Item Is Marked As Delivered, But Buyer Did Not Receive Item - Scam #3

[@timson3489]

I did buy shit and never received them in the mail EVEN though their tracking says delivered...

[@nikoknightpuppetproduction369]

Happens to me also. Sometimes it will show it was delivered in another city far away.

[@samueltexeira2734]

@@nikoknightpuppetproduction369 that literally happened to me three weeks ago. Total bullshit. I live in Chicago and it says “Delivered”...in Arkansas...

[@nikoknightpuppetproduction369]

@@samueltexeira2734 the pathetic thing is, they will say, see...it was deliver. That means, your screwed and someone got a package for free at your expense. You just bought an expensive gift for a stranger far away.

[@EricThigpen]

DITTO

[@stormz1215]

@@nikoknightpuppetproduction369 it's the same as having someone steal from your home. Should the store where you bought the items replace them?

[@spamflip]

as a buyer, this actually did happen to me where my item claims to be delivered, but yet I reported that I had not received the item. I called my local USPS and honestly, it was USPS's fault. I was in contact with the delivery man, and it turns out the he delivered it to the wrong house (reason is i live in an apartment/condo neighborhood, and that all of the houses look the same.) I never received the item, and I just recently got a refund through paypal. I still have not received my item, and the delivery man / USPS is still trying to get a hold of my package. My only fear is if my actual item may be unauthentic.

[@jasmincleo]

I hate this situation because the seller loses out the most in the end. Their stock item is gone and the buyer gets refunded by PayPal. Just happened to me and the post admitted they delivered to the wrong house

[@trenchantsometimes5149]

@@jasmincleo - How does a buyer prove to PayPal that he didn't receive the merchandise?

[@jasmincleo]

@@trenchantsometimes5149 I live in Australia and Australia post has to upload a photo of the parcel if they deliver the parcel “in a safe place” This person lived in units and you can clearly see they put it in the wrong mail box in the photo. So I was made to refund and the responsibility was on me to chase it up with the post being the sender 😤

[@Kayyvr]

I’m going through this right now. Ordered an item off mercari and item says it was delivered but I never received the item it’s already been 2 days and and the third day will be tomorrow. Mercari says to give it up to 48 hours as some packages will be marked delivered before they come but still have not gotten anything. Now I’m getting anxious because it was an expensive item and I don’t want to be out money and it’s also something that I need to make sure is authentic or not. Mercari only gives you 3 days and then you are asked to rate the seller or they rate the seller for you automatically. I just sent in a help request that I never received the item but mercari has been very slow with their customer service so I have no idea how long it’s going to take and what is going to happen. I’m going to call usps tomorrow and try to see if they can locate it & if it maybe got delivered to the wrong address. Please wish me luck 🤞🏼

[@adalineproulx9773]

Then take it up with usps. The seller is only responsible up until its delivered

[@rgg3999]

The post office can give the seller a GPS tracking location of where exactly the package was delivered. I would tell the customer that and state that they will it will be investigated as mail theft is a federal offense and is not taken lightly.

[@silvergt4254]

Guess i am a little Salty, since i never got my damn item, and ebay nor the seller nor usps can tell me where my package is. SO now i am out the cash! HOw does this make any sense??

[@satandragon3622]

Yes etsy is a a scammers paradise my friend

[@natashasnells1392]

I also had the same experience with some bars of gold i paid for really expensive i was really frustrated because it was 1 month already and the package wasn't delivered i tried to get a refund i contacted the local police and bank but non could help till i met hackroots_ on insta he just got some informations he needed and he tracked down the scammer and i got a refund in about 3 days. try him he could help. Thank me later

[@binabutternborajelly]

@@natashasnells1392 hi,can you tell me more info???I am having this with an iphone

[@natashasnells1392]

nathesamurai just check him out on Instagram hackbeign

[@natashasnells1392]

Or check his email [e-mail]

[@joe2thesequel]

I never have a problem with UPS, FED-Ex, or Amazon Delivery. But EVERY time USPS is a total nightmare!

[@thelavenderhatter5924]

Bro same! My package said it was delivered in mailbox but boom nothing there. Wtf!!! Just hoping my neighbors will just give it to me if they have it in their box.

[@toyiarobinson4191]

I had an issue with with fedex. Exact same problem the package said delivered and signed by signer...

