Ridiculous Things Overheard on a Cruise!

[@garydavies2061]

Emma we do have rolls of carpet for emergencies and can replace a room within an hour, but not for perfume lol. I had a guest complain the microwave in the cabin wasn't working. We found a packet of popcorn in the safe. 30 years at sea in the cruise industry, the general public never cease to entertain.

[@EmmaCruises]

My goodness. Gotta laugh eh?? Where did/do you work? 🥳♥️

[@garydavies2061]

@@EmmaCruises 30 years with Royal Caribbean, from Assistant Purser at the Purser's Desk, now called a Guest Service Officer at Guest Services to currently Hotel Director

[@clingdawg2229]

Here's when the laugh emoji response would be very handy!

[@JulieWallis1963]

I’ve heard the microwave/safe thing before 😂

[@sarge6870]

@@garydavies2061 RCCL is one of my most favorite lines. We sailed on Jewel, Brilliance and Oasis! Oasis is AMAZING!!

[@SpaceBaron]

On this cruise I was on one woman wanted to know where the people who work on the ship sleeps so the Cruise Director answered that they have a submarine following the ship and every night at about 7pm, the submarine docks with the ship and they exchange crews...

[@ivarnordlkken8082]

That was a good solution. :-D

[@lindameyer6397]

These stories need to be remembered when we worry we've lost our minds, these people walk around us to remind us we're okay!

[@davidarts1522]

On NCL Pride of america in Hawaii. Customer ranted that when we sailed past the volcano that it wasnt erupting and that the captain wouldnt "turn it on"

[@EmmaCruises]

No way really!? Oh my 🤣🤣🤣

[@davidarts1522]

@@EmmaCruises yup laughed my butt off when I heard he complaining at the next table at dinner, A crew member confirmed that they get a complaint about the volcano at least once a year,

[@EmmaCruises]

🤦🏼‍♀️🤣

[@jdane2277]

I'd be so tempted "not enough passengers paid the surcharge for an eruption." "What was the surcharge, how much could it have been?" "Well, they now ask for two virgins and a half ton of coconuts. The coconuts were on hand but no one could come up with two virgins."

[@davidarts1522]

@@jdane2277 the average age on that cruise has to be pretty old. Not many virgins available. Heheh

[@Fuzzy_Spork]

My grandmother was a complainer. She took about 3 cruises a year and I accompanied her a couple of times (she always took a family member with her) and she complained nonstop from boarding to disembarking. Everything from having to wait 30 minutes before entering our stateroom after boarding, to the buffet lacking pickled beets, to the poolside party lasting too long so the noise was distracting while she walked from the casino to her stateroom. The last straw for me was when she loudly complained about the smell of someone who was IN the elevator with us! A free cruise is nice, but cruising with Grandma was kinda like visiting a plain of hell. She finally ran out of family members who were willing to keep going with her! Bless her though. I went on my first cruise because she brought me along. I love cruises! Every one is different and I've never found anything to complain about, even if things aren't perfect.

[@EmmaCruises]

Oh goodness!!! I don’t think I could cope with that. It’s embarrassing and annoying. 😂💕

[@jonesyokc]

I know this isn't cruise related, but I was in Germany with my son many years ago. We stopped at a Burger King in Nuremburg to get something to eat. There was a tourist from my country there having an argument with the young person working the counter. Apparently the employee couldn't understand what she was asking for and the lady screamed "why don't you people speak American?" I was so embarrassed. Please don't look at me and think I am in any way like that lady.

[@EmmaCruises]

Oh dear gosh!! 🤣🤣🤣🤣🤣

[@ivarnordlkken8082]

Ach, mein Gott! Muss man English in Deutschland sprechen?

[@markeaston7353]

We were returning to Argentina from a cruise to Antarctica a couple of years ago When a lady confided with us over dinner that she was disappointed with Celebrity for not telling them how cold it would be in Antartica. We waited for her punchline, but there wasn't one, she was serious.

[@kentharris7427]

Antarctica is cold enough to have snow snakes. You know what happens when you get bitten by a snow snake? You get Frost Bite! :-)

[@markeaston7353]

Good one@@kentharris7427 , I will use that one!

[@williamtraynor-kean7214]

We cruised on Canberras last trip, a rather proper British lady on our table at dinner remarked that we did not look like "regular" cruisers on the P&O, I simply remarked that I had cruised on the Canberra before and remained silent. She then demanded to know when I said 1982 and she demanded to know where we had "gorn" the gorn because she thought she was quite posh. I remarked the Falkland Islands and added "the shore excursion was a bit of a bastard" which seemed to keep her quiet for the rest of the trip.

[@wyldjim]

Hahaha, and Maggie Thatcher was the cruise director ;)

[@johnbee7729]

Most of the non British and non Argentinian crowd may need an explanation on that one.

[@gilles111]

@@johnbee7729 Depends on your age. I'm old enough to remember the war at the Falklands back in 1982 and no, i"m not British (or Argentinian).

[@jdane2277]

That's priceless

[@michaelsommers2356]

At least you didn't have to pay extra for the excursion.

[@lianne2830]

My favorite was the couple angry because they packed shorts and bathing suits and were freezing their butts off because they booked a cruise to Alaska!!!!

