Ring Alarm Helps Save André’s Family From Carbon Monoxide Poisoning | RingTV

There is nothing more important than protecting your family. André and Mariale just put their one-year-old son down for a nap after lunch when the CO alarm went off and triggered their Ring Alarm. They didn't know what to do, but thanks to their 24/7 professional monitoring subscription, the fire department was dispatched within 60 seconds. The firefighters arrived quickly and discovered dangerous levels of carbon monoxide throughout the house from a faulty gas fireplace in the basement.
“We were very thankful that we had the Ring system, that they called the fire department for us,” André says. “This is very serious. We could've died,” Mariale adds.
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#Monoxide #Alarms #FamilySafety #Security

[@stephanienonyabeezwax1288]

We tested the battery in ours, literally Next day, it died.. my parents ran to the store unknowing about the battery. I stayed home, 14 at the time. I had started to feel sick, sitting in the living room, our border collie kept barking at me. So I let him out, and he’d turn right back to the door and bark. So I’d let him in.. we did this maybe 3 times before I finally went out with him and sat on the deck. He sat face to face with me till my parents got home. I had thrown up 7 times at that point. They sent me to lay down, a little while later my dad found the furnace had backfired, and had been putting carbon monoxide into the house. I just remember my mom running in the room yelling for me to get up, and she took me to the hospital. My levels were still way above safe. If it wasn’t for our dog, Idk what would have happened. Also the fact he didn’t go outside just for himself, he made sure I went too. He was a good boy, miss him a lot.

[@angelahartman3272]

Wow, that's so scary!! I'm relieved for you that you had a happy ending, on that day at least. Dogs are the best creation that God ever made. I'm sorry for loss of your sweet pup. I'm certain, though, that they never completely leave us & will be waiting to guide us home, when our time on this planet is over. I really hope so, anyway. Knowing that we will see them again someday, would make that loss so much more bearable. 💔😢

[@Kevin-pd5xh]

Crazy to think you wouldn't be here if it wasn't for that dog.

[@tjlnintendo]

Dogs must have some god tier senses.

[@mrsELEVATED1]

Wow 🥺

[@MandiPlaysBeatSaber]

I have goosebumps. So glad you're okay. Animals are such blessings

[@NikaK23]

My best friend passed away 10 years ago from this.. And it happened a little different. A guy parked in the garage of their apartments and he didn't realize he left his car running that's how tired he was. And it went through the whole Apartment building and a few hours after somebody smelt fumes and started beating on apartments. My best friend was the only one that died she was only 23 years old. And she died two days after I had my middle daughter. She called me and said "she couldn't wait to meet her" ! And two days later she was gone. Please get an alarm. R.I.H Becky💞🕊️! I hope this helps! I'm so happy this family is safe🙏🏿

[@LittleLulubee]

Oh no, what a tragedy! So sorry for your loss 🌸

[@MrStatic101]

That’s a horrible tragedy. So sorry about your friend.

[@Clyde6790pYoutube]

sorry for your loss

[@MsPinkwolf]

How awful 🙁❤️

[@RelaxingMusicShortsClub]

Omg. Rip

[@cynthiatolman326]

This is a good time to make it a yearly tradition, protecting what we're thankful for. Also, if you've never heard what you're CO detector sounds like test it. I've known people not realize what it was when the alarm went off.

[@archiebrown7173]

One time out smoke alarms went off and my parents thought the CO alarm was the smoke alarm and tried to reset it but it set of the Co alarm

[@southwest.air.luvflyer]

All I know is if I hear a loud noise that I don't recognize I get the hell out

[@Its-Angela]

It's a good idea to check your fire alarms and carbon monoxide alarms you never know.

[@panzerivausfg4062]

If you have a carbon monoxide or fire alarm in your house... Because most people don't.

[@Its-Angela]

@@panzerivausfg4062 That is true most people don't.

[@cswong6102]

@@panzerivausfg4062 I can't put a smoke detector because my husband smokes.