[@crystalkintop7817]

me too, had the same issues with Amazon for 2 packages in the past 2 weeks. spent over $100, very frustrating

[@crystalkintop7817]

can't afford buying stuff that I never get

[@LovelyyyyyyDove]

same

[@JOmondi1]

What you don't understand is that buyers like us really do fail to get items delivered. I am actually upset with the way you talk with some "air" That's why I will not buy from anyone else except Amazon. You are actually a very obstinate seller. I don't care about the few scammers who claim they are buyers but don't just assume that most buyers are scammers.

[@karenaugustin2078]

Agreed. If you value your customers find a way to protect them. No customers no business. I imagine you won't be in business very much longer.

[@belladonnabudgets7362]

Your comment shows a lack of empathy and a choice to remain ignorant, as she has explained the issues that sellers of small handmade business face very well. Yes, it sucks that buyers like you may run into situations where you don't get your packages delivered, and she has explained quite well on any steps that buyers can take find out where their packages are if it's marked "Delivered" but not received (I am assuming this is the specific issue you are talking about). It is also the buyer's responsibility to look into the issue with their packages if it is marked "Delivered" and investigate themselves. Once the seller has done his/her job and due diligence with shipping the package, it is now the postal services' responsibility. Sellers do get scammed and they are also eating unnecessary losses for these in the name of "good customer service". Bad apples ruin it for everyone.

[@belladonnabudgets7362]

@@karenaugustin2078 And who protects the sellers? Have you thought of that?

[@pmor5992]

the bills/junk mail always seem to get delivered but packages just cant seem to find their way without a fight?

[@MSB.Systems]

Ur a moron if you think mail is getting moved or mailed in. The same batch as a envolope...

[@soapmode]

If the postal service marks a package as delivered but you didn't receive your item, take it up with the delivery company (USPS, Fedex, UPS etc.). At the very least they will be alerted to drivers who may be being dishonest and stealing / losing packages and marking them delivered. You may also qualify for a refund if the package carries insurance (often the case with UPS and Fedex).

[@nikoknightpuppetproduction369]

Basically if you buy something from eBay and the item never arrives, it is the customers fault for trusting them. I have no idea how USPS can get away of doing fake deliveries.

[@nikoknightpuppetproduction369]

@missMe it usually happens to me at least 3 or 4 times a year.

[@visceratrocar]

Same way UPS does-- they scan it as delivered but keep it instead. It's actually common where I live. After a while they can figure out if there's something valuable in a package. It's so bad here they have to lock veteran prescriptions and we have to pick them up in person.

[@nikoknightpuppetproduction369]

@@visceratrocar they do that also where I live at. They are a bunch of pathetic criminals.

[@Technologyadvisor1]

my seller stole my money the tracking says delivered but it never was ebay sided with seller i lost my money

[@trenchantsometimes5149]

Technologyadvisor1 - The same just happened to me. No more buying anything worth more than a few dollars from Ebay sellers. I'll buy high dollar merchandise right from a store even if it costs a little more, at least I'll have it and the thieves won't get my merchandise and money. I've learned my lesson about buying online. To hell with all of them.

[@karasmith8579]

What does it mean if it says on the Etsy tracking thing in transit ?

[@nikoknightpuppetproduction369]

It also happen to me. It discourages me to keep using eBay. One out of 4 packages either says delivered when I never got it or it is sent to another address to a city far away from me.

[@EricThigpen]

ditto

[@chanabayla1823]

I don't care if it's bad customer service or not. I tell people point blank in my policies on etsy that I'm not responsible for an item once it goes in the mail. They get the tracking number and that's it. The human condition is people will do what they can get away with especially in the world now

[@dianamorgan6708]

Look I did not get my package. I am out $87 from Mercari. I am 60 years old and don’t have to play stupid games. Mercari won’t even answer me nor will the seller. Well I’m doing my video this weekend on Mercari and I’m hiring an attorney and sue them. Not everybody is a liar and a thief. Shame on you for accusing everyone like that. And by the way, this is the first time I’ve ever had this issue, and I have been buying from Mercari for over 6 yrs but I never will again.

[@RockinJohnny]

A good idea would be for delivery people to video delivery, like the police do

[@nkltrolling569]

This also goes for people who steal the packages to amazon will cover those and you will get refunds or new products for them to.