[@shadrach6299]

Alaska has warm months and mosquitoes too. We went in May

[@VikPaints]

Having served the public for 7 years in a post office, nothing surprises me. I used to have customers complain the money wasn't given out face up showing the queen, too many creases in the notes, asking me to check thru to find particular serial numbers on notes.... the list is endless. Most of these people need a good slap to bring them into the real world lol.

[@irishfergal]

That's hilarious and at the same time stunning! Are you supposed to get an ironing board and iron the money?

[@markwestaway7207]

@@irishfergal and if they did they'd be busted for money laundering.

[@larrybrown1824]

On US Navy ships steps do indeed go up or down. Port steps go one way, starbord the other way. That's to speed the crew to General Quarters. Maybe the cruise ships need to do the same for the stampeed when the buffet opens! LOL

[@VidIan262009]

I was thinking the same thing about naval vessels when Emma read that comment. Of course, I would wonder if the lady complaining has ever actually been on a naval vessel. Who knows, perhaps she was once in the Navy. You never know.

[@asd67lkj]

Same in the RAN....Easier to run around carrying ammo, if everyone is going the same way...

[@richardgelber2740]

​@@VidIan262009She was in the Navy with the Village People.

[@Ape4Apes]

Not cruise- but ocean-related. I love going to the Oregon Coast and getting a room close to the water so I can listen to the waves. At one place I stayed, the woman at the front desk told me about a previous guest who called from her room to complain about the sound. "What time does it stop?" she asked.

[@AuntK68]

One of my favorite vacations ever was Oregon - we had a hotel on the beach in Lincoln City and kept the balcony door open every night so we could sleep to the sound of the waves!

[@stanwolenski9541]

My wife tells me I always get what I want on cruises. I find the best way to do it is not to complain, just state what I need and ask is there anyway it can be accommodated. Most importantly be respectful, never raise one’s voice and thank the crew member(s) for going out of their way. The crew works terrible hours, are away from their families for months at a time and their accommodations are nowhere as good as mine.

[@willgaukler8979]

... the crew seems to never be off either ... they deserve every cash tip they get too ...

[@tonkerdog1]

I work in aviation. On an American flight inbound to London Heathrow, a passenger asked why the queen had Windsor castle built so near to the airport!

[@EmmaCruises]

🤣🤣🤣🤣🤣🤣

[@KenGoesCruising]

I once heard an American lady ask a tour guide 'why did the Greeks build so many ruins'

[@Paul_Wetor]

As if people would travel to see deliberately-created ruins?! This is the most bizarre question ever.

[@theannruddgroup]

I’m embarrassed 🤦🏼‍♀️. Not all American women are that daft.

[@KenGoesCruising]

@@theannruddgroup I know that Ann my aunty would never forgive me if I thought that.i have many family and good friends in the USA

[@VidIan262009]

A friend of mine was touring a castle in England and he heard an American tourist ask “why did they build the castle so close to the freeway?“ I kid you not.

[@AuntK68]

Proud to be an American, but there really should be some sort of test to pass before some of us are set loose in the world! 😂🤦‍♀️

[@keith6400]

I remember on a cruise forum site a guy was asking how big the Princess' window suites were and the layout. Another guy said he had been in one and noted it all down. Next posting was a technical drawing with measurements to the millimetre, radius of how the door opened etc. it was a complete blueprint architects draft he had made while on holiday.

[@bbergs8628]

I did hear a guy at the buffet who complained to everyone that the ship had the wrong type of cream cheese cheese - he had a plate full of smoked salmon, capers, onions, several bagels & he apparently didn’t like the cute little balls of regular cream - he wanted the whipped type (but he wasn’t funny - because he was yelling at the young crew members who were working so hard to refresh the buffet)! And Emma, I was on a Princess cruise several years ago - I had been upgraded to an owners suite which was truly incredible- I fell in love with that suite but noticed that the carpet near the walk-in closet was wet - I thought that maybe the passengers who had been in the cabin before me had spilled something on the carpet & perhaps the cleaning crew had just cleaned that spot - but it kept getting wetter - so I told the absolutely wonderful cabin steward about the wet spot - he told me & my friend Nancy to go get some lunch & he would take care of the carpet right away - we came back from eating a leisurely lunch about an hour later & the carpet had been replaced - brand new carpet (and there had been a pipe underneath the floor that had been leaking which is what caused the wet carpet - so the leak was repaired)! I stood there in total amazement!! If I needed carpet replaced in my house it would probably take at least a week & here we were on a cruise ship embarking from Seattle heading to Alaska & we had brand new carpet! I had always known that cruise ship crews & maintenance guys were capable of handling just about anything - but I was really so impressed by this - our little floating city could be refurbished & immediately!! Our cabin steward deserved the very generous extra tip we gave him before we debarked - he went above & beyond the whole week!!

[@EmmaCruises]

My goodness! that's amazing! What an experience 😍♥️

[@AzeraV]

Wow, did you sign up for auto upgrade?

[@bbergs8628]

@@AzeraV - No - we were given the upgrade to the owners suite about a week before the cruise - it was a wonderful surprise. Only thing I can think is that the people who had booked that suite had to cancel & the balcony cabin that we booked would have been easy to re-book (the suite - probably not) - and my travel agent told Princess that I was recovering from cervical fusion surgery - would be using a scooter & wearing a hard neck collar! The suite was amazing!