[@joshua01]

@@cswong6102 then place a high heat detector

[@joshua01]

@@cswong6102 and carbon monoxide

[@darlene9807]

This happened to my fam. My mom had woken up all of a sudden and had this weird uncertainty so she began to pray +read bible. She felt something was wrong because the alarm kept beeping. She kept telling my dad (her husband) that they should call 911 but he said to go back to sleep because it was just the batteries. She stuck to her gut and called 911. She woke us all up and we all went outside, it was really early around 6 am. The firefighters came and they confirmed it was the CO alarm. I thank god she listened to her gut feeling, or we wouldn’t be here today.

[@derrickfarbes1805]

If an alarm is going off its not a gut feeling it's common sense

[@sickening_love1154]

@@derrickfarbes1805 unfortunately not everyone has common sense. ;-;

[@ethannaka1822]

What was the source of the carbon monoxide

[@TylerWashington]

This makes me wanna cry… I know a family who passed from CO poisoning. May they Rest In Peace, I’m thankful this family was notified.

[@MadCuzUBroke]

CO*

[@TylerWashington]

@@MadCuzUBroke oh I didn’t realize the 2 was added… that’s carbon dioxide

[@collincoolisGOATED]

@@MadCuzUBroke WHAT*

[@heathermac4024]

Wow the technology that they have now is fantastic and life saving thank god that the family are all ok and the fire department acted swiftly as they always do ❤️🇦🇺

[@angelastanley1156]

Thanks to our FIRE DEPARTMENT'S!!! THEY ARE GREAT 👍 GLAD THE FAMILY IS GOING WELL 🥰😃 HAPPY HOLIDAYS TO YOU AND YOUR FAMILY 😃🥰👍🌞🙏 LOVE FROM CHARLOTTE NC 💓💓

[@ThomasIF]

WHY ARE YOU YELLING

[@misseselise3864]

what did the fire department do? the family was already out of the house by the time the fire department got there.

[@lilscooter6819]

@@misseselise3864 did you miss the part where the firemen found the leak?

[@iluv_hellokitty27544]

​@@ThomasIF bc they can

[@JupiterRising2525]

I have to buy a ring alarm now. Omg you never know and ring just saved three lives, I'm impressed.

[@ring]

Hi Andie, we would love to welcome you to the Ring community! This is a great time to pick up a Ring device, as we have tons of deals for the holidays. You can take a look at our offers page here: ring.com/collections/offers. Please let us know if you have any questions.

[@aaroncousins4750]

A carbon monoxide alarm would have worked...

[@amrutha.pkumaramrutha7650]

@@ring could you please tell me how this happened

[@someidiot4311]

i just use nest

[@someperson646]

​@@aaroncousins4750 Yes but it's better to have a smart carbon monoxide detector, ESPECIALLY if you leave your pets home alone. They will die, and that screaming carbon monoxide detector won't mean squat... So ANY brand smart smoke/carbon detector should really be a necessity in this IoT day and age.

[@lostdreams2737]

The silent killer as they call it! About 2 years ago, my pet house rabbit became very lethargic, not eating or drinking, then me noticing her litter tray was empty, so not having any bowel or bladder movements. Took her to the vet, they couldnt find anything wrong with her. They were puzzled but told me to see how she gets on. Then my cat started to be sick and refused to come in the house. She loves her food but also loves being out, however, she wouldnt come in at all for her food. It was odd, but didn't think past that. Then my son, 8yr old at the time, started complaining of headaches over the next few days, then I started with them. Both felt lethargic in the house and wanted to sleep or lay and watch TV. However when at work and he at school, we seemed to get our energy levels back. Still not putting all the issues together, we just carried on. Then my sons friend came for a sleep over and didn't feel great by the evening time. The next day, my friend called me and asked if I had a carbon monoxide meter.....I didn't!! She expressed her concerns after the thought came to her. Anyway, I called the Gas supplier, explained how we'd been and they told us to open all windows and doors and get out of the house until they arrived. They came, did a Check and found a leak at my boiler. It was a slow leak but obviously the monoxide was building up inside the house gradually, poisoning us, slowly but surely. I'm so glad my friend thought of this and called. I'm grateful for the gas engineers help. Like I say, i now have a meter but my stupidity of not having one, could have led to unthinkable consequences.