[@yvngzak_5875]

DPD does that the leave parcel in doorway and take picture of it and btw its in the UK

[@Florida_boy]

Amazon sends you a picture of the package on the porch

[@randomguy2369]

They do but packages can still be stolen after

[@leighton6907]

It feels like any company that doesn't have any systems in place in order to prove or disprove packages being delivered or not is just poor business practice because if you haven't and you have no way to tell then imagine how bad it looks as a company to deny a legitimate complaint from a customer who has been scammed. Companies need systems in place to prevent them from inadvertently scamming legitimate customers, just my take on it but seems like common sense from my point of view

[@cheys_beauty_pagexoxo3505]

yess I totally agree

[@stormz1215]

But you understand these are Etsy shops right? They are usually small handmade businesses that have no way to do that.

[@stormz1215]

And tracking is a way to prove it's been delivered. It's the best way especially for a small business.

[@chowfurnowmeow]

Iam extremely upset by this video. I am a paying customer at Sephora. AND last week I ordered TWO Pat Mcgrath palettes (expensive and known as luxury brand within cosmetics line). I only received ONE palette. How do I proof my word is true and I am NOT scamming Sephora??? I have sent Sephora my details along w pictures immediately upon opening my parcel. I just want my missing item or my $ back.

[@IDK-pb3zt]

I had the same with Sephora. Never received my package but they say it was delivered. They send me a picture of someone else their mailbox. But they won't do anything. Cost me $45 and I have nothing.

[@anticrombie182]

This has happened to me multiple times. I don't appreciated being treated like a scammer by people like you. Can't you buy insurance for stuff like this?

[@rosymaze]

Same, it really gets annoying after a while

[@rosymaze]

@@nlast2837 I never said that I don’t buy things like that but if it’s something specific then I tend to buy it online

[@MrHydra12]

Yup all I can find is stuff about Etsy sellers saying every customer that refunds is a thief. Had the worst experience today. Dude didn’t even package the product and slammed me via messages calling me a would be thief when he was probably baked packing pipes into packages and forgot one, I asked him what to do and he started calling me a small business killer and a penny pinching thief when all I wanted was something I fucking paid for. Fuck Etsy.

[@MrSupercar55]

The trouble there is that in some cases the package gets delivered, but it gets stolen from the buyer’s doorstep while they’re at work. Personally I try to protect myself from these porch pirates as best as I can by choosing click and collect where possible so I can collect my package from a nearby shop on my way to the gym or from an Amazon locker at the petrol station when I fill up my car on the way home from work.

[@outasiight]

Yeah, or FedEx actually loses the package or incorrectly scans it. I never received my package. On the FedEx tracking site it said it was "out for delivery at 2:31pm" from a city about an hour and a half away. Then instantly, also at 2:31pm it said it was delivered to my house. Which I was at during the time. No delivery. No package. Yet it's marked delivered. This is a stupid video and removes all blame from FedEx/UPS/USPS.

[@ashleydiaz8618]

Same happened to me but I got a package but it wasn’t the one I purchased

[@UknownWorlds]

You know I am glad you guys are talking about this. I just had this happen to me over a freiken rotary cutter and a pack of metal rulers. Just messed up. So I'm done.

[@dr.spencerreid2415]

Ashley Diaz I ordered a huge dresser. A dresser 😤 I was home during the time it said delivered, but there was no UPS truck that came by my house

[@DanielEPiza]

USPS constantly mark items as delivered when they didn't and sometimes take up to 1 month to actually do the delivery (if they didn't lose the package). I agree that they might have it at the postal office, but why do I have to go do their job if I paid for full delivery?

[@Themilkmanskid.]

Waited over 2 months for my product from amazon and finally the "shipped" notice came up. Went to post office to get package and no package. Waited another week and still no package. Amazon reimbursed us, but didn't mention over all that waiting time that the product wasn't actually coming. It's not amazon selling products; it seems like amazon lets anyone sell under their name. Been scammed twice now by amazon and they even allowed the seller, of one of the products we bought, to delete our review by reposting the very same product at a higher price.

[@paull8678]

So I have this problem in my town where my actual house number is repeated four times in one block. My street is a loop and the street name changes halfway around, and at that spot the numbers start counting back down. There are another two instances of my address number on the other side of the main road coming into my neighborhood, but I'd say 90% of the time that I don't get a package, it's because it's been delivered to the other duplicate number on the other end of my street. The problem is that the people who live there aren't very friendly, so I'm never certain if they just kept my package or not. It's a royal pain.

[@kydrasims9734]

I ordered something from Mercari and Fedex was shipping it and marked it as delivered. I went to check my porch and nothing. I checked my tracking again and sure enough it said delivered on doorstep. I let my seller know but the next day fedex actually delivered it. I felt like a scammer when I contacted the seller even though I knew the thing wasn't there.