[@anakerose]

The best one I heard was when I worked Client Services at my agency. A lady called and wanted to know how she could schedule the whales and dolphins to swim by her balcony when she was enjoying a glass of wine on her balcony. She was dead serious!!!

[@EmmaCruises]

Really. How. 🤣🤣🤣🤣

[@anakerose]

LOL I'd love to know too 🤣 I thought she was joking, but she was serious. It took all I had not to burst into laughter. Even telling her that you can't schedule wild animals didn't work....

[@krdiaz8026]

Should've said, "Madam, I'm sorry to say, but the whales and dolphins are on strike until next month."

[@ruthiemay423]

When that lady got home, she called the police and asked if they could move all the deer crossings. 😂

[@TommyNewnes]

I've never worked on a cruise ship, but having worked in hospitality for years, I've heard just about everything. On a helicopter ride on Grand Cayman, a lady on board the helicopter with us asked the pilot, "Does the water go all the way around the island?" I overheard another lady ask one of the cruise staff, "Excuse me, what elevation are we at?", to which the employee looked down the side of the ship towards the water and replied, "About 40 feet." And easily the best response I've heard was when a gentleman had asked, "Does the ship generate its own power?" Clearly the cruise line employee had either been asked that before, or was expecting it, because he went into this rather lengthy fake explanation of how the ship was plugged in at the port in Miami, and being the last day of the cruise, there was an employee named Jose down below deck, who's responsibility it was to reel the cable back in, and make sure that it doesn't get tangled up before the next cruise. And while it isn't cruise related, since I live in a ski town, you'd be surprised how many tourists have asked me over the years, "Do you know what elevation the deer turn to elk?", and occasionally, "At what time do the Maroon Bells chime?" (Maroon Bells being the name of a pair of local mountains)

[@EmmaCruises]

Oh my goodness!!!!! I love all of these, thanks for sharing 🤣🤣🤣

[@tinabean713]

These are nuts! A tour guide in Hawaii told me about tourists complaining that you couldn't drive between islands or asking how to get to the bridge that takes you off the island. Also, I am ashamed to admit I've never seen an elk in real life but was trying to keep an eye out for them on a road trip last October. When I saw a picture I realized I'd really been keeping an eye out for moose. Is it just me or do they look like deer with fuzzy antlers?

[@TommyNewnes]

@@tinabean713 Both deer and elk have fuzzy antlers, depending on the time of year. They shed their antlers towards the end of winter, like in February, and then the antlers grow back, which is when they look all furry. Eventually the fur falls off, leaving just the bone of the antlers. I don't remember the technical term, but moose, elk, and deer are all in the same family of animals, so there are a lot of similarities. I'm not sure about all elk, but the ones around here are usually easy to tell from a deer because they have a white butt, and the male elk have longer fur around their neck, sort of like a lion's mane. The males also have a much larger rack, at least compared to mule deer, which are the deer we have locally. Elk are typically bigger than deer as well, although I don't know that the difference is big enough to tell unless you saw them standing next to each other, unlike moose which can end up quite a big larger. We have moose here locally too, but in much smaller numbers. I'm not sure the best way to tell them apart driving down the road, unless you see them quite often and can spot the differences in a split second, but I'd say probably the most descriptive thing between the 2 would be the larger rack and white butt on the elk.

[@EKA201-j7f]

When I saw some elk, I was really impressed with their incredibly long legs, the beige ruff around their neck and chest, and their sense of style! Or was it just the lead female? And they didn't rush out of the road, they lazed.

[@markharvey573]

I think Hyacinth Bucket was on one of these cruises. Lol.

[@EmmaCruises]

🤣🤣🤣🤣

[@richardgelber2740]

She was on all of them.

[@RegularPersona]

The best one is the person who went onto their balcony and there was a building there while in port. The person complained about not having an ocean view cabin.

[@EmmaCruises]

Oh goodness 🤣🤣🤣

[@harlanabraham7772]

Emma, Am subscribed and even hit the like button. There are quite a few passengers that complain about everything they can. I met some of them on different cruises. Need buffetts and inside staterooms.

[@EmmaCruises]

Thanks so much 🥹❤️

[@logicreversed18t]

It's a frustrating human truth: the squeaky wheel gets the oil. Complainers get stuff. They can often make such a bug stink they get upgrades, they get refunds, they get free drinks or appetizers, and so they do the same routine everywhere. With a decade of service industry experience, I can confidently say I'm happy to have left the chronic complainers behind.

[@sarge6870]

That kind of goes both ways Christian. I actually waited on the Guest Services line once just to tell the staff how much I was enjoying the cruise and the great job they were doing. After getting nothing but mostly complaints all day, the GS member was kinda of thrown off by my compliment! We wound up with a free bottle of wine and chocolate covered strawberries as a thank you for the compliment!

[@oficial52011]

6:48 they are probably looking for a cruise ships with moving stairs

[@danielschechter8130]

Not cruise-related, but I was in Mexico and standing behind an American lady who was complaining loudly because the signs were in Spanish. In Mexico!