[@jeremiahcopeland3239]

Nice save ring I had my alarm for 3 years without any problems or hassels

[@ring]

Hey Jeremiah, We're happy to hear that you're enjoying Ring. Thanks for being part of the Ring neighborhood!

[@vanessaa810]

Wow that’s incredible 🙏God bless that family and thankfully they got out from that situation.

[@gearmelugin3424]

thank God for it working properly, as for gas leak situation, thats why my house is total electric, no gas

[@diazepamkit]

For a special feature we have special price for you, because family matters is priceless.

[@godsmacked1000]

Dog gone! It’s great to hear good news nowadays. Even something small like this is awesome. Glad the family is safe and salute to our first responders. Oh yeah and thanks to Ring too 😅

[@misseselise3864]

change that to “glad the family is safe and salute to ring. oh yeah and thanks to our first responders i guess” because the fire department did nothing. ring is why they were able to leave

[@ryderschmidt3450]

Prayers to the family of seven in Moorhead, Minnesota.

[@katiakati4771]

Ring is the best ,we moved to our country back and we left our business in sa n thanks to ring my husband can watch all workers n customers he can look after the business from home.

[@AyeItsGabo]

Damn...so ring just be watching you 24/7

[@caseymallory5435]

That's was a BLESSING

[@cris_irie]

Love how the lady carrying the baby walking out says “is not a joke mom” (in Spanish 😂)

[@hmsbelfast7937]

That's amazing i thought y'all were just security! I'm definitely getting this system.

[@rickymcintosh2429]

First thing you want to do in a situation like this is leave the premise immediately. Most people want to call their gas provider, but the gas company can only take care of NATURAL gas which would have a rotten egg smell. CO has no odor and is usually due to a problem with a gas appliance. Since gas companies are not furnace or gas appliance repair people, they would need to call a certified repair person. All gas companies can do is turn the gas off.

[@Ashley-ki2em]

Great information!

[@JessieCristo]

I don't understand why they can't add a smell to the gas. They add color and smell to gasoline as a safety measure, why can't they do it for the gas they feed to homes? I know liquids and gas are vastly different, but w/ all the technology we have today, there has to be a way.

[@xexertz5592]

when ring saw this news story come out they had a smile from ear to ear.

[@andrewmalloy1454]

Thank God for safety alarm systems this system saved this family thank God for this system

[@jordangray9793]

We just ignoring the fact the fire department had high readings of CO but didn't have their SCBA on? Okaaaay cool

[@crystalphillips696]

Right here is another reason ring is awesome.

[@Genius163]

i like how the company rang the fire dept prior to them already calling the Ring Company...

[@1969gawa]

The was a case in Huddersfield where a boy died in his bed because the house next door had a CO leak,the gas can seep through certain types of wall. I live in a terraced house and had a note put through my door about a leak next door to see if my detector went off. Phoned them up to say I don't have any gas appliances and no detector,he suggested I should think about getting one for that reason.

[@CarolinaMartinez-hc1if]

Man! If the fire department ever walked through my apartment, they would trip over all my mess 😱

[@RA10089]

Clean up?

[@victorbarugahare8328]

You seriously need to expand professional monitoring beyond North America. ~ Ring Customer in Uganda 🇺🇬

[@Seb1600]

“And rushed outside to safety” *casually strolls out of the house*

[@rhythmtapper]

Was looking for this comment! 😆

[@Seb1600]

@@rhythmtapper 🤣

[@sksuppressor756]

Isn't it law to have fire / CO alarms? (I'm in NJ) The ring saved their lives by making a phone call for them?

[@streetstomper]

Carbon monoxide is absolutely terrifying. We had a leak in our furnace several years back and if we didn't have a carbon monoxide detector plugged-in we probably wouldn't be here having a conversation

[@genenco1]

Even those who live in vehicles aren't impervious to this, co detectors are worth it

[@winmac2565]

The main reason I use SimpliSafe is because of the carbon monoxide monitoring. Have to keep my puppers safe!