[@Kayyvr]

I’m hoping is is the case for me where it just got marked delivered prematurely because I have a mercari order that says was delivered but I haven’t gotten the item

[@DavidlCanup]

It also appears that there are fraudulent vendors on etsy, that for some reason, intentionally mail something to the wrong address in order to claim delivery of a product they never intended to send.

[@rivobravo]

Few days ago an order from Amazon was marked as out for delivery at 11:00pm on Sunday and delivered ad 1:20am on Monday. So the fault is on me because I trusted the seller and paid in advance.

[@bonnieburton9985]

This is totally wrong and the customer I ordered something I didn’t get it for real what happens when a customer really doesn’t get something

[@happinesshotel5375]

Yeah I just had a lady say her package never got received and it says delivered to mailbox at 3:16. Now she’s complaining.

[@klolz1740]

What about when an item says delivered and customer says they did not recieve it and amazon just gives them a refund... does that refund come out of the sellers pocket or does amazon just reimburse on their behalf? Wouldn’t that be good for the seller and buyer as they are not losing money?

[@michealknight2739]

It does actually happens i was waiting for 2 packages today from usps it was marked as delivered but i never received it usps can deliver to a wrong address or scan as deliver or steal the package

[@tattoofthesun]

In China, they do have crazy duties. People in China specifically also want 45$ upgraded shipping and for ME to pay it. Now, this is AFTER they just spent lots of money with me so it’s tough- big spender which I appreciate but also asking for discounts for buying in bulk and free shipping.

[@Jago938]

I live in Derbyshire in the UK, I also purchased an item which was never delivered. I contacted the seller who never responded, then ebay took up my complaint and closed the case without refunding me as they sided with the seller. I'm now awaiting another item that's not been delivered and just hoping it will be delivered late bcoz I know if i contact ebay they will also side up with the seller and I will be £40 out of pocket from both of these items. Come on ebay we're mostley hard working people and are not all scammers. I will never buy anything online again if I don't get a replacement or my money returned.

[@xAnxedx]

For some reason where I live Amazon drivers frequently deliver items to the wrong address on my street and in one instance some one said they found our packages in a bush.

[@kahleesaangelofthenight2895]

What if you did not get it. Postal service makes mistakes. Amazon makes it right if not delivered but etsy if says delivered you are sos if you don't get it!

[@dontbotherreading]

Actually never got my item and seller sent me through hoops

[@leigh1266]

It's already been on the news that USPS workers are sometimes TOLD by their bosses at to scan the packages as delivered!!!!! This is causing a huge problem!! Sure, sometimes a buyer may lie about not receiving their package but its already been proven that this is mostly a USPS problem!!

[@belladonnabudgets7362]

Wow, the scheisstiness...where did integrity and quality go?

[@smokinjopoliticallyincorre1313]

The USPS is going to destroy online shopping. People will eventually get tired of the BS

[@gabrielrivera8644]

Dealing with this shit right now. Beyond irritated.

[@DrivinginNewYorkCityNYC]

This happen to me couple of times. When I order an item on amazon and it say it is delivered but my package never came until 2 to 3 days later. My guess is USPS worker got lazy and didn't deliver the package until the regular carrier guy comes to deliver it.

[@ThatMunyunGetYaDunyun]

Soooooo? Should I wait because it says delivered but It isn’t here.

[@DrivinginNewYorkCityNYC]

@@ThatMunyunGetYaDunyun I use the amazon app and chat with them. They say ok, no problem and resend the items. It was easy. You do need to tell them the ORDER #. They will ask you about that. Just tell them you never received it. Also, we have prime. Not sure does that help. shrug.

[@DrivinginNewYorkCityNYC]

@@ThatMunyunGetYaDunyun On the FAQ it say wait 48 hours. On the desktop you click on Customer Service > Browse Help Topics : Need More Help? > Contact Us. Then Continue your chat. You will talk to a live person.

[@DrivinginNewYorkCityNYC]

@@ThatMunyunGetYaDunyun If you are using the Amazon APP, on the upper left the 3 lines. press that then a drop down menu shows. look all the way down for Customer Service > Something Else > I need more help > Chat with us now. You will chat with a live person.

[@DrivinginNewYorkCityNYC]

@@ThatMunyunGetYaDunyun has it pass 48 hours yet? If yes then have a chat with them. If no, then wait till it pass 48 hours.