[@EmmaCruises]

Oh dear, what do you do with people like that 🤣🤣🤣

[@gilles111]

Worked on a cruise ship for 6 months back in the '90s. Some people do have very strange complaints. Best 3 complaints I remember: * Like there was nothing at the breakfast buffet she liked. We had all sorts of bread, cereals, milk, juices, pancakes, eggs etc. etc.. You could take a full English, American or Continental breakfast if you wanted. The lady wanted some kind of very local South American item. No we don't have it onboard and no, we are not going to order it in for you only. * Someone complained about getting seasick, well that's really annoying but he was pissed off because the ship sailed across the ocean instead of moored up in a port for the whole cruise. He never thought a cruise ship would sail from one port to another when he was onboard. He thought he would travel by plane to another city and the ship would show up there by magic... * A man complained there was no pleasure park at the ship for his kids. We pointed him towards the swimming pool, play court, arcade, kids club, cinema, but he and the kids were very annoyed there was no rollercoaster and no waterslide park at the ship. Because that's what they "need on vacation". Well sorry, but where at the ship would you think where those would fit? And of course all kind of other strange complaints. Like the logo of the cruiseline was on the towels, lot of things had a white&blue theme (yes, those were the colors of the cruiseline), we didn't serve wine at the breakfast, the chocolate sauce to pour over your ice cream at the buffet was warm (she wanted it cold - if we had it cold it would be a solid junk of chocolate), the strawberries had small specks at them - yes, that's how real strawberries look. The hot tap water was hot, yes, that's why there is cold water to mix in at the shower/sink. Did book a softdrinks-only-package and complaining she had to pay for her alcoholic drinks. The family who went in to the city at a port, met a crewmember (who had a day off and also went into town) and the crewmember didn't recognize them immediately and didn't want to carry their bags back to the ship. And of course at every cruise there were a few who didn't return on time and found their ship gone at the port and be amazed the ship didn't return to collect them. After the 6 months experience of working on a cruise ship, I won't be surprised by whatever someone wants to complain about ;-)

[@EmmaCruises]

Hahahahaha these are fabulous! I love these so much. Thanks for sharing 😀💕

[@EmmaCruises]

I read these out to my boyfriend, brilliant complaints 🤣👏🏼

[@redwingblackbird8306]

In Star Trek, at least since the TNG series, elevators and lifts do go Horizontal(sideways) also.

[@marthaanderson2656]

Have just recently found your channel. I am intrigued by small river boat cruising. I dont think I could put up with the large mini-city cruises and based on these letters hope that these type people trend on the large lines. Love the wire cat in the background

[@jmb1101]

Your delivery is hysterical!

[@EmmaCruises]

🤣🤣🤣🤣 Thanks!

[@monarusch4087]

6-7 years ago we are in the Haven on NCL in a 2 bedroom suite. The 2nd bathroom had a leak from the shower that was leaking into the main entry way. We reported it and they said they would fix it while we were out on a shore excursion. We expected them to fix the leak and put some fans out to dry the carpet - when we got back from the excursion we had to way for a little while to get in our cabin because they were replacing the carpet in the entire cabin. I was really impressed!!!

[@Bright_Broccoli]

Very impressive

[@elaine4498]

What a great video, so funny, the world would be boring if it was not for these idiots that complain at everything. Well done Emma your content is fun, so glad I have found you, brightens my day

[@EmmaCruises]

Thanks so much 🥹❤️

[@SuperDenchy]

As someone that works in hospitality (albeit hotels not cruises) none of this surprises me at all. I can't stress enough the importance of treating hospitality workers with respect, especially if you are trying to get us to do something unusual or accommodate a specific request for you. The moment you raise your voice you will not get a thing from us at all. It always amazes me how people think that shouting and swearing at me will get them what they want when in fact it's exactly the worst thing they could do.

[@EmmaCruises]

Yep!!! Couldn’t agree more. Good manners go a long way. 💕

[@eminiarvii]

Emma, you are so right some people just like to complain. I have been on over 70 cruises since 1972 and must have heard very similar critical remarks on every cruise there is one alluded to in your video…Thanks a bunch. Maybe some day i will be blessed to meet you on a cruise in person..keep on sailing🚢🚢🚢

[@colinrush6389]

At breakfast on the Queen Elizabeth we heard a lovely, but rather naive lady, order the fruit "compost". We heard one American lady complain that the chairs in the theatre were too narrow for her. The member of staff was very diplomatic when answering that. On a cruise to the Canaries, with three sea days heading out before our first stop, one woman moaned that she was getting "stir-crazy". Did she not know where the Canary Islands are? Or that the ship would take three days to get there when she booked? You hit the nail on the head later in your video when you said how some people are just looking for things to complain about. If the toilet overflows, or shower doesn't work, those are things worth complaining about because they should work and you can't do without them. But the wrong colour bread or the wrong type of jam really does not matter. And when I'm on holiday, it matters even less.

[@jasonbecker4049]

Very diplomatic🤣 you made my day!

[@blisteringherb]

It’s always surprising that so many adults haven’t developed emotional awareness or regulation skills. That’s a skill they definitely could’ve spent some time on in primary school.

[@EmmaCruises]

😂😂😂

[@CruisingAsCrew]

I love this video. Working on cruise ships myself I can relate to this so much. A question I have got more than once is "Do you live on the ship or fly home every night'? The woman asking about getting eggs from the nest is amazing ha ha. Love your videos!