[@adammudd]

The batteries in all my panic alarms and sensors died within a month of setting it up though...

[@winmac2565]

@@adammudd That’s so weird! its been over a year and mine haven’t died yet!

[@dumbstuffrc8825]

@Adam Mudd Faulty things. I think its going around all new companies things I have a ring motion detector that refuses to hold battery or think it has lost battery

[@OliverBearYayy]

¡Ring alarm is awesome!

[@Clyde6790pYoutube]

It could've been another story if they didn't have Ring Ring saved the day again!

[@AnarinaTV]

Omg, that'a scary. Good thing they have an alarm.

[@GerbArcega]

man, Ring is on another level

[@arkansasaviation5299]

Fire fighter here trained in hazmat. Glad the family made it out alive but the fire department needs better training. If their sensors are going off they should be on air.

[@projectearth6475]

Why the hell is ring staff watching your cameras?

[@lindanwfirefighter4973]

When your CO alarm goes off DON’T open your windows and doors. Get out and close the door. When you vent the house before we get there it makes it harder to follow the readings to the leak source.

[@Talinthis]

hm that must be why he closed the door? i was confused

[@rev.dr.yvonneray2035]

YAY!!! So happy for them!

[@ajisamazing1]

My family and I all had carbon monoxide poisoning… twice.. we slept through it and thank goodness we’re still alive

[@user-tu9fp2kw7y]

Allways keep ur co and fire alarms to keep u safe

[@BrightMoon2.0]

My brother saved me when I was little from carbon monoxide poison he carried me from my home to my old home and my dad called 911 but without ring but it's good that the ring alarmed you.

[@paytonjay0981]

I will never understand the world we live in today where cameras are need for all over inside the house. Scary.

[@ykook7000]

That's what you got out of this!!

[@jenniferv618]

When tho I don't have a Ring, this is a reminder that I need to put smoke alarms up & carbon monoxide ones as well!!

[@SasukeUchiha-qg4nn]

They need a chimney liner. Look it up, folks.

[@fdfac]

Basically Ring does the same thing for 3x the price of other systems. Ring is not a good value and there are privacy issues with the device and company.

[@westoneichner8089]

Rushed to safety *walks out the door*

[@Pvtdre]

Exactly they be over doing shi🤣

[@Alvin-eq5rc]

Carbon monoxide is odourless. Detector saves live. Well done ring

[@thonchaiyangywjpheej7573]

Hi Ring, when self Monitoring and the CO alarm goes off, will it call the fire department? If not will it just sound the siren? Thanks!

[@ring]

Hey neighbor. IT's important to know what to expect with and without monitoring, so you can ensure the best experience when protecting your home with Ring, and we want to help. With Self Monitoring, police and fire department will not be dispatched. Learn more about this here: support.ring.com/hc/en-us/articles/115005322066-Understanding-Monitoring. Feel free to send us a private message if you have any other questions. We'll be there to help.

[@Simplysharon]

It happened to my whole family and me when I was little, spent weeks in the hospital.

[@DeathhAngel1]

What did it feel like to have your the oxygen in your blood to be replaced with poison ?

[@marcmedrano7753]

Yah definitely high when firemen are wearing no protection 🤣😂😂😂💀

[@SRN42069]

Why’s the nest co2 alarm going on code 3? That’s usually for fires.

[@Xtreme.N]

I love ring bell

[@DanielIssabey]

God bless them May I ask what ppm the number was it?

[@douglasgrant8315]

Electric Appliances do not apply. There is no need for an alarm if you have electric appliances... this only applies to gas burning appliances inside the home or a car left running inside a garage in a split level house where the fumes can enter the home.

[@crazycatlady2627]

Good thing they got there $20 ring doorbell because that big of a house who would have guessed they only had a ring to help in situations like this.