[@nandonosenotanl9666]

Poor customer service leads to closing business a better idea would be to have your delivery carrier confirm by photo or video the delivery.

[@stormz1215]

But this is a small handmade business and can not eat the cost of people claiming the items aren't there tracking clearly says delivered. Other companies usually won't replace if there is proof of delivery why should a small business do that.

[@karenaugustin2078]

I've had 2 instances where the photo was not my front door, so if there is an investigation that's added proof.

[@terrydavis8451]

Stuff like this sucks. I had something that was marked as delivered & it was a pain, but it eventually showed up. I didn't try to go to the seller and try to get a replacement, I went to fedex and filed a claim. It took a few days but they found it. I've only had this issue with fedex. It seems their drivers will scan something and just leave it on the truck for the next guy to find.

[@UFOxBAE]

I’m dealing with this right now my item says it was delivered at my mailbox but I’ve been home all day and have the cameras to prove nothing has been delivered not everyone is actually getting their packages

[@Gîl-maeril]

Oh I have issues as a buyer just now. They're sending back the item for no reason. Nobody called me, nobody told me what was the issue. So I'm gonna call the DPD tomorrow...I have to tell you, it's not always a scam, maybe something really went wrong. It's not the sellers, or the buyers fault, delivery problems. I respect the sellers.

[@urbanBeaute]

I actually feel that this is horrible customer service. As a person who shops online regularly, there are always hiccups that occur because USPS makes mistakes. I’ve even had a neighbor bring me a package (might I mention it was opened) that the carrier delivered to the incorrect address. I’ve even installed a RING camera because this has been the case. Better advice would be to pay for insurance so that USPS can refund when incidents occur.

[@islascanarias495]

Well in my case, never had a problem with Amazon for getting my packages lost or stolen until today that the freaking driver took my package, and made seemed like it was delivered to the wrong address, really? I was furious and asked amazon to provide a picture of where he delivered the package, no picture was provided.

[@visceratrocar]

I've had this happen multiple times. Sellers never believe me and I gave up on etsy because sellers are so petty about it. I live in a high theft area and I emailed this directly prior to purchase, yet they STILL don't believe me. Etsy doesn't care and doesn't have any theft insurance or customer service to speak of, so refunds are not an option. The only solution is to NEVER buy in etsy. You shop at your own risk.

[@EchanteDante]

This just happened to me the seller has great reviews on Etsy…and the item it says it was delivered but it wasn’t. So I don’t know how much of a scam of it is.

[@TheDarkDresser]

Practically everyone has surveillance cameras on their porch or inside their Lobby, if it's an apartment, so they should be able to check or have the surveillance camera checked. If it's a priority package, I would inform the buyer that I'm going to file an insurance claim and then do it. If enough people file an insurance claim of a slew of missing packages sent to a particular address, USPS may become suspicious. They have an incentive not to lose money to scammers.

[@ambercotton3260]

I imagine porch pirates get some of these peoples packages and more than you realize aren't actually lying. Still not your fault though.

[@Autumn77077]

I wish you were still on KZbin, this is the best common sense video I've seen about this issue!! I just subscribed to your channel, I hope you come back and make more content - we need more voices like yours, thank you for sharing this information super helpful!!!!!!!!!!!!!!!

[@thecraftguy21]

Mm...it sucks when we get our stuff lost 😓

[@thelavenderhatter5924]

Ok that’s unfortunate that people are making stuff up like that. BUT I legitimately did not receive my necklace from Etsy. The seller has great reviews so I don’t blame the seller. I think USPS messed up and probably delivered to the wrong mailbox so I’m probably at the mercy of my neighbors who I barely know. I’m just going to wait a couple of days before I drive to the post office, cause waiting a week for this only for it to not be there is frustrating.

[@RicoToyComicsInc]

So what about the times it does happen on mercari, I have a package that was supposed to be here 2 days ago and it says delivered but it didnt get here

[@Kayyvr]

Did you ever get the item? I’m going through the same thing right now

[@mikeh7220]

You could have avoided all of this by requiring signature confirmation

[@stormz1215]

That usually costs more and buyers would have to choose that option.

[@susieblanco2722]

Nothing about Shopify ?

[@philipc.4527]

Hi! Love your videos and adore your business. I'm also an Etsy seller and was particularly interested in your comments about international shipping. I hear your point on customs and I'm glad to see Etsy backing you on these cases. I have read that credit card companies and Paypal require that the item shows as delivered, even to international addresses. If not there could be a chargeback, or a forced refund. Have you come across this issue at all, and wonder how Etsy would view that. Thanks!!