[@EmmaCruises]

I can't believe that's a real thing... (I do believe you I mean WHO ARE THESE PEOPLE) 🤣🤣🤣🤣

[@CruisingAsCrew]

@@EmmaCruises I know I once laughed in a woman's face before realising she was serious. I felt kinda bad but couldn't believe it at the same time!

[@VidIan262009]

Regarding having live animals on board, I know way back in the day on naval vessels they used to keep live chickens and pigs and, if it were a larger warship, even a small cow or two on board so that the sailors would have fresh meat after a couple months of sailing. Obviously those days are long gone!

[@stevenkukene9970]

While on the Ruby Princess watching a show in the Atrium a fellow passenger turned to me and asked what ship are you on? With a straight face I replied Independence of the Seas, isn’t it beautiful? I swiftly walked away.

[@EmmaCruises]

😳🤣🤣

[@ivarnordlkken8082]

Why didn't you say "Titanic"? LOLZ

[@danielroach5415]

I heard lots of silly complaints when i was queuing at guest services to tell them that the sea looked too wet

[@MikeJones-nu4sd]

Hi Emma, just watching some of your older videos. Referring to the horizontal elevators, perhaps this was someone who watched Star Trek. 23rd Century elevators, called Turbolifts, do move vertically and horizontally to get you around the overlarge spaceship. However, I've never encountered someone who thought these existed yet. Maybe Royal Caribbean can put them into Icon!

[@margaretmathis4775]

LOL, my first thought was a ST turbo lift, as well!

[@christineriley5697]

My thoughts exactly

[@BubbleGumzKorner]

On my first cruise ever, I brought my younger cousin with me, who had ALSO never crusied. We were both in our 20s, me late 20s, her early. We got on the ship for a 7 day caribbean cruise to 5 ports in Miami and I began unpacking my bag. She just laid on the bed and chilled. I finished and we went to go eat. Went about our day (b/c we got there at like 11a) on HAL Zuiderdam. Later that night, I noticed she hadn't unpacked and was only grabbing items out of bag and putting the bag back down, still full. I asked her "'uh, aren't you going to unpack?" She was not going to unpack. She thought we stayed in a hotel in EVERY port. I asked her, so what do you think the beds right here and the closet are for if that was the case? Yeaaaaaaaaah, we are both born and raised in the US, have TV and the internet and it was only 2014. The look of oooooooooooooooooh across her face. Yeah, obvious things are not so obvious if you don't do your research.

[@EmmaCruises]

Oh my that's brilliant. What a nice surprise to find out you can unpack! Haha!

[@lakiiamccall3051]

Okay, that is hilarious!!!🤣🤣🤣

[@cjohnedds6918]

All I've got to say is that your husband is one very lucky guy. He has a wife who is beautiful, smart, and has a brilliant sense of humor. I love your vlogs.

[@malcolmcook1915]

Overheard a gentleman at guest services complaining that he couldn't get his local newspaper delivered to his cabin every morning.

[@EmmaCruises]

🧐🤣

[@tiffprendergast]

Nobody reads papers anymore

[@michaelsommers2356]

@@tiffprendergast That's because you can't get them delivered to your cabin.

[@PatrickDBaker]

The best one everywhere “Do you know who I am?”

[@DCLayclerk]

There's one about Matt Damon (or maybe Leonardo DiCaprio, can't remember) where he was at a cafe and barged to the front of the line to order his mocha latte or whatever, the employee told him to go to the back of the line, so the entitled actor said "do you know who I am" and the employee responded "yeah, the guy who's not gonna get his drink." LOL

[@markwestaway7207]

"Can someone please help us out. This person doesn't know who they are."

[@andrewprice7373]

Great video. Not sure if it would be safe for some of those people to leave their house, let alone get on a cruise ship.

[@crscott9908]

Probably true, but it would take away from the people watching aspect. I can be entertained all day with a well located deck-chair view of the pool and 'open' areas. If it's cool or cold, the atrium is a fun spot.

[@ivarnordlkken8082]

One thing with ships is that you simply can't go missing, unless you want to swim.

[@mark-gg2oh]

Self -privilege .. entitlement .. what has happened? Consideration and respect as well as common sense is vastly fading away.

[@10lauset]

Many, MANY years ago, there was a movie called 'Up the Down Staircase' or was it 'Down the Up Staircase'? It was set in a school in the US. Cheers

[@scallopohare9431]

Up the Down Staircase.

[@paulboden7850]

Emma, you might be onto something. A small farmyard on a ship could be very popular. Some chickens, ducks, pigs and a few cows for fresh milk, brown cows for chocolate milk.... 🐷🐮🐓🦆

[@EmmaCruises]

Haha! I wondered where you were going with that 🤣🤣🤣

[@aussiejohn5835]

Paul, they tried that on the SS ARC. The Captain was Noah. Too many sea days and the guests behaved like animals. Embarkation was orderly 2x2. Some refused to unpack their trunks. The food was disgusting. All inside with no ocean view and the weather was terrible and unrelenting.

[@shivaunwhite1077]

This is not cruise related but I was on a tour in the UK some years ago. I was talking to a lady, told her I was from Australia. We got to talking about what other trips I had done. I told her I had been to The Phillipines she said " Oh, was that a long drive? " It took all my self control to keep a straight face. By the way this lady was not Australian nor British.

