's the Mac world then?

[@j.lietka9406]

Do you still have the Pro 4? The battery can be replaced! What is the M.2 size? 😁 When the battery starts to swell, it's time to replace the battery!

[@JosephKim]

I've attempted and ended up breaking the screen. Was not an easy task at all! I got rid of it. 🤣

[@j.lietka9406]

@@JosephKim I got a hold of the 1724 Pro 4, 512 GB (from an e-waste dumpster) but the screen is basically gone! The rest of it seems ok, but it may be missing too much to make it worth while to rebuild! Besides, there are used, working Pro 4 Surfaces for a reasonable price! Also found an older Surface (also Pro), had Win 8.1, but it was in such bad shape, I just tossed it back! Thank you

[@MrDanthemaniam]

This is a DYI. A battery is $30 a new screen is about $65. So for around a hundred bucks you could afford to totally f up the screen removal and still replace the battery and screen and essentially have a new laptop.

[@JosephKim]

Haha. I wish I had the confidence

[@vicg5323]

great video...gift it to someone that will change the battery. I love mine.

[@JosephKim]

;)

[@rodrigofilho1996]

Just buy a new battery online, replace it yourself, if u don't know how, pay someone to do it, any repair shop can do it. Or just sell the machine online.

[@colinstech6601]

I just bought a i7 8GB 256GB for $250!

[@troylollysaf9311]

Battery bulging, screen flicker yet?

[@juju-be4279]

my kickstand snapped huiahgiuajefw

[@JosephKim]

Oh, no.

[@DaniDani-ui4lg]

When you press it it's flat like normal

[@JosephKim]

Yeah, then blows back up again.

[@saberking7869]

put on sleep before putting in backpack it has a fan which wont work in a bagg

[@JosephKim]

I do, but somehow wakes up on its own.

[@saberking7869]

@@JosephKim For this problem you could replace Windows with Linux

[@kevin-kw8bv]

mine uses 50% ram when idle, the screen flickers when the laptop gets hot and the fans are too loud, i will never buy a microsoft product again

[@JosephKim]

Idle is probably due to windows update/defender checkups.

[@blackdove2292]

Dash please

[@JosephKim]

🏃

[@blackdove2292]

Please 🙏🙏 I need it am in Nigeria

[@Kakunoshin_Niitsu]

That piece of trash stopped working after less than one year of use and it cost me around $1300 technicians in my country advise that they "might" break the screen while taking it apart... Can you believe it? Besides I asume the cost of repair would be around the amount you mentioned... CURSE YOU MICROSOFT!!!!!

[@JosephKim]

🤣🤣

[@scooter6582]

my surface pro book sucks The bottom is peeling off the screen cracked and now is peeling off. I never buy another Microsoft Product

[@JosephKim]

Haha. Notorious.

[@jerryco174]

Send it to me

[@JosephKim]

No thanks!

[@urbanturbine]

Just replace the battery...jeez

[@JosephKim]

Yep! That's what I was hoping Microsoft will do. But they won't :)

[@urbanturbine]

@@JosephKim it can be replaced DIY. But i guess not everyone can do it. I usually watch a KZbin video and tackle it myself. Cheers!!!

[@JosephKim]

@@urbanturbine haha, yep! I attempted myself and ended up cracking the screen. I suppose I wasn't qualified for such task :)

[@urbanturbine]

@@JosephKim understood. Sorry to hear that :(( I will be extra careful with mine 😬

[@JosephKim]

@@urbanturbine haha, yeah. Around the speaker and top corner is where it failed on me. Good luck to you nonetheless.

[@atonyd1]

just get surface pro 7 or 7+

[@JosephKim]

Surface 7 is serviceable?

[@KrishnaNCool]

Sell me I VL will buy

[@ericflorentino6967]

Just give it to.me :)

[@ericflorentino6967]

too expensive to buy...I never had one but I really like that...

[@JosephKim]

Haha, I sold it!

[@ericflorentino6967]

@@JosephKim hahahaha

[@ericflorentino6967]

@@JosephKim next just donate it to me LOL

[@wakiwon6650]

hey

[@JosephKim]

Hi

[@waqasbtm1]

Microsoft surface pro 4 is shit product I have as well after using 30min my screen flickering I think Microsoft surface product is worse

[@10secondsrule]

This is the worst performing piece of sh..t I’ve ever owned. Oh no I forgot I had sp3 b4 that. Never ever will I buy Microsoft product again.

[@JosephKim]

Haha, yet you did it twice!