[@Intentionally_Inflammatory]

Last year I was woken up by my monoxide alarm in the basement around 3am... Went down to find it was at 840ppm... Then 950ppm... Then maxed out at 999ppm (alarm couldn't display any higher) Oil furnace seal had cracked, and chimney was back drafting into the room. Turned off the furnace, opened a window, and went back to bed 😂

[@legostar55]

I'm guessing you called to get it fixed or replaced the next day

[@larrybyrd3210]

Wow, incredible 👏

[@conndapierce5869]

There are CO detectors you can buy at a hardware store. Just change the batteries every so often

[@SeanPGribbons]

Very scary glad they got out

[@teeg3275]

If your furnace or boiler is 20+ years old get a CO detector

[@LadyTrinity431]

WOW,,, WHAT A BLESSING... 💘 💘 💘

[@yowgyrl]

This is why I have a carbon monoxide detector, it is a silent killer and does not have a smell.

[@loveforeignaccents]

Awesome!!!

[@annarodriguez6808]

Great product

[@camairlines]

One time I turned on the heater, and went to a party, literally forgetting about the heater. When we got home, my dad had been yelling my name, because I left the heater on and the extension cord outlet started smoking. There were some good news and bad news. Good news was: The heater survived. Bad news is: The extension cord had been damaged and was burnt. Ever since this has happened, I have been scared to touch the heater ever since. I only use the heater when my dad is around because he will remember to turn it off. Be careful!

[@bikemanAMDR7]

Just had a Carbon Monxide alarm sound not too long after finished using Oven on Christmas, Fire Department responded quickly (we were all outside by that time), minus the cat, as cat is terrible to get into a cage, but cat seems fine. FD was like you do have a Carbon Monxide, 70 Parts Per million, They proceeded to Vent Our Residence, and called for a 2nd Crew to assist with Venting. Ended up Being the Stove/Oven. Without That Carbon Monxide alarm that Complex Management installed during last Inspection, and thankfully its Kidde Talking One that said (Warning Carbon Monxide) we wouldn't even known it was releasing dangerous Carbon Monxide Levels

[@agarcia8800]

apparently not high enough for the actual firefighters to wear a mask.

[@siamwse]

0:10 that single frame of his baby showing up creeped me out bad ☠️☠️

[@MysticMothe]

Does ring call when alarm goes off?

[@ring]

Hi there, great question. With Professional Monitoring for Ring Alarm, in the event your alarm is triggered, our monitoring center will place a call to your emergency contacts to see if emergency services need to be dispatched. You can find more information regarding Professional Monitoring here: support.ring.com/hc/en-us/articles/360035899671-Professional-monitoring-emergency-response-plans. Please let us know if you have any additional questions.

[@Adam-om9hu]

Lol they said rushed outside, as only half the family casually walked out and stood there.

[@kramer911]

so besides gas stoves and cars, how else can this happen to you? Im paranoid of this. I dont have gas stove in my place or fireplace

[@ericpl7227]

Gas or oil furnace, gas water heater, wood stove, kerosene heaters.

[@legostar55]

Clothes dryers, water heaters, radiant heaters, stoves or anything that uses natural gas or propane. If the exhaust leaks while it's running that's how carbon monoxide gets into your house. It's extremely dangerous if that happens. But if you have 0 things that use natural gas or propane you don't need to worry about it.

[@Gael-kk3qp]

What is the alarm going off in the last one?

[@challengersrt5397]

So don’t take those batteries out for the remote? Gotcha

[@shannon-zw6yg]

Get documents needed

[@trillnugz4277]

Serious question here. let's say I was cooking and by accident cause it to smoke up the kitchen pretty bad to the point that the fire alarms goes off but it's not an emergency. Would I have to quickly call you guys to stop the fire department ment from coming?

[@ring]

Hey Trill. It's important to know what to expect with the Ring Alarm, for the best experience with your Ring of Security. At this time, the monitoring center will first try to get in contact with you. If no answer, they will dispatch emergency services. Learn more here: support.ring.com/hc/en-us/articles/360049157011-Verified-Response-for-Alarms-and-Guard-Response. Please let us know if you have any other questions. We're here to help.