[@crscott9908]

Up the Down Staircase - Bel Kaufman (1964) :) Also, (as noted by others) people with a military background may question the up/down direction of travel.

[@EmmaCruises]

🤣❤️

[@diannekane1146]

I got a particular chuckle about the chickens below decks story. I know in fact that there was a class of US destroyers, the Kidd class that was ordered by the Shah of Iran in the 70’s. They hadn’t been delivered yet when the Iranian revolution occurred in ’79, so the US didn’t deliver ship them off to Iran, but kept them instead. One of the specifications for the Kidd class build was an actual room to keep live goats aboard for producing goats’ milk for the crew! Of course, when the US kept them, the goats’ rooms were utilized in other non-animal ways! While aboard the USS Spruance, we passed the Kidd, the class of which closely resembled the Spruance class.

[@michaelsommers2356]

In sailing days, before refrigeration, it was common to have livestock on board.

[@RKusmie64]

"Kidd" class...room for goats. Get it? Get it? lol

[@carolandrews2882]

You are looked after so well. I felt like a queen. What a load of moaners.

[@stephenphillip5656]

There are some professional complainers out there, usually they are trying to get their money back or at least get a refund of part of their ticket price. There are also some people who really shouldn't be out in a public place without a responsible adult by their side at all times. I enjoyed your insights into the psyche of people who expect *everything* to be done for them. Thank you!

[@anthonyroberto3689]

I work at the Pursers office on ships, and I'll never forget a man complaining because we were leaving Auckland at the scheduled time and he argued that he booked this cruise to have dinner with his friends there at 6:30pm, he DEMANDED that we stay. I explained to him that he's welcome to stay, and meet us at the following port. It was a lot.

[@mguilbault3554]

I think the up stairs and down stairs might be from the Navy.. during general quarters we had stairs "ladders" that are up only and down only. You see this sometime in films, this might be where this came from

[@EmmaCruises]

Ooo that's interesting! Thank you ♥️🥳👍🏼

[@michaelsommers2356]

Up and forward to starboard, down and aft to port.

[@sunnyscott4876]

Up the down staircase......

[@oliviashawyer9135]

The last one I can totally relate to I’m just a teen and been on many cruise ships , majority of the cruises we go on start with a argument like that but I just believe it’s just the stress of getting there and packing as the next morning we are completely fine

[@VidIan262009]

Hahahaha! “They won’t replace a carpet because it smells nice!” Love it! Regarding elevators/lifts going sideways along with deck, when you were talking about that I immediately thought of Star Trek where the elevators on the starships can go both up and down and sideways through the ships. Course, that’s set 300 years in the future! I personally enjoy walking the length of the ship. Especially if you do it up on the decks it is quite lovely.

[@EmmaCruises]

🤣🤣🤣🤣🤣🤣

[@diegovasquez4009]

You can do more than a million videos with this topic! LOL. Excellent video like always!

[@EmmaCruises]

Haha! Thanks Diego 🥳♥️

[@cijmo]

I hate the "Don't go on this..." statements. Why? Well, we were on there and had a really rude waiter. So...like...don't go on that cruise because there's a rude waiter? Regarding lay-out, it's such a different story when you're solo. You're never in your own way. I've only been in one cruise but I don't know how two people would have made it around in that room. The one I heard was someone talking about pier runners. We had waited almost an hour and they were so ready to leave and the runners came up. I said that I was surprised they'd waited so long for them. A lady said "Well, they should give you warning." I said "I booked this 18 months ago, as far as I'm concerned, that's when the warning started."

[@dougminihane7711]

We were on Norwegian Gem in 2012 and got caught in Hurricane Sandy. Captain made a run from Caribbean to get back early but Port Of NY were clearing out and weren't allowing any ships in. We had to head back out into the North Atlantic. ( 9 Day cruise turned into 14 - Happy Days !!!) The services desk was practically swamped with people demanding to be let off in NY. "We have to get home..." "It won't take 10 minutes just to let us off and you can head back out again..." "We're being held against our will...." "We're going to sue you for not letting us off..." etc., etc.. The list was endless. I thought it was hilarious. Most people were fine but there was a far higher than average number of whingers that we had to listen to until we eventually got off the ship on the following Friday.

[@stanwolenski9541]

New Yorkers, it’s their lot in life to complain.

[@karledwards2319]

At the hand wash station at the entrance to the buffet, I heard the very friendly cruise staff girl ask a woman to please wash her hands before entering the buffet. The woman replied (American accent) "I don't need to wash my hands, I'm a clean person."

[@EmmaCruises]

🥲🤦🏼‍♀️

[@florencel5816]

I wonder how she's handling covid...

[@wouterdeprest7470]

For horizontal elevators, go to ministerie of magic

[@EmmaCruises]

Yes! EXACTLY 🤣🤣

[@reclusivegrub]

Perhaps they got confused with the turbo lifts in Star Trek thinking that they go sideways?

[@rachaeljones4681]

One lady at customer services complained that she didn’t bring enough shoes with her due to the bad weather and wanted a refund for part of the cruise 😂 Another man expected to keep putting incontinence pads down his toilet in his cabin despite blocking all the cabins for several days in his row because he wouldn’t be told they do not drop straight into the sea! 🤦‍♀️

[@arikirsch8168]

Many of these blokes will be future Darwin Award winners

[@vickielynn222]

LOL! Emma, your vlog is so funny! Today, I really needed a good laugh and you delivered! Thank you my friend across the pond! Have a wonderful week! Blessings!