[@ainsleyjasso1833]

I want an answer to this too! I just got an international order on etsy and im scared to get scammed/chargeback.

[@Byangelinamaria]

Hi Just found glad I did same thing happen to be, this never happen before customer demanded a replacement and I did. the customer never gave it time and I previously sent order there before no problem. Do you think is best to ask for a Signature and pay the extra ?

[@mireyasalazar4395]

But i actually didn’t receive my item 2/3 came but the last one was also marked as delivered but it wasn’t there

[@Ringcrush]

♥ All the scams you need to know about!! ♥♥♥ kzbin.info/aero/PLjgaqdA46AWX0-7Mxybbq3gZz8aJPjTyY ♥

[@Jasskhinda630]

it happened to me today i ordered 4 products and received only 1 of them and Amazon shows they all were delivered at the same time and when i called the delivery boy he also said that i had only one parcel for you and that is what i delivered and than i complained to amazon and they said wait for 3 days and we will come up with a solution my products is worth 900 usd

[@EmDeePhotography]

3:55 I used to work in retail. Big box retailers keep track of how many times you return stuff. That's why they ask for your ID.

[@mothersins]

but i buy it and never actually get it which frustrates me :(. i never want refunds, i only want what i paid for.

[@mattie9419]

My item was marked delivered in Connecticut I live in Michigan

[@craiggaudreau805]

Hi...1% here. I've had no show packages happen three times in the last year. Only once was it "shows delivered but not received". That one was a $700, 140lb electric bed frame in giant box. I'm quite sure it 's not under a bush. Lol! The only common denominator for me was Fed-EX. In my area they are struggling to recover from pandemic mode. It's sad you have to implement a no replacement policy in your business but this is the new world we live in.

[@dollparts222]

What about USPS fraud. Couriers steal packages too. There is a plethora of issues that can happen during transit and these are issues nobody wants to take accountability for. It’s unfortunate that buyers are the ones sending physical payments and still have the least protection in this process. I am an international buyer located in Canada and this is always one of my biggest worries.

[@afrkleaks4991]

Seller are scammer too because i bought item and seller sent the package and before ups devliver the package seller request the package back simply i reach the seller and no answer , no refund me , this is a scam big crime.

[@Revolver1981]

I actually recently ordered and paid for something and it didn't show up but said delivered on my Amazon app. It's happened to me twice now actually.

[@SantiagoEspaillat]

USPS is asking me to schedule a redelivery but I don’t how to schedule because they don’t answer emails or phone call’s

[@Technologyadvisor1]

Hello I have a problem with an ebay seller here in the uk. a parcel marked as delivered by a courier hermes but i have no parcel marked as delivered to letter box. The parcel is a 23cm wide pipe it will not fit in any letter box. I opened a case but because the seller can show the tracking as delivered ebay has closed my case just minutes after my conversation with ebay on the phone. I am furious over this. I was in most of the day and no card was left. My local courier told me on the phone a 3rd party courier was used over the Christmas busy period and she has had some complaints . So ebay has scammed me out of my item and my money. The seller is a private seller who refuses to sort this out I know hermes the courier company offer £20 insurance he can claim on but he will not do this. I paid for postage as well. What do you suggest its not a lot of money but its the principle. I could consider reporting this to the police and making a small court claim but its not really worth it what would you advise. ?

[@marilynmendez9065]

This is sad ... what if the people never get anything ! And someone steals it like wtf I’ve had this happen to me twice ! Your pathetic

[@marilynmendez9065]

To Whom What When How Where and Back Again Bro you dumb asf and your pathetic Idgaf if she got scammed that ain’t my business all I care about is my things and saying a crying baby wtf 😂 your dumb asf honestly of course ima bitch wtf losing 100$ twice come on bitch think !

[@chueyy3589]

@To Whom What When How Where and Back Again "whinning" "crybaby" "XD" You sound like an 8th grader lol

[@marilynmendez9065]

To Whom What When How Where and Back Again cry baby is that all you can come up with 😂 and no bitch I got my $200 back don’t worry about that and $200 ain’t gunna hurt me 😂 I’m an orthodontist so I get money but it’s just frustrating that people steal and we’ll I think you care enough because you keep replying to this 😂😂

[@marilynmendez9065]

And what’s up with the XD , you an android can’t even afford an iPhone with your broke ass 😩😂😂😂

[@marilynmendez9065]

To Whom What When How Where and Back Again A thousand dollars you can’t afford 😂 with ya broke ass 😂 and again cry baby grow up hunny lol and we’ll stop replying seems like you care to much 😂

[@arthurmorgan9559]

I recently bought something on etsy and the seller keeps changing the tracking number ?!