[@hahahahaha4659]

Omg ring is amazing dude

[@my8d638]

Yo I love this company.

[@zl4346]

Do people pay extra for the carbon monitoring subscriptions??? or this comes with the Ring when we purchased it. Thank you!!

[@ring]

That's a great question, neighbor. The Ring Alarm Smoke and CO Listener sends you real-time mobile alerts whenever it hears sirens from smoke or CO alarms in your home. If you would like professional monitoring with your Ring Alarm devices to contact your emergency contacts and request emergency dispatch to the authorities, you will need to purchase a Ring Protect Pro Plan. You can learn more about this here: ring.com/protect-plans. We're here to help if you have other questions.

[@hannahcollins3422]

How does ring hook up to your fire alarms ? Didn’t even know I could do things like this. And also call the fire brigade?! Lol

[@VioletDragonborn.]

It’s separate from the usual fire/smoke: CO detectors. Once the ring add-on detects the sound and you have professional monitoring, the call center gets alerted and contacts you. Then they can call the local fire/police/emergency services.

[@wood8715]

Wow!

[@Dyl_Apple]

Apple needs to take notes, this is how you show your product saving people without trying to scare them into buying one, Apple on the other hand went “let’s play audio of 911 calls to try to scare people into buying an Apple Watch”

[@ashiajohnson1740]

How do you check them ? 😱

[@jennifereugeniabarrientos2087]

Good afternoon. Is Ring available for installation and product support here in the Philippines?

[@ring]

Hello, Jennifer. We appreciate your interest in our devices, and would be happy to answer any questions you have. At this time, the Ring devices are not compatible for use in the Philippines. Please feel free to let us know if you have any further questions.

[@stealthxg5045]

The downside of having gas appliances.

[@antoinem5901]

Thats helpful!

[@B711HD]

My carbon monoxide detector went off but we never call fire department never had a problem with it we just disconnected it cause it was annoying now we have 7 unplug this happened around October 2021 now we in January 2022 no problem at all

[@andrew121410]

American moment

[@SunsetfearOFFICIAL]

Nice work

[@camairlines]

The only reason I got Ring, was because before we got the cameras, my dad accidentally left the garage door open, and someone had stole our snowblower. So we got the cameras to make sure it doesn’t happen again. Sadly we couldn’t find the snowblower. I miss it a lot. Edit: We didn't get ring alarm, we got the cameras

[@johnyg2285]

Did not know ring could do that😲

[@beckidumond3937]

I’m trying to find a video showing how all of the components work together. Does such a video exist?

[@ring]

Hi Becki. While we don't have a KZbin video showcasing this, you can learn more about the Ring Alarm and how it works here: support.ring.com/hc/en-us/articles/115005025306-Ring-Alarm-System-Basic-Information. Please let us know if you have other questions.

[@amangoyal5851]

Hi just to confirm does someone from Ring sees what is happening in the house?

[@ring]

Hi Aman. First and foremost, we want to assure you that our neighbors' safety and security is our absolute top priority. One of the features we’ve implemented is mandatory two-step verification. This added layer of security helps prevent unauthorized users from gaining access to your Ring account, even if they have your username and password. We've also built the Control Center within the Ring App. You can access this to view and manage important privacy and security settings, including Shared Users and Authorized Client Devices. Learn more at ring.com/privacy and more about Control Center here: support.ring.com/hc/en-us/articles/360038142272. With that said, no one has access to your Ring devices other than the main account holder or any Shared Users. Please let us know if you have other questions.

[@iashbanen5320]

What was the louder alarm in a the background

[@almilhouse9059]

What's that call out charge??? Someone called the fire on us recently, bang on the door, hi there, just wondering we got a call there are a few sparks coming out the chimney..... I had only lit the fire 15 minutes, they were sound but if they stepped in it would have cost me €700

[@lGraytheferalcat]

This is scary 😧

[@Steph.Morales]

"¡No es broma mamá!"