[@EmmaCruises]

Yah that's great! Thanks for watching Vickie 🥳♥️

[@clingdawg2229]

Thank you for the laughs! In the midst of my country's travel restrictions, I'm so antsy-- I would settle for chickens right in my stateroom if I could go on a cruise right now!

[@EmmaCruises]

Haha 🤣🤣🤣🤣

[@nannyg666]

I have almost no interest in large boat cruises, but I like to listen to you talk.

[@EmmaCruises]

Awh thank you! 😀

[@parkestevens9822]

Have you ever read some of the reviews on cruising websites? Like I found dust under the wardrobe? Not sure why people are like that.

[@EmmaCruises]

Oh yes 🤣🤣🤣

[@andreagriffiths3512]

I went to put my bag under the bed and found a little sign which I pulled out “yes, we vacuum under the beds”. It gave me a good giggle as I replaced it.

[@josephrobichaud5198]

I've seen where people companied there was to much sand on the beach and wanted there money back for a shore excursion, another one wanted all there money back for an 11 day cruise because the ship got back to the dock 10 min, late and they missed there flight home. WTH! Most people just just pi** me off.

[@EmmaCruises]

🤣🤣🤣

[@andyprice5882]

Hi Emma love your videos, I cant believe some people can come out with these comments without saying it to themselves first... but again there is no cure for stupid!!!

[@trooperdgb9722]

The "one way stairs" may not apply on cruise ships.... but it does on (some) warships. with such narrow "stairs" (more like ladders of course) congestion is reduced by ships having systems in place such as "Port/Forrard/Up and Starboard/Aft/Down" maybe they were old Navy folks! lol

[@EmmaCruises]

Ahh yes! Makes more sense in that situation 😂❤️

[@Lesnbj]

Emma. You are a delight. Keep up the good work!

[@EmmaCruises]

Thank you! 😁❤️

[@eleffbee]

I once heard a passenger ask a crew member if they all slept onboard.

[@EmmaCruises]

🤣🤣🤣

[@covtmm]

This was a super common question when I worked on ships worryingly. I was based near guest services on my last ship and was asked this at least once or twice a cruise.

[@msm0199]

these were brilliant, just the sort of giggle I needed today. You do wonder what goes through the heads of some folk but I'm sure we've all said stupid stuff sometimes (I definitely have!) x

[@MountainFisher]

I had a guy's wife on a fishing charter complain about how scary the ocean is. I had to ask her why she came on the fishing trip, two days at Catalina. She said because her husband was going. She couldn't bear to be away from him. I asked her morose husband why he let her come and he just shrugged his shoulders and said that's just the way she is. I told him he better get her to stop her whine a minute diatribe or my dad would leave her at Avalon on Catalina when we get there in two hours. He brightened up and said "Really, do you think he will?" He did.

[@gerrymccartney3561]

Thanks for the top tip, I now know that I should start at the bottom if I want the stairs to go up.

[@keithholland1376]

Great vid. You could do a series on this - To thick to cruise!!

[@johnhughes3585]

First time on river cruises. Got on the first ship and set in lounge. Realized was not my boat mine was one over. Should have watched your river cruise video first. Did not realize had to walk through other river boats at ports.

[@EmmaCruises]

Hahaha! I can totally see how this happens 😅😅😅

[@butchhaight3320]

Love this video Emma well done

[@EmmaCruises]

Thank you! 😍♥️

[@LeedsRider]

Great great video but I absolutely love the wire frame cat in the corner! It's amazing.

[@EmmaCruises]

Haha!!! Just a sticker 😀👏🏼

[@LeedsRider]

@@EmmaCruises Damn. Well now I want that sticker 😅

[@aislingniriada1249]

I've only ever been on one cruise but I heard two women moaning to each other about the fact that there were far too many children on the cruise. She didn't expect children to be everywhere (with the exception of the adults area which they both agreed was too small). Apparently children should be restricted to their cabins and the kids club and they just didn't expect to see so many kids on this cruise. We were on the Disney Dream.

[@margaretmathis4775]

🫣🫣🤭🤣😂

[@75ur15]

Only one way stairs I've seen on cruise is during ports....where getting off the ship you go down the stairs, and any early people coming back have to sue the elevator to get back up...later the stairs are allowed 2 way again

[@TSKseattle]

The lifts on the star trek enterprise travel in all directions and are constantly in motion. You get on, state where you're going, and it routes the lift up down sideways to get you there

[@cob9834]

Aircraft carriers in the United States Navy avoid rain patterns but it’s a lot to ask from a cruise ship that already has its cruise mapped out.

[@irishfergal]

This was a really hilarious video! Everyone who serves The General Public has stories of people who are stricken with no social grace or self-awareness. As a teacher, I was in a shop getting some gift wrap for Christmas and I felt a tap on my shoulder. I turned and it was one of my students, so I said, "Hi it's great to see you." He replied, "Have your graded my paper yet? What's my overall grade?" I have 119 students this term, so I was gob-smacked. I love my job because it's never ever boring and always full of surprises.