[@americanidol434]

This is the second time i never got an item, but I contacted amazon and got a refund

[@daniellebini9199]

In other words: no one wants to take responsibility for shit

[@stormz1215]

Yes usps should. If the item says delivered it's not on the Etsy shop to cover that.

[@notkendricklamar7544]

I live in Kent ohio and my package off Etsy says it was delivered on the front porch somewhere in Akron ohio. Would I still be able to receive a replacement or refund since it wasn’t even sent to the correct town?

[@ralphsammis7330]

I see this is from the suppliers point of view - and it’s a game of numbers. It’s a terrible situation from the scammed customers experience when that item is actually not delivered. I suppose it makes you feel good saying the stupid customer didn’t look on the porch or check w/ his neighbors.

[@stormz1215]

How are they scammed from the seller if it says delivered though?

[@wimharter]

This just happened to me today. The driver took a picture of the packge at 3:40 pm I was home by 5:30 pm. It was delivered by Amazon I suspect the Amazon delvery driver took it.

[@stormz1215]

I'm dealing with this now. I offered 50% off and free shipping. They aren't happy but I'm doing it at cost. After this I'm updating shop policies.

[@susieblanco2722]

Right… expanded & now I’m getting emails… sometimes they not entering right info… I’m in the same boat kinda… not too many but recently people are literally straight SCAMMING

[@christoherl__8004]

what does she sale? who is she? said she sold 5000 packages in one month. what is she selling?

[@rileyharrison9747]

So that’s why I never got through etsy customer service when my package didn’t arrive lmao

[@stormz1215]

Etsy shops and Etsy customer service are two different things.

[@rileyharrison9747]

@@stormz1215 still messed me up and still the etsy shop being a d!ck

[@respinoza89]

There are sellers who add custom stickers that are not commonly on packages the postal workers deliver. I heard that usps actually takes pictures of the packages so having an identifying sticker on it can prove that it was delivered at least to the mailbox or local post office. Im not sure how true this is but I have received few of these packages with some stickers like these and I looked up why and thats what I've read. Can anyone verify this?

[@lufilms97]

i bought a camera on etsy just yesterday and then today i noticed the seller closed his shop.. what should i do? please help guys, im worried i might not receive my camera i paid for

[@thomaswhitney123]

I bought something on etsy few days leter the seller closed their account and the item never arrived they fake tacking number 😢

[@DeckTested]

Dealing with this right now, can't believe how ridiculous people are..

[@NoName-gp2dt]

Danny Rea did u get it?

[@DeckTested]

Mel Alexander Baez Contin he was clearly trying to do me over because he hasn’t contacted me since April and eBay ruled in my favour as there was proof of delivery

[@SalonSonikPasadena]

Hello what about first class international shipping where the tracking number is tracked but you hardly ever see a delivered package on the scan. I sold an item June 22nd it shows that I dropped it off and post office it showed that it was delivered to Germany but not to the customer yet customer indicates have not received it and I recently had to refund money in.

[@drewonat4595]

That is great! thank you for taking time to share this! I am very new in Etsy and two of my customers messaged me back right after I shipped their item, saying they gave me the wrong address for the gifts they are sending other people! Since I shipped, I told them item is out of my hand, but I also took time to figure out what they can do, such as intercepting the address. I checked the package eligibility for this service, took photo and send them saying that if they act now they can reroute it. One did not even replied other said it will arrive a friends house, so it is ok..Is this also a scam? The item for second customer does not update tracking, so i am not sure what to believe!

[@js5341]

I have no sales after an open case. I was doing well until a case was open.Shipment delivered in the system and the customer claims that he did not receive it. What to do? Please help me

[@toyiarobinson4191]

Thanks for the help as I recently experienced this issue!

[@ruukibane301]

Lol well that's what doing a chargeback on your credit or debit cards is for. This issue recently happened to me the seller didn't even contact me and I lost money and my package. USPS, FEDEX AND UPS...are not freaking delivering to the correct addresses or delivering at all. Maybe instead of ASSUMING THE FREAKING CUSTOMER IS A SCAMMER, ASSUME THE SHIPPING COMPANY DIDN'T DELIVER.