[@nickdubbin2636]

I was a tour guide in Amsterdam for 3 years, weather was always a problem for tourists, too hot, too cold, too windy or raining. I got assaulted 3 times because I can't change the weather, I had work arounds for most weather scenarios, for some it wasn't good enough. In hot weather I would set up day time activitys but start the sightseeing tour at 9pm, its cooler, less people around and the city looks good at night with the lights on. Epic picture time as well.

[@EmmaCruises]

Sounds good! 😁🥳 Thanks for watching 😀👏🏼

[@PennsyRailroad]

Great video. Looking forward to seeing you soon.

[@EmmaCruises]

Thank you! 😁❤️

[@harisonmay1305]

How do the crew deal with this, as they have someone demanding a service they can’t give, whilst trying to satisfy their needs, so they have a nice holiday so it doesn’t reflect badly on the company all while trying not to laugh. Your videos are great by the way.

[@sarge6870]

Hi Emma. The term "Lift" is not an American thing. It's a maritime thing. One thing I have found (even did it myself) is too many seasoned cruisers spend too much time comparing their cruise to past cruises. The only one's that make stupid remarks like "which way do the steps go" are people just lacking common sense! Here's one to add to your list...When doing a 15 day T/A crossing some years ago, a guest got caught smoking in his cabin. He was fined $250 USD but he thought that was buying him permission to smoke for the rest of the cruise. He got caught 2 more times, was fined $250 USD for each offense and was debarked in the Azores. Some people just need instructions on how to breathe! Love your uploads :)

[@tomkilcullen9593]

Entertaining video. Enjoyed your toilet flush impression. Thanks

[@EmmaCruises]

What a comment! Thanks Tom 😂👏

[@gavinjenkins899]

There is actually a building they made a few years ago that goes sideways and up/down! And people do indeed refer to it as a wonkavator. It goes across the skybridge between two halves of a two tower building, and then to another floor in the other building.

[@kays749]

A lady on complained about the noise from the band in the lounge below her cabin and asked the ship to move it to another location or make the band stop when she was going to bed.

[@baylorgirl2013]

Hi. I enjoyed watching your video, even though I'm over 2 years late 😀. Regarding "one way stairs". During the height of Covid, many different technique were used to limit social interaction, e.g., closing break areas, telework shifts, etc. One building had multiple staircases. To limit cross-traffic, some staircases were designated to only go up and others to go down.

[@LarryFasnacht]

I was on a cruise where a lady asked “where does the crew sleep at night”. She thought they got off then back on again in the morning.

[@EmmaCruises]

Yes!! 🤣🤣

[@noeldillabough]

About the sunburns, one of the things I discovered (WAAAY back) was just how much stronger the sun is down in the tropics! Surprised me!

[@EmmaCruises]

Haha! 🤣🤣🤣

[@VidIan262009]

Yes!!! We took a cruise to the Bahamas in 2018 and my son (who is naturally brown skinned) got fairly sunburned. He’s fine but he still has the ever so slight tan lines from that burn to this day!

[@tinabean713]

I'm from Texas and the only time I've had serious allergic reactions to sunburns were both in Mexico (Cancun and Baja). It never occurred to me that just one country to the south would have a much higher UV. The second time I was only out in the sun without sunscreen on my legs an hour or two (because they could use a tan). They swelled up so huge the next day, and I wound up having to get a steroid shot when I got home. Always sunscreen anywhere remotely tropical!

[@tiffprendergast]

@@tinabean713 yess

[@beckyhalvorsen2126]

We were on a small cruise line many years ago and we heard people complaining because they did not have ranch dressing. The food on this ship was fantastic and I just laughed because their complaint was no ranch dressing.

[@kentharris7427]

I was on a cruise ship and this couple was complaining that the microwave oven in their cabin was not working, the customer support lady asked where the microwave oven was located in their suit. and the customer support lady said. "madam, that would be the safe!"

[@EmmaCruises]

🤣🤣🤣🤣🤣

[@itsmephil2255]

Regarding the stairs, that reminds me of the line in Ghostbusters when Ray asks "where do these stairs go"?? And Pete replied "they go up" And apparently it was an improvised line

[@anormalcommentor9452]

I found you yesterday and I've just loved these videos. new subscriber

[@EmmaCruises]

Oh hello! Welcome welcome 😍♥️

[@anormalcommentor9452]

@@EmmaCruises :D

[@nataliemaxwell4292]

great video the omelet / egg story we seen / heard a very similar situation on the epic Barcelona Round trip. the chef explained in Europe we can keep our eggs on the shelf but in America there eggs are diffident and have to been kept in the fridge

[@EmmaCruises]

Haha! Thanks for joining us on the live today Natalie! I always like seeing your profile picture. I need one like that of Hudson ♥️😍

[@stanwolenski9541]

It ‘s true, in the US the eggs must be sanitized and refrigerated, most of the world, no so they can be kept on a shelf without refrigeration.

[@geoffcushnet3675]

Thank you for your lovely videos Emma. You may be amused by one story I have. I used to be a Navigating Officer and, on my first evening in charge of the ship, a passenger asked me when we were going to stop! She thought we anchored each night. I was offered a post on a cruise ship in the 1960's but turned it down, since I preferred cargo that I could kick! Lol. Keep up the good work.

[@EmmaCruises]

Haha!!! Love that 😂😂😂😂