[@adalineproulx9773]

Question...im surprised etsy backs you with only being responsible for the item until it leaves the US. Can i ask how you worded it in your policies as id like to include it in mine. I was burned by a transaction it was sent back and the buyer said she wasnt notified. The item was 270. Usd and i suspect she didnt want to pay duty on it now im on the hook to refund. Thx

[@careygerenus1435]

I bought bangles,but it never delivered to my house,I even tried contacting them and I got no response it’s been months and I still never got what I purchased

[@beneath.the.rosesluciddrea8470]

I'm here because I sold my top tier bath bomb for the first time and I'm too scared to ship it....

[@glamupgear8148]

Wow! This is really eye-opening. Thank you.

[@michl.182]

I find your videos highly helpful! Thank you for sharing! You’re awesome! 💖

[@Ringcrush]

Of course! Let me know how I can help!!

[@michl.182]

Ringcrush just keep going! 🤩🙏🏼

[@lindapuertesdeals6006]

Any idea how to deal w Chinese copy cats or copy cats in general?

[@susieblanco2722]

I tell them to file claim.. the ones that don’t wanna do that . BOOM ! Scammers … it takes seconds to file online …

[@pmor5992]

most of these "missing" deliveries are due to thieves and incompetence the more i look at this problem the less confidence i have in any of them , and buy local if at all possible even if it costs more.

[@totrillermedia7517]

They banned me from amazon for returning returning 3 items 😭

[@leetolentino3552]

@ me do they banned ur card too?

[@mayhuang6843]

Oh

[@oberweiss7190]

The shippers also run this scam. They provide fake tracking tommark it as delivered so sorry but you could be doing the same thing. Maybe whoever handles your shipping is doing it.

[@diegog.0]

What if it hasn’t ever shipped I ordered something and it says it hasn’t even shipped when it was supposed to on April 29

[@george4111]

Diego Castillo lol having the same problem

[@luisgomez385]

Same here.

[@thermionic1234567]

Etsy has told me numerous times that my responsibility ends when the post office scans in an item. I had a customer in a very wealthy coastal town in California get worked up when his $10 item was not delivered though it was marked otherwise and I would not send a replacement. There is risk in life and I will not take responsibility for the post office or the security of a person’s mailbox. I ask you to dig in your heels and if an item goes missing, do as you have done with suggestions regarding where that item might be. Also, we have access to the same tracking information. Maybe some customers don’t know that and that’s why I at least put it in my listings’ boiler plate.

[@VictorNewman201]

You can choose not to refund people $10, and they can choose to not give you future purchases.

[@jadams380]

ah the good ol tell the customer to pound sand. seems like youre running the scam now. if your margins are so low that you can satisfy the customer, YOUR BUISNESS MODEL IS WRONG.

[@jadams380]

eww i just looked up the products this company sells and clearly this business is predatory. your making jewelry, which has high margins and low raw material cost. also ive made cast and repousse style pieces before, so im speaking from experience. This lady is just a Karren.

[@stronghealer]

Looks like the title needs to also say "For Sellers not Buyers". Sheesh the comments. I guess no one wants to pay their postal carrier insurance for their important purchases.

[@marcusdolby1]

I sell a lot of vintage electronics and pro audio on eBay and Reverb. Although I am not a volume seller I do sell about $100,000.00 a year online. Whenever this happens I I tell the buyer my brother works for the carrier and he is going to contact the hubs manager and try to assist the buyer in finding their package. I know it’s a lie but it almost always “shows up”. Imagine that.

[@rozequartzubs3236]

The thing is, I got mine off of Walmart irs crazy

[@deniseynico717]

Guys what do I do I'm do I'm scared I bought a Nintendo switch on etsy and 6 people bought some and i was the last to get one but a day after i couldn't find the seller and I was confused. I waited 3 days because it said it'll ship in 1-3 buissnes days. Then I waited week after (this week) but its still not here and it's marked delivered. I'm scared please help.

[@deniseynico717]

@Miguel tvid Oh ok thanks for the advice! :)

[@karasmith8579]

What do I do I bought a pop socket last month and i can’t find the seller either:(

[@deniseynico717]

@@karasmith8579 I don't know maybe contact etsy or something 😅

[@emilyaitch8143]

etsy is for handmade creative things. the fact that you found a switch on there already sends alarm bells off in my head. what happened?

[@deniseynico717]

@@emilyaitch8143 I got a refund and I was so desperate at the time I bought